Background
Founded in 2001, TAC has been in the international market for more than 20 years. At two locations in Hartberg and Vienna, more than 80 employees are responsible for the continuous development of the software products. The TAC software serves several key markets within the leisure industry:

• Reservation Assistant – Spa & Activity Software specialises in the unique software needs of those in the spa industry

• Club Assistant – Membership Software is focused on the special features of the fitness market

• Entry Assistant – Access Control Software specialises in the needs of the thermal bath industry

Main services
The Spa & Activity software simplifies all processes of modern spa management, including spa, course and package reservations, membership management, employee scheduling, stock control, gift certificate management and billing.

More than 200 interfaces to external systems such as PMS and access control, as well as reports and statistics for performance tracking, ensure smooth integration. An easy-to-navigate dashboard provides a quick overview of your spa’s financial performance.

Additional services
TAC’s add-ons are innovative tools designed to maximise sales revenue and enhance customer satisfaction.

The TAC Webshop combines sales, appointment bookings, lounger reservations, online questionnaires, a partner area and more in a user-friendly interface. Guests can also book services at a self-service kiosk and pay via RFID wristband.

With TAC|Sense, the cloud-based solution, employees can access reservation plans anytime and from any device.

TAC|Wrist self-service machines seamlessly integrate with the system and dispense RFID wristbands. The AI Spa Assistant handles guest inquiries and manages bookings, changes and cancellations 24/7 via phone or chat, with real-time access to TAC data.

TAC|Pay, the fully integrated payment interface, enables fast and secure processing of one-time and recurring payments as well as refunds across the entire system. The dedicated TAC|Pay portal provides clear transaction overviews, reports and analysis.

USPs
TAC’s credo “designed to simplify” is reflected in all its products. TAC offers one platform for all activities. The software is suitable for every area of a modern spa, and customers build their individual solutions to best suit their business needs. A skilled support team is available 24 hours a day, seven days a week, via phone or e-mail.

Where in the world?
TAC has more than 1,300 customers in 70 countries, from the Americas to Europe, Asia, and Australia.