Background briefing
The company was launched in 2012 by CEO
Patrick Saussay and Christopher Ryan.
Main services
The wellness market is moving from an
exclusive leisure activity to a global lifestyle
concern generating business opportunities,
concept enhancements and profitability
challenges. To support our partners on this
path, GPSA services are:
• Business strategy & planning
• Brand & concept development
• Spa consulting
• Project management
• Spa management support
During the spa projects, we focus on the consistency with the hotel identity as much as we do on differentiation, customer experience and health prevention.
From strategy and concept definition
to go-live support, we deliver project services, including business plans, treatment menus and protocols, product brand selection and team training. To provide a memorable wellness experience, we consider all senses, with a constant care for the balance between atmosphere, offering and resources.
Our experience of project development, spa management and investors’ priorities
helps us to create compelling and differentiating concepts aligned with a business strategy.
Additional services
GPSA also provides international development support, defining the roll out strategy, assessing project opportunities and preserving the core brand identity. We audit the quality and profitability of existing spas and support their transition from classic offers to up-to-date global wellness services.
USPs
Advising on international spa projects has equipped the company with a wide knowledge of what wellness means in different cultures. Saussay has 25 years’ experience – mainly with the ‘big-five consulting firms’ – and was involved in the change process of organisations such as hospitals and public services, before transferring this expertise to wellness.
GSPA’s Christine Masson has 28 years experience in the industry, while the company’s international network enables us to advise on strategy, economics, wellness and development, to reach sustainable solutions.
Where in the world?
With 25 projects completed and four in process, GPSA works in Europe, Africa, Asia and Middle East.
What the clients say
“Since his decisive support in creating the evianSPA concept, strategy and business model, Patrick continuously demonstrates his expertise and dedication to our success.
From the identification and negotiation of iconic projects, to each step of the design, implementation
and go-live process, he secures our brand identity, positioning and quality of execution.
He’s also overseeing evianSPA activity with the support of licensees.”
– Laurent Sacchi, Executive VP, General Secretary, Danone - Chairman, Evian
