NEWS
Urban Retreat leaves Harrods
POSTED 01 May 2018 . BY Lauren Heath-Jones
We, at Urban Retreat, look proudly upon what we have achieved during our time at Harrods and look ahead to the next chapter of our business
– Reena Hammer, managing director of Urban Retreat
Spa operator Urban Retreat has ended its 16-year partnership with luxury retailer Harrods.

As of last week, the iconic London department store will supply its beauty services in-house, and has replaced the spa with the Harrods Hair and Beauty Salon.

The new salon, which forms part of Harrods' 'Redefining Luxury' initiative, occupies the former Urban Retreat site on the fifth floor, with plans to expand across two floors. It will offer a menu of luxury maintenance treatments, including facials, hair-styling and removal, manicures, pedicures and hammam services.

The salon will also continue to offer the existing Urban Retreat treatments and services, with no immediate changes to pricing throughout the transition.

Additionally, the Urban Retreat team are expected to continue working at the salon as part of Harrods' in-house team.

"We, at Urban Retreat look proudly upon what we have achieved during our time at Harrods and look ahead to the next chapter of our business, " said Reena Hammer, managing director of Urban Retreat.

"We look forward to sharing our exciting plans for the future of Urban Retreat," she added.

In a company statement, Harrods said: "We wish the Urban Retreat brand every success in its future plans and thank the entire team for their dedication and commitment to maintaining the highest standards in service over the past 16 years."
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01 May 2018

Urban Retreat leaves Harrods
BY Lauren Heath-Jones

The luxury retailer will now manage its beauty and spa offering in-house

The luxury retailer will now manage its beauty and spa offering in-house
photo: Shutterstock

Spa operator Urban Retreat has ended its 16-year partnership with luxury retailer Harrods.

As of last week, the iconic London department store will supply its beauty services in-house, and has replaced the spa with the Harrods Hair and Beauty Salon.

The new salon, which forms part of Harrods' 'Redefining Luxury' initiative, occupies the former Urban Retreat site on the fifth floor, with plans to expand across two floors. It will offer a menu of luxury maintenance treatments, including facials, hair-styling and removal, manicures, pedicures and hammam services.

The salon will also continue to offer the existing Urban Retreat treatments and services, with no immediate changes to pricing throughout the transition.

Additionally, the Urban Retreat team are expected to continue working at the salon as part of Harrods' in-house team.

"We, at Urban Retreat look proudly upon what we have achieved during our time at Harrods and look ahead to the next chapter of our business, " said Reena Hammer, managing director of Urban Retreat.

"We look forward to sharing our exciting plans for the future of Urban Retreat," she added.

In a company statement, Harrods said: "We wish the Urban Retreat brand every success in its future plans and thank the entire team for their dedication and commitment to maintaining the highest standards in service over the past 16 years."



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