Background
Founded in 2001, TAC has been in the international market for more than 20 years. At three locations in Hartberg, Vienna and Chicago, more than 100 employees are responsible for the continuous development of the software products. The TAC software serves several key markets within the leisure industry:

• Reservation Assistant – Spa & Activity Software specialises in the unique software needs of those in the spa industry

• Club Assistant – Membership Software is focused on the special features of the fitness market

• Entry Assistant – Access Control Software specialises in the needs of the thermal bath industry

Main services
“Reservation Assistant – Spa & Activity Software” by TAC optimises and simplifies all processes of modern spa management, including reservations, membership management, employee scheduling, stock control, CRM and billing.

More than 200 interfaces to external systems such as PMS and access control as well as reports and statistics for measuring performance guarantee a smooth integration. An easy-to-navigate dashboard provides a quick overview of your spa’s economic performance.

Additional services
TAC’s add-ons are innovative tools for maximising sales revenue and strengthening customer satisfaction.

The TAC Webshop integrates sales, appointment bookings, lounger reservation, online questionnaires, a partner area and much more. The intuitive and user-friendly design offers highest flexibility. With Digital Signage, spas will generate more turnover from customers who are already on-site.

Furthermore, guests can book appointments from spa treatments to lounger reservations at the Self- Service Kiosk and pay for these by RFID bracelet.

And with TAC|Sense – the cloud-based version of the software – employees have reservation plans with them any time, any place on all mobile devices.

TAC has created self-service machines named TAC|Wrist which integrate with TAC’s technology and dispenses RFID wristbands. This ensures fast entry and employees can concentrate on pampering guests, even in times of staff shortages.



USPs
TAC’s credo “designed to simplify” is reflected in all its products. TAC offers one platform for all activities. The software is suitable for every area of a modern spa and customers build their individual solution including those functions that best suit their business needs. A skilled support team is at our customers’ disposal 24 hours a day, seven days a week, via phone or e-mail.

How many spas do you supply?
TAC has more than 1,200 customers in 70 countries.

Where in the world?
70 countries, including the USA, Germany, Austria, Switzerland, Mexico, Hong Kong, UK, Italy, Australia and the Dominican Republic.