Spa Business - Book4Time Inc.
20 Jul 2019 Spa Business: uniting the world of wellness
 
 
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Company profile
Book4Time Inc.
Address:
306 Town Centre Boulevard
4th floor
Markham
Ontario
L3R 0Y6
Canada
Website: www.Book4Time.com
Twitter: @book4time
Linkedin: linkedin.com/company/book4time/
Facebook: facebook.com/book4time/
Blog: book4time.com/blog/
 

Roger Sholanki, founder and CEO


Background
Book4Time is an innovative and comprehensive cloud-based spa management software operating in more than 65 countries with over 30,000 users. Our commitment to innovation and client satisfaction has been a key driver in our success as the platform of choice for top spa brands around the world.

Main products and services
We provide all-in-one spa software to run your business. Features include:
• Appointment Booking
Accept appointments online, via mobile, in-spa, individual or group appointments, spa treatments or classes with our centralised reservation system, which keeps real-time record of all appointments.
• Marketing & Retention
Promote, attract and retain new customers and increase your brand’s visibility with our powerful marketing tools.
• Payments
Manage and track revenues, ensure PCI compliance with a comprehensive point-of-sale and integrated payment processing system.
• Guest Experience
Centralised guest profiles, alerts and history to help improve your guest experience from initial booking to check out.
• BI & Reporting
Centrally manage your business and track KPIs with live dashboards. Forecast revenues and discover trends with over 200 reports on sales performance and financial reporting.
• Integrations
We integrate with 20+ partners, from payment to gift card and loyalty system providers. We also offer APIs for customer applications and integrations.

USPs
Book4Time has over a decade of experience working with top luxury hotel/resort, casino and day spas around the globe.
We’re constantly innovating; thanks to our cloud-based infrastructure, our customers experience new product releases and enhancements every eight weeks and enjoy 99.5 per cent uptime.
Our solution integrates with almost all major hotel PMS systems, gift card/loyalty vendors, payment processor and accounting/ inventory management solutions, and our online booking feature supports 11 languages. We offer deep functionality to meet the complex operational, administrative, reporting and inventory management needs of multi-location spa and wellness businesses.
We also offer live 24/7 phone and email support through strategically located global customer support centres.

Where in the world?
Deployed in over 65 countries; major markets include North America, Europe, Middle East, Asia-Pacific, India, Latin America and the Caribbean.

Top clients
Leading day spas chains such as Clarins, Cowshed and top global hotel brands – Fairmont Hotels & Resorts, Marriott, Four Seasons, Hyatt, Hilton and Shangri-La.

Future plans
We are launching a new mobile app for both therapists and front desk management, as well as an innovative self-checkout feature.

Who’s who?
Roger Sholanki, founder and CEO; Sean Anderson, vice president, global sales; Yeniffer Padrino, marketing manager.

What the clients say
“Book4Time has been a lifesaver for our spa! The speed and ease of use have made our guest experience more efficient and enjoyable! Thank you!”
Cristina Cascio, Spa Director, Hyatt Regency Indian Wells

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