PRODUCT NEWS
How EverySkin increased revenue by going digital with Zenoti
04 Aug 2022 . BY Tim Nash
Going digital has allowed the EverySkin team to focus on the guest experience rather than admin / EverySkin
Going digital has allowed the EverySkin team to focus on the guest experience rather than admin / EverySkin
Premium aesthetics spa brand EverySkin wanted to offer guests a modern, digital experience across their six locations – but they were struggling to find the right tools.

Looking back at their search, Bridget Healy, co-founder & COO, recalls common problems. “I’ve been in the industry a number of years,” she says. “I’ve had experience with many different booking systems and there are some fairly consistent pain points that tend to come through.”

Healy mentioned the issues of poor usability and the difficulties of staying up to date with the software.

EverySkin ultimately chose Zenoti and their all-in-one spa software, which includes comprehensive booking and CRM (Customer Relationship Management) features. With all systems on one platform, the EverySkin front desk can now work more efficiently. Meanwhile, providers enjoy quick treatment insights thanks to digital forms sent to guests ahead of appointments.

“We have a really convenient service,” says EverySkin co-founder Alice Sagnier. ”This is a must-have. Guests can book online, pay online, change their appointments, and have all the information they need immediately – 24 hours a day. That’s very much powered by Zenoti.”

Since switching to Zenoti, EverySkin has benefitted from:

• 50 per cent of forms filled in prior to treatment

• 41 per cent increase in average ticket price for online bookings

• 100 per cent paperless operations

One of the most important values, as Sagnier points out, is the improved guest connection. “This digital enablement of the business allows our team to focus on delivering a fantastic, personalised experience to our guests, rather than admin tasks.”

Speak to Zenoti today to see how we can help your spa business thrive.
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PRODUCT NEWS
How EverySkin increased revenue by going digital with Zenoti
04 Aug 2022 . BY Tim Nash
Going digital has allowed the EverySkin team to focus on the guest experience rather than admin / EverySkin
Premium aesthetics spa brand EverySkin wanted to offer guests a modern, digital experience across their six locations – but they were struggling to find the right tools.

Looking back at their search, Bridget Healy, co-founder & COO, recalls common problems. “I’ve been in the industry a number of years,” she says. “I’ve had experience with many different booking systems and there are some fairly consistent pain points that tend to come through.”

Healy mentioned the issues of poor usability and the difficulties of staying up to date with the software.

EverySkin ultimately chose Zenoti and their all-in-one spa software, which includes comprehensive booking and CRM (Customer Relationship Management) features. With all systems on one platform, the EverySkin front desk can now work more efficiently. Meanwhile, providers enjoy quick treatment insights thanks to digital forms sent to guests ahead of appointments.

“We have a really convenient service,” says EverySkin co-founder Alice Sagnier. ”This is a must-have. Guests can book online, pay online, change their appointments, and have all the information they need immediately – 24 hours a day. That’s very much powered by Zenoti.”

Since switching to Zenoti, EverySkin has benefitted from:

• 50 per cent of forms filled in prior to treatment

• 41 per cent increase in average ticket price for online bookings

• 100 per cent paperless operations

One of the most important values, as Sagnier points out, is the improved guest connection. “This digital enablement of the business allows our team to focus on delivering a fantastic, personalised experience to our guests, rather than admin tasks.”

Speak to Zenoti today to see how we can help your spa business thrive.
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Biologique Recherche: 45 years of passion
Biologique Recherche was founded by a family of passionate skincare experts. Today, it's managed by Rupert Schmid and Pierre-Louis Delapalme, while Philippe Allouche, son of founders Yvan and Josette Allouche, leads the Research & Development team.
Sublime Skin by Comfort Zone: the natural anti-ageing solution
As we age, our necklines become more visible due to the progressive loss of tone. In order to correct and prevent further structural damage, it’s important to find targeted solutions just like we do for our faces
How to maximise your spa’s potential with a halotherapy room
Optimising how you use your spa space is the best way to maximise revenue. But, how can you transform an underutilised space into a money maker that delivers the benefits your guests are seeking?
Why all-in-one systems are the future of spa technology
Modern spas use business management software for POS, marketing, bookings, financials and more. With all the choices available, it can be challenging to know which systems will work well for your business – and with one another.
Comfort Zone stands for regeneration
Beauty grows from the ground up. Starting deep within the soil, beauty stems from this planet and is ours to preserve, protect and nourish.
i-Tech Industries’ i-Boost treatment concept aligns body and mind
The powerful connection between healthy skin and body movement serves as the driving force behind i-Tech Industries' innovative full-body treatment concept, i-Boost.
Maximise spa breaks with Core by Premier Software
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The Shirodhara Massage Bed is Esthetica’s multipurpose massage table solution, designed for both oil and dry massages.
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