Background briefing
The company was launched in 2012 by CEO
Patrick Saussay and Christopher Ryan.
Main services
The wellness market is moving from an
exclusive leisure activity to a global lifestyle
concern generating business opportunities,
concept enhancements and profitability
challenges. To support our partners on this
path, GPSA services are mainly:
• Business strategy & planning
• Brand & concept development
• Spa consulting
• Project management
• Spa management support
We focus as much on profitability as we do
on customer experience, in the definition of
global wellness services. Daily wellness is
a trend we support. We define personalised
services, integrating health prevention and all
experiences that enhance the sustainability
of one’s wellbeing.
From strategy and concept definition to
go-live support, we deliver project services,
including business plans, treatment menus
and protocols, product brand selection
and team training. To provide a memorable
wellness experience, we consider all senses,
with a constant focus on the balance
between atmosphere, offering and resources.
Our experience of project development, spa
management and investors’ focus helps
us to create compelling and differentiating
concepts aligned with a business strategy,
not ‘nice-but-empty’ places.
Additional services
GPSA gets involved with the definition of a spa
or product concept before giving international
development support. We enhance brands,
define the roll-out strategy and represent
exclusive brands in prospecting and new
projects assessment. We also undertake
financial, operating and positioning reviews of
existing spas, and support the transition from
traditional spas to global wellness services.
USPs
Advising on international spa projects has equipped the company with a wide knowledge of what wellness means in different cultures. Saussay has 25 years’ experience – mainly with the ‘big-five consulting firms’ – and was involved in the change process of organisations such as the French Healthcare Ministry, before transferring this expertise to wellness.
GSPA’s Christine Masson has 25 years experience in the industry, while the company’s international network enables us to advise on strategy, economics, wellness and development, to reach sustainable solutions.
How many spas do you supply?
With 24 projects completed and five in progress, GPSA works in France, Italy, Japan, Switzerland, South Korea, GCC countries and Vietnam. The company supports evianSPA developments worldwide, and the transformation of a ski resort into a wellness destination.
What the clients say
“Since his decisive support in creating the evianSPA concept, strategy and business model, Patrick continuously demonstrates his expertise and dedication to our success.
"From the identification and negotiation of iconic projects, to each step of the design, implementation and go-live process, he
secures our brand identity, positioning and quality of execution. He’s also overseeing evianSPA activity with the support of licensees.”
Laurent Sacchi, Executive VP, Danone - Chairman, Evian
“I’ve had the opportunity to work with Patrick
on international business development
projects. I’ve been able to acknowledge his
listening and analytical skills, as well as
his ability to find the most relevant creative
solutions to expressed challenges. Patrick
is among these very rare individuals with
whom you really want to work with effectively,
efficiently and in all confidence.”
Sofiane Djadri, CEO, Charme d’Orient
