Company profile: TAC | The Assistant Company | spabusiness.com
Bronze COMPANY PROFILE

TAC | The Assistant Company

Background
Founded in 2001, TAC is an owner-managed company with more than 110 employees and four locations: in Vienna and Hartberg, Austria; Hanover, Germany and Chicago, US.
The TAC software serves several key markets within the leisure industry:
Reservation Assistant – Spa & Activity Software specialises in the unique software needs of those in the spa industry
Club Assistant – Membership Software is focused on the special features of the fitness market
Entry Assistant – Access Control Software specialises in the needs of the thermal bath industry.

Main services
Reservation Assistant - by TAC optimises and simplifies all processes of modern spa management, including reservations, membership management, employee scheduling, table reservations, stock control, CRM and billing.
‘Reservation Assistant’ offers more than 200 interfaces to external systems such as PMS and access control, as well as reports and statistics for measuring performance. An easy-to-navigate dashboard provides a quick overview of your spa’s economic performance.

Additional services
TAC’s add-ons are innovative tools for maximising sales revenue and strengthening customer satisfaction.
The TAC Webshop integrates sales, appointment bookings, lounger reservation, a partner area and much more. The intuitive design and user-friendly screens offer the highest flexibility. With Digital Signage, spas will generate more turnover from guests who are already on-site.
Furthermore, guests can book appointments from spa treatments to lounger reservations at the Self-Service Kiosk and pay for these by chip.
And with ‘sense.’ – TAC’s cloud-based software – employees have reservation plans with them any time, any place on all mobile devices.

USPs
TAC’s credo “designed to simplify” is reflected in all its products. TAC offers one platform for all activities.
The software is suitable for all areas of a modern spa, and customers build their individual solution including those functions that best suit their business needs.
A skilled support team is at our custom- ers’ disposal 24 hours a day, seven days a week, via phone, e-mail or Skype.

How many spas do you supply?
TAC has 1,200 customers in 65 countries.

Where in the world?
65 countries, including the USA, Germany, Austria, Switzerland, Mexico, Hong Kong, Morocco, Qatar and the Dominican Republic.

Who's who
Thomas Roessler, managing director
Guenther Poellabauer, managing director
Gernot Tobisch, director operations
Bernhard Rappold, director software development
Top clients
La Mamounia
Rocco Forte Hotels
Hyatt
Kempinski Hotels & Resorts
Grand Resort Bad Ragaz
Robinson
Radisson
Palace Gstaad
The Dolder Grand
Aspria
Richmond Nua Wellness-Spa Sapanca
What the clients say
“Reservation Assistant helps us manage our resources efficiently and react flexibly to the needs of our guests.”
– Hakan Balcan, general manager, Richmond Nua Wellness-Spa Sapanca
TAC | The Assistant Company
Tel: +43 3332 6005 990
Address: Schildbach 111, 8230 Hartberg, Styria, Austria
Thomas Roessler, MD
 
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Bronze COMPANY PROFILE

TAC | The Assistant Company

Background
Founded in 2001, TAC is an owner-managed company with more than 110 employees and four locations: in Vienna and Hartberg, Austria; Hanover, Germany and Chicago, US.
The TAC software serves several key markets within the leisure industry:
Reservation Assistant – Spa & Activity Software specialises in the unique software needs of those in the spa industry
Club Assistant – Membership Software is focused on the special features of the fitness market
Entry Assistant – Access Control Software specialises in the needs of the thermal bath industry.

Main services
Reservation Assistant - by TAC optimises and simplifies all processes of modern spa management, including reservations, membership management, employee scheduling, table reservations, stock control, CRM and billing.
‘Reservation Assistant’ offers more than 200 interfaces to external systems such as PMS and access control, as well as reports and statistics for measuring performance. An easy-to-navigate dashboard provides a quick overview of your spa’s economic performance.

Additional services
TAC’s add-ons are innovative tools for maximising sales revenue and strengthening customer satisfaction.
The TAC Webshop integrates sales, appointment bookings, lounger reservation, a partner area and much more. The intuitive design and user-friendly screens offer the highest flexibility. With Digital Signage, spas will generate more turnover from guests who are already on-site.
Furthermore, guests can book appointments from spa treatments to lounger reservations at the Self-Service Kiosk and pay for these by chip.
And with ‘sense.’ – TAC’s cloud-based software – employees have reservation plans with them any time, any place on all mobile devices.

USPs
TAC’s credo “designed to simplify” is reflected in all its products. TAC offers one platform for all activities.
The software is suitable for all areas of a modern spa, and customers build their individual solution including those functions that best suit their business needs.
A skilled support team is at our custom- ers’ disposal 24 hours a day, seven days a week, via phone, e-mail or Skype.

How many spas do you supply?
TAC has 1,200 customers in 65 countries.

Where in the world?
65 countries, including the USA, Germany, Austria, Switzerland, Mexico, Hong Kong, Morocco, Qatar and the Dominican Republic.

Who's who
Thomas Roessler, managing director
Guenther Poellabauer, managing director
Gernot Tobisch, director operations
Bernhard Rappold, director software development
Top clients
La Mamounia
Rocco Forte Hotels
Hyatt
Kempinski Hotels & Resorts
Grand Resort Bad Ragaz
Robinson
Radisson
Palace Gstaad
The Dolder Grand
Aspria
Richmond Nua Wellness-Spa Sapanca
What the clients say
“Reservation Assistant helps us manage our resources efficiently and react flexibly to the needs of our guests.”
– Hakan Balcan, general manager, Richmond Nua Wellness-Spa Sapanca
TAC | The Assistant Company
Tel: +43 3332 6005 990
Address: Schildbach 111, 8230 Hartberg, Styria, Austria
Thomas Roessler, MD
FEATURED SUPPLIERS

Horwood House Hotel receives new Matrix Fitness gym and spa after £6m refurb
Over the last two years, Horwood House Hotel has undergone a £6m refurbishment which has seen it upgraded with a brand new spa and leisure facilities, including an 800sq ft gym installed with top of the range Matrix Fitness cardio and strength equipment. [more...]

Book4Time saves time and simplifies complex operations for Awana Spa at Resorts World Las Vegas
Las Vegas’ vast new integrated mega-resort called Resorts World Las Vegas recently launched its 26,000sq ft wellness facility called Awana Spa & Wellness. [more...]
+ More featured suppliers  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

Book4time at ISPA 2022 in Las Vegas
Book4time had a blast catching up with spa and wellness industry leaders at ISPA 2022 in Las Vegas. It was a joy catching up with current clients and being able to meet face to face with buyers looking for a new spa software solution. Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

12-13 Sep 2022

2022 Salt Therapy Association Conference

Wyndham Lake Buena Vista Disney Springs® Resort, Lake Buena Vista, United States
12-14 Sep 2022

Spa Life Ireland

Galgorm Spa & Golf Resort , Ballymena, Ireland
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2022

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS