23 Aug 2019 Spa Business: uniting the world of wellness
 
 
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Therapist
Salary: Competitive Salary and Benefits
Location: London, UK
Company: Strip Wax Bar & Boutique



Beauty Therapist
Salary: Competitive
Location: Knightsbridge, London, UK
Company: Urban Retreat



Spa Therapist
Salary: Competitive Salary & Benefits
Location: Spa at The Bulgari Hotel & Residences, London, United Kingdom
Company: The Bulgari Hotel London



Spa Attendant
Salary: Competitive Salary & Benefits
Location: Spa at The Bulgari Hotel & Residences, London, United Kingdom
Company: The Bulgari Hotel London


Spa Therapist
Salary: Up to £18,305 per annum
Location: Belfast, Northern Ireland, UK
Company: GLL
Therapists
Salary: Up to £24,000 + commission
Location: Ascot, UK
Company: Coworth Park
Facialist
Salary: Up to £12.24 per hour (including annual leave)
Location: Chelsea, London, UK
Company: GLL
Spa Therapist
Salary: Up to £12.24 per hour (including annual leave)
Location: Chelsea, London, UK
Company: GLL
Treatment Trainer
Salary: Competitive
Location: London, UK
Company: 111 Skin
Massage Therapist
Salary: Competitive
Location: London Borough of Hillingdon, UK
Company: No1 Lounges Ltd
Spa Therapist
Salary: £24,000 - £25,500 pa
Location: London, UK
Company: No1 Lounges Ltd




in this issue

• Iconic Red Door Spa rebrands as Mynd Spa & Salon
• InterContinental opens onsen resort






News headlines
The Spa at Windsor Court to undergo major renovation  
The Spa at Windsor Court to undergo major renovation

By Lauren Heath-Jones

The Spa at Windsor Court Hotel in New Orleans, US, is set to undergo a major renovation that will see the addition of new relaxation spaces and treatment rooms. The renovation, which is scheduled to complete in early Autumn, will be spearheaded by Houston-based design firm Montgomery Roth Architecture & .... more>>
Four Seasons to open resort in Los Cabos with Oasis Spa  
Four Seasons to open resort in Los Cabos with Oasis Spa

By Jane Kitchen

Four Seasons will open a resort in Los Cabos, Mexico this November, featuring a 15,855sq ft Oasis Spa. Designed by Guerin Glass Architects, the Four Seasons Resort Los Cabos at Costa Palmas includes 141 bedrooms, including 23 suites, all designed to integrate indoor-outdoor living. Native landscaping and .... more>>

Emma Darby named COO of Resense  
By Jane Kitchen

Leading wellness consultancy Resense has announced the promotion of Emma Darby to the position of chief operating officer (COO). Darby benefits from over 20 years of experience within the .... more>>
ISPA research: More men visiting spas than ever before  
By Lauren Heath-Jones

Research by the International Spa Association (ISPA), has revealed that more men are going to spas than ever before, with stats indicating that 49 per cent of spa customers are now men, a 20 .... more>>
Global Wellness Summit relocates from Hong Kong to Singapore  
By Liz Terry

Susie Ellis, chair of the Global Wellness Institute, has announced the 2019 Global Wellness Summit will move from Hong Kong to Singapore. Dates will remain unchanged at 15-17 October and .... more>>
Healing Holidays opens Singapore office  
By Jane Kitchen

UK-based wellness travel specialist Healing Holidays has opened its first overseas office in Singapore. The new branch offers wellness solutions to health-conscious consumers from across .... more>>
Expanded spa and new treatment menu for Azerai La Residence, Hue  
By Jane Kitchen

Azerai La Residence in Hue, Vietnam – the second hotel from renowned hotelier Adrian Zecha – has unveiled a newly refurbished luxury spa which is more than 50 percent larger than before, and .... more>>
Lanserhof opens its doors at London's iconic Arts Club  
By Tom Walker

German wellness operator Lanserhof has opened its first UK location at the historic Arts Club in London. The six-storey luxury health and wellness club – situated on Dover Market Street in .... more>>
Equinox and SoulCycle face backlash after it's revealed owner will host Trump fundraiser  
By Liz Terry

Equinox and SoulCycle are facing a significant backlash from members after the Washington Post broke the news that the ultimate owner of the business, Stephen Ross, will host a .... more>>
Dr Ursula Levine to head up medical clinic at Grayshott Medical Spa  
By Lauren Heath-Jones

Grayshott Medical Spa, formerly the Grayshott Health Spa, in Surrey, UK, is set to launch a new medical clinic led by Grayshott's medical director, Dr Ursula Levine. Following its recent .... more>>
US spa industry hits US$18bn in revenues  
By Katie Barnes

Spas across the US generated US$18.3bn (€16.3bn, £15bn) in revenues in 2018 and have seen a steady growth across key financial indicators in the last nine years. This is according to .... more>>
The Alchemist Spa targets the teenage market with new treatment menu  
By Lauren Heath-Jones

The Alchemist Spa at Woolacombe Bay Hotel in Devon, UK, has teamed up with product house Natural Spa Factory to launch its new summer treatment menu, which will include treatments for .... more>>
 

Click here to visit the Strip Wax Bar website>>
 
GWD one of only 15 Instagram accounts followed by Harry & Meghan  
By Jane Kitchen

UK’s Prince Harry and Meghan, the Duchess of Sussex, have announced the 15 Instagram accounts that they’re following, after they unfollowed everyone and requested people to recommend worthy .... more>>
Red Door Spa rebrands to Mynd  
By Jane Kitchen

After more than 100 years in the spa industry, US-based Red Door Salon & Spa has undergone a comprehensive rebrand and will now be known as Mynd Spa & Salon. Mynd Spa & Salon will have a .... more>>
Aman to develop three resorts in Saudi Arabia  
By Jane Kitchen

In partnership with the Royal Commission for Al Ula (RCU), luxury hotel operator Aman will develop three resorts in Saudi Arabia, which are set to open in 2023. Located in Northwest Saudi .... more>>

Features
DNA testing

Everyone’s talking about:
DNA testing


How are spas using DNA tests to offer the ultimate personalised services? Julie Cramer investigates
Earth Day 2019

News report:
Earth Day 2019


We take a look at how spas around the world celebrated Earth Day and Earth Hour
Jungle VIP

Spa Design:
Jungle VIP


Kim Megson ventures deep into Mexico’s jungle to discover how two Chablé resorts with Mayan spas are aiming to redefine wellness
Bone loading

Fitness:
Bone loading


Spas can help guests avoid and reverse osteoporosis says Liz Terry
Iyashi Dome

Promotional feature:
Iyashi Dome


Iyashi Dome: the original Japanese far infrared sauna experience
Vana

First-person:
Vana


Susie Ellis explains what made her stay at Indian health and wellness retreat Vana so “astonishing”
spa-kit.net

Product Innovation:
spa-kit.net


Product and equipment launches
Comfort Zone

Promotional feature:
Comfort Zone


Skincare brand Comfort Zone has partnered with Wellness for Cancer to create a new programme of spa treatments for people touched by cancer. Barbara Gavazzoli tells us more
ISPA

Promotional feature:
ISPA


After almost three decades serving members and contributing to the growth of the industry, we talk to ISPA’s Crystal Ducker about the work of the association and the future of spa
Lemi

Promotional feature:
Lemi


From humble beginnings in a small Italian village, Lemi has grown a hugely successful global business in the massage bed market. As it celebrates its 30th anniversary year, we talk to GM Matteo Brusaferri
The Spa at South Lodge, UK

New Opening:
The Spa at South Lodge, UK


Katie Barnes visits the new purpose-built, £14m spa by the owners of Pennyhill Park
Neil Jacobs

People profile:
Neil Jacobs


Neil Jacobs reveals what the IHG buyout means for Six Senses
The Tides

Promotional feature:
The Tides


Annemarie Wortman highlights a new, effective detox treatment and product line by The Tides Wellness
Spa product news

Ishga phases out plastic packaging for eco-friendly alternative

Ishga phases out plastic packaging for eco-friendly alternative

FROM SPA-KIT.NET

Ishga, a luxury skincare brand specialising in organic seaweed products, has announced plans to completely phase out its plastic packaging, replacing it with sustainable alternatives.
 
Vital Tech's Nuage makes infratherapy accessible

Vital Tech's Nuage makes infratherapy accessible

FROM SPA-KIT.NET

Vital Tech, a developer of infratherapy spa equipment, has developed an infrared lounger boasting a host of physical and mental health benefits.
 
Knesko masks tap into gemstone energy

Knesko masks tap into gemstone energy

FROM SPA-KIT.NET

Skincare brand Knesko has launched two hydrogel collagen masks to combat environmental damage to the skin using semi-precious gemstones as active ingredients.
Beauty product news

Elemis' Ultra Smart mask reduces water loss and seals in moisture

Elemis' Ultra Smart mask reduces water loss and seals in moisture

FROM BEAUTY-KIT.NET

Luxury product house Elemis has launched a new face mask that is designed to protect the skin's moisture barrier.
 
Voya appoints Maggie Wright following significant growth in the US

Voya appoints Maggie Wright following significant growth in the US

FROM BEAUTY-KIT.NET

Voya, an Irish thalassotherapy skincare brand, has announced the appointment of Maggie Wright to the role of Western USA business development manager.
 
Galgorm to launch exclusive Aromatherapy Associates Forest Therapy treatment following new partnership

Galgorm to launch exclusive Aromatherapy Associates Forest Therapy treatment following new partnership

FROM BEAUTY-KIT.NET

Aromatherapy Associates is set to launch its first Forest Therapy treatment at the Galgorm Spa & Golf Resort in Ballymena, Northern Ireland, after entering into an exclusive product partnership with the resort spa.
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Video gallery

Phytomer
From the sea to the skin. As a pioneer of marine skincare, Phytomer represents a story of three impassioned generations and a dedication to cultivating the purest sea ingredients from the picturesque French seaside town of Saint-Malo, in Brittany.
Visit website>>

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Company profile
YouSPA s.r.l.

YouSPA was conceived by spa industry specialist Régis Boudon-Doris to create the worldwide leader in spa marketing and communication.

YouSPA is a web platform that allows consumers to search, view the portfolio, choose and book their spa breaks anywhere in the world.
View full profile>>
 
Featured Suppliers
The benefits of Rasul to the spa offering

Over the past few years, Spa Vision has built up both its expertise and offering of non-therapist spa treatments, particularly Rasul.
  The benefits of Rasul to the spa offering
Simone Sighinolfi joins Comfort Zone

2018 was a great year for Comfort Zone with the company reporting substantial growth in its international presence.
  Simone Sighinolfi joins Comfort Zone

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03 Sep 2019

Spa Business Bootcamp Course

Laico Hotels & Resorts Regency, Nairobi, Kenya



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Published by The Leisure Media Company Ltd Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ. Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd
Jobs . News . Products . Magazine
Spa Design
Jungle VIP

Kim Megson ventures deep into Mexico’s jungle to find out how two Chablé resorts with Mayan spas are aiming to redefine wellness

By Kim Megson | Published in Spa Business 2019 issue 2

Ideas about wellness are changing,” says Rocco Bova, taking a thoughtful sip of mescal. “We’ve made a conscious decision not to put spa, massages and fitness at the centre of everything. Instead, we’re focused on the wellness of being.

“For me, that’s about creating happiness, be it through experiences that please the palate, the eyes, the mind and the soul.”

As general manager of the globally acclaimed Chablé Yucatán Resort & Spa, hidden deep in Mexico’s Mayan jungle, Bova is a well-placed observer of the changing nature of wellness. And while his five-star hotel does have a genuinely spellbinding spa that wants for nothing (see p73), he argues that just as important are other factors essential to wellbeing: sublime gastronomy, a profound sense of space, a respect for local culture and exquisite design.

For Bova, a lesson in making tortillas, a tequila tasting session or a celebration of the annual Day of the Dead festivities with local community groups may provoke as much joy as a carefully tailored hydrotherapy treatment. “You’d have to stay for weeks to enjoy the full range of experiences we have here,” he says.

According to Chablé’s brand manager, Liliana Castellanos, the company calls this philosophy ‘redefining wellness’. “We think it’s the most innovative aspect of our portfolio,” she explains. “It allows us to touch the hearts of our guests through both the tangible and intangible. With so many distractions in the world today, we invite our guests to go back to basics and to value the important things in life in an unforgettable setting. Our aim is to speak to them in a real and honest way.”

It’s a bold claim, but Chablé, and parent company Hamak Hotels, can fairly point to the fact that it spent 12 years developing the concept and building the hotel, which finally opened in 2016. Every detail has been accounted for. The results are quietly spectacular.

Modernism meets memory
Spread across the sprawling grounds of an 19th century hacienda, once home to one of the region’s most important sisal carpet factories, the hotel is a self-contained paradise. Winding trails lead through pockets of jungle and past verdant organic gardens (a source for restaurant and spa ingredients), a deer park, tennis courts, golf course, several pools and a cenote – a natural sinkhole common to the Yucatán Peninsula – which the spa is built around.

And then there’s the resort’s architecture. Despite the huge amount of space on offer, Chablé features only 36 casitas and four villas. Every residence lies hidden down its own jungle track. Architect Jorge Borja of Cancun-based Grupo BV SC has created a series of sleek, minimalist, white-clad volumes, fronted by expansive glass panels that allow 180˚ views of the surrounding nature. Outside, generous plunge pools, complete with hammocks, add an extra dimension of understated style. Think Tracy Island reimagined by Oscar Niemeyer.

The interiors, designed by Paulina Morán, are equally impressive, with local textiles and natural materials, such as tropical wood and limestone, subtly used alongside splashes of colourful art and nods to traditional Mayan design. An extreme sense of care, materiality and lightness of touch is evident throughout, and the result is a genuine sense of luxury, without any requirement for bling.

In contrast to the casitas, most of Chablé’s public amenities are situated amongst what remains of the hacienda’s historic buildings. The main office and welcome area can be found in a former administration HQ, a private wine cellar occupies an old jailhouse and the signature Ixi’im restaurant has been built in the carefully restored remnants of the abandoned textile factory.

Nature is also permitted to take its course. Trees burst through gaps in facades, twist majestically around rooftops and provide courtyard centerpieces. Such is the presence of the jungle, you’re left with the lingering impression that you might find Indiana Jones lounging in the vine-covered cigar room, or Lara Croft perusing Ixi’im’s extensive tequila collection (3,175 bottles – more than anywhere else in the world). Even more ludicrously, when you walk back to your room at night, the route is illuminated by fireflies.

“True luxury is about preserving the soul of an incredible destination,” says Bova. “One of the mainstream trends important to the new wave of travellers is design, and the Global Wellness Institute put in a recent report that we must ‘build well to live well’. I guess we’re just translating into action what consumers expect nowadays.”

The effort has paid off faster than Chablé could have dared hope. Just a year after opening, the hotel received the 2017 Prix Versailles award, presented by UNESCO and the International Union of Architects to celebrate “structures that have the most remarkable interior and exterior architecture”. Last year, Ixi’im won the same award in the restaurant category.

Being known as the world’s best-designed hotel with the world’s best restaurant has done no harm to business. Bookings have multiplied and Chablé’s wellness philosophy is being reinforced to a new generation of travellers.

Chablé Maroma
Such has been the success of Chablé in Yucatán, Hamak is expanding. The first sister property, Chablé Maroma, opened near Cancun in 2018 after eight years in development. Unlike its faraway Yucatán counterpart, a different guest experience is on offer, this time revolving around a tropical beach on the Caribbean Sea.

While there are no shells of ancient buildings here, the jungle once again takes centre stage. Signs on the approaching roads warn drivers to keep a careful eye for crossing jaguars and bridges for monkeys hang overhead.

Morán once again provides the hotel’s interiors, with architect Javier Fernandez this time responsible for creating the casitas. As before, modernism meets nature, with smart geometric volumes placed carefully around existing mangroves on the 11-acre (4.5-hecare) site.

“This hotel is a response to our guests who seek the Chablé experience in a tropical beach setting, with closer proximity to an international airport,” explains Castellano. “Maroma has long been considered one of the best beaches in the world and it seemed an obvious choice for us, far away from the all-inclusive hotels and noise.

“In line with its sister property, it respects the natural landscape, with minimal interference to the surrounding jungle and beach. We’ve touched none of the flora or dunes along the hotel’s coastline.”

There’s also a unifying focus on creating experiences that encourage happiness, she adds, although this time an itinerary might incorporate kayaking, jet skiing, scuba diving or a conch-blowing ceremony on the beach, as well as a similar range of spa facilities, treatments and temazcal offerings.

“The aim of redefining wellness is the same, with the same combination of exceptional service, attention-to-detail, gourmet cuisine, unrivalled wellness activities, and culture and traditions in their authentic setting,” she says. “Our future aim is to take this manifesto around the best places in Mexico and the world.

The Spa at Chablé Yucatán
Chablé Yucatán’s spa which “blends ancient mysticism with modern curiosity” is of particular note
Spa consultants Baker (left) and McDonald (right)

At the heart of the 3,022sq m (32,530sq ft) facility is a beautiful cenote – a natural sinkhole considered a sacred, healing force by the Mayans and a known feature of the Yucatán Peninsula. It forms the centrepiece for the 14 treatment rooms which are all situated around it and is a popular bathing spot for guests. If they tire of that, that’s also an infinity pool made entirely from petrified wood.

The spa was conceived by Amy McDonald, owner and CEO of Under a Tree, Health and Wellness Consulting. “Although it’s really high-end luxury, it’s thoughtfully infused with local culture and nature,” McDonald says. “The treatment rooms are completely surrounded by glass – you are in the jungle.” McDonald hired Bonnie Baker, owner of Mexico-based spa consultancy Satteva to collaborate on all aspects of the spa, including a wide selection of treatments which use Naturopathica and Body Bliss products alongside indigenous plants.

Floatation experiences in a pool made from petrified wood

The treatments are focused around three themes: Fountain of Youth (Flow), designed to be relaxing and rhythmical; Tree of Life (Balance), for purifying and de-stressing; and Heaven on Earth (Inspire), which aim to be heart-opening and connecting.

Each theme has a signature ritual. The three-hour, US$550 (€486, £422) Fountain’s Flow, for instance, includes a flotation experience, herbal salt exfoliation, lymphatic massage and aromatic anointment with plants, herbs and protocols very specific to the area and to Mayan traditions.

“We really want people to come and experience a modern interpretation of traditional Mayan rituals,” says McDonald.

For a deeper spiritual experience, Chablé offers three temazcal rituals performed inside a traditional sweat lodge that’s designed to resemble a mother’s womb. The heat comes from volcanic stones bathed in medicinal teas while chants and oral tributes reflect group energy. The sessions are designed to evoke feelings of purification and liberation and prices start at US$200 (€177, £153) for 60 minutes.

“We really want people to experience a modern interpretation of traditional Mayan rituals,” says Amy McDonald

Other treatments include guided meditation, a Mayan Rebirth Massage and Energetic Sound and Stone Cleansing.

The spa also has a hydrotherapy journey comprising sauna, steam, whirlpool, hot and cold plunge pools, swimming pool, salt room and floatation experiences. A fitness studio, salon, juice bar and cafe serving nutritious food round out the wellness offerings.


McDonald and Baker joined forces again when creating the spa at sister property Chablé Maroma which opened late last year.

Although half the size, covering 1,579sq m (17,000sq ft) with eight treatment rooms, it promises an equally purposeful experience. Trees, a sacred symbol of life, inspired this jungle spa and treatments look to “assist natural balance”.

Signature therapies include the Deep Forest Awakening, an 180-minute, US$540 (€477, £414) full body purification using essential oils from fir, juniper and cypress trees, or the 120-minute four-handed Tree of Life Treatment for US$460 (€407, £353).

Naturopathica supplies products at this spa too, while towels are provided by The Madison Collection and loungewear by Zuuja.

a temazcal sweat lodge is designed to resemble the womb
Kim Megson

Kim Megson is a design and architectural journalist email: [email protected]

General manager Rocco Bova
The hotel is spread across the sprawling grounds of a 19th century hacienda, once home to a sisal carpet factory
The entire site has been designed to embrace the encroaching jungle;
fresh ingredients are used in the spa kitchen
Rooms exude a sense of ‘understated style'
the Ixi’im restaurant is built in an abandoned textile factory
Sister property Chablé Maroma opened last year on one of the best beaches in the world
Trees, a sacred symbol of life, inspired Chablé’s second jungle spa at Maroma
LATEST NEWS
The Spa at Windsor Court to undergo major renovation
The Spa at Windsor Court Hotel in New Orleans, US, is set to undergo a major renovation that will see the addition of new relaxation spaces and treatment rooms.
Four Seasons to open resort in Los Cabos with Oasis Spa
Four Seasons will open a resort in Los Cabos, Mexico this November, featuring a 15,855sq ft Oasis Spa.
Emma Darby named COO of Resense
Leading wellness consultancy Resense has announced the promotion of Emma Darby to the position of chief operating officer (COO).
ISPA research: More men visiting spas than ever before
Research by the International Spa Association (ISPA), has revealed that more men are going to spas than ever before, with stats indicating that 49 per cent of spa customers are now men, a 20 per cent increase from the 29 per cent reported in 2005.
Global Wellness Summit relocates from Hong Kong to Singapore
Susie Ellis, chair of the Global Wellness Institute, has announced the 2019 Global Wellness Summit will move from Hong Kong to Singapore.
Healing Holidays opens Singapore office
UK-based wellness travel specialist Healing Holidays has opened its first overseas office in Singapore.
Expanded spa and new treatment menu for Azerai La Residence, Hue
Azerai La Residence in Hue, Vietnam – the second hotel from renowned hotelier Adrian Zecha – has unveiled a newly refurbished luxury spa which is more than 50 percent larger than before, and boasts new thermotherapy areas for men and women, in addition to a range of new treatments.
Lanserhof opens its doors at London's iconic Arts Club
German wellness operator Lanserhof has opened its first UK location at the historic Arts Club in London.
Equinox and SoulCycle face backlash after it's revealed owner will host Trump fundraiser
Equinox and SoulCycle are facing a significant backlash from members after the Washington Post broke the news that the ultimate owner of the business, Stephen Ross, will host a fundraising event for Donald Trump's re-election.
Dr Ursula Levine to head up medical clinic at Grayshott Medical Spa
Grayshott Medical Spa, formerly the Grayshott Health Spa, in Surrey, UK, is set to launch a new medical clinic led by Grayshott's medical director, Dr Ursula Levine.
US spa industry hits US$18bn in revenues
Spas across the US generated US$18.3bn (€16.3bn, £15bn) in revenues in 2018 and have seen a steady growth across key financial indicators in the last nine years.
The Alchemist Spa targets the teenage market with new treatment menu
The Alchemist Spa at Woolacombe Bay Hotel in Devon, UK, has teamed up with product house Natural Spa Factory to launch its new summer treatment menu, which will include treatments for teenagers.
+ More news   
 
COMPANY PROFILE
YouSPA s.r.l.

YouSPA was conceived by spa industry specialist Régis Boudon-Doris to create the worldwide leader [more...]
+ More profiles  
FEATURED SUPPLIER

Moving with ease and style
Beauty therapists getting dressed for work in the morning need a quick, hassle-free comfortable uniform solution. [more...]
CATALOGUE GALLERY
 

+ More catalogues  
DIRECTORY
+ More directory  
DIARY

05-07 Sep 2019

Annual SWAA Conference

Sarova Whitesands Beach Resort & Spa, Mombasa, Kenya
09-11 Sep 2019

SpaChina Summit

The Ritz-Carlton, Xi’an, China
+ More diary  
 


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