|Charmaine Lang, President & CEO
The Madison Collection was launched in
1999 by industry expert Charmaine Lang
to provide quality, reliable and innovative
products. From its headquarters in Miami,
Florida, USA, the company works with leading
hotels and spas around the world and is
renowned for providing impeccable linens
with an emphasis on operational use.
Main products and services
The Madison Collection creates superior
towels and robes, as well as bath and spa
accessories that provide comfort, absorbency
and durability for operator and client.
By combining quality, lightweight terry and
luxurious weaves, The Madison Collection
offers innovative products to a global clientele.
The company’s collections are well thought
out to provide ease of use on-site. Towels
and robes to be used at the pool and beach,
sauna, spa and in-room each feature a
different pattern, so laundry staff may easily
identify delivery zones. This also allows for
the simple separation of operating revenues
for various areas on property.
The Madison Collection’s products are
washed and dried four times after dying,
before cutting and sewing to ensure fibres
are chemical-free, thus resulting in minimal
shrinkage – under four per cent, compared to the industry standard of 10 per cent.
Because of the company’s superior cotton
and sophisticated dyeing process, its
products last more than 300 washes – and
have been tested up to 527 washes.
The Madison Collection goes to great lengths
to provide partners with the finest products.
Customers reap the benefits of the
company’s environmental safety efforts.
Created at the same factory since the
company’s inception, all products utilise the
best cotton (grade 5.5 - 6.5) and dyes.
The Madison Collection takes its place
in the industry – and the world – seriously.
Its factory is one of the few where spinning,
weaving, dyeing, cutting and sewing takes
place in one location, therefore ensuring
supreme quality as well as little to no
The Madison Collection is also celebrated
for its exceptional service and likes
customers to help tell its story. One of The
Madison Collection’s favourite accolades is
that clients liken working with the company to
the VIP attention received with private banking.
How many spas do you supply?
The company distributes across the globe –
to North, Central and South America, Africa, Asia, Australia, Caribbean, as well as Richard
Branson’s Necker Island and Moskito Island.
Ritz Carlton (most locales); One & Only
Palmilla; Diamante; Cabo; Wynn Resorts
(including Encore), Las Vegas and Macau;
Condado Vanderbilt, Puerto Rico; Lizard
Island, Australia; Cape Grace, South Africa.
The new Bordado towel will be introduced.
It has been four years in the making and is
set to revolutionise and set new standards
in the industry.
Charmaine Lang, president and CEO; Mandy
Meyerowitz - Australasia distributor; Gayle
Meyers – Africa distributor; Queenie Keung –
Hong Kong distributor.
What the clients say
“The Madison Collection has provided 14
years of exceptional service. Charmaine’s
word is her bond.
“We’ve had towels remain in service through
hundreds of washings. Their longevity amazes
our commercial laundry service.”
Susie Milus Marquez, director spa operations,
Grand Hotel Marriott Resort, Golf Club & Spa