26 Jun 2019 Spa Business: uniting the world of wellness
 
 
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Spa Therapist
Salary: Competitive Salary & Benefits
Location: Spa at The Bulgari Hotel & Residences, London, United Kingdom
Company: The Bulgari Hotel London



Spa Sales and Reservationist
Salary: Competitive Salary & Benefits
Location: Spa at The Bulgari Hotel & Residences, London, United Kingdom
Company: The Bulgari Hotel London



Beauty Therapist
Salary: Competitive
Location: Knightsbridge, London, UK
Company: Urban Retreat



Senior Spa Therapist
Salary: Competitive Salary & Benefits
Location: Spa at The Bulgari Hotel & Residences, London, United Kingdom
Company: The Bulgari Hotel London


Spa Therapists
Salary: Competitive salary plus benefits
Location: Fawkham, UK
Company: Brandshatch Place Hotel and Spa
Spa Therapists
Salary: Competitive salary plus benefits
Location: Fawsley, Daventry, UK
Company: Brandshatch Place Hotel and Spa
Spa Therapists
Salary: Competitive salary plus benefits
Location: St Helier, Jersey
Company: Grand Jersey Hotel and Spa
Spa Therapists
Salary: Competitive salary plus benefits
Location: Sutton Coldfield, UK
Company: New Hall Hotel and Spa
Spa Therapists
Salary: Competitive salary plus benefits
Location: Ingliston, Edinburgh, UK
Company: Norton House Hotel and Spa
Spa Therapists
Salary: Competitive salary plus benefits
Location: Redhill, Surrey, UK
Company: Nutfield Priory Hotel and Spa
Spa Therapists
Salary: Competitive salary plus benefits
Location: Brockenhurst, Hampshire, UK
Company: Rhinefield House Hotel
Spa Therapists
Salary: Competitive salary plus benefits
Location: Nantwich, UK
Company: Rookery Hall Hotel and Spa
Spa Therapists
Salary: Competitive salary plus benefits
Location: Wetherby, West Yorkshire, UK
Company: Wood Hall Hotel and Spa
Spa Therapists
Salary: Competitive salary plus benefits
Location: Wetherby, West Yorkshire, UK
Company: Wood Hall Hotel and Spa
Spa Therapists
Salary: Competitive salary plus benefits
Location: Guernsey
Company: St Pierre Park Hotel and Golf Resort




in this issue

• Virtual reality massage centre to launch in LA
• Underground spa for The Langley






News headlines
Piscina & Wellness Barcelona announces competition to build seaside aquatic centre  
Piscina & Wellness Barcelona announces competition to build seaside aquatic centre

By Andrew Manns

Piscina & Wellness Barcelona (PWB) has launched an international contest for architecture students to conceptualise a new aquatic centre. According to the company, the future leisure facility will be designed for public bathing and will occupy a tract of land on Barcelona’s waterfront, between “Drassanes Quay .... more>>
GOCO Hospitality to create advanced medical wellness destination in Kazakhstan  
GOCO Hospitality to create advanced medical wellness destination in Kazakhstan

By Jane Kitchen

International wellness consultancy, development and management firm GOCO Hospitality is working on a wellness resort in a heritage property in Kazakhstan that was once one of the most advanced sanatoriums during the Soviet era. Now, the Foundation of the First President of the Republic of Kazakhstan has .... more>>

Glamping resort Shinta Mani Wild opens luxury spa  
By Lauren Heath-Jones

Bensley Collection - Shinta Mani Wild, a luxury glamping resort in Cambodia, has opened a new spa which fuses alfresco riverside treatments with ancient Khmer practices and products made .... more>>
Okura Tokyo to bring Annayake brand to Japan with new 27th floor spa  
By Jane Kitchen

Hotel Okura Tokyo Co., Ltd. has announced that The Okura Tokyo, due to open on 12 September 2019, will offer the Okura Fitness & Spa Annayake beauty and wellness facility. This new .... more>>
 Lotte New York Palace to be home to first American ila Spa  
By Jane Kitchen

Lotte New York Palace has partnered with luxury, organic-grown skincare and lifestyle brand ila to open its first branded spa in the US. The 7,000sq ft ila Spa at Lotte New York Palace .... more>>
 Wellness Tourism Association introduces new  
By Jane Kitchen

There was business as well as wellness on the agenda as the Wellness Tourism Association (WTA) held its second annual membership meeting at Canyon Ranch in Tucson, Arizona, US, from 29-30 .... more>>
Troon Pacific unveils US$34m wellness mansion in San Francisco  
By Andrew Manns

California-based real estate group Troon Pacific has completed “Residence 2646” a US$34m (€30.1m, £26.7m) wellness-orientated mansion in San Francisco. Conceived by the company’s in-house .... more>>
China’s ‘city of the future’ will have wellbeing as its focus  
By Andrew Manns

Design firms Skidmore, Owings, & Merrill (SOM) and TLS Landscape Architecture (TLS) have teamed up to masterplan a wellness-focused city in a recently incorporated district of Hebei, China. .... more>>
Cornish spa to reflect the area’s rich mining history  
By Jane Kitchen

A multi-million pound spa is set to debut on England’s most southerly coast this summer. The Mullion Cove spa – at the hotel by the same name – will feature expansive views over .... more>>
Guests to sleep in ‘Human Cocoons’ at upcoming Mexican resort dedicated to the search for happiness  
By Jane Kitchen

A new project in Mexico will be focused on a transformational travel experience designed to increase guests’ level of consciousness and help them live a happier, healthier and more abundant .... more>>
Mindbody appoints new European managing director  
By Jane Kitchen

Wellness industry technology platform Mindbody has appointed Phil Coxon as managing director of Mindbody Europe. The company said Coxon’s role will see him take the lead on managing all .... more>>
Private lagoon watsu treatment, detox elixirs: Le Sereno St Barths debuts new spa  
By Jane Kitchen

Sereno Hotels has unveiled a new spa at Le Sereno St Barths following damage from Hurricane Irma in September 2017. The expanded spa and wellness area includes a menu from new treatment .... more>>
 

Click here to visit the The Wellness website>>
 
The future of medical spas explored in first-ever Swiss Medical Spa & Hospitality Think Tank  
By Jane Kitchen

The EHL Swiss School of Tourism and Hospitality (SSTH) hosted the first Swiss Medical Spa & Hospitality Think Tank on 6 June 2019 in Chur-Passugg, Switzerland. This one-day forum saw .... more>>
GWI Initiative names top hot springs trends worldwide  
By Jane Kitchen

The Global Wellness Institute has released the top five trends in hot springs as identified by the GWI’s Hot Springs Initiative. The new forecast draws attention to World Bathing Day, a .... more>>
First renderings revealed for Front & York Residences in Brooklyn's DUMBO district  
By Andrew Manns

Morris Adjmi Architects have unveiled the first set of renderings of the Front & York Residences, a resort-style residential development currently taking shape in Brooklyn’s DUMBO district. .... more>>

Features
Civana

New Opening:
Civana


Civana opens spa with a focus on democratic wellness
The Spa at South Lodge, UK

New Opening:
The Spa at South Lodge, UK


Katie Barnes visits the new purpose-built, £14m spa by the owners of Pennyhill Park
Dr Tom Stubbs

People profile:
Dr Tom Stubbs


Dr Tom Stubbs talks epigenetics tests and spas
ISPA

Promotional feature:
ISPA


After almost three decades serving members and contributing to the growth of the industry, we talk to ISPA’s Crystal Ducker about the work of the association and the future of spa


News:

Jim Root to head up wellness at Enchantment Group; Adrian Zecha’s Azerai brand expands; Aman ventures into medi-spa
Jungle VIP

Spa Design:
Jungle VIP


Kim Megson ventures deep into Mexico’s jungle to discover how two Chablé resorts with Mayan spas are aiming to redefine wellness
Book4time

Promotional feature:
Book4time


As Book4Time celebrates its 15th anniversary, we talk to founder and CEO Roger Sholanki about his passion for the spa and wellness industry
Comfort Zone

Promotional feature:
Comfort Zone


Skincare brand Comfort Zone has partnered with Wellness for Cancer to create a new programme of spa treatments for people touched by cancer. Barbara Gavazzoli tells us more
Bone loading

Fitness:
Bone loading


Spas can help guests avoid and reverse osteoporosis says Liz Terry
On the menu

Spa Programmes:
On the menu


Olivia Newton-John skincare, Sounds of Africa and jet lag butlers feature in our programming series
Kalloni Spa at Parklane Limassol, Cyprus

New Opening:
Kalloni Spa at Parklane Limassol, Cyprus


Lauren Heath-Jones reports from Kalloni Spa at Marriott’s first property in Cyprus
Dale Hipsh

Interview:
Dale Hipsh


The senior VP of hotels at Hard Rock International tells Katie Barnes why its music-centric spa menu is striking the right chord with consumers and the media
spa-kit.net

Product Innovation:
spa-kit.net


Product and equipment launches
Spa product news

Aromatherapy Associates x Aera collection encourages users to be at one with nature

Aromatherapy Associates x Aera collection encourages users to be at one with nature

FROM SPA-KIT.NET

Aromatherapy Associates has partnered with Aera, an innovator in scent and microdroplet technology, to create a series of fragrance capsules.
 
Saltabilty opens new head office following significant growth

Saltabilty opens new head office following significant growth

FROM SPA-KIT.NET

Saltability, a specialist in Himalayan salt stone massage, has relocated to new headquarters in Boca Raton, Florida after significant company growth.
 
Ferrari designer Ken Okuyama reveals 'most technologically advanced' massage chair on the market

Ferrari designer Ken Okuyama reveals 'most technologically advanced' massage chair on the market

FROM SPA-KIT.NET

DreamWave, developers of luxury full-body shiatsu massage chairs, has launched the DreamWave M.8.
Beauty product news

New Phytomer Marine Mist transports users to the seaside

New Phytomer Marine Mist transports users to the seaside

FROM BEAUTY-KIT.NET

French Marine skincare brand Phytomer has launched a new professional facial spray that will become an integral step in all Phytomer treatments.
 
Caudalie Suncare range protects the skin and the environment

Caudalie Suncare range protects the skin and the environment

FROM BEAUTY-KIT.NET

Caudalie has created a suncare collection that protects both the skin and the environment.
 
Vinésime launches Élixir Du Temps to combat signs of ageing round the eyes

Vinésime launches Élixir Du Temps to combat signs of ageing round the eyes

FROM BEAUTY-KIT.NET

Vinésime, a professional vino-cosmetics brand based in France, has launched a new eye emulsion that is designed to combat the signs of ageing.
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Video gallery

Book4Time
The most Innovative Spa Software tailored to grow and drive any wellness business and effortlessly manage multi-locations spas or activity based wellness centers.
Visit website>>

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Company profile
Lux Elements GmbH & Co. KG

The company was founded in Radebeul, Germany in 1945. Thomas Lux is the son of founder Herbert Lux and has been managing director since 1975.

Lux Elements is an experienced specialist in the production of polystyrene hard foam and in processing products for the sanitary and wellness markets.
View full profile>>
 
Featured Suppliers
Iyashi Dome: the original Japanese infrared sauna experience

Iyashi is a Japanese word which carries the notion of wellness. It has a number of meanings depending on context – including relief, healing and cure.
  Iyashi Dome: the original Japanese infrared sauna experience
The benefits of Rasul to the spa offering

Over the past few years, Spa Vision has built up both its expertise and offering of non-therapist spa treatments, particularly Rasul.
  The benefits of Rasul to the spa offering

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06-07 Jul 2019

In Your Element Festival

Monte-Carlo, Monaco



Click here to visit the Crown Sports Lockers website>>

Published by The Leisure Media Company Ltd Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ. Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd
Jobs . News . Products . Magazine
Interview
John & Karina Stewart

Guests routinely speak of transformation following their Kamalaya experience. Neena Dhillon asks the inspirational couple behind the wellness concept just how they do it and how they’re evolving it

By Neena Dhillon | Published in Spa Business 2019 issue 2

Embarking on its 14th year of operations, Kamalaya has just added two more spa accolades to its clutch of 40 industry and consumer awards, an achievement that founders John and Karina Stewart put down to the vision, love and commitment of their team. And what a team it is. There are 350 staff serving guests of the 76-key holistic wellness sanctuary, which cascades down a hillside to a secluded bay in Koh Samui, Thailand. Average year-round occupancy stands at 70 per cent, and 50 per cent of guests travel solo. They come in big numbers from the UK and Europe, while visitors from Australia and New Zealand have increased by 20 per cent since 2015.

A number of guests are stressed out, depleted in terms of energy, others are seeking to change things, break bad habits, or simply reset lifestyles. And that’s why they choose Kamalaya. Because its synergistic approach to wellness aims to make a real difference to people’s lives by reconnecting them with their own potential. “Today, many of our guests express a life-changing experience,” confirms John. “Our comment cards show consistent rating levels of above 90 per cent in terms of service. We have a 40 per cent repeat visitor rate and over 20 per cent have visited more than four times, often returning with family and friends.”

Addressing stress
At the crux of the concept is the intertwining of the couple’s knowledge of ancient wisdoms, expressed in a contemporary form. For Mexico-born Karina, this is a 37-year specialism in Asian healing traditions, including a masters degree in Acupuncture and Traditional Chinese Medicine (TCM) gained from Yo San University in California. John in turn – who left his native Vancouver aged 16 because of his interest in Asian philosophy – has 25 years’ experience of serving communities in the Himalayas, 16 of these under the tutelage of a yogi master.

The couple have a shared dream to help people through physical, emotional, mental, psychological and spiritual wellbeing. And it was during his own recovery from a life-threatening illness that John chanced upon the land on which the Thai sanctuary thrives today, finding himself drawn to the site because there’s a cave at its heart, used by Buddhist monks for meditation and retreat for over 300 years.

Kamalaya took four years from its launch in 2005 (see SB06/3 p82) to break even. Since those early years, the number of wellness programmes has increased from four to 14, with length of stay from a minimum three nights to two weeks. The start price for a three-night programme is just under THB60,000 (US$1,879, €1,676, £1,445). Detox remains popular because Kamalaya is well versed in supporting people through the process, drawing on its pool of TCM and naturopathic expertise. But it’s been superseded by programmes addressing stress and burnout.

“Whether it’s executives, creative professionals with no life-work boundaries, or mothers juggling children and career, we’re finding so many people are struggling with the 24-hour plugged-in lifestyle,” notes Karina. “Most people are already engaged in a search for wellness when they arrive but we find they’re coming at a younger age compared to when we first opened, on average about five years, today in their early 40s.”

A focus on inner lives
Always ahead of the curve, Kamalaya introduced the first of its programmes catering to emotional disposition and balance five years ago. The five-night tailored retreat includes bioimpedance analysis, wellness consultation, personal mentoring and five additional treatments from Kamalaya’s menu of 70-plus therapies (see above). “Life is a series of changes, be that a move, relationship break-up, loss or unknown we’re facing,” Karina says. “We realised we could inspire and motivate people through these changes, disrupting negative psychological patterns and habitual responses to challenging situations. Kamalaya is a safe environment with the practitioners in place to deliver this programme. Of course, you have to ensure your team has the depth of training to do this mentoring work – I’ve recently interviewed a team member with doctoral specialism in CBT and psychology, for instance.”

As a destination embedded in nature, with a village atmosphere, and infused with a genuine, caring, non-scripted service philosophy, Kamalaya has the attributes to help people alleviate other causes of mental distress such as loneliness. On one level, the community table at dinnertime has proved a hit among guests seeking company over a meal to share encounters of the day and insights into what they’re going through. It is the noisiest part of the restaurant – and lasting friendships have been formed at Kamalaya. On another level, the profound meditative practices that can be learnt here as well as the holistic scope of programmes means that guests leave feeling more fulfilled, often by resetting the relationship with themselves. Karina observes: “When you feel content and gratified, there’s no space left for loneliness.” John picks up: “The act of pausing and disconnecting, coupled with an intention to harness our own emotional intelligence and resilience, leads naturally to greater mental stability.”

Beyond Koh Samui
While there are no plans to launch new programmes at present, Karina is interested in how Kamalaya could support lifestyles that advance healthy ageing. She’s aware of how stress can age us prematurely on a biological level, having experienced this in her late 40s. “I took medical tests during this period and was devastated by what stress had done to my body,” she reveals.

Another idea she’s exploring is whether the health benefits of fitness and movement activities can be maximised by doing them at prescribed times of the day. She’s equally motivated by the subject of women’s health and fertility but is aware it’s a complex field, which requires lots of follow-up support, and debates whether a tropical island is the best environment to deliver on this. Similarly, she sees a need to address the concerns of an elderly clientele aged 65-plus, but thinks Koh Samui lacks the necessary back-up medical facilities.

Finally, it’s the million-dollar question: will there be other Kamalayas since the original is at full capacity? “If the right project came along, with the right synergy, we wouldn’t say no,” Karina concludes. “But we love what we’re doing and don’t feel we need multiple sites. Kamalaya can’t be forced – growth has to be natural.”

First-person experience
Kamalaya’s Embracing Change programme Neena Dhillon

Having recently gone through an emotionally turbulent period in my life, I was intrigued by Kamalaya’s Embracing Change programme. Since it is designed as a minimum five-night programme, it’s worth noting I gained only a brief insight over a long weekend. Any stay begins with bioimpedance analysis and a wellness consultation with a naturopath. Sitting with Leila for 45 minutes, I’m struck by how she’s balancing my reasons for visiting – yes, as a journalist, but also as a person with a lung condition and life changes to grapple with – into the way I spend my time. Warm and reassuring, she suggests two treatments to complement my 90-minute personal mentoring session. Within an hour, I’m having an abdominal chi nei tsang massage, one of the several treatments included in the five-night package, during which the therapist works on my stomach to balance the nervous system and release emotional tension. It’s an effective 60 minutes – in Taoist thinking, as with other ancient healing modalities, the gut is considered the second brain. After a satisfying dinner, selected from the detox menu, I’m whacked and sleep early.

"I feel fearful of letting go at one point but Sujay is beside me with kind words of encouragement"

Next morning I’m up with the birds to drop into one of the day’s six free holistic activities. Pranayama gives an introduction into how we can harness our breath as a grounding tool and we’re shown how to work the practice into our daily routines. Then I’m off to my mentoring session with Sujay Seshadri, a life skills trainer and monastic lifestyle devotee. I’m soon comfortable enough to talk about two personal upheavals that have thrown me a curve ball and, in return, Sujay shares key moments from his formative years when turned unpleasant emotions into a positive. During our 90 minutes, I can see Sujay is laying the groundwork for a visualisation in which he asks me to picture certain encounters, aided by meditative breathing, and vent pent-up emotions I’ve been needing to release. I cry hot, angry tears, but I’m not embarrassed. I feel fearful of letting go at one point but Sujay is beside me with kind words of encouragement. He seems to instinctively understand my feelings, while making a connection between my tendency to suppress how I feel and my physical condition. During the visualisation, my breathing becomes momentarily clogged, making the link all the more clearer in my mind. After a heartfelt hug, I leave feeling a bit wobbly, reflective and resolved to break some of my coping habits.

Truth be told, I feel introspective for the rest of my stay but the mix of the environment and care of the hosts helps me to process what I’ve learnt. Sujay explains that clients can spend the first session simply crying because they finally feel safe enough to do so. This seems unique to Kamalaya; the trust I am able to build almost immediately with my mentors. I can see why, over a longer period, another two sessions would lead to deep transformation. Still, Leila’s instinct that I end my stay with an ayurvedic kati vasti oil-based massage on the lower back feels right, and I’m not surprised to learn that, in TCM, this area of the body relates to imbalances caused by not feeling supported in life. It is another insightful step in my Kamalaya journey.

Forty per cent of guests revisit Kamalaya, a retreat which aims to make a real difference by reconnecting people with their own potential
It’s evident that guests are now coming at a younger age, in their early 40s
There are 350 staff who play a crucial role in helping guests feel ‘safe’ in their transformational journey
A meditation cave that’s been used by monks for 300 years sits at the heart of the retreat
Kamalaya has a menu of 70-plus therapies, including chi nei tsang
Embedded in nature and infused with genuine, caring staff, Kamalaya has all the attributes to alleviate other causes of mental stress such as loneliness
 


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