ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2018

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
 
Spa Business - Hepburn Wellness Group
18 Dec 2018 Spa Business: uniting the world of wellness
 
 
HOME
JOBS
NEWS
FEATURES
PRODUCTS
FREE DIGITAL SUBSCRIPTION
PRINT SUBSCRIPTION
ADVERTISE
CONTACT US
Sign up for FREE ezine
Company profile
Hepburn Wellness Group
Address:
PO Box 572
Daylesford
VIC, 3460
Australia
Website: www.hepburnwellness.com
 

Karen Golden, general manager


Background
Hepburn Wellness Group is a division of Belgravia Leisure, an Australian leisure management company partnering with government sectors, public companies, indigenous trusts and private operators. We manage over 200 swim, sports, health, spa, wellness resort, tourist parks and boutique accommodation facilities across Australia and internationally.

Main products and services
Hepburn Wellness Group offers spa and wellness feasibility studies, operational design, consultancy and full management of spa and wellness properties.
Current spa and wellness properties fully managed by the company include thermal springs, thalasso bathing and destination wellness retreats and spas – including boutique accommodation properties.
Our approach includes:
• Spa, wellness, accommodation, food & beverage and event & tourism management
• feasibility and spa design
• successful integration of spa and wellness into boutique accommodation
• operational and performance reviews
• creating efficiencies, revenue forecasts and budget preparation
• financial performance objectives
• brand development and management
• destination brand marketing, promotion and advertising planning
• recruitment and training – supply of teams
• integrating cultural authenticity, nature, unique experiences and connections
• spa product development and retail strategies
• fostering local employment and career development opportunities

USPs
Our professional approach to spa management ensures that all aspects of your business are managed for successful outcomes, providing uncompromising efficiencies of operation, excellence in service quality and the continuous development of consumer/guest awareness, as well as recruitment and training. Transparency in reporting and communications enable you to have visibility of the performance, progress and activities of your sites while providing a unique guest experience.

Top clients
• Hepburn Bathhouse & Spa - Hepburn Springs, Victoria, Australia
• Hepburn Spa Retreat - Hepburn Springs, Victoria, Australia
• Onsen Retreat and Spa - Mount Hotham, Victoria, Australia (Mt Hotham Skiing Company/Merlin Entertainments)
• White Spa - Mount Hotham, Victoria, Australia (Mt Hotham Skiing Company / Merlin Entertainments)
• Lorne Sea Baths - Lorne, Victoria, Australia (Landcorp) (in development)
• Wai Ariki Hot Springs & Spa - Rotorua, New Zealand (Pukeroa Oruawhata Group) (in development)
• Lake Bellagio Wellness Resort - Daylesford

Where in the world?
Belgravia Leisure currently manages sites across Australia and New Zealand, specialising in unique destination spa, wellness, accommodation, mineral and hot springs.

Future plans
• Hepburn at Lorne Sea Baths. Australia’s first saltwater bathhouse and wellness site. Opening 2018.
• Wai Ariki Hot Springs and Spa, New Zealand. Traditional Maori culture and geothermal wellness experience.
• Lake Bellagio. 200-room mineral wellness Retreat with 400-seat conference centre.
• Other projects yet to be announced.

Who’s who?
Karen Golden, general manager, Hepburn Wellness Group, Destination Wellness & Spa - Belgravia Leisure.

Latest jobs
Reception Manager

Salary:Competitive Salary and Benefits
Location:Belgravia, London, UK
Company:The Lanesborough
More>>



Healthy Lifestyle Referral Specialist

Salary:Competitive Salary and Benefits
Location:Thornbury, UK
Company:Circadian Leisure Trust
More>>



Senior Spa Therapist

Salary:Competitive Salary and Benefits
Location:Gloucestershire, UK
Company:The Calcot Collection
More>>




Latest news
Balance Holidays launches combining wellness retreats with five-star hotel experiences
Balance Holidays launches combining wellness retreats with five-star hotel experiences   18 Dec 2018

A new company specialising in wellness holidays has opened its doors, combining the experience of a wellness retreat with that of a five-star hotel. .... more>>
Plans for floating eco-resort and spa in Yorkshire given the go-ahead
Plans for floating eco-resort and spa in Yorkshire given the go-ahead   18 Dec 2018

Municipal officials have greenlit plans to build Tyram Lakes – an eco-friendly wellness resort in South Yorkshire, UK. Designed by British firm .... more>>
Promotional feature

RKF Luxury Linen

RKF Luxury Linen

With a long list of awards and achievements in 2018, the coming year looks set to see RKF Luxury Linen become firmly established as a ‘spa fashion’ leader
View>>

Everyone’s talking about

Gender pay gap

Gender pay gap

Is low pay an issue in the spa industry and is this because most therapists are female? Kath Hudson investigates
View>>


Published by The Leisure Media Company Ltd Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ. Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd