18 Aug 2019 Spa Business: uniting the world of wellness
 
 
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Urban Retreat
111 Skin
Strip Wax Bar & Boutique
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Spa Sales and Reservationist
Salary: Competitive Salary & Benefits
Location: Spa at The Bulgari Hotel & Residences, London, United Kingdom
Company: The Bulgari Hotel London



Therapist
Salary: Competitive Salary and Benefits
Location: London, UK
Company: Strip Wax Bar & Boutique



Hair Specialist
Salary: Competitive
Location: Knightsbridge, London, UK
Company: Urban Retreat



Spa Therapist
Salary: Competitive Salary & Benefits
Location: Spa at The Bulgari Hotel & Residences, London, United Kingdom
Company: The Bulgari Hotel London


Spa Therapist
Salary: Up to £18,305 per annum
Location: Belfast, Northern Ireland, UK
Company: GLL
Senior Spa Therapist
Salary: Up to £23,894 per annum
Location: Walthamstow, London, UK
Company: GLL
Therapists
Salary: Up to £24,000 + commission
Location: Ascot, UK
Company: Coworth Park
Facialist
Salary: Up to £12.24 per hour (including annual leave)
Location: Chelsea, London, UK
Company: GLL
Spa Therapist
Salary: Up to £12.24 per hour (including annual leave)
Location: Chelsea, London, UK
Company: GLL
Treatment Trainer
Salary: Competitive
Location: London, UK
Company: 111 Skin
Spa Therapist
Salary: Up to £12.24 per hour (including annual leave)
Location: London, UK
Company: GLL
Massage Therapist
Salary: Competitive
Location: London Borough of Hillingdon, UK
Company: No1 Lounges Ltd
Spa Therapist
Salary: £24,000 - £25,500 pa
Location: London, UK
Company: No1 Lounges Ltd
Spa Therapists
Salary: Competitive salary plus benefits
Location: Jersey
Company: L'Horizon Beach Hotel and Spa
Spa Therapists
Salary: Competitive salary plus benefits
Location: Ingliston, Edinburgh, UK
Company: Norton House Hotel and Spa




in this issue

• Iconic Red Door Spa rebrands as Mynd Spa & Salon
• InterContinental opens onsen resort






News headlines
Emma Darby named COO of Resense  
Emma Darby named COO of Resense

By Jane Kitchen

Leading wellness consultancy Resense has announced the promotion of Emma Darby to the position of chief operating officer (COO). Darby benefits from over 20 years of experience within the wellness industry. Prior to joining Resense in 2012, she was a senior spa director for six years with Ritz Carlton, .... more>>
ISPA research: More men visiting spas than ever before  
ISPA research: More men visiting spas than ever before

By Lauren Heath-Jones

Research by the International Spa Association (ISPA), has revealed that more men are going to spas than ever before, with stats indicating that 49 per cent of spa customers are now men, a 20 per cent increase from the 29 per cent reported in 2005. According to ISPA president Lynne McNees this shift, which began .... more>>

Global Wellness Summit relocates from Hong Kong to Singapore  
By Liz Terry

Susie Ellis, chair of the Global Wellness Institute, has announced the 2019 Global Wellness Summit will move from Hong Kong to Singapore. Dates will remain unchanged at 15-17 October and .... more>>
Healing Holidays opens Singapore office  
By Jane Kitchen

UK-based wellness travel specialist Healing Holidays has opened its first overseas office in Singapore. The new branch offers wellness solutions to health-conscious consumers from across .... more>>
Expanded spa and new treatment menu for Azerai La Residence, Hue  
By Jane Kitchen

Azerai La Residence in Hue, Vietnam – the second hotel from renowned hotelier Adrian Zecha – has unveiled a newly refurbished luxury spa which is more than 50 percent larger than before, and .... more>>
Lanserhof opens its doors at London's iconic Arts Club  
By Tom Walker

German wellness operator Lanserhof has opened its first UK location at the historic Arts Club in London. The six-storey luxury health and wellness club – situated on Dover Market Street in .... more>>
Equinox and SoulCycle face backlash after it's revealed owner will host Trump fundraiser  
By Liz Terry

Equinox and SoulCycle are facing a significant backlash from members after the Washington Post broke the news that the ultimate owner of the business, Stephen Ross, will host a .... more>>
Dr Ursula Levine to head up medical clinic at Grayshott Medical Spa  
By Lauren Heath-Jones

Grayshott Medical Spa, formerly the Grayshott Health Spa, in Surrey, UK, is set to launch a new medical clinic led by Grayshott's medical director, Dr Ursula Levine. Following its recent .... more>>
US spa industry hits US$18bn in revenues  
By Katie Barnes

Spas across the US generated US$18.3bn (€16.3bn, £15bn) in revenues in 2018 and have seen a steady growth across key financial indicators in the last nine years. This is according to .... more>>
The Alchemist Spa targets the teenage market with new treatment menu  
By Lauren Heath-Jones

The Alchemist Spa at Woolacombe Bay Hotel in Devon, UK, has teamed up with product house Natural Spa Factory to launch its new summer treatment menu, which will include treatments for .... more>>
GWD one of only 15 Instagram accounts followed by Harry & Meghan  
By Jane Kitchen

UK’s Prince Harry and Meghan, the Duchess of Sussex, have announced the 15 Instagram accounts that they’re following, after they unfollowed everyone and requested people to recommend worthy .... more>>
Red Door Spa rebrands to Mynd  
By Jane Kitchen

After more than 100 years in the spa industry, US-based Red Door Salon & Spa has undergone a comprehensive rebrand and will now be known as Mynd Spa & Salon. Mynd Spa & Salon will have a .... more>>
 

Click here to visit the Gharieni GmbH website>>
 
Aman to develop three resorts in Saudi Arabia  
By Jane Kitchen

In partnership with the Royal Commission for Al Ula (RCU), luxury hotel operator Aman will develop three resorts in Saudi Arabia, which are set to open in 2023. Located in Northwest Saudi .... more>>
WTA unveils nine-point list for those marketing themselves as 'Wellness Destinations'  
By Jane Kitchen

With the wellness tourism sector spreading globally, geographic destinations around the world are seeking to position themselves on the radar of wellness-minded travelers from near and far. .... more>>
InterContinental opens luxury onsen resort in Japan  
By Jane Kitchen

InterContinental has opened a resort in Southwestern Japan, with a focus on traditional hot springs culture. The ANA InterContinental Beppu Resort & Spa is the region’s first .... more>>

Features
Lemi

Promotional feature:
Lemi


From humble beginnings in a small Italian village, Lemi has grown a hugely successful global business in the massage bed market. As it celebrates its 30th anniversary year, we talk to GM Matteo Brusaferri
Finishing touch

Research:
Finishing touch


The benefits of face massage rollers have been given scientific backing from researchers in Japan
ISPA

Promotional feature:
ISPA


After almost three decades serving members and contributing to the growth of the industry, we talk to ISPA’s Crystal Ducker about the work of the association and the future of spa
spa-kit.net

Product Innovation:
spa-kit.net


Product and equipment launches
Multi-story

Family spa:
Multi-story


With the rise in multi-generational tourism, family spas are growing in popularity. Jane Kitchen reports


News:

Jim Root to head up wellness at Enchantment Group; Adrian Zecha’s Azerai brand expands; Aman ventures into medi-spa
Neil Jacobs

People profile:
Neil Jacobs


Neil Jacobs reveals what the IHG buyout means for Six Senses
Gharieni

Promotional feature:
Gharieni


Gharieni has long been known as an industry innovator. Now, Forbes Travel Guide has named the company as its official Spa & Wellness Equipment Manufacturer. Sammy Gharieni tells us more
DNA testing

Everyone’s talking about:
DNA testing


How are spas using DNA tests to offer the ultimate personalised services? Julie Cramer investigates
The Tides

Promotional feature:
The Tides


Annemarie Wortman highlights a new, effective detox treatment and product line by The Tides Wellness
On the menu

Spa Programmes:
On the menu


Olivia Newton-John skincare, Sounds of Africa and jet lag butlers feature in our programming series
InterContinental Shanghai Wonderland

New Opening:
InterContinental Shanghai Wonderland


Spa tranquillity at InterContinental Shanghai Wonderland – the world’s first underground hotel, underground hotel
The Spa at South Lodge, UK

New Opening:
The Spa at South Lodge, UK


Katie Barnes visits the new purpose-built, £14m spa by the owners of Pennyhill Park
Spa product news

Elemis' Ultra Smart mask reduces water loss and seals in moisture

Elemis' Ultra Smart mask reduces water loss and seals in moisture

FROM SPA-KIT.NET

Luxury product house Elemis has launched a new face mask that is designed to protect the skin's moisture barrier.
 
Voya appoints Maggie Wright following significant growth in the US

Voya appoints Maggie Wright following significant growth in the US

FROM SPA-KIT.NET

Voya, an Irish thalassotherapy skincare brand, has announced the appointment of Maggie Wright to the role of Western USA business development manager.
 
Galgorm to launch exclusive Aromatherapy Associates Forest Therapy treatment following new partnership

Galgorm to launch exclusive Aromatherapy Associates Forest Therapy treatment following new partnership

FROM SPA-KIT.NET

Aromatherapy Associates is set to launch its first Forest Therapy treatment at the Galgorm Spa & Golf Resort in Ballymena, Northern Ireland, after entering into an exclusive product partnership with the resort spa.
Beauty product news

Payot's L'Authentique is 'perfect alchemy between minerals and plants'

Payot's L'Authentique is 'perfect alchemy between minerals and plants'

FROM BEAUTY-KIT.NET

French skincare brand Payot, has launched L'Authentique, a cellular booster which combines precious actives and natural ingredients to protect the skin from environmental stressors.
 
The Lanesborough to become first UK spa to offer Tata Harper following new partnership

The Lanesborough to become first UK spa to offer Tata Harper following new partnership

FROM BEAUTY-KIT.NET

The Lanesborough Club & Spa in Belgravia, London is to become the first spa in the UK to offer Tata Harper products and treatments.
 
Murad claims to tackle acne scarring in eight weeks with its new InvisiScar Resurfacing Treatment

Murad claims to tackle acne scarring in eight weeks with its new InvisiScar Resurfacing Treatment

FROM BEAUTY-KIT.NET

Murad Skincare, a product house specialising in clinical skincare, has launched a new resurfacing product that claims to dramatically improve the appearance of acne scarring.
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Video gallery

Phytomer
From the sea to the skin. As a pioneer of marine skincare, Phytomer represents a story of three impassioned generations and a dedication to cultivating the purest sea ingredients from the picturesque French seaside town of Saint-Malo, in Brittany.
Visit website>>

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Company profile
Book4Time Inc.

Book- 4Time is the preferred wellness technology solution for the world’s largest and most prestigious spa, beauty and wellness brands.

Founded in 2004 by Roger Sholanki, Book4Time is a global provider of a cloud-based management solution for spa and wellness businesses in more than 70 countries.
View full profile>>
 
Featured Suppliers
Phytomer video showcases brand's commitment to the sea

French marine skincare brand PHYTOMER has launched a new video demonstrating the company's commitment to creating safe, high-quality products
  Phytomer video showcases brand's commitment to the sea
Spa Vision: Bringing the snow to spas all year round

By introducing innovative elements to its portfolio, Spa Vision has been able to create unique and distinctive solutions tailored to each spa’s needs.
  Spa Vision: Bringing the snow to spas all year round

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03 Sep 2019

Spa Business Bootcamp Course

Laico Hotels & Resorts Regency, Nairobi, Kenya



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Published by The Leisure Media Company Ltd Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ. Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd
Jobs . News . Products . Magazine
Everyone’s talking about
DNA testing

More commonly associated with crime scenes and paternity tests, DNA testing is becoming mainstream. Julie Cramer finds out what this means for spas

By Julie Cramer | Published in Spa Business 2019 issue 2

Fuelled by the growth of popular companies such as US-based 23&Me, DNA testing is more readily available to consumers than ever before. And it’s also becoming a service offered by health and wellness providers.

DNA testing involves a simple saliva swab which can be analysed to deliver powerful health information directly into the hands of the consumer. UK-based firm Chronomics has taking things a step further by launching one of the world’s first consumer epigenetics testing kits and we take a closer look at that on p20.

But what should people do with this data once they receive it? Is this where spa facilities should be stepping in as the experts to prescribe lifestyle changes and assist with their implementation? What sort of services are spas offering?

The good news is that, with the growth of third party DNA testing providers, spas don’t need to have a medical component onsite as everything can be outsourced, with specialist training provided for staff. But how do they choose a credible partner?

There are caveats to consider too. How can such sensitive data be protected, and how can spas deal with the delivery of often life-changing information? And with the extra infrastructure a spa might need, will the service be profitable?

We talk to leading wellness providers and industry experts about how spas can tackle these issues.

Simone Gibertoni CEO, Clinique la Prairie
Simone Gibertoni

The future of wellness is based on genetics. Soon there will be no ‘standard' detox or wellness programmes. Instead, they'll be customised according to genetic tests.

We chose to partner with Gene Predictis (GP) because of its expertise. It's tests are based on the most recent validated knowledge in the field of health and genetics and proprietary algorithms.

GP developed genetic testing panels specifically for Clinique La Prairie, which launched in December. A saliva swab is sent to the GP labs for DNA analysis and in three days a personalised report giving an overview of inherited risk factors is made available to our doctors for review and health recommendations.

Our physicians, who have also been trained by GP scientists, can identify risks of developing certain diseases, for which a treatment or preventive care is available. In addition, they can help by giving guidance on how to improve quality of life by focusing on things like nutrition, stress reduction, better sleep etc.

The genetic test has been added to our renowned Revitalisation programmes and the Master Detox programme, and will soon be integrated into Weight Management offering and maybe more programmes in the future. Prices for these all-inclusive, multi-night packages start at CHF14,900 (US$14.7k). 

The future of wellness is based on genetics. Soon there will be no ‘standard' detox or wellness programmes"

So far clients are keen and very impressed that they can get such personalised medical information and advice.

I'd say the main success of our DNA tests is that they promote an increased awareness for prevention and give greater motivation to adopt a better lifestyle. Recently we had a patient who was hesitating in doing further cardiological investigations, even though the medical consultations indicated a need for it. But when his DNA results showed an increased genetic risk for heart attack, he decided to go further into preventive care.

Gibertoni joined Switzerland's Clinique La Prairie in 2016. He's worked in the luxury, cosmetics and industrial sectors for 20-plus years

Mary Huddleston Tabacchi professor emerita, Cornell University
Mary Huddleston

I can see a number of advantages and disadvantages to spas offering DNA testing, for both the consumer and operators.

Tests usually only require a saliva sample, which is easy to collect, and spas could be seen as a one-stop shop for this kind of service (instead of going to the doctors). This will allow customers to find out about health markers they otherwise might never have known about.

Offering DNA testing could help set the spa apart from other facilities, increase their standing as a wellness provider and even increase occupancy.

But there are potential downsides too, of course. Important psychological factors must be taken into consideration. Is it the place of a spa practitioner to deliver certain kinds of results and what kind of impact might that have on them psychologically – for better or worse? On the other hand, they are the best placed to help clients achieve the lifestyle modifications that might be needed.

"Spas might have to consider extra personnel costs and insurance against potential misinterpretation"

There’s also a debate that DNA blood samples may have less impurities than saliva. If blood is to be taken, it’s likely that the spa will have to employ a phlebotomist. Who will interpret the findings? Will there be a need for a doctor on the premises? And how will the spa protect the privacy of the information?

The added costs could end up outweighing the extra revenue these tests bring. Spas might have to consider extra personnel costs, more space, and increased insurance against potential mistakes or misinterpretation.

In addition, while personalised nutritional approaches may be a step in the right direction, few scientific organisations believe we even have enough current genetic information to assist in diet effectiveness. It’s clearly a complex matter.

Huddleston Tabacchi has a PhD in biochemical nutrition, biostatistics, and a specialist knowledge of the global spa industry

Lina Lotto, spa director, SenSpa
Lina Lotto

I’ve long been aware of DNA testing as a tool, not only to discover ancestry but to identify individual health markers and biological influences. I’ve always wanted to use it personally, but it was initially expensive.

I found DNAFit to be a very affordable and excellent choice. After testing it on our team, we’re just about to launch it to our 380-plus SenSpa members at a cost of £149 (US$194, €172).

Our fitness team have completed 23 DNAFit training modules and four exams so they can now programme PT sessions using the DNA tool.

Although the reports are user friendly and self-evident in the way information is presented, our team is able to interpret genetic markers that determine the body’s functionality. For example, am I better built for power or endurance, am I likely to suffer injury and how quickly might I recover from a workout?

"Reports help us to home in on the most effective means to achieve wellness goals without wasting time"

The reports help us to home in on the most effective means to achieve wellness goals without wasting time, energy and resources on activity or nutrition that adds little or may even be detrimental.

We’re seeing now, especially with the treatment of disease, that a one-size-fits-all approach does not work. We’re in an era of personalisation and there‘s nothing more personal than DNA testing to tailor and eliminate activities or foods that aren’t beneficial.

We may already be doing what’s good for us. For example, I instinctively prefer a lower carbohydrate diet – which is exactly what my DNA says is right for me. But I also gained a huge amount of insight that I can put to practical use every day.

Lotto is a senior executive at Greenclose Hotels, UK, and has overseen its SenSpa at Careys Manor for 15 years

Marina Efraimoglou, CEO and founder, Euphoria Retreat
Marina Efraimoglou

We see the huge value of DNA testing. It’s something that can have a highly personalised influence on lifestyle interventions that can be used to reduce the expression of a ‘bad’ genotype.

We chose to partner with the Greek firm Eucrasia, whose experts have been studying human metabolic function for more than 20 years, producing a significant track record of over 15,000 clinical cases.

One of the tests we offer is 3GL, which costs €110 (US$124, £95). Through a simple finger prick blood test, we measure the levels of glutathione, the master protection cell for our metabolism. We also measure blood glucose levels. From this we can we determine a person’s precise antioxidant nutritional needs and identify the ideal isoglycemic diet to keep blood glucose balanced. Balanced sugar levels promote wellness, longevity and metabolic homeostasis.

Our advanced seven-night Nutrigenomics Programme, priced at €3,471 (US$3,925, £3,000), measures the influence of your lifestyle and nutritional habits in the expression of your genetic code.

"It can have a highly personalised influence on lifestyle interventions"

Using a blood panel that measures around 200 parameters, our scientific team can assess a person’s cellular respiration, gut flora, general detoxification and how they metabolise macro and micro nutrients.

We use this information to prescribed diet and exercise, but nutrigenomics is so much more than that. It also encompasses elements such as recovery, psycho-emotional balancing, detoxification and meditative therapies.

This is a life-changing approach which, at a scientific level, goes right to the core of the nucleus of the cell – ie DNA and expression, and it’s why Euphoria is fundamentally changing clients’ health for the long term.

Formerly a high-profile banker, Efraimoglou set up Euphoria Retreat in Greece last year

LATEST NEWS
Emma Darby named COO of Resense
Leading wellness consultancy Resense has announced the promotion of Emma Darby to the position of chief operating officer (COO).
ISPA research: More men visiting spas than ever before
Research by the International Spa Association (ISPA), has revealed that more men are going to spas than ever before, with stats indicating that 49 per cent of spa customers are now men, a 20 per cent increase from the 29 per cent reported in 2005.
Global Wellness Summit relocates from Hong Kong to Singapore
Susie Ellis, chair of the Global Wellness Institute, has announced the 2019 Global Wellness Summit will move from Hong Kong to Singapore.
Healing Holidays opens Singapore office
UK-based wellness travel specialist Healing Holidays has opened its first overseas office in Singapore.
Expanded spa and new treatment menu for Azerai La Residence, Hue
Azerai La Residence in Hue, Vietnam – the second hotel from renowned hotelier Adrian Zecha – has unveiled a newly refurbished luxury spa which is more than 50 percent larger than before, and boasts new thermotherapy areas for men and women, in addition to a range of new treatments.
Lanserhof opens its doors at London's iconic Arts Club
German wellness operator Lanserhof has opened its first UK location at the historic Arts Club in London.
Equinox and SoulCycle face backlash after it's revealed owner will host Trump fundraiser
Equinox and SoulCycle are facing a significant backlash from members after the Washington Post broke the news that the ultimate owner of the business, Stephen Ross, will host a fundraising event for Donald Trump's re-election.
Dr Ursula Levine to head up medical clinic at Grayshott Medical Spa
Grayshott Medical Spa, formerly the Grayshott Health Spa, in Surrey, UK, is set to launch a new medical clinic led by Grayshott's medical director, Dr Ursula Levine.
US spa industry hits US$18bn in revenues
Spas across the US generated US$18.3bn (€16.3bn, £15bn) in revenues in 2018 and have seen a steady growth across key financial indicators in the last nine years.
The Alchemist Spa targets the teenage market with new treatment menu
The Alchemist Spa at Woolacombe Bay Hotel in Devon, UK, has teamed up with product house Natural Spa Factory to launch its new summer treatment menu, which will include treatments for teenagers.
GWD one of only 15 Instagram accounts followed by Harry & Meghan
UK’s Prince Harry and Meghan, the Duchess of Sussex, have announced the 15 Instagram accounts that they’re following this month, after they unfollowed everyone and requested people to recommend worthy causes for them to follow.
Red Door Spa rebrands to Mynd
After more than 100 years in the spa industry, US-based Red Door Salon & Spa has undergone a comprehensive rebrand and will now be known as Mynd Spa & Salon.
+ More news   
 
COMPANY PROFILE
Book4Time Inc.

Book- 4Time is the preferred wellness technology solution for the world’s largest and most presti [more...]
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FEATURED SUPPLIER

A truly holistic approach to wellness and beauty
Frella, established in 2014 has been an industry changer with its authentic concepts of bringing holistic wellness into the modern wellness market. [more...]
CATALOGUE GALLERY
 

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DIARY

05-07 Sep 2019

Annual SWAA Conference

Sarova Whitesands Beach Resort & Spa, Mombasa, Kenya
09-11 Sep 2019

SpaChina Summit

The Ritz-Carlton, Xi’an, China
+ More diary  
 


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