|Global Project & Spa Advisory
The company was launched in 2012 by CEO
Patrick Saussay and Christopher Ryan.
The wellness market is moving from an
exclusive leisure activity to a global lifestyle
concern generating business opportunities,
concept enhancements and profitability
challenges. To support our partners on this
path, GPSA services are mainly:
• Business strategy & planning
• Brand & concept development
• Spa consulting
• Project management
• Spa management support
We focus as much on profitability as we do
on customer experience, in the definition
of global wellness services beyond the spa.
Daily wellness is a trend we support. We
define personalised services, integrating
health prevention and all experiences that
enhance the sustainability of one’s wellbeing.
From strategy and concept definition to
go-live support, we deliver project services,
including business plans, treatment menus
and protocols, product brand selection
and team training. To provide a memorable
wellness experience, we consider all senses,
with a constant focus on the balance
between atmosphere, offering and resources.
Our experience of project development, spa
management and investors’ focus helps
us to create compelling and differentiating
concepts aligned with a business strategy,
not ‘nice-but-empty’ places.
GPSA gets involved with the definition of a spa
or product concept before giving international
development support. We enhance brands,
define the roll-out strategy and represent
exclusive brands in prospecting and new
projects assessment. We also realise
financial, operating and positioning reviews of
existing spas, and support the transition from
traditional spas to global wellness services.
International spa projects have equipped
the company with a wide knowledge of
what wellness means in different cultures.
Saussay has 23 years’ experience in
consulting, mainly with the ‘big-five
consulting firms’, and has been involved in
the change process of large organisations
like the French Healthcare Ministry, where he
advised on the balance between quality and
finance, before transferring this expertise to
the wellness industry. Christine Masson’s 25
years of experience in the wellness industry
and the company’s international network enable GPSA to provide expertise in strategy,
economics, wellness and development to
reach sustainable solutions.
How many spas do you supply?
With more than 21 projects and five in progress,
GPSA is a global company, with current
projects in France, Tokyo, Seoul, Doha, and
Belgium. We work on evianSPA development
worldwide, and are currently transforming a
ski station into a wellness destination.
What the clients say
“Patrick has become a key member of the
evianSPA development team. He’s been instrumental
in finalising our spa offer, from framing
the business model to the development of the
treatment menu and protocols and is leading
our commercial development approach.”
Laurent Houel, global brand director, Evian
“I’ve had the opportunity to work with Patrick
on international business development
projects. I’ve been able to acknowledge his
listening and analytical skills, as well as
his ability to find the most relevant creative
solutions to expressed challenges. Patrick
is among these very rare individuals with
whom you really want to work with effectively,
efficiently and in all confidence.”
Sofiane Djadri, CEO, Charme d’Orient