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Spa Business - Universal Companies
19 Nov 2017 Spa Business: uniting the world of wellness
 
 
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Company profile
Universal Companies
Address:
18260 Oak Park Drive
Abingdon
VA 24210
USA
Email: info@universalcompanies.com
Website: www.universalcompanies.com
Twitter: @universalcos
Linkedin: linkedin.com/company/universal-companies
Facebook: facebook.com/universalcompaniesinc
 

Brenda Elliot, CEO

Marti Morenings, founder

Background
Universal Companies has served the spa industry since Marti Morenings and her father, Dr. G.H. Morenings, founded it in 1982 as Universal Health Products.
In 1999, the company expanded its offerings and became Universal Companies, providing spa professionals with a one-source spa solution. In 2015, with customers’ needs in mind, the company opened the Wellness and Beauty Learning Center in Torrance, California to provide advanced education and training to industry professionals. Also, that same year, with the acquisition of A la Mode and SpaEquip, Universal Companies yet again expanded its offerings gaining a retail division and robust equipment partner.

Main products and services
Universal Companies is a leading international distributor of products, equipment, retail, and supplies to spas, skincare professionals, and resort and destination properties. In addition, advanced education, CEUs, and training are core components of the Universal service offering.

USPs
Universal Companies’ mission has always been to deliver innovative spa solutions and excellent customer service to maximise our customers’ success. With more than 35 years of success, Universal helps clients build business and grow revenue. It also strives to give back through wellness, community, and sustainability initiatives.
In June 2017, spa professionals dedicated their time at a spring formal dance for those with special needs and their guests. Offering makeovers and spa treatments to those who otherwise might be unable to get to experience such things, it was the highlight of the year for employees.
The company also works with customers to implement green practices and encourage vendors to apply high environmental standards to their own products and processes.

Future plans
Universal Companies will continue to provide an excellent customer experience through growing our proprietary brands, supplies, business accounts, and advanced education.
Plans for a new west coast distribution location are now well underway, and the launch of a new and improved ecommerce website is coming soon.

How many spas do you supply?
Universal Companies is the leading single-source supplier to more than 30,000 spa professionals in 47 countries.

Top clients
Viceroy Maldives, The Maldives; Loma de Vida Spa & Wellness/La Cantera Resort & Spa, San Antonio, Texas; Sugar Beach Viceroy Resort, St. Lucia; Canyon Ranch Spa Club/Venetian, Las Vegas.

Who’s who?
Brenda Elliott, CEO; Barrett Cooke, VP finance; Karen Short, SVP sales and marketing; Manuel Lopez, SVP operations.

What the clients say
“Universal is a wonderful company. It will go the extra mile for you and help with your business in anyway it can.
“It will help you succeed and provide you with all you need to achieve your dreams.” Tina Mays, Universal Companies customer

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Q&A

Elaine Okeke Martin

Elaine Okeke Martin

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People profile

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