Evolution-U Spa Academy: high-level soft skills trainings to global spa executives | spabusiness.com company profile
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Evolution-U Spa Academy

Contact  |  Updates
Background
Evolution-U was founded in 2009 by Neil Orvay, a former investment banker and spa owner, to deliver high-level soft skills trainings to global executives.

Main products and services
Evolution-U offers three online, on-demand training programmes for spa and salon managers, therapists and receptionists.
These courses provide interpersonal skills training including communication and influence, building rapport and trust with clients and between teams, and principles in sales psychology for driving revenues.
Since 2009, Evolution-U has developed and delivered proprietary soft skills training content globally to over 10,000 corporate clients and senior executives from sectors including banking and finance, luxury retail, insurance, oil & gas, consulting, legal, government, and spa and wellness.
Through its core team of consultants based in Hong Kong, Dubai and Bangkok, Evolution-U brings over 100 years of combined business and training experience to its clients.

USPs
Evolution-U’s online interpersonal skills training for spa managers, therapists and receptionists is the first of its kind in the market. It bridges an essential gap missed by conventional training which focuses on treatment delivery and product sales. All Evolution-U’s trainings are CIDESCO accredited, which is also a first. Participants can complete their training over a 10 to 14-day period of one 15-20 minute session per day.

Where in the world?
Since the content is online and on demand, it is available globally. All courses are available in four languages: English, Spanish, French and Portuguese.
Evolution-U Spa Academy video gallery:
Future plans
To increase adoption of this new type of training across the industry and help spa teams and spa owners increase their revenues.

Who's who
Neil Orvay, ceo and founder
Jessica Chow, business development manager
Top clients
Evolution-U’s first clients include spas at Intercontinental Hotels in the UK, Rosewood in Mexico as well as the Sense of Touch group in Hong Kong.
What the clients say
“For many years we at IHG have been searching for the correct partner to help upskill our spa teams and bridge the gap between the conventional college training and the workplace.
We recently piloted Evolution-U’s online soft skills training for spa managers, receptionists and therapists across three of our UK spas. The feedback from my managers has been very positive and the training has definitely delivered value to our teams and can be seen in our improved guest love scores. We look forward to continuing our partnership with Evolution-U and supporting our staff in developing the people skills they need to excel.”
– Finlay Anderson, area spa director, UK InterContinental Hotel Group (IHG).
“Every spa should use Evolution U’s Online Spa Training course for spa managers, receptionists and therapists. Invest in your team’s success. See them collaborate better to increase bookings, upsell, cross-sell, retail, satisfaction, rebooking, and your very quick ROI!”
– Jean-Guy de Gabriac, founder, World Wellness Weekend.
updates
24 Nov 2023
Evolution-U’s spa therapist training goes global
The spa industry has typically focused on training its teams in two areas; product knowledge/sales and treatment delivery.

However, there is a third equally important skill that is being missed: soft skills or the “ability to get on with people”.

John D. Rockefeller once said that “the ability to deal with people is as purchasable a commodity as sugar or coffee” and that he would “pay more for that ability than for any other under the sun”. This remains as true today as it was when he said it over 100 years ago.

Consider that most of today's new entrants into the job market are from Gen Z, the world’s first digitally native generation. They grew up communicating through devices but meanwhile, their 40+ year old clients still value traditional in-person communication.

How can we expect our spa teams to maximise their potential if they can’t build relationships fast?

To address this need in the spa industry, training company Evolution-U which is owned by spa entrepreneur Neil Orvay, founder and owner of Sense of Touch day spas in Hong Kong, has developed fully online, on-demand soft skills spa training courses for spa managers, therapists and receptionists.

Orvay explained: “These trainings leverage more than 20 years of success and failure in building a spa group that has won over 100 industry awards during that time.

“The course content focuses on the psychology underlying communication and relationship building and brings the principles that Evolution-U teaches globally to its corporate clients into the spa and salon space.”

The training is available in English, French, Spanish and now Portuguese.

To date, spas in the UK, US, Hong Kong, India, Dubai, Mexico and Panama have started to benefit from the training, with a first pilot in Portugal imminent.

For further information, please email [email protected].
Evolution-U Spa Academy: news from spabusiness.com
11 Jan 2022
Business psychology training company Evolution-U Spa Academy has unveiled new online spa business training blending core spa team skills with corporate-level business psychology.
Evolution-U Spa Academy
Tel: +852 2201 4545
Address: 16B Hollywood Centre, 77-91 Queens Road West, Sheung Wan, 000000, Hong Kong
Neil Orvay, ceo and founder
 
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©Cybertrek 2024
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
Silver COMPANY PROFILE

Evolution-U Spa Academy

Contact  |  Updates
Background
Evolution-U was founded in 2009 by Neil Orvay, a former investment banker and spa owner, to deliver high-level soft skills trainings to global executives.

Main products and services
Evolution-U offers three online, on-demand training programmes for spa and salon managers, therapists and receptionists.
These courses provide interpersonal skills training including communication and influence, building rapport and trust with clients and between teams, and principles in sales psychology for driving revenues.
Since 2009, Evolution-U has developed and delivered proprietary soft skills training content globally to over 10,000 corporate clients and senior executives from sectors including banking and finance, luxury retail, insurance, oil & gas, consulting, legal, government, and spa and wellness.
Through its core team of consultants based in Hong Kong, Dubai and Bangkok, Evolution-U brings over 100 years of combined business and training experience to its clients.

USPs
Evolution-U’s online interpersonal skills training for spa managers, therapists and receptionists is the first of its kind in the market. It bridges an essential gap missed by conventional training which focuses on treatment delivery and product sales. All Evolution-U’s trainings are CIDESCO accredited, which is also a first. Participants can complete their training over a 10 to 14-day period of one 15-20 minute session per day.

Where in the world?
Since the content is online and on demand, it is available globally. All courses are available in four languages: English, Spanish, French and Portuguese.
Evolution-U Spa Academy video gallery:
Future plans
To increase adoption of this new type of training across the industry and help spa teams and spa owners increase their revenues.

Who's who
Neil Orvay, ceo and founder
Jessica Chow, business development manager
Top clients
Evolution-U’s first clients include spas at Intercontinental Hotels in the UK, Rosewood in Mexico as well as the Sense of Touch group in Hong Kong.
What the clients say
“For many years we at IHG have been searching for the correct partner to help upskill our spa teams and bridge the gap between the conventional college training and the workplace.
We recently piloted Evolution-U’s online soft skills training for spa managers, receptionists and therapists across three of our UK spas. The feedback from my managers has been very positive and the training has definitely delivered value to our teams and can be seen in our improved guest love scores. We look forward to continuing our partnership with Evolution-U and supporting our staff in developing the people skills they need to excel.”
– Finlay Anderson, area spa director, UK InterContinental Hotel Group (IHG).
“Every spa should use Evolution U’s Online Spa Training course for spa managers, receptionists and therapists. Invest in your team’s success. See them collaborate better to increase bookings, upsell, cross-sell, retail, satisfaction, rebooking, and your very quick ROI!”
– Jean-Guy de Gabriac, founder, World Wellness Weekend.
updates
24 Nov 2023
Evolution-U’s spa therapist training goes global
The spa industry has typically focused on training its teams in two areas; product knowledge/sales and treatment delivery.

However, there is a third equally important skill that is being missed: soft skills or the “ability to get on with people”.

John D. Rockefeller once said that “the ability to deal with people is as purchasable a commodity as sugar or coffee” and that he would “pay more for that ability than for any other under the sun”. This remains as true today as it was when he said it over 100 years ago.

Consider that most of today's new entrants into the job market are from Gen Z, the world’s first digitally native generation. They grew up communicating through devices but meanwhile, their 40+ year old clients still value traditional in-person communication.

How can we expect our spa teams to maximise their potential if they can’t build relationships fast?

To address this need in the spa industry, training company Evolution-U which is owned by spa entrepreneur Neil Orvay, founder and owner of Sense of Touch day spas in Hong Kong, has developed fully online, on-demand soft skills spa training courses for spa managers, therapists and receptionists.

Orvay explained: “These trainings leverage more than 20 years of success and failure in building a spa group that has won over 100 industry awards during that time.

“The course content focuses on the psychology underlying communication and relationship building and brings the principles that Evolution-U teaches globally to its corporate clients into the spa and salon space.”

The training is available in English, French, Spanish and now Portuguese.

To date, spas in the UK, US, Hong Kong, India, Dubai, Mexico and Panama have started to benefit from the training, with a first pilot in Portugal imminent.

For further information, please email [email protected].
Evolution-U Spa Academy: news from spabusiness.com
11 Jan 2022
Business psychology training company Evolution-U Spa Academy has unveiled new online spa business training blending core spa team skills with corporate-level business psychology.
Evolution-U Spa Academy
Tel: +852 2201 4545
Address: 16B Hollywood Centre, 77-91 Queens Road West, Sheung Wan, 000000, Hong Kong
Neil Orvay, ceo and founder
FEATURED SUPPLIERS

The art of high-end wellbeing: Iyashi Dôme, where elegance and technology collide
Iyashi Dôme, a name synonymous with excellence in the world of wellbeing, is celebrating two decades of refinement and innovation. [more...]

The art of bespoke beauty: AMRA Skincare's tailored elegance transcends luxury at destinations around the world
Amra Skincare, a prominent example of bespoke treatment creation, crafts transcendent spa experiences that seamlessly intertwine with the essence of its collaborations. [more...]
+ More featured suppliers  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

02-04 Mar 2024

World Spa & Wellness Conference

Excel exhibition and conference centre , London, United Kingdom
03-05 Mar 2024

IBS New York

Javits Convention Center, New York, United States
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS