PRODUCT NEWS
Living Earth Crafts launches customer service app
29 Jan 2019 . BY
The Living Earth Crafts app enables users to troubleshoot equipments issues and organise service calls directly with LEC's service department
Billed as an industry first, the Living Earth Crafts' app is available for free on both Apple and Android, and is designed to enable LEC customers from across the world to register their equipment with the LEC headoffice simply by scanning it. It also enables users to troubleshoot equipments issues and organise service calls directly with LEC's service department.

Working with both new and old equipment, the app allows users to send video, images and other information directly to customer service, ensuring faster response times.

Brian Paris, EVP of Sales, said: "This is a major leap forward for customer service in the spa equipment industry, by connecting directly to our equipment service experts, spas can expect dramatically improved troubleshooting and quicker warranty service response times, worldwide."

"This breakthrough underscores our commitment to provide the best service in the industry. We highly encourage all of our spa customers from around the worldwide to download and begin using this invaluable app," he added.
 


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Spa Business - Living Earth Crafts: Living Earth Crafts launches customer service app
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Product news

29 Jan 2019

Living Earth Crafts launches customer service app

Supplier: Living Earth Crafts
More Living Earth Crafts details


Living Earth Crafts launches customer service app

The Living Earth Crafts app enables users to troubleshoot equipments issues and organise service calls directly with LEC's service department
Billed as an industry first, the Living Earth Crafts' app is available for free on both Apple and Android, and is designed to enable LEC customers from across the world to register their equipment with the LEC headoffice simply by scanning it. It also enables users to troubleshoot equipments issues and organise service calls directly with LEC's service department.

Working with both new and old equipment, the app allows users to send video, images and other information directly to customer service, ensuring faster response times.

Brian Paris, EVP of Sales, said: "This is a major leap forward for customer service in the spa equipment industry, by connecting directly to our equipment service experts, spas can expect dramatically improved troubleshooting and quicker warranty service response times, worldwide."

"This breakthrough underscores our commitment to provide the best service in the industry. We highly encourage all of our spa customers from around the worldwide to download and begin using this invaluable app," he added.



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Company details

Living Earth Crafts

Since its founding in 1973, Living Earth Crafts has been a leading treatment table supplier in the spa and massage industry. The company manufactures high quality equipment for many of the most exclusive spa and resorts in the world.

Living Earth Crafts
Vista
California
USA

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More Living Earth Crafts details



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Spa Business magazine 2019 issue 1
Spa Business
2019 issue 1

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Spa Business magazine 2018 issue 4

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