| Gary Henkin, president and founder |
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Background briefing
WTS International was founded in 1973. Gary
Henkin is the president and founder.
Main services
WTS International specialises consulting and
operational services for spas, fitness centres
and leisure facilities of all types in the US and
overseas. Our service options include feasibility
studies, concept and brand development,
design consulting, pre-opening and daily
management. Currently, our firm is working
with over 100 properties worldwide, including
hotels and resorts, exclusive private clubs, residential
projects and real estate developments.
Additional services
CREW Division: Provides management and
consulting solutions that incorporate best practices
in university recreation as well as in the
recreation and wellness industry as a whole.
RESORTlife: Provides a comprehensive
core programme management system
designed to offer a structured foundation for
the development, implementation and execution
of successful and innovative experiences
and events designed for guests and members
of all ages and interests.
COMMUNITYlife: WTS Lifestyles 360°
programme is offered exclusively to WTS
affiliated properties. Our 360° approach incorporates
a comprehensive menu of programmes
in specific categories to develop experiences
which serve as the connection catalysts for the
community. This results in a greater sense of
belonging and increased utilisation.
Unique selling points
WTS has worked with hundreds of clubs,
resorts, hotels and residential properties.
We prepare facilities for a successful opening
with the strong foundation necessary to
achieve operational and financial excellence.
WTS also provides qualified staff, effective
promotions and creative spa, fitness and activities
menus. The seamless integration of our
concepts, design and sophisticated systems
enables us to produce operative excellence
combined with cost-effective management.
How many spas do you supply?
WTS International supplies about 75 properties
throughout the US and overseas and
distributes to about 20 countries.
Top clients
The Spa of Colonial Williamsburg, US; The Spa
at Trump, US; The Woodstock Inn & Resorts,
US; The Kapalua Spa, US; Eau Spa at The
Ritz-Carlton Palm Beach, US; The Spa at the
Yacht Club Costa Smeralda, Italy; Wyndham
Hangzhou Xixi Resort, China; Blue Harmony
Spa at the Wyndham Grand Orlando Resort,
US; and The Peabody Hotel & Spa, US.
Where in the world?
WTS International provides services to over
100 properties in the US, Asia, the Middle
East, Australia, Africa and North America.
Plans for 2012
- To continue to diversify in the leisure industry
both within the US and globally.
- To continue to provide innovative management
and consulting solutions that achieve our
client’s financial and operational objectives.
- To expand our strategic alliances with partners
in the industry to offer our clients the
highest quality products and services.
- To leverage our expertise fitness, wellness,
spa and recreation to create unique and
delineative experiences that are dedicated to
building better lifestyles .
- We anticipate setting up an office in Europe
and possibly in the Middle East. We are currently
opening a new office in China. WTS will
also have access to other offices throughout
the world through its strategic partnerships
and alliances with other companies.
Who’s who?
Gary Henkin, president;
Ginger McLean, SVP, spa division.
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