SUPPLIER NEWS
Find out how switching to an online booking system can save you not just money, but hundreds of hours a year
23 May 2017 . BY Dean Fox
Are you still only offering your guests the option to book appointments by phone or in person? If so, you are losing revenue.

Phone booking costs you in hours and dollars

Book4Time’s research team has found that on average it takes approximately 10 minutes for the front desk to book an appointment. Manually booking 5,000 appointments a year, evenly across 365 days, means your offline booking process requires approximately 2 1/2 hours a day – or 833.3 hours a year – in employee labour alone.

This time could be put to better use on other tasks, like guest services and upselling.

Online booking allows larger organisations to better plan staffing schedules and consolidate bookings in a central location.

Online booking makes you money while you sleep

Meanwhile, online booking allows you to literally make money while you sleep, as nearly 10 per cent of bookings are made when the spa is closed. The average online spend is 14 per cent more than in person or on the phone.

It’s what customers want

And the demand for online booking will grow, as Millennials, who already make up a third of the retail market, are poised to comprise 75 per cent of the global workforce by 2025. Research has shown that Millennials don’t make phone calls – they want to book at their own convenience.

Everyone wants to book appointments at their own convenience – and successful businesses make that easy to do.

Don’t get left behind. Talk to Book4Time about implementing online booking. Read a more in-depth analysis of the millennial spa market here. Access a free white paper about the value of online booking here, and learn more about Book4Time’s innovative cloud software here.
 


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Spa Business - Book4Time Inc: Find out how switching to an online booking system can save you not just money, but hundreds of hours a year
21 Sep 2017 Spa Business: uniting the world of wellness
 
 
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Product news

23 May 2017

Find out how switching to an online booking system can save you not just money, but hundreds of hours a year

Supplier: Book4Time Inc
More Book4Time Inc details


Find out how switching to an online booking system can save you not just money, but hundreds of hours a year

Are you still only offering your guests the option to book appointments by phone or in person? If so, you are losing revenue.

Phone booking costs you in hours and dollars

Book4Time’s research team has found that on average it takes approximately 10 minutes for the front desk to book an appointment. Manually booking 5,000 appointments a year, evenly across 365 days, means your offline booking process requires approximately 2 1/2 hours a day – or 833.3 hours a year – in employee labour alone.

This time could be put to better use on other tasks, like guest services and upselling.

Online booking allows larger organisations to better plan staffing schedules and consolidate bookings in a central location.

Online booking makes you money while you sleep

Meanwhile, online booking allows you to literally make money while you sleep, as nearly 10 per cent of bookings are made when the spa is closed. The average online spend is 14 per cent more than in person or on the phone.

It’s what customers want

And the demand for online booking will grow, as Millennials, who already make up a third of the retail market, are poised to comprise 75 per cent of the global workforce by 2025. Research has shown that Millennials don’t make phone calls – they want to book at their own convenience.

Everyone wants to book appointments at their own convenience – and successful businesses make that easy to do.

Don’t get left behind. Talk to Book4Time about implementing online booking. Read a more in-depth analysis of the millennial spa market here. Access a free white paper about the value of online booking here, and learn more about Book4Time’s innovative cloud software here.



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The Madison Collection announces charitable partnership with Wine to Water   06 Sep 2017

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Lisa Starr to host seminars in South Africa and Mauritius   30 Aug 2017

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Wynne Business senior consultant Lisa Starr is set to present several seminars at two African countries in the coming weeks.

Pure Massage launches new technique   24 Aug 2017

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Hansgrohe collaborates with Phoenix Design Studio for new collections   18 Aug 2017

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ORLY collaborates with MuslimGirl for new halal collection   17 Aug 2017

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Global Halotherapy Solutions launches new portable Halotherapy product   09 Aug 2017

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Company details



Book4Time Inc

Book4Time emerged in the health and wellness market as the first provider of cloud-based spa management solutions. In less than 8 years, Book4Time has become the leader in guest management, revenue and mobile solutions for the world’s most exclusive spas. Book4Time is the only enterprise SaaS technology designed to support international hotel/resort spas and multi-location day spas. The Book4Time brand portfolio includes Four Seasons, Hyatt and Starwood Hotels & Resorts as well as many other world-renowned spa brands located in over 50 countries worldwide.

Book4Time Inc
Markham
Ontario
Canada

Visit website

More Book4Time Inc details



in this issue

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• Luxury hotel included in Newcastle plan



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20-23 Sep 2017

Termatalia: 17th International Exhibition of Thermal Tourism, Health and Wellness

Ourense, Spain


21-22 Sep 2017

ARCHITECT@WORK - France

Paris Event Center, Paris, France




Spa Business magazine 2017 issue 3
Spa Business
2017 issue 3

View issue contents
View on turning pages
Download PDF
  Research: Wellness Communities
a ‘major market opportunity’ More>>
  Ask an Expert: Mental wellness
What role can spas play in helping people live a more mentally well life? More>>


Spa Business magazine 2017 issue 2

Spa Business
2017 issue 2

View issue contents
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  Research: Thermal bathing
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