24 Jun 2019 Spa Business: uniting the world of wellness
 
 
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Hair Specialist
Salary: Competitive
Location: Knightsbridge, London, UK
Company: Urban Retreat



Senior Spa Therapist
Salary: Competitive Salary & Benefits
Location: Spa at The Bulgari Hotel & Residences, London, United Kingdom
Company: The Bulgari Hotel London



Spa Sales and Reservationist
Salary: Competitive Salary & Benefits
Location: Spa at The Bulgari Hotel & Residences, London, United Kingdom
Company: The Bulgari Hotel London



Spa Attendant
Salary: Competitive Salary & Benefits
Location: Spa at The Bulgari Hotel & Residences, London, United Kingdom
Company: The Bulgari Hotel London


Spa Therapists
Salary: Competitive salary plus benefits
Location: Fawkham, UK
Company: Brandshatch Place Hotel and Spa
Spa Therapists
Salary: Competitive salary plus benefits
Location: Fawsley, Daventry, UK
Company: Brandshatch Place Hotel and Spa
Spa Therapists
Salary: Competitive salary plus benefits
Location: St Helier, Jersey
Company: Grand Jersey Hotel and Spa
Spa Therapists
Salary: Competitive salary plus benefits
Location: Sutton Coldfield, UK
Company: New Hall Hotel and Spa
Spa Therapists
Salary: Competitive salary plus benefits
Location: Ingliston, Edinburgh, UK
Company: Norton House Hotel and Spa
Spa Therapists
Salary: Competitive salary plus benefits
Location: Redhill, Surrey, UK
Company: Nutfield Priory Hotel and Spa
Spa Therapists
Salary: Competitive salary plus benefits
Location: Brockenhurst, Hampshire, UK
Company: Rhinefield House Hotel
Spa Therapists
Salary: Competitive salary plus benefits
Location: Nantwich, UK
Company: Rookery Hall Hotel and Spa
Spa Therapists
Salary: Competitive salary plus benefits
Location: Wetherby, West Yorkshire, UK
Company: Wood Hall Hotel and Spa
Spa Therapists
Salary: Competitive salary plus benefits
Location: Wetherby, West Yorkshire, UK
Company: Wood Hall Hotel and Spa
Spa Therapists
Salary: Competitive salary plus benefits
Location: Guernsey
Company: St Pierre Park Hotel and Golf Resort




in this issue

• Virtual reality massage centre to launch in LA
• Underground spa for The Langley






News headlines
Okura Tokyo to bring Annayake brand to Japan with new 27th floor spa  
Okura Tokyo to bring Annayake brand to Japan with new 27th floor spa

By Jane Kitchen

Hotel Okura Tokyo Co., Ltd. has announced that The Okura Tokyo, due to open on 12 September 2019, will offer the Okura Fitness & Spa Annayake beauty and wellness facility. This new facility represents a rebirth of the Okura Health Club, which earned a solid reputation providing personal health care in the .... more>>
 Lotte New York Palace to be home to first American ila Spa  
Lotte New York Palace to be home to first American ila Spa

By Jane Kitchen

Lotte New York Palace has partnered with luxury, organic-grown skincare and lifestyle brand ila to open its first branded spa in the US. The 7,000sq ft ila Spa at Lotte New York Palace will be managed by international consulting and management firm WTS International, and is slated to open in summer 2019. .... more>>

 Wellness Tourism Association introduces new  
By Jane Kitchen

There was business as well as wellness on the agenda as the Wellness Tourism Association (WTA) held its second annual membership meeting at Canyon Ranch in Tucson, Arizona, US, from 29-30 .... more>>
Troon Pacific unveils US$34m wellness mansion in San Francisco  
By Andrew Manns

California-based real estate group Troon Pacific has completed “Residence 2646” a US$34m (€30.1m, £26.7m) wellness-orientated mansion in San Francisco. Conceived by the company’s in-house .... more>>
China’s ‘city of the future’ will have wellbeing as its focus  
By Andrew Manns

Design firms Skidmore, Owings, & Merrill (SOM) and TLS Landscape Architecture (TLS) have teamed up to masterplan a wellness-focused city in a recently incorporated district of Hebei, China. .... more>>
Cornish spa to reflect the area’s rich mining history  
By Jane Kitchen

A multi-million pound spa is set to debut on England’s most southerly coast this summer. The Mullion Cove spa – at the hotel by the same name – will feature expansive views over .... more>>
Guests to sleep in ‘Human Cocoons’ at upcoming Mexican resort dedicated to the search for happiness  
By Jane Kitchen

A new project in Mexico will be focused on a transformational travel experience designed to increase guests’ level of consciousness and help them live a happier, healthier and more abundant .... more>>
Mindbody appoints new European managing director  
By Jane Kitchen

Wellness industry technology platform Mindbody has appointed Phil Coxon as managing director of Mindbody Europe. The company said Coxon’s role will see him take the lead on managing all .... more>>
Private lagoon watsu treatment, detox elixirs: Le Sereno St Barths debuts new spa  
By Jane Kitchen

Sereno Hotels has unveiled a new spa at Le Sereno St Barths following damage from Hurricane Irma in September 2017. The expanded spa and wellness area includes a menu from new treatment .... more>>
The future of medical spas explored in first-ever Swiss Medical Spa & Hospitality Think Tank  
By Jane Kitchen

The EHL Swiss School of Tourism and Hospitality (SSTH) hosted the first Swiss Medical Spa & Hospitality Think Tank on 6 June 2019 in Chur-Passugg, Switzerland. This one-day forum saw .... more>>
GWI Initiative names top hot springs trends worldwide  
By Jane Kitchen

The Global Wellness Institute has released the top five trends in hot springs as identified by the GWI’s Hot Springs Initiative. The new forecast draws attention to World Bathing Day, a .... more>>
First renderings revealed for Front & York Residences in Brooklyn's DUMBO district  
By Andrew Manns

Morris Adjmi Architects have unveiled the first set of renderings of the Front & York Residences, a resort-style residential development currently taking shape in Brooklyn’s DUMBO district. .... more>>
 

Click here to visit the Olympia Beauty website>>
 
Networking, knowledge-sharing: 12th annual Forum HOTel&SPA deemed a success  
By Jane Kitchen

The 12th annual Forum HOTel&SPA was held on 23 May at the Four Seasons George V Hotel in Paris, with a theme of ‘Multidiversity in Wellness’. Organised by VK-Organisation and Vladi .... more>>
Virtual reality massage centre to open in Los Angeles  
By Jane Kitchen

A virtual reality massage centre is due to open in Los Angeles, California this July. Located in the SAG-Aftra Building on Wilshire Boulevard, Esqapes combines automated massages with .... more>>
Kohler Waters Spa announces design details for Chicago location ahead of August opening  
By Jane Kitchen

The design for the new Kohler Waters Spa in Chicago at Lincoln Common will feature natural elements and celebrate the therapeutic and rejuvenating power of water. Set to open in August .... more>>

Features
Book4time

Promotional feature:
Book4time


As Book4Time celebrates its 15th anniversary, we talk to founder and CEO Roger Sholanki about his passion for the spa and wellness industry
The Tides

Promotional feature:
The Tides


Annemarie Wortman highlights a new, effective detox treatment and product line by The Tides Wellness
Comfort Zone

Promotional feature:
Comfort Zone


Skincare brand Comfort Zone has partnered with Wellness for Cancer to create a new programme of spa treatments for people touched by cancer. Barbara Gavazzoli tells us more
Gharieni

Promotional feature:
Gharieni


Gharieni has long been known as an industry innovator. Now, Forbes Travel Guide has named the company as its official Spa & Wellness Equipment Manufacturer. Sammy Gharieni tells us more
Neil Jacobs

People profile:
Neil Jacobs


Neil Jacobs reveals what the IHG buyout means for Six Senses
spa-kit.net

Product Innovation:
spa-kit.net


Product and equipment launches
ISPA

Promotional feature:
ISPA


After almost three decades serving members and contributing to the growth of the industry, we talk to ISPA’s Crystal Ducker about the work of the association and the future of spa
Dr Tom Stubbs

People profile:
Dr Tom Stubbs


Dr Tom Stubbs talks epigenetics tests and spas
Dale Hipsh

Interview:
Dale Hipsh


The senior VP of hotels at Hard Rock International tells Katie Barnes why its music-centric spa menu is striking the right chord with consumers and the media
SpaSoft

Promotional feature:
SpaSoft


SpaSoft supplies solutions for a stress-free spa and elevates the guest experience
DNA testing

Everyone’s talking about:
DNA testing


How are spas using DNA tests to offer the ultimate personalised services? Julie Cramer investigates
Lemi

Promotional feature:
Lemi


From humble beginnings in a small Italian village, Lemi has grown a hugely successful global business in the massage bed market. As it celebrates its 30th anniversary year, we talk to GM Matteo Brusaferri
Earth Day 2019

News report:
Earth Day 2019


We take a look at how spas around the world celebrated Earth Day and Earth Hour
Spa product news

Aromatherapy Associates x Aera collection encourages users to be at one with nature

Aromatherapy Associates x Aera collection encourages users to be at one with nature

FROM SPA-KIT.NET

Aromatherapy Associates has partnered with Aera, an innovator in scent and microdroplet technology, to create a series of fragrance capsules.
 
Saltabilty opens new head office following significant growth

Saltabilty opens new head office following significant growth

FROM SPA-KIT.NET

Saltability, a specialist in Himalayan salt stone massage, has relocated to new headquarters in Boca Raton, Florida after significant company growth.
 
Ferrari designer Ken Okuyama reveals 'most technologically advanced' massage chair on the market

Ferrari designer Ken Okuyama reveals 'most technologically advanced' massage chair on the market

FROM SPA-KIT.NET

DreamWave, developers of luxury full-body shiatsu massage chairs, has launched the DreamWave M.8.
Beauty product news

New Phytomer Marine Mist transports users to the seaside

New Phytomer Marine Mist transports users to the seaside

FROM BEAUTY-KIT.NET

French Marine skincare brand Phytomer has launched a new professional facial spray that will become an integral step in all Phytomer treatments.
 
Caudalie Suncare range protects the skin and the environment

Caudalie Suncare range protects the skin and the environment

FROM BEAUTY-KIT.NET

Caudalie has created a suncare collection that protects both the skin and the environment.
 
Vinésime launches Élixir Du Temps to combat signs of ageing round the eyes

Vinésime launches Élixir Du Temps to combat signs of ageing round the eyes

FROM BEAUTY-KIT.NET

Vinésime, a professional vino-cosmetics brand based in France, has launched a new eye emulsion that is designed to combat the signs of ageing.
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Click here to visit the Gharieni GmbH website>>

Video gallery

Book4Time
The most Innovative Spa Software tailored to grow and drive any wellness business and effortlessly manage multi-locations spas or activity based wellness centers.
Visit website>>

Catalogue gallery
Click on a catalogue to view it online
 

 
Advertise in our Catalogue gallery
Call +44(0)1462 431385

Company profile
GOCO Hospitality

GOCO Hospitality has worked in more than 20 countries.

Founded in 2009 by Ingo Schweder, a hospitality and wellness expert with more than 30 years of experience, GOCO Hospitality is an international wellness consulting and management firm specialising in designing, developing and operating spas, wellness retreats and wellness communities.
View full profile>>
 
Featured Suppliers
Together, we can go further

International SPA Association (ISPA) members receive unlimited access to a treasure trove of industry-leading research designed to aid business development.
  Together, we can go further
Iyashi Dome: the original Japanese infrared sauna experience

Iyashi is a Japanese word which carries the notion of wellness. It has a number of meanings depending on context – including relief, healing and cure.
  Iyashi Dome: the original Japanese infrared sauna experience

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To ADVERTISE on the Spa Business
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Click here to visit the Book4Time website>>
Diary dates
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06-07 Jul 2019

In Your Element Festival

Monte-Carlo, Monaco



Click here to visit the Booker website>>

Published by The Leisure Media Company Ltd Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ. Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd
Jobs . News . Products . Magazine
Company profile
Ez-Runner Systems Ltd
Address:
Unit 8/9 Snowhill Business Centre
Copthorne
RH10 3EZ
UK
Tel: +44 (0)844 847 5827
Fax: +44 (0)844 847 5828
Email: sales@ez-runner.com
Website: www.ez-runner.com
Twitter: @EzRunnerSystems
Linkedin: www.linkedin.com/company/ez-runner
Facebook: facebook.com/SocialEZ
 



Background
The company was founded in 1995. Stefan Drummond is the majority shareholder.

Main services
Ez-Runner spa software is a fully configurable modular solution for selling treatments, packages and vouchers and has a reporting suite – both online and in-spa – for analysing yield, membership and food and beverage sales.
Other features include the ability for spas to optimise therapist- and treatment-room usage, calculate commissions, manage stock and limit treatments per day by therapist.
Further benefits include SMS alerts, yield management tools, product recommendations and staff rota management, as well as the ability to upsell products and services online or in-spa. Ez-Runner’s voucher management solution is commission-free, with online and in-spa purchasing, tracking and redemption, providing spas with the tools to control vouchers from purchase to redemption under one roof, providing limitless, cost-effective marketing.

Additional services
Fulfilment services for voucher management, gift card supplies, and membership cards. In-house programming team for custom development and web integration. We also supply, kiosks, hardware and peripherals.

USPs
Ez-Runner offers full online integration into spas’ existing websites. This includes all features – bookings, packages, voucher purchase and redemption and pre-payments.
Each product or service can have YouTube video or images managed from the application, without the need to rely on expensive web teams. These online services can be linked to our automated marketing module (Campaign Manager) allowing Ez-Runner to send campaigns based on triggers such as the number of treatments bought or vouchers purchased online, without any user intervention.
The company’s voucher management solutions are provided without charging commissions to the spa operator.
Ez-Runner also has the facility to provide online diary views for therapists and has recently developed mobile websites for smartphones and tablet devices such as iPad, allowing spas to expand their online reach even further without restrictions.

How many spas do you supply?
More than 120 spas.

Top clients
Nirvana SPA; Shire Hotels; Handpicked Hotels; Akkeron Hotels; Amida SPA; Hilton Hotels; sk:n; Dermalogica; Lion’s Quay and Bristol Lido

Where in the world?
Mainly Europe and the Middle East, but we have sites worldwide from the Falkland Islands to Ethiopia.

Trade shows
Spa Life.

Future plans
This year we plan to expand into other territories with new and existing clients. We’ll also work with existing spa and wellness clients to expand their use of online and mobile functionality for packages, payments and voucher management.

Who’s who?
Stefan Drummond, Managing Director; Shez Namooya, Business Development Manager; Matt Larkins, business development/projects:

What the clients say
“Hand Picked Hotels (HPH) has been using the Ez-Runner management software system for the past four years.
The partnership has had a significant impact on the businesses by helping Hand Picked Hotels create a highly effective spa and health club revenue stream for the group.” Helen Wynne, Health Club & Spa Project Manager, Hand Picked Hotels


 


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Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2019

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