23 Aug 2019 Spa Business: uniting the world of wellness
 
 
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Strip Wax Bar & Boutique
111 Skin
Urban Retreat
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World Leisure Jobs




Spa Sales and Reservationist
Salary: Competitive Salary & Benefits
Location: Spa at The Bulgari Hotel & Residences, London, United Kingdom
Company: The Bulgari Hotel London



Therapist
Salary: Competitive Salary and Benefits
Location: London, UK
Company: Strip Wax Bar & Boutique



Spa Therapist
Salary: Competitive Salary & Benefits
Location: Spa at The Bulgari Hotel & Residences, London, United Kingdom
Company: The Bulgari Hotel London



Hair Specialist
Salary: Competitive
Location: Knightsbridge, London, UK
Company: Urban Retreat


Spa Therapist
Salary: Up to £18,305 per annum
Location: Belfast, Northern Ireland, UK
Company: GLL
Therapists
Salary: Up to £24,000 + commission
Location: Ascot, UK
Company: Coworth Park
Facialist
Salary: Up to £12.24 per hour (including annual leave)
Location: Chelsea, London, UK
Company: GLL
Spa Therapist
Salary: Up to £12.24 per hour (including annual leave)
Location: Chelsea, London, UK
Company: GLL
Treatment Trainer
Salary: Competitive
Location: London, UK
Company: 111 Skin
Massage Therapist
Salary: Competitive
Location: London Borough of Hillingdon, UK
Company: No1 Lounges Ltd
Spa Therapist
Salary: £24,000 - £25,500 pa
Location: London, UK
Company: No1 Lounges Ltd




in this issue

• Iconic Red Door Spa rebrands as Mynd Spa & Salon
• InterContinental opens onsen resort






News headlines
The Spa at Windsor Court to undergo major renovation  
The Spa at Windsor Court to undergo major renovation

By Lauren Heath-Jones

The Spa at Windsor Court Hotel in New Orleans, US, is set to undergo a major renovation that will see the addition of new relaxation spaces and treatment rooms. The renovation, which is scheduled to complete in early Autumn, will be spearheaded by Houston-based design firm Montgomery Roth Architecture & .... more>>
Four Seasons to open resort in Los Cabos with Oasis Spa  
Four Seasons to open resort in Los Cabos with Oasis Spa

By Jane Kitchen

Four Seasons will open a resort in Los Cabos, Mexico this November, featuring a 15,855sq ft Oasis Spa. Designed by Guerin Glass Architects, the Four Seasons Resort Los Cabos at Costa Palmas includes 141 bedrooms, including 23 suites, all designed to integrate indoor-outdoor living. Native landscaping and .... more>>

Emma Darby named COO of Resense  
By Jane Kitchen

Leading wellness consultancy Resense has announced the promotion of Emma Darby to the position of chief operating officer (COO). Darby benefits from over 20 years of experience within the .... more>>
ISPA research: More men visiting spas than ever before  
By Lauren Heath-Jones

Research by the International Spa Association (ISPA), has revealed that more men are going to spas than ever before, with stats indicating that 49 per cent of spa customers are now men, a 20 .... more>>
Global Wellness Summit relocates from Hong Kong to Singapore  
By Liz Terry

Susie Ellis, chair of the Global Wellness Institute, has announced the 2019 Global Wellness Summit will move from Hong Kong to Singapore. Dates will remain unchanged at 15-17 October and .... more>>
Healing Holidays opens Singapore office  
By Jane Kitchen

UK-based wellness travel specialist Healing Holidays has opened its first overseas office in Singapore. The new branch offers wellness solutions to health-conscious consumers from across .... more>>
Expanded spa and new treatment menu for Azerai La Residence, Hue  
By Jane Kitchen

Azerai La Residence in Hue, Vietnam – the second hotel from renowned hotelier Adrian Zecha – has unveiled a newly refurbished luxury spa which is more than 50 percent larger than before, and .... more>>
Lanserhof opens its doors at London's iconic Arts Club  
By Tom Walker

German wellness operator Lanserhof has opened its first UK location at the historic Arts Club in London. The six-storey luxury health and wellness club – situated on Dover Market Street in .... more>>
Equinox and SoulCycle face backlash after it's revealed owner will host Trump fundraiser  
By Liz Terry

Equinox and SoulCycle are facing a significant backlash from members after the Washington Post broke the news that the ultimate owner of the business, Stephen Ross, will host a .... more>>
Dr Ursula Levine to head up medical clinic at Grayshott Medical Spa  
By Lauren Heath-Jones

Grayshott Medical Spa, formerly the Grayshott Health Spa, in Surrey, UK, is set to launch a new medical clinic led by Grayshott's medical director, Dr Ursula Levine. Following its recent .... more>>
US spa industry hits US$18bn in revenues  
By Katie Barnes

Spas across the US generated US$18.3bn (€16.3bn, £15bn) in revenues in 2018 and have seen a steady growth across key financial indicators in the last nine years. This is according to .... more>>
The Alchemist Spa targets the teenage market with new treatment menu  
By Lauren Heath-Jones

The Alchemist Spa at Woolacombe Bay Hotel in Devon, UK, has teamed up with product house Natural Spa Factory to launch its new summer treatment menu, which will include treatments for .... more>>
 

Click here to visit the IONTO website>>
 
GWD one of only 15 Instagram accounts followed by Harry & Meghan  
By Jane Kitchen

UK’s Prince Harry and Meghan, the Duchess of Sussex, have announced the 15 Instagram accounts that they’re following, after they unfollowed everyone and requested people to recommend worthy .... more>>
Red Door Spa rebrands to Mynd  
By Jane Kitchen

After more than 100 years in the spa industry, US-based Red Door Salon & Spa has undergone a comprehensive rebrand and will now be known as Mynd Spa & Salon. Mynd Spa & Salon will have a .... more>>
Aman to develop three resorts in Saudi Arabia  
By Jane Kitchen

In partnership with the Royal Commission for Al Ula (RCU), luxury hotel operator Aman will develop three resorts in Saudi Arabia, which are set to open in 2023. Located in Northwest Saudi .... more>>

Features
Vana

First-person:
Vana


Susie Ellis explains what made her stay at Indian health and wellness retreat Vana so “astonishing”
Bone loading

Fitness:
Bone loading


Spas can help guests avoid and reverse osteoporosis says Liz Terry


News:

Jim Root to head up wellness at Enchantment Group; Adrian Zecha’s Azerai brand expands; Aman ventures into medi-spa
InterContinental Shanghai Wonderland

New Opening:
InterContinental Shanghai Wonderland


Spa tranquillity at InterContinental Shanghai Wonderland – the world’s first underground hotel, underground hotel
Iyashi Dome

Promotional feature:
Iyashi Dome


Iyashi Dome: the original Japanese far infrared sauna experience
spa-kit.net

Product Innovation:
spa-kit.net


Product and equipment launches
Dale Hipsh

Interview:
Dale Hipsh


The senior VP of hotels at Hard Rock International tells Katie Barnes why its music-centric spa menu is striking the right chord with consumers and the media
Training & education

Software:
Training & education


From bespoke training programmes to 24/7 support teams and company super-users, how are software suppliers helping spas get the most out of their systems?
Gharieni

Promotional feature:
Gharieni


Gharieni has long been known as an industry innovator. Now, Forbes Travel Guide has named the company as its official Spa & Wellness Equipment Manufacturer. Sammy Gharieni tells us more
Earth Day 2019

News report:
Earth Day 2019


We take a look at how spas around the world celebrated Earth Day and Earth Hour
Book4time

Promotional feature:
Book4time


As Book4Time celebrates its 15th anniversary, we talk to founder and CEO Roger Sholanki about his passion for the spa and wellness industry
ISPA

Promotional feature:
ISPA


After almost three decades serving members and contributing to the growth of the industry, we talk to ISPA’s Crystal Ducker about the work of the association and the future of spa
Miraval Austin

New Opening:
Miraval Austin


Miraval unveils second-ever wellness resort
Spa product news

Ishga phases out plastic packaging for eco-friendly alternative

Ishga phases out plastic packaging for eco-friendly alternative

FROM SPA-KIT.NET

Ishga, a luxury skincare brand specialising in organic seaweed products, has announced plans to completely phase out its plastic packaging, replacing it with sustainable alternatives.
 
Vital Tech's Nuage makes infratherapy accessible

Vital Tech's Nuage makes infratherapy accessible

FROM SPA-KIT.NET

Vital Tech, a developer of infratherapy spa equipment, has developed an infrared lounger boasting a host of physical and mental health benefits.
 
Knesko masks tap into gemstone energy

Knesko masks tap into gemstone energy

FROM SPA-KIT.NET

Skincare brand Knesko has launched two hydrogel collagen masks to combat environmental damage to the skin using semi-precious gemstones as active ingredients.
Beauty product news

Elemis' Ultra Smart mask reduces water loss and seals in moisture

Elemis' Ultra Smart mask reduces water loss and seals in moisture

FROM BEAUTY-KIT.NET

Luxury product house Elemis has launched a new face mask that is designed to protect the skin's moisture barrier.
 
Voya appoints Maggie Wright following significant growth in the US

Voya appoints Maggie Wright following significant growth in the US

FROM BEAUTY-KIT.NET

Voya, an Irish thalassotherapy skincare brand, has announced the appointment of Maggie Wright to the role of Western USA business development manager.
 
Galgorm to launch exclusive Aromatherapy Associates Forest Therapy treatment following new partnership

Galgorm to launch exclusive Aromatherapy Associates Forest Therapy treatment following new partnership

FROM BEAUTY-KIT.NET

Aromatherapy Associates is set to launch its first Forest Therapy treatment at the Galgorm Spa & Golf Resort in Ballymena, Northern Ireland, after entering into an exclusive product partnership with the resort spa.
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Click here to visit the Strip Wax Bar website>>

Video gallery

Phytomer
From the sea to the skin. As a pioneer of marine skincare, Phytomer represents a story of three impassioned generations and a dedication to cultivating the purest sea ingredients from the picturesque French seaside town of Saint-Malo, in Brittany.
Visit website>>

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Company profile
Lemi Group

The company was founded under the name of Brusaferri & C by Emilio Brusaferri and Silvio Genelli, cousins and close friends, who share the same passion for a great challenge. Brusaferri has been manufacturing under the Lemi brand since 1989.

The company designs and produces treatment tables, chairs and multi-functional furniture and equipment for the beauty, spa, podiatry and medical sectors.
View full profile>>
 
Featured Suppliers
The importance of software security in spas

Taking the right measures to ensure your spa is protected from potential attackers cannot be understated in today’s world.
  The importance of software security in spas
Simone Sighinolfi joins Comfort Zone

2018 was a great year for Comfort Zone with the company reporting substantial growth in its international presence.
  Simone Sighinolfi joins Comfort Zone

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03 Sep 2019

Spa Business Bootcamp Course

Laico Hotels & Resorts Regency, Nairobi, Kenya



Click here to visit the Cadavais Investimentos Turisticos website>>

Published by The Leisure Media Company Ltd Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ. Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd
Jobs . News . Products . Magazine
Promotional feature
ISPA

After almost three decades serving members and contributing to the growth of the industry, we talk to ISPA’s Crystal Ducker about the work of the association and the future of spa

As a membership association for spa providers, educators, students and suppliers around the world, the International SPA Association (ISPA) has witnessed great changes and exciting growth within the industry in its 29 years of existence.

The association was started by a number of spa professionals in 1990, who had come together for a spa symposium in New York. Frustrated by the fact that industry talk was almost solely focused on hotels, the group realised there was a need for a united, guiding voice for their own industry.

At that time, there was also a distinct lack of industry resources and data, and limited opportunities for spa professionals to meet up and share business ideas with their peers.

The newly-formed ISPA set out to change all that. The association’s first ever event was held just a year later, in Florida and attracted 150 attendees from 10 countries.

Fast forward to September 2019, and the global ISPA Conference & Expo will welcome more than 2,000 attendees and 250 exhibitors from over 30 countries to Las Vegas, US.

“It might sound like a cliché, but ISPA really is like one big, supportive family,” say Crystal Ducker, vice president of research and communications.

“Its whole culture is founded on spa community and collaboration, which is driven by our members volunteering through various task forces. All our members are passionate industry professionals who have a desire to share their knowledge and make the spa industry the best it can be.”

Strong growth
This passion has taken the association far, and so has its commitment to collating and analysing meaningful spa data. Ducker says: “From early on, ISPA identified the immense importance of producing data-driven resources for its members, which they could then use to help inform their business decisions.

“PricewaterhouseCoopers (PwC) were commissioned in 1999 to conduct a full market overview of the spa industry – and that survey, the US Spa Industry Study, has been produced annually ever since.”

In that 20-year period, industry growth – with the exception of the global economic downturn of 2008 – has been strong, consistent and healthy – and this has been reflected in the association’s growth too.

In the first PwC study, there were 4,140 spas in the US generating a total revenue of $4.2bn in 1999. The 2018 survey showed there were now 21,770 spas in the US, generating a total revenue of $17.5bn.

Ducker adds: “ISPA currently has more than 3,000 members in over 50 countries. We have sole proprietor mobile spa operators right up to global hotel and resort brands. Everyone is welcome.”

Spa members pay $689 per year and gain access to high quality online training materials, up-to-date and in-depth industry data, a searchable network of spa facilities and resource partner brands, digital and in-person networking opportunities, and an invite to the annual ISPA Conference & Expo.

Ducker says the voluntary nature of the organisation gives it a level of independence that is one of its greatest strengths.

“Speakers do not pay to present at our events. We invest in education. We’re proud that it’s an event where you know you’ll receive the highest levels of education and information.

And it seems the future for spas is looking even brighter, and younger. Ducker says: “Millennials are a growing force in the spa market. They’re enthusiastic spa-goers and also keen shoppers.

“Our research shows that 75% of millennials will make a retail purchase after a spa treatment, compared to just 42% of baby boomers. Millennials are interested to learn more about the products, what they do and the ingredients they contain. They represent a huge opportunity for spas if they can connect with this market.

Industry challenges
ISPA has never been an organisation to shy away from important topics, and a key focus going forward will be on maintaining and up-levelling the workforce and managing talent, says Ducker.

“In 2018 there were 35,000 unfilled spa positions in the US alone. We really must help spas focus on growing a quality workforce through gold standard training, and incentivising them to ensure that both retention and career progression remain high,” she says.

Next year will see ISPA celebrating a landmark 30th anniversary, and Ducker says there are many yet-to-be announced developments and celebrations planned for its members.

With 187 million spa visits recorded in the US alone last year, and with the spa industry emerging rapidly across all parts of Asia, there’s no doubt that the association will continue to grow and flourish.

“The spa lifestyle has truly arrived and visiting a spa is no longer seen as a luxury, but as a necessary part of a healthy lifestyle. Spa is everywhere – from hotels to the workplace and even schools with the spread of mindfulness practices.

Ducker says: “Looking back over almost 30 years, we’d like to feel that the realisation of spa as an attainable and important way of life can be greatly attributed to the work of the members of the International SPA Association.

“And we’ll continue, of course, to serve those members at a very high level and respond to their needs in this exciting marketplace.”

ISPA is getting ready to welcome over 2,000 delegates to its annual conference later this year in Las Vegas
ISPA members know they will receive the best education, as well as enjoy valuable networking opportunities
LATEST NEWS
The Spa at Windsor Court to undergo major renovation
The Spa at Windsor Court Hotel in New Orleans, US, is set to undergo a major renovation that will see the addition of new relaxation spaces and treatment rooms.
Four Seasons to open resort in Los Cabos with Oasis Spa
Four Seasons will open a resort in Los Cabos, Mexico this November, featuring a 15,855sq ft Oasis Spa.
Emma Darby named COO of Resense
Leading wellness consultancy Resense has announced the promotion of Emma Darby to the position of chief operating officer (COO).
ISPA research: More men visiting spas than ever before
Research by the International Spa Association (ISPA), has revealed that more men are going to spas than ever before, with stats indicating that 49 per cent of spa customers are now men, a 20 per cent increase from the 29 per cent reported in 2005.
Global Wellness Summit relocates from Hong Kong to Singapore
Susie Ellis, chair of the Global Wellness Institute, has announced the 2019 Global Wellness Summit will move from Hong Kong to Singapore.
Healing Holidays opens Singapore office
UK-based wellness travel specialist Healing Holidays has opened its first overseas office in Singapore.
Expanded spa and new treatment menu for Azerai La Residence, Hue
Azerai La Residence in Hue, Vietnam – the second hotel from renowned hotelier Adrian Zecha – has unveiled a newly refurbished luxury spa which is more than 50 percent larger than before, and boasts new thermotherapy areas for men and women, in addition to a range of new treatments.
Lanserhof opens its doors at London's iconic Arts Club
German wellness operator Lanserhof has opened its first UK location at the historic Arts Club in London.
Equinox and SoulCycle face backlash after it's revealed owner will host Trump fundraiser
Equinox and SoulCycle are facing a significant backlash from members after the Washington Post broke the news that the ultimate owner of the business, Stephen Ross, will host a fundraising event for Donald Trump's re-election.
Dr Ursula Levine to head up medical clinic at Grayshott Medical Spa
Grayshott Medical Spa, formerly the Grayshott Health Spa, in Surrey, UK, is set to launch a new medical clinic led by Grayshott's medical director, Dr Ursula Levine.
US spa industry hits US$18bn in revenues
Spas across the US generated US$18.3bn (€16.3bn, £15bn) in revenues in 2018 and have seen a steady growth across key financial indicators in the last nine years.
The Alchemist Spa targets the teenage market with new treatment menu
The Alchemist Spa at Woolacombe Bay Hotel in Devon, UK, has teamed up with product house Natural Spa Factory to launch its new summer treatment menu, which will include treatments for teenagers.
+ More news   
 
COMPANY PROFILE
Lemi Group

The company was founded under the name of Brusaferri & C by Emilio Brusaferri and Silvio Genelli, [more...]
+ More profiles  
FEATURED SUPPLIER

Iyashi Dome: the original Japanese infrared sauna experience
Iyashi is a Japanese word which carries the notion of wellness. It has a number of meanings depending on context – including relief, healing and cure. [more...]
CATALOGUE GALLERY
 

+ More catalogues  
DIRECTORY
+ More directory  
DIARY

05-07 Sep 2019

Annual SWAA Conference

Sarova Whitesands Beach Resort & Spa, Mombasa, Kenya
09-11 Sep 2019

SpaChina Summit

The Ritz-Carlton, Xi’an, China
+ More diary  
 


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