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bbspa_Group's Gabriella Francia talks balancing tradition and tech in spas
24 May 2024
Gabriella Francia believes the magic of human touch is irreplaceable / bbspa_Group
Gabriella Francia believes the magic of human touch is irreplaceable / bbspa_Group
For Gabriella Francia, co-founder of bbspa_Group and training manager, the powerful touch of a massage is the stand-out element that makes a spa experience truly unique.

In Francia’s opinion, massage goes beyond mere manual manipulation – it's an empathetic and intuitive experience that only a highly skilled industry expert can provide.

However, technology is advancing rapidly and the spa industry is witnessing the dawn of modern new devices that look to complement or replace the power of touch. For example, at the latest CES event in Las Vegas, French startup Capsix Robotics unveiled the Capsix Robotics.iYu, a robotic arm designed to perform professional massages.

Despite ongoing advancements, Francia is convinced that no machine can yet replicate or replace the intricacy of human touch and empathy of a professional masseur. But, she recognises that the technology can be used to complement and elevate spa treatments.

For instance, Aquamotus by Aquaform offers a Vichy-style shower massage with 16 types of rainfall massages, while the Zerobody bed by Starpool lets users floating in zero gravity for total body and mind regeneration.

“The goal is to amplify the value of the investment, ensuring a unique and memorable experience for every spa guest,” she said.
Company profile

bbspa_Group

The technical advice offered by bbspa is delivered via four specialist departments which offer turnkey services, developed to be in synergy with your objectives, budgets and performance expectations.

Read bbspa_Group's full profile here
Suppliers
bbspa_Group
75008 Paris France
Protect your investments, maximise your profit: in an extremely competitive world where customers are more demanding every day, creating successful spas is increasingly complex.

To help you differentiate yourself by protecting your investments from wrong choices, we founded bbspa&partners, a global consulting company dedicated to the wellness and spa world, which puts the focus on increasing your business.
https://www.bbspagroup.com/en/
More details
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©Cybertrek 2026
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
PRODUCT NEWS
bbspa_Group's Gabriella Francia talks balancing tradition and tech in spas
24 May 2024
Gabriella Francia believes the magic of human touch is irreplaceable / bbspa_Group
For Gabriella Francia, co-founder of bbspa_Group and training manager, the powerful touch of a massage is the stand-out element that makes a spa experience truly unique.

In Francia’s opinion, massage goes beyond mere manual manipulation – it's an empathetic and intuitive experience that only a highly skilled industry expert can provide.

However, technology is advancing rapidly and the spa industry is witnessing the dawn of modern new devices that look to complement or replace the power of touch. For example, at the latest CES event in Las Vegas, French startup Capsix Robotics unveiled the Capsix Robotics.iYu, a robotic arm designed to perform professional massages.

Despite ongoing advancements, Francia is convinced that no machine can yet replicate or replace the intricacy of human touch and empathy of a professional masseur. But, she recognises that the technology can be used to complement and elevate spa treatments.

For instance, Aquamotus by Aquaform offers a Vichy-style shower massage with 16 types of rainfall massages, while the Zerobody bed by Starpool lets users floating in zero gravity for total body and mind regeneration.

“The goal is to amplify the value of the investment, ensuring a unique and memorable experience for every spa guest,” she said.
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PRODUCT NEWS
Glow beyond protection: meet Comfort Zone Hydramemory Hybrid Glow SPF 30
Sun protection is no longer just about shielding the skin – it's about enhancing it.
Endospheres' new protocols are designed to meet real client needs
Spa professionals see it every day: clients are arriving with more complex expectations.
Introducing Glass Act by Templespa
Introducing Glass Act, your new go-to eye serum for brighter, smoother, beautifully awakened eyes.
Le Atelier by C.O.D.E. - bespoke means moving beyond the catalogue to delivering contextual design responses
Le Atelier by C.O.D.E. doesn't offer a standard bespoke service, it provides a highly customised approach to designing massage beds and loungers in high-end wellness environments.
Meet Desert Therapy: Aromatherapy Associates' first new blend in seven years
There is a particular quality of stillness found only in the desert.
Why future-ready in-house laundry is the new luxury spa essential
In today’s premium spa environment, every detail shapes the guest experience – right down to the softness of towels and the freshness of linens.
Embrace the chill: TechnoAlpin's Snowsky revolutionises post-fitness recovery with falling snow
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to our limits and the sweat pours, the importance of efficient recovery cannot be overstated.
Longevity in spas: a strategic choice, not a default setting
Longevity has become one of the most debated concepts in contemporary wellness.
+ More products   
 
COMPANY PROFILES
Blu Spas, Inc.

Blu is a full-service firm offering project feasibility, planning and design as well as operational [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

21-23 Jun 2026

Spa Life International (UK)

Midlands (Venue TBA), Liphook, United Kingdom
22-22 Jun 2026

World Bathing Day

Worldwide,
+ More diary  
 


ADVERTISE . CONTACT US

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Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
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