Background
Evolution-U was founded in 2009 by
Neil Orvay, a former investment banker
and spa owner, to deliver high-level soft
skills trainings to global executives.
Main products and services
Evolution-U offers three online, on-demand
training programmes for spa and salon
managers, therapists and receptionists.
These courses provide interpersonal skills
training including communication and
influence, building rapport and trust with
clients and between teams, and principles
in sales psychology for driving revenues.
Since 2009, Evolution-U has developed
and delivered proprietary soft skills
training content globally to over 10,000
corporate clients and senior executives
from sectors including banking and
finance, luxury retail, insurance, oil &
gas, consulting, legal, government, and
spa and wellness.
Through its core team
of consultants based in Hong Kong,
Dubai and Bangkok, Evolution-U brings
over 100 years of combined business
and training experience to its clients.
USPs
Evolution-U’s online interpersonal skills
training for spa managers, therapists and receptionists is the first of its kind
in the market. It bridges an essential
gap missed by conventional training
which focuses on treatment delivery and
product sales. All Evolution-U’s trainings
are CIDESCO accredited, which is also
a first. Participants can complete their
training over a 10 to 14-day period of
one 15-20 minute session per day.
Where in the world?
Since the content is online and on
demand, it is available globally. All courses
are available in four languages: English,
Spanish, French and Portuguese.
What the clients say
“For many years we at IHG have been
searching for the correct partner to
help upskill our spa teams and bridge
the gap between the conventional
college training and the workplace.
We recently piloted Evolution-U’s online
soft skills training for spa managers,
receptionists and therapists across
three of our UK spas. The feedback from
my managers has been very positive
and the training has definitely delivered
value to our teams and can be seen in
our improved guest love scores. We look
forward to continuing our partnership with
Evolution-U and supporting our staff in
developing the people skills they need to
excel.”
– Finlay Anderson, area spa director, UK InterContinental Hotel Group (IHG).
“Every spa should use Evolution U’s Online
Spa Training course for spa managers,
receptionists and therapists. Invest in your
team’s success. See them collaborate better
to increase bookings, upsell, cross-sell,
retail, satisfaction, rebooking, and your
very quick ROI!”
– Jean-Guy de Gabriac, founder, World Wellness Weekend.
