TAC - The Assistant Company: Software solutions for the spa, wellness and leisure industries | spabusiness.com company profile
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Bronze COMPANY PROFILE

TAC - The Assistant Company

Reservation Assistant – Spa & Activity Software / TAC
Background
Founded in 2001, TAC has been in the international market for more than 20 years. At three locations in Hartberg, Vienna and Chicago, more than 100 employees are responsible for the continuous development of the software products. The TAC software serves several key markets within the leisure industry:

• Reservation Assistant – Spa & Activity Software specialises in the unique software needs of those in the spa industry

• Club Assistant – Membership Software is focused on the special features of the fitness market

• Entry Assistant – Access Control Software specialises in the needs of the thermal bath industry

Main services
“Reservation Assistant – Spa & Activity Software” by TAC optimises and simplifies all processes of modern spa management, including reservations, membership management, employee scheduling, stock control, CRM and billing.

More than 200 interfaces to external systems such as PMS and access control as well as reports and statistics for measuring performance guarantee a smooth integration. An easy-to-navigate dashboard provides a quick overview of your spa’s economic performance.

Additional services
TAC’s add-ons are innovative tools for maximising sales revenue and strengthening customer satisfaction.

The TAC Webshop integrates sales, appointment bookings, lounger reservation, online questionnaires, a partner area and much more. The intuitive and user-friendly design offers highest flexibility. With Digital Signage, spas will generate more turnover from customers who are already on-site.

Furthermore, guests can book appointments from spa treatments to lounger reservations at the Self- Service Kiosk and pay for these by RFID bracelet.

And with TAC|Sense – the cloud-based version of the software – employees have reservation plans with them any time, any place on all mobile devices.

TAC has created self-service machines named TAC|Wrist which integrate with TAC’s technology and dispenses RFID wristbands. This ensures fast entry and employees can concentrate on pampering guests, even in times of staff shortages.



USPs
TAC’s credo “designed to simplify” is reflected in all its products. TAC offers one platform for all activities. The software is suitable for every area of a modern spa and customers build their individual solution including those functions that best suit their business needs. A skilled support team is at our customers’ disposal 24 hours a day, seven days a week, via phone or e-mail.

How many spas do you supply?
TAC has more than 1,200 customers in 70 countries.

Where in the world?
70 countries, including the USA, Germany, Austria, Switzerland, Mexico, Hong Kong, UK, Italy, Australia and the Dominican Republic.
Who's who
Thomas Roessler, managing director
Guenther Poellabauer, managing director
Gernot Tobisch, managing director
Bernhard Rappold, managing director
Top clients
La Mamounia
Rocco Forte Hotels
Hyatt
Kempinski Hotels & Resorts
Grand Resort Bad Ragaz
Robinson
Radisson
Palace Gstaad
The Dolder Grand
Richmond Nua Wellness-Spa Sapanca
What the clients say
“Reservation Assistant helps us manage our resources efficiently and react flexibly to the needs of our guests.”
– Hakan Balcan, general manager, Richmond Nua Wellness-Spa Sapanca
TAC - The Assistant Company
Tel: +43 3332 6005 990
Address: Schildbach 111, 8230 Hartberg, Styria, Austria
Thomas Roessler, MD
 
FEATURED SUPPLIERS

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Anticipation builds for 2024 Medical Wellness Congress
The much-anticipated 2024 Medical Wellness Congress (MWC) will be themed around Vitality – The Key to Longevity and take place from 8-9 April at St. Martin’s Spa & Lodge in Austria, near Vienna. [more...]
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02-04 Mar 2024

World Spa & Wellness Conference

Excel exhibition and conference centre , London, United Kingdom
03-05 Mar 2024

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Javits Convention Center, New York, United States
+ More diary  
 
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©Cybertrek 2024
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
Bronze COMPANY PROFILE

TAC - The Assistant Company

Reservation Assistant – Spa & Activity Software / TAC
Background
Founded in 2001, TAC has been in the international market for more than 20 years. At three locations in Hartberg, Vienna and Chicago, more than 100 employees are responsible for the continuous development of the software products. The TAC software serves several key markets within the leisure industry:

• Reservation Assistant – Spa & Activity Software specialises in the unique software needs of those in the spa industry

• Club Assistant – Membership Software is focused on the special features of the fitness market

• Entry Assistant – Access Control Software specialises in the needs of the thermal bath industry

Main services
“Reservation Assistant – Spa & Activity Software” by TAC optimises and simplifies all processes of modern spa management, including reservations, membership management, employee scheduling, stock control, CRM and billing.

More than 200 interfaces to external systems such as PMS and access control as well as reports and statistics for measuring performance guarantee a smooth integration. An easy-to-navigate dashboard provides a quick overview of your spa’s economic performance.

Additional services
TAC’s add-ons are innovative tools for maximising sales revenue and strengthening customer satisfaction.

The TAC Webshop integrates sales, appointment bookings, lounger reservation, online questionnaires, a partner area and much more. The intuitive and user-friendly design offers highest flexibility. With Digital Signage, spas will generate more turnover from customers who are already on-site.

Furthermore, guests can book appointments from spa treatments to lounger reservations at the Self- Service Kiosk and pay for these by RFID bracelet.

And with TAC|Sense – the cloud-based version of the software – employees have reservation plans with them any time, any place on all mobile devices.

TAC has created self-service machines named TAC|Wrist which integrate with TAC’s technology and dispenses RFID wristbands. This ensures fast entry and employees can concentrate on pampering guests, even in times of staff shortages.



USPs
TAC’s credo “designed to simplify” is reflected in all its products. TAC offers one platform for all activities. The software is suitable for every area of a modern spa and customers build their individual solution including those functions that best suit their business needs. A skilled support team is at our customers’ disposal 24 hours a day, seven days a week, via phone or e-mail.

How many spas do you supply?
TAC has more than 1,200 customers in 70 countries.

Where in the world?
70 countries, including the USA, Germany, Austria, Switzerland, Mexico, Hong Kong, UK, Italy, Australia and the Dominican Republic.
Who's who
Thomas Roessler, managing director
Guenther Poellabauer, managing director
Gernot Tobisch, managing director
Bernhard Rappold, managing director
Top clients
La Mamounia
Rocco Forte Hotels
Hyatt
Kempinski Hotels & Resorts
Grand Resort Bad Ragaz
Robinson
Radisson
Palace Gstaad
The Dolder Grand
Richmond Nua Wellness-Spa Sapanca
What the clients say
“Reservation Assistant helps us manage our resources efficiently and react flexibly to the needs of our guests.”
– Hakan Balcan, general manager, Richmond Nua Wellness-Spa Sapanca
TAC - The Assistant Company
Tel: +43 3332 6005 990
Address: Schildbach 111, 8230 Hartberg, Styria, Austria
Thomas Roessler, MD
FEATURED SUPPLIERS

The art of high-end wellbeing: Iyashi Dôme, where elegance and technology collide
Iyashi Dôme, a name synonymous with excellence in the world of wellbeing, is celebrating two decades of refinement and innovation. [more...]

Anticipation builds for 2024 Medical Wellness Congress
The much-anticipated 2024 Medical Wellness Congress (MWC) will be themed around Vitality – The Key to Longevity and take place from 8-9 April at St. Martin’s Spa & Lodge in Austria, near Vienna. [more...]
+ More featured suppliers  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

02-04 Mar 2024

World Spa & Wellness Conference

Excel exhibition and conference centre , London, United Kingdom
03-05 Mar 2024

IBS New York

Javits Convention Center, New York, United States
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS