Jobs   News   Features   Video    Products   Magazine   Handbook   Email sign up   Advertise  
Job opportunities with KUN Sports
Operations Manager
KUN Sports
Salary: £3,000 - £4,100 / month (tax free)
Job location: London, UK
KUN Sports is a privately owned Saudi sports, fitness and wellness company; it was built with an unrivalled team to reinforce new standards in the sports industry and to make the world a better place in health and fitness. With an international reach, it is currently operating and investing in selective brands that focus on promoting sports, fitness and wellness concepts.

KUN Sports is inspired by living in wellbeing which demonstrates confidence and longevity; it is young, vibrant, and welcoming. It is edgy, modern, and solid.

We are recruiting for an Operations Manager (Spa).

Our ideal candidate will hold a Bachelor’s degree in Business and/or Hospitality Management. You will also have at least 5 years’ experience in the hospitality industry, preferably a 5 star hotel.

The purpose of the role will be to drive and lead the commercial and financial performance of the spa ensuring complete visibility and maximising all opportunities and resources. To ensure that the highest service standards are adhered to, and that guest experience exceeds expectation. You'll be working closely with the General Manager in establishing and maintaining key business objectives, effective marketing/PR, operational brand standards, guest relations and personnel management.

Main duties include;
• Create and maintain relations with spa guests through having an active presence in spa reception and other key guest areas.
• Maintain consistent guest satisfaction through collating guest feedback received from hotel surveys and communicate this with the team, implementing changes or training where necessary.
• Communicate with the team to identify areas for improvement and to develop and implement a continuous improvement program.
• Develop an annual training plan with spa seniors and ensure that all employees are trained and developed to meet the needs of the business.
• Monitor all personnel procedures including rotas, sickness, holidays and payroll.
• Ensure the facility is adequately manned at all times. Oversee the smooth running of all business centres in the spa.
• Carry out daily briefings with the entire spa team, communicating guest information and revenue targets.
• Monitor service, operational standards and client satisfaction taking necessary action to Brand standards are maintained and quality is controlled.
• Hold structured and interactive spa team meetings on a monthly basis.
• Conduct weekly meetings with all staff about the following issues: weekly revenues problems, review of sales techniques, quality of staff work, training needs, any other items which may be a concern.
• To monitor retail displays and spa service displays, in the spa and public areas.

For further information and a full job description, click here.
APPLY NOW
Other vacancies with KUN Sports
Head Trainer / Personal Training Manager
Salary: £3,000 - £4,100 / month (tax free) Location: London, UK
Spa Manager
Salary: £3,000 - £4,100 / month (tax free) Location: London, UK
FEATURED SUPPLIERS

Spa Vision and Spa Guru Consulting team up to bring combined expertise to Asia PacificRegion
Leading spa and wellness consultancies Spa Vision and Spa Guru Consulting are set to collaborate to bring exceptional expertise and insight to projects across the Asia Pacific Region. [more...]

Seth Mattison to speak at ISPA Talent Symposium
The International SPA Association (ISPA) will hold its inaugural ISPA Talent Symposium on 15 April at The Ritz-Carlton, Bacara in Santa Barbara, CA. [more...]
COMPANY PROFILES
Circadia®

For three generations, the Pugliese family has been committed to elevating the profession of the [more...]
+ More profiles  
CATALOGUE GALLERY
 

+ More catalogues  

VIDEO GALLERY

Phytomer - PREBIOFORCE - Balancing Soothing Concentrate
PHYTOMER has launched PREBIOFORCE Balancing Soothing Concentrate, its first prebiotic serum designed to rebalance the skin's microbiota. Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

19-21 Feb 2020

ForumPiscine - 12th International Pool & Spa Expo and Congress

Bologna Exhibition Centre, Bologna, Italy
24 Feb 2020

Global Beauty & Wellness Exchange

Montage Palmetto Bluff, Bluffton, United States
+ More diary  
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
SPA BUSINESS
SPA OPPORTUNITIES
SPA BUSINESS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020
Jobs   News   Products   Magazine
Job opportunities with KUN Sports
Operations Manager
KUN Sports
Salary: £3,000 - £4,100 / month (tax free)
Job location: London, UK
KUN Sports is a privately owned Saudi sports, fitness and wellness company; it was built with an unrivalled team to reinforce new standards in the sports industry and to make the world a better place in health and fitness. With an international reach, it is currently operating and investing in selective brands that focus on promoting sports, fitness and wellness concepts.

KUN Sports is inspired by living in wellbeing which demonstrates confidence and longevity; it is young, vibrant, and welcoming. It is edgy, modern, and solid.

We are recruiting for an Operations Manager (Spa).

Our ideal candidate will hold a Bachelor’s degree in Business and/or Hospitality Management. You will also have at least 5 years’ experience in the hospitality industry, preferably a 5 star hotel.

The purpose of the role will be to drive and lead the commercial and financial performance of the spa ensuring complete visibility and maximising all opportunities and resources. To ensure that the highest service standards are adhered to, and that guest experience exceeds expectation. You'll be working closely with the General Manager in establishing and maintaining key business objectives, effective marketing/PR, operational brand standards, guest relations and personnel management.

Main duties include;
• Create and maintain relations with spa guests through having an active presence in spa reception and other key guest areas.
• Maintain consistent guest satisfaction through collating guest feedback received from hotel surveys and communicate this with the team, implementing changes or training where necessary.
• Communicate with the team to identify areas for improvement and to develop and implement a continuous improvement program.
• Develop an annual training plan with spa seniors and ensure that all employees are trained and developed to meet the needs of the business.
• Monitor all personnel procedures including rotas, sickness, holidays and payroll.
• Ensure the facility is adequately manned at all times. Oversee the smooth running of all business centres in the spa.
• Carry out daily briefings with the entire spa team, communicating guest information and revenue targets.
• Monitor service, operational standards and client satisfaction taking necessary action to Brand standards are maintained and quality is controlled.
• Hold structured and interactive spa team meetings on a monthly basis.
• Conduct weekly meetings with all staff about the following issues: weekly revenues problems, review of sales techniques, quality of staff work, training needs, any other items which may be a concern.
• To monitor retail displays and spa service displays, in the spa and public areas.

For further information and a full job description, click here.
APPLY NOW
Other vacancies with KUN Sports
Head Trainer / Personal Training Manager
Salary: £3,000 - £4,100 / month (tax free) Location: London, UK
Spa Manager
Salary: £3,000 - £4,100 / month (tax free) Location: London, UK
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS