PRODUCT NEWS
Memberships: The #1 way to build brand loyalty
13 Apr 2022 . BY Tyler Landry
 /
We're pleased to build stronger customer relationships with the effortless, integrated communications and marketing solutions in Zenoti
– Cindy Meiskin, Chief Experience Officer at Hand & Stone Massage and Facial Spa
Did you know it costs six-seven times more to get a new guest than to keep an existing one?

Membership programmes are the perfect way to keep guests coming back time after time. They bring in predictable revenue and offer more revenue opportunities by turning one-off clients into loyal guests... and they are growing in popularity.

On average, consumers spend US$273 per month on subscription services

Industry experts predict this increase is part of the generational shift away from the traditional transactional economy to a more relationship-driven one.

The beauty and wellness industry has always been high-touch and relationship-driven, so is perfectly positioned to capitalise upon this shift and create lasting relationships with guests. The best part is, with Zenoti spa software, once you’ve set it up you can forget all about it!

With Zenoti, Hand & Stone Massage and Facial Spa has created an elevated, unified membership experience across all their spas. Memberships are an important part of the brand and now, with Zenoti’s flexible membership structures, Hand & Stone gives guests the freedom to choose what's right for them.

Memberships help you:

- Build brand loyalty.
- Elevate guest experience.
- Increase revenue.
- Much more!

Download the whitepaper to learn more.
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PRODUCT NEWS
Memberships: The #1 way to build brand loyalty
13 Apr 2022 . BY Tyler Landry
We're pleased to build stronger customer relationships with the effortless, integrated communications and marketing solutions in Zenoti
– Cindy Meiskin, Chief Experience Officer at Hand & Stone Massage and Facial Spa
Did you know it costs six-seven times more to get a new guest than to keep an existing one?

Membership programmes are the perfect way to keep guests coming back time after time. They bring in predictable revenue and offer more revenue opportunities by turning one-off clients into loyal guests... and they are growing in popularity.

On average, consumers spend US$273 per month on subscription services

Industry experts predict this increase is part of the generational shift away from the traditional transactional economy to a more relationship-driven one.

The beauty and wellness industry has always been high-touch and relationship-driven, so is perfectly positioned to capitalise upon this shift and create lasting relationships with guests. The best part is, with Zenoti spa software, once you’ve set it up you can forget all about it!

With Zenoti, Hand & Stone Massage and Facial Spa has created an elevated, unified membership experience across all their spas. Memberships are an important part of the brand and now, with Zenoti’s flexible membership structures, Hand & Stone gives guests the freedom to choose what's right for them.

Memberships help you:

- Build brand loyalty.
- Elevate guest experience.
- Increase revenue.
- Much more!

Download the whitepaper to learn more.
If you would like to get each issue of Spa Business and Spa Business insider magazines sent direct to you for FREE, plus the weekly Spa Business and Spa Business insider ezines, sign up now!
PRODUCT NEWS
Three essential spa revenue strategies for 2023
Running a profitable spa demands keeping on top of ever-changing guest preferences. Simply sticking to conventional revenue streams isn’t enough to get ahead of the competition in 2023.
Excitement builds for ISPA Conference in May 2023 as global industry prepares to be reunited
In the year ahead, the International Spa Association (ISPA) is poised to build on the enthusiasm, energy and determination of its impressive membership base as it returns to Las Vegas’ Mandalay Bay for the 2023 ISPA Conference from 9-11 May.
Protect your investments and maximise your profit with bbspa_Group
bbspa_Group is a leading international spa consultancy based in Italy, renowned for its unique character and organic design approach. Its goal is to optimise spa operations without neglecting attention to detail and personal interpretation of each project
Iyashi Dôme sets industry standard for touchless infrared sauna technology
Iyashi Dôme has been an industry pioneer for 20 years and is responsible for creating the authentic Japanese long infrared sauna.
Art of Cryo introduces Multi CryoHacking System, a next-generation lifestyle device
Art of Cryo has developed the innovative new Multi CryoHacking System (MCS) to ensure clients can achieve measurable and noticeable results in the shortest treatment time possible.
The skin wellness shift
For decades, spas have been divided into various categories. Most operate strictly in their areas of expertise, however, all spas now seem to be shifting towards one common goal - wellness.
Here’s your ticket to record holiday sales
The holiday season is the biggest revenue driver for many spas. When the months get colder and people spend more time inside, going to a spa is the perfect treat.
HydroMassage introduces 2 new innovative products; becomes WellnessSpace Brands
HydroMassage is now WellnessSpace Brands, featuring a suite of three wellness and recovery experiences. Joining the HydroMassage Beds and Lounges are two new, innovative amenities which in combination or individually helps to increase club revenues and provide physical recovery and mental wellness solutions for members.
HydraFacial partners with Accor Hotels at Vogue x Sofitel Festival in Paris
The HydraFacial EMEA Team recently took part in a show stopping event in collaboration with Accor Hotels and Vogue France.
Beltrami Linen: the premium supplier for luxury spa and wellness destinations
Beltrami Linen’s approach to the world of spa is underpinned by a strong emphasis on bespoke design, where close collaboration with customers and their designers is always of the utmost importance.
Prepare for a restorative night’s sleep with Swissline and Abigail James
Swissline has collaborated with renowned UK facialist, Abigail James, on a co-branded collagen bedtime ritual revolving around two of the brand’s latest products and a best- selling essence.
Book4Time teams up with Gantner to offer spas access control solutions
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TechnoAlpin is the world leader for snowmaking systems. Our product portfolio includes all different [more...]
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+ More catalogues  

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Here you see a tour of the Art of Cryo test and research center in Cologne. Find out more...
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19-22 Jan 2023

Les Thermalies, the water & well-being exhibition

Carrousel du Louvre, Paris, France
31 Jan - 02 Feb 2023

Spatex 2022

Coventry Building Society Arena, Coventry, United Kingdom
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2022

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