TAC | The Assistant Company: Software solutions for the spa, wellness and leisure industries | spabusiness.com company profile
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Bronze COMPANY PROFILE

TAC | The Assistant Company

Reservation Assistant – Spa & Activity Software / TAC
Background
Founded in 2001, TAC has been in the international market for more than 20 years. At two locations in Hartberg and Vienna, more than 80 employees are responsible for the continuous development of the software products. The TAC software serves several key markets within the leisure industry:

• Reservation Assistant – Spa & Activity Software specialises in the unique software needs of those in the spa industry

• Club Assistant – Membership Software is focused on the special features of the fitness market

• Entry Assistant – Access Control Software specialises in the needs of the thermal bath industry

Main services
Reservation Assistant – Spa & Activity Software simplifies all processes of modern spa management, including reservations, membership management, employee scheduling, stock control, CRM and billing.

More than 200 interfaces to external systems such as PMS and access control as well as reports and statistics for measuring performance guarantee a smooth integration. An easy-to-navigate dashboard provides a quick overview of your spa’s economic performance.

Additional services
TAC’s add-ons are innovative tools for maximising sales revenue and strengthening customer satisfaction.

The TAC Webshop integrates sales, appointment bookings, lounger reservations, online questionnaires, a partner area and more with an intuitive, user-friendly design. Guests can also book appointments at the Self-Service Kiosk and pay by RFID bracelet.

And with TAC|Sense – the cloud-based version of the software – employees have reservation plans with them any time, any place on all mobile devices. TAC has also created self-service machines named TAC|Wrist, which integrate with TAC’s technology and dispense RFID wristbands.

With the fully integrated payment interface TAC|Pay, single and recurring payments, as well as refunds, are processed easily, quickly and securely throughout the TAC software. Your personal TAC|Pay portal access offers a detailed presentation of transactions as well as clear reports and analysis.

USPs
TAC’s credo “designed to simplify” is reflected in all its products. TAC offers one platform for all activities. The software is suitable for every area of a modern spa, and customers build their individual solutions to best suit their business needs. A skilled support team is available 24 hours a day, seven days a week, via phone or e-mail.

Where in the world?
TAC has more than 1,300 customers in 70 countries, including the USA, Germany, Austria, Switzerland, Mexico, Hong Kong, UK, Italy, Australia and the Dominican Republic.

Who's who
Thomas Roessler, managing director
Gernot Tobisch, managing director
Guenther Poellabauer, VP marketing & sales
Bernhard Rappold, VP of engineering
Top clients
• La Mamounia
• Rocco Forte Hotels
• Hyatt
• Kempinski Hotels & Resorts
• Grand Resort Bad Ragaz
• Robinson
• Radisson
• Palace Gstaad
• The Dolder Grand, and
• Richmond Nua Wellness-Spa Sapanca
What the clients say
“Reservation Assistant helps us manage our resources efficiently and react flexibly to the needs of our guests.”
– Hakan Balcan, general manager, Richmond Nua Wellness-Spa Sapanca
TAC | The Assistant Company
Tel: +43 50 60 80
Address: Schildbach 111, 8230 Hartberg, Styria, Austria
Thomas Roessler, MD
 
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©Cybertrek 2024
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
Bronze COMPANY PROFILE

TAC | The Assistant Company

Reservation Assistant – Spa & Activity Software / TAC
Background
Founded in 2001, TAC has been in the international market for more than 20 years. At two locations in Hartberg and Vienna, more than 80 employees are responsible for the continuous development of the software products. The TAC software serves several key markets within the leisure industry:

• Reservation Assistant – Spa & Activity Software specialises in the unique software needs of those in the spa industry

• Club Assistant – Membership Software is focused on the special features of the fitness market

• Entry Assistant – Access Control Software specialises in the needs of the thermal bath industry

Main services
Reservation Assistant – Spa & Activity Software simplifies all processes of modern spa management, including reservations, membership management, employee scheduling, stock control, CRM and billing.

More than 200 interfaces to external systems such as PMS and access control as well as reports and statistics for measuring performance guarantee a smooth integration. An easy-to-navigate dashboard provides a quick overview of your spa’s economic performance.

Additional services
TAC’s add-ons are innovative tools for maximising sales revenue and strengthening customer satisfaction.

The TAC Webshop integrates sales, appointment bookings, lounger reservations, online questionnaires, a partner area and more with an intuitive, user-friendly design. Guests can also book appointments at the Self-Service Kiosk and pay by RFID bracelet.

And with TAC|Sense – the cloud-based version of the software – employees have reservation plans with them any time, any place on all mobile devices. TAC has also created self-service machines named TAC|Wrist, which integrate with TAC’s technology and dispense RFID wristbands.

With the fully integrated payment interface TAC|Pay, single and recurring payments, as well as refunds, are processed easily, quickly and securely throughout the TAC software. Your personal TAC|Pay portal access offers a detailed presentation of transactions as well as clear reports and analysis.

USPs
TAC’s credo “designed to simplify” is reflected in all its products. TAC offers one platform for all activities. The software is suitable for every area of a modern spa, and customers build their individual solutions to best suit their business needs. A skilled support team is available 24 hours a day, seven days a week, via phone or e-mail.

Where in the world?
TAC has more than 1,300 customers in 70 countries, including the USA, Germany, Austria, Switzerland, Mexico, Hong Kong, UK, Italy, Australia and the Dominican Republic.

Who's who
Thomas Roessler, managing director
Gernot Tobisch, managing director
Guenther Poellabauer, VP marketing & sales
Bernhard Rappold, VP of engineering
Top clients
• La Mamounia
• Rocco Forte Hotels
• Hyatt
• Kempinski Hotels & Resorts
• Grand Resort Bad Ragaz
• Robinson
• Radisson
• Palace Gstaad
• The Dolder Grand, and
• Richmond Nua Wellness-Spa Sapanca
What the clients say
“Reservation Assistant helps us manage our resources efficiently and react flexibly to the needs of our guests.”
– Hakan Balcan, general manager, Richmond Nua Wellness-Spa Sapanca
TAC | The Assistant Company
Tel: +43 50 60 80
Address: Schildbach 111, 8230 Hartberg, Styria, Austria
Thomas Roessler, MD
FEATURED SUPPLIERS

GAIA Skincare launches new refillable amenity range
Female-founded spa and skincare brand Gaia Skincare was born with an ethical ethos to not only look after its customers’ wellbeing, but to also protect the planet. [more...]

Book4Time unveils enhanced day and resort pass functionality
Book4Time has announced the launch of Day & Resort Passes on its award-winning platform to help hotels and resorts drive staycation business. [more...]
+ More featured suppliers  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

22-22 Jun 2024

World Bathing Day

Worldwide,
22-24 Jun 2024

IECSC Las Vegas

Las Vegas Convention Center, Las Vegas, United States
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS