Spa Business - SpaSoft Springer-Miller Systems
17 Sep 2019 Spa Business: uniting the world of wellness
 
 
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Company profile
SpaSoft Springer-Miller Systems
Address:
8133 Warden Ave
Suite 501
Markham
ON L6G 1B3
Canada
Website: www.spasoft.com
Twitter: @spasoft
Linkedin: Linkedin
Facebook: Facebook
Blog: springermiller.com/category/spa-articles
 

Penka Sevova, general manager of SpaSoft

The SpaSoft Spa and Activity Management System allows you to comprehensively manage your spa

Background
SpaSoft has been a spa technology leader for more than 15 years. The company is part of Springer-Miller Systems, which has been providing guest-centric hospitality technology solutions to luxury spas, hotels and resorts for more than 25 years.

Main products
The SpaSoft Spa and Activity Management System allows spa operators to comprehensively manage spas and provide staff with a user-friendly system backed by the industry’s best technology and operational knowledge. SpaSoft streamlines resource management, an online booking engine, activity scheduling, group bookings, financial reporting and much more. Use the SpaSoft Mobile and Guest Wellness applications for mobile spa management, in addition to our Business Intelligence module to take your Spa to the next level. The software is built on a highly secure PA-DSS-validation platform.

USPs
SpaSoft interfaces with various systems, including hotel property management systems, credit card and gift card processors, back-office systems, membership billing, and other hospitality technologies. This creates a seamless flow of guest-centric information. Flexible and customisable, SpaSoft spa management software can streamline: mobile solutions for guests and staff; resource management; activity scheduling; online booking engine; waitlist management and turnaway tracking; group booking; yield management, revenue management and forecasting; reporting across your spa enterprise and secure point-of-sale transactions.

Top clients
SpaSoft is the leading provider of spa technology to luxury spas around the world. Installed in over 65% of ForbesTM five star spas.

Where in the world?
SpaSoft is installed in more than 800 spas across 64 countries worldwide.

Future plans
SpaSoft proudly announces SpaSoft 2020, which will be introduced to the spa industry in the near future. The refreshed system will have full functionality with support for cloud-based or premise-based operations, and will be database agnostic to accommodate the best option for your organisation.

Who’s who?
Penka Sevova, general manager; Michelle Young, VP sales & marketing. Sales team: Theresa Hamberger, Nicole Stanaway, Sherry Cuti & Robyn Fieghen.

What the clients say
“Reporting has been so helpful with running an efficient and profitable spa. Most times when I think of a report I’d like to have, it’s already available in SpaSoft. Copy and pasting of appointments, scheduling, adding new services – it’s all easy!”
Brittany Hunt, spa director, Pala Casino Spa & Resort

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