20 Aug 2019 Spa Business: uniting the world of wellness
 
 
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Urban Retreat
111 Skin
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Spa Sales and Reservationist
Salary: Competitive Salary & Benefits
Location: Spa at The Bulgari Hotel & Residences, London, United Kingdom
Company: The Bulgari Hotel London



Senior Spa Therapist
Salary: Competitive Salary & Benefits
Location: Spa at The Bulgari Hotel & Residences, London, United Kingdom
Company: The Bulgari Hotel London



Spa Therapist
Salary: Competitive Salary & Benefits
Location: Spa at The Bulgari Hotel & Residences, London, United Kingdom
Company: The Bulgari Hotel London



Hair Specialist
Salary: Competitive
Location: Knightsbridge, London, UK
Company: Urban Retreat


Spa Therapist
Salary: Up to £18,305 per annum
Location: Belfast, Northern Ireland, UK
Company: GLL
Senior Spa Therapist
Salary: Up to £23,894 per annum
Location: Walthamstow, London, UK
Company: GLL
Therapists
Salary: Up to £24,000 + commission
Location: Ascot, UK
Company: Coworth Park
Facialist
Salary: Up to £12.24 per hour (including annual leave)
Location: Chelsea, London, UK
Company: GLL
Spa Therapist
Salary: Up to £12.24 per hour (including annual leave)
Location: Chelsea, London, UK
Company: GLL
Treatment Trainer
Salary: Competitive
Location: London, UK
Company: 111 Skin
Massage Therapist
Salary: Competitive
Location: London Borough of Hillingdon, UK
Company: No1 Lounges Ltd
Spa Therapist
Salary: £24,000 - £25,500 pa
Location: London, UK
Company: No1 Lounges Ltd
Spa Therapists
Salary: Competitive salary plus benefits
Location: Jersey
Company: L'Horizon Beach Hotel and Spa
Spa Therapists
Salary: Competitive salary plus benefits
Location: Ingliston, Edinburgh, UK
Company: Norton House Hotel and Spa
Spa Therapist
Salary: Competitive salary plus benefits
Location: Redhill, Surrey, UK
Company: Nutfield Priory Hotel and Spa




in this issue

• Iconic Red Door Spa rebrands as Mynd Spa & Salon
• InterContinental opens onsen resort






News headlines
Four Seasons to open resort in Los Cabos with Oasis Spa  
Four Seasons to open resort in Los Cabos with Oasis Spa

By Jane Kitchen

Four Seasons will open a resort in Los Cabos, Mexico this November, featuring a 15,855sq ft Oasis Spa. Designed by Guerin Glass Architects, the Four Seasons Resort Los Cabos at Costa Palmas includes 141 bedrooms, including 23 suites, all designed to integrate indoor-outdoor living. Native landscaping and .... more>>
Emma Darby named COO of Resense  
Emma Darby named COO of Resense

By Jane Kitchen

Leading wellness consultancy Resense has announced the promotion of Emma Darby to the position of chief operating officer (COO). Darby benefits from over 20 years of experience within the wellness industry. Prior to joining Resense in 2012, she was a senior spa director for six years with Ritz Carlton, managing .... more>>

ISPA research: More men visiting spas than ever before  
By Lauren Heath-Jones

Research by the International Spa Association (ISPA), has revealed that more men are going to spas than ever before, with stats indicating that 49 per cent of spa customers are now men, a 20 .... more>>
Global Wellness Summit relocates from Hong Kong to Singapore  
By Liz Terry

Susie Ellis, chair of the Global Wellness Institute, has announced the 2019 Global Wellness Summit will move from Hong Kong to Singapore. Dates will remain unchanged at 15-17 October and .... more>>
Healing Holidays opens Singapore office  
By Jane Kitchen

UK-based wellness travel specialist Healing Holidays has opened its first overseas office in Singapore. The new branch offers wellness solutions to health-conscious consumers from across .... more>>
Expanded spa and new treatment menu for Azerai La Residence, Hue  
By Jane Kitchen

Azerai La Residence in Hue, Vietnam – the second hotel from renowned hotelier Adrian Zecha – has unveiled a newly refurbished luxury spa which is more than 50 percent larger than before, and .... more>>
Lanserhof opens its doors at London's iconic Arts Club  
By Tom Walker

German wellness operator Lanserhof has opened its first UK location at the historic Arts Club in London. The six-storey luxury health and wellness club – situated on Dover Market Street in .... more>>
Equinox and SoulCycle face backlash after it's revealed owner will host Trump fundraiser  
By Liz Terry

Equinox and SoulCycle are facing a significant backlash from members after the Washington Post broke the news that the ultimate owner of the business, Stephen Ross, will host a .... more>>
Dr Ursula Levine to head up medical clinic at Grayshott Medical Spa  
By Lauren Heath-Jones

Grayshott Medical Spa, formerly the Grayshott Health Spa, in Surrey, UK, is set to launch a new medical clinic led by Grayshott's medical director, Dr Ursula Levine. Following its recent .... more>>
US spa industry hits US$18bn in revenues  
By Katie Barnes

Spas across the US generated US$18.3bn (€16.3bn, £15bn) in revenues in 2018 and have seen a steady growth across key financial indicators in the last nine years. This is according to .... more>>
The Alchemist Spa targets the teenage market with new treatment menu  
By Lauren Heath-Jones

The Alchemist Spa at Woolacombe Bay Hotel in Devon, UK, has teamed up with product house Natural Spa Factory to launch its new summer treatment menu, which will include treatments for .... more>>
GWD one of only 15 Instagram accounts followed by Harry & Meghan  
By Jane Kitchen

UK’s Prince Harry and Meghan, the Duchess of Sussex, have announced the 15 Instagram accounts that they’re following, after they unfollowed everyone and requested people to recommend worthy .... more>>
 

Click here to visit the Booker website>>
 
Red Door Spa rebrands to Mynd  
By Jane Kitchen

After more than 100 years in the spa industry, US-based Red Door Salon & Spa has undergone a comprehensive rebrand and will now be known as Mynd Spa & Salon. Mynd Spa & Salon will have a .... more>>
Aman to develop three resorts in Saudi Arabia  
By Jane Kitchen

In partnership with the Royal Commission for Al Ula (RCU), luxury hotel operator Aman will develop three resorts in Saudi Arabia, which are set to open in 2023. Located in Northwest Saudi .... more>>
WTA unveils nine-point list for those marketing themselves as 'Wellness Destinations'  
By Jane Kitchen

With the wellness tourism sector spreading globally, geographic destinations around the world are seeking to position themselves on the radar of wellness-minded travelers from near and far. .... more>>

Features
The Spa at South Lodge, UK

New Opening:
The Spa at South Lodge, UK


Katie Barnes visits the new purpose-built, £14m spa by the owners of Pennyhill Park
John & Karina Stewart

Interview:
John & Karina Stewart


The inspirational couple behind Kamalaya in Thailand talk to Neena Dhillon about emotional therapies, why stress-busting is the new detox and how they’re evolving the concept
Earth Day 2019

News report:
Earth Day 2019


We take a look at how spas around the world celebrated Earth Day and Earth Hour
Finishing touch

Research:
Finishing touch


The benefits of face massage rollers have been given scientific backing from researchers in Japan
Vana

First-person:
Vana


Susie Ellis explains what made her stay at Indian health and wellness retreat Vana so “astonishing”
InterContinental Shanghai Wonderland

New Opening:
InterContinental Shanghai Wonderland


Spa tranquillity at InterContinental Shanghai Wonderland – the world’s first underground hotel, underground hotel
Civana

New Opening:
Civana


Civana opens spa with a focus on democratic wellness
Gharieni

Promotional feature:
Gharieni


Gharieni has long been known as an industry innovator. Now, Forbes Travel Guide has named the company as its official Spa & Wellness Equipment Manufacturer. Sammy Gharieni tells us more
Dr Tom Stubbs

People profile:
Dr Tom Stubbs


Dr Tom Stubbs talks epigenetics tests and spas
Comfort Zone

Promotional feature:
Comfort Zone


Skincare brand Comfort Zone has partnered with Wellness for Cancer to create a new programme of spa treatments for people touched by cancer. Barbara Gavazzoli tells us more
Neil Jacobs

People profile:
Neil Jacobs


Neil Jacobs reveals what the IHG buyout means for Six Senses
Training & education

Software:
Training & education


From bespoke training programmes to 24/7 support teams and company super-users, how are software suppliers helping spas get the most out of their systems?
DNA testing

Everyone’s talking about:
DNA testing


How are spas using DNA tests to offer the ultimate personalised services? Julie Cramer investigates
Spa product news

Noel Asmar wins ISPA award for new Athleisure uniforms

Noel Asmar wins ISPA award for new Athleisure uniforms

FROM SPA-KIT.NET

The Noel Asmar group, a lifestyle brand specialising in uniforms for spa therapists, has been honoured in the 2019 ISPA Innovate Awards for its Athleisure uniforms
 
Elemis' Ultra Smart mask reduces water loss and seals in moisture

Elemis' Ultra Smart mask reduces water loss and seals in moisture

FROM SPA-KIT.NET

Luxury product house Elemis has launched a new face mask that is designed to protect the skin's moisture barrier.
 
Voya appoints Maggie Wright following significant growth in the US

Voya appoints Maggie Wright following significant growth in the US

FROM SPA-KIT.NET

Voya, an Irish thalassotherapy skincare brand, has announced the appointment of Maggie Wright to the role of Western USA business development manager.
Beauty product news

Galgorm to launch exclusive Aromatherapy Associates Forest Therapy treatment following new partnership

Galgorm to launch exclusive Aromatherapy Associates Forest Therapy treatment following new partnership

FROM BEAUTY-KIT.NET

Aromatherapy Associates is set to launch its first Forest Therapy treatment at the Galgorm Spa & Golf Resort in Ballymena, Northern Ireland, after entering into an exclusive product partnership with the resort spa.
 
Payot's L'Authentique is 'perfect alchemy between minerals and plants'

Payot's L'Authentique is 'perfect alchemy between minerals and plants'

FROM BEAUTY-KIT.NET

French skincare brand Payot, has launched L'Authentique, a cellular booster which combines precious actives and natural ingredients to protect the skin from environmental stressors.
 
The Lanesborough to become first UK spa to offer Tata Harper following new partnership

The Lanesborough to become first UK spa to offer Tata Harper following new partnership

FROM BEAUTY-KIT.NET

The Lanesborough Club & Spa in Belgravia, London is to become the first spa in the UK to offer Tata Harper products and treatments.
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Phytomer
From the sea to the skin. As a pioneer of marine skincare, Phytomer represents a story of three impassioned generations and a dedication to cultivating the purest sea ingredients from the picturesque French seaside town of Saint-Malo, in Brittany.
Visit website>>

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Company profile
Book4Time Inc.

Book- 4Time is the preferred wellness technology solution for the world’s largest and most prestigious spa, beauty and wellness brands.

Founded in 2004 by Roger Sholanki, Book4Time is a global provider of a cloud-based management solution for spa and wellness businesses in more than 70 countries.
View full profile>>
 
Featured Suppliers
A truly holistic approach to wellness and beauty

Frella, established in 2014 has been an industry changer with its authentic concepts of bringing holistic wellness into the modern wellness market.
  A truly holistic approach to wellness and beauty
Hand Picked Hotels launches The Hive to improve work/life balance for employees

Independent country house hotel group, Hand Picked Hotels, has partnered with Reward Gateway to launch a new bespoke interactive platform.
  Hand Picked Hotels launches The Hive to improve work/life balance for employees

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03 Sep 2019

Spa Business Bootcamp Course

Laico Hotels & Resorts Regency, Nairobi, Kenya



Click here to visit the ISPA Conference & Expo website>>

Published by The Leisure Media Company Ltd Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ. Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd
Jobs . News . Products . Magazine
New Opening
Kalloni Spa at Parklane Limassol, Cyprus

Marriott has made its debut in Cyprus, with one of the first international branded resorts in the country. The seasoned director of lifestyle of the hotly anticipated property tells Lauren Heath-Jones about its standout spa

By Lauren Heath-Jones | Published in Spa Business 2019 issue 2

Cyprus has commanded much industry attention with the arrival of Parklane, a Luxury Collection Resort & Spa, in the characterful city of Limassol. Launched in March, the property sees Marriott venturing into new territory and it’s one of the first international branded luxury hotels in the country. It’s perhaps most well known in the spa arena, however, as the previous home to Le Méridien Limassol (see p88).

A hallmark experience of the resort, both in size and significance, is its Kalloni Spa. Named after the muse of beauty in Greek mythology, Kalloni was created by Harrods Interiors – the design studio of the world-famous department store. It occupies a 3000sq m (32,292sq ft) duplex, making it one of the largest spas in Cyprus, complete with 12 treatment rooms, three suites – including two with Russian banyas – and five thalassotherapy pools. Seawater therapies, inspired by the Mediterranean shore setting, form the basis of the treatment menu and complement personalised therapies developed in partnership with international brands.

Paris Kounoudis, Parklane’s director of lifestyle, knows the local spa market well having overseen facilities in Greece and Cyprus for more than 12 years and once served as president of the Cyprus Spa Association. He talks to Lauren Heath-Jones about what makes the new spa so special.

What’s the philosophy behind Kalloni? To offer bespoke, luxury experiences – giving our customers something truly personalised while staying true to the roots of the spa. That’s why thalassotherapy is such an integral part of our offering. We’re a Luxury Collection resort. Luxury Collection is all about getting the local feeling, the local elements and incorporating them into the services and culture of the resort and spa.

What makes the offering so personalised? Everything, absolutely everything, can be tailored. We can play with the lighting, the music and adjust them accordingly. We specifically chose Biologique Recherche as a new product brand because it’s very, very effective and customisable – guests can tailor these luxury treatments, practically creating their own experience. We’ve added an operational concept too where guests in our three treatment suites can pick and choose their own á la carte packages. Similarly, the banya can be rented by the hour for individualised treatment bundles.

What’s your favourite part of the new spa? I like the decor, it’s serene and beautiful and our treatment rooms are very spacious, much more calming.

What impact did you have on the project? I wasn’t involved in the design stage as I was living and working in Abu Dhabi. I came on board as a finisher, so my input was to recruit the staff and choose the treatment beds [by Gharieni], the products, the linen by RKF, things like that.

What are you most proud of? My team! We’re a small team – only 13 therapists – but I’m really happy with what we’ve created so far, and how well they’ve coped with the transition from pre-opening to the stage we’re at now, 10 days in. I’m really happy with the level of service that is being provided, hearing guests come out of treatments saying things like ‘that was amazing!’ makes me very proud.

Why did you introduce a totally new treatment menu? We chose Voya to complement our thalassotherapy ritual as it’s seaweed based and Biologique Recherche for customisation and effectiveness. Carol Joy offer amazing hair treatments and products and Gentleman’s Tonic is our men’s range.

We picked brands that would complement each other, and give this luxurious, rich offering. Obviously, every year we’ll add new things and change and grow step by step.

Who is your target market? We’re targeting luxury travellers, people who like to travel and spend a little more on their experiences. Our largest market is the UK, we have a lot of expats and a lot of visitors from the UK. Russia is our second largest, hence the Russian banya – we wanted to create an experience that was traditional and appealing to them, while also offering something completely unique to our guests. The banya is the only one in Cyprus so it’s something of a USP for us.

What are your plans for the spa? The target is pretty straightforward. First of all it’s to continue operating at the level we’re operating at now, with all the treatments and staff we need, and then go through to our next step, which is finalising all the small details so we have the standard exactly where we want it to be across all aspects of the spa. Then, obviously, I want to grow the business, year by year, and hopefully win some awards too.

A spa is reborn

In a former life, Parklane, a Luxury Collection Resort & Spa, in Cyprus operated as Le Méridien Limassol – home to a well known spa globally. With its focus on thalassotherapy, including a wide range of indoor and outdoor pools, and 34 treatment rooms (before the refurb), spa has always been a core part of the destination and over the years it has scooped up 14 major industry awards and had a yearly turnover of more than €1.5m (US$1.7m, £1.3m).

In 2014, new owners felt it was time for a refresh. Now, after four-and-a-half years, an acquisition by Marriott and a major reconstruction, worth €150m (US$169m, £129m) that saw the entire resort rebuilt from the foundations, the property is set to shine once more.

Paris Kounoudis oversees the thalassotherapy spa which is a major feature at the resort
More than €150m has been spent on the refurbishment of the old Le Méridien Limassol
Lighting, music, treatments – everything is hyper personalised says Kounoudis
Kalloni is targetting affluent travellers from the UK and Russia with its luxury facilities
LATEST NEWS
Four Seasons to open resort in Los Cabos with Oasis Spa
Four Seasons will open a resort in Los Cabos, Mexico this November, featuring a 15,855sq ft Oasis Spa.
Emma Darby named COO of Resense
Leading wellness consultancy Resense has announced the promotion of Emma Darby to the position of chief operating officer (COO).
ISPA research: More men visiting spas than ever before
Research by the International Spa Association (ISPA), has revealed that more men are going to spas than ever before, with stats indicating that 49 per cent of spa customers are now men, a 20 per cent increase from the 29 per cent reported in 2005.
Global Wellness Summit relocates from Hong Kong to Singapore
Susie Ellis, chair of the Global Wellness Institute, has announced the 2019 Global Wellness Summit will move from Hong Kong to Singapore.
Healing Holidays opens Singapore office
UK-based wellness travel specialist Healing Holidays has opened its first overseas office in Singapore.
Expanded spa and new treatment menu for Azerai La Residence, Hue
Azerai La Residence in Hue, Vietnam – the second hotel from renowned hotelier Adrian Zecha – has unveiled a newly refurbished luxury spa which is more than 50 percent larger than before, and boasts new thermotherapy areas for men and women, in addition to a range of new treatments.
Lanserhof opens its doors at London's iconic Arts Club
German wellness operator Lanserhof has opened its first UK location at the historic Arts Club in London.
Equinox and SoulCycle face backlash after it's revealed owner will host Trump fundraiser
Equinox and SoulCycle are facing a significant backlash from members after the Washington Post broke the news that the ultimate owner of the business, Stephen Ross, will host a fundraising event for Donald Trump's re-election.
Dr Ursula Levine to head up medical clinic at Grayshott Medical Spa
Grayshott Medical Spa, formerly the Grayshott Health Spa, in Surrey, UK, is set to launch a new medical clinic led by Grayshott's medical director, Dr Ursula Levine.
US spa industry hits US$18bn in revenues
Spas across the US generated US$18.3bn (€16.3bn, £15bn) in revenues in 2018 and have seen a steady growth across key financial indicators in the last nine years.
The Alchemist Spa targets the teenage market with new treatment menu
The Alchemist Spa at Woolacombe Bay Hotel in Devon, UK, has teamed up with product house Natural Spa Factory to launch its new summer treatment menu, which will include treatments for teenagers.
GWD one of only 15 Instagram accounts followed by Harry & Meghan
UK’s Prince Harry and Meghan, the Duchess of Sussex, have announced the 15 Instagram accounts that they’re following this month, after they unfollowed everyone and requested people to recommend worthy causes for them to follow.
+ More news   
 
COMPANY PROFILE
Book4Time Inc.

Book- 4Time is the preferred wellness technology solution for the world’s largest and most presti [more...]
+ More profiles  
FEATURED SUPPLIER

Simone Sighinolfi joins Comfort Zone
2018 was a great year for Comfort Zone with the company reporting substantial growth in its international presence. [more...]
CATALOGUE GALLERY
 

+ More catalogues  
DIRECTORY
+ More directory  
DIARY

05-07 Sep 2019

Annual SWAA Conference

Sarova Whitesands Beach Resort & Spa, Mombasa, Kenya
09-11 Sep 2019

SpaChina Summit

The Ritz-Carlton, Xi’an, China
+ More diary  
 


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