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NEWS
Psychology professor trains Preidlhof’s therapists how to help guests recover from lockdown
POSTED 14 Jul 2020 . BY Megan Whitby
Spa director Patrizia Bortolin has worked with a psychology professor to train staff about how to cater to guests' new needs after the impact of lockdown Credit: Preidlhof
"This training will help therapists understand how to welcome, understand and sustain our guests after lockdown"
– Patrizia Bortolin
Italian destination spa and hotel, Preidlhof, in South Tyrol, has reopened with new measures and offerings designed to address the guests’ needs and challenges following global lockdown.

The spa team will support guests in dealing with any trauma resulting from months of lockdown having undergone intensified training with Preidlhof spa director Patrizia Bortolin, in conjunction with a Professor of Psychology who is also a practising psychotherapist and mindfulness teacher.

This cross-disciplinary therapeutic approach to training will prepare therapists for all the potential psycho-dynamics, attitudes, fears, and reactions that guests may present following lockdown. The training has focused in particular on listening skills in relation to picking up and interpreting both verbal and non-verbal communications from guests.

Bortolin spoke to Spa Business about the new training.

“The professor I partnered with helped reinforce that to help others we first have to look after ourselves. Just talking about happiness is not enough at this stage.

“Therapists, beauticians, and trainers need the chance to better understand, from a psychological point of view, what they all lived through during lockdown and how others may have had a completely different experience.

“In turn, this will help them understand how to welcome, understand, sustain and help to transform what is in the heart, body and mind of our guests after the global lockdown.”

In addition, the resort is offering all guests a series of free weekly meetings with its pool of specialists to help treat anxieties and concerns that have emerged over recent months.

This includes dedicated sessions with trauma-healing specialist Stefano Battaglia, who will guide guests towards recovery from shock and trauma in its various forms, as well as time with therapist and TCM expert, Martin Kirchler, to help guests understand themselves better while identifying and strengthening their talents.

Furthermore, Bortolin and Preidlhof’s in-house Doctor, Dr Angerer will work with guests to reduce psychophysical stress through heart rate analysis, psycho-aromatherapy, laughter yoga and forest bathing.

Bortolin highlighted that Preidlhof’s Integrated Healing Programme will be particularly useful to help guests’ recovery after lockdown as it includes trauma touch therapy during daily 80-minute Glowing Flow sessions, claimed to release emotional blocks, anxiety and tension using refined bodywork techniques designed to reconnect and harmonise the mind and body.

Upon reopening, all areas and services of Preidlhof’s 5,000sq m wellness space will be available to guests, including the six-floor Sauna Tower, fitness and yoga classes, and the varied programme of inclusive daily activities and excursions.
Sign up here to get the Spa Business and Spa Business insider weekly ezines and every issue of Spa Business and Spa Business insider magazines free on digital.
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NEWS
Psychology professor trains Preidlhof’s therapists how to help guests recover from lockdown
POSTED 14 Jul 2020 . BY Megan Whitby
Spa director Patrizia Bortolin has worked with a psychology professor to train staff about how to cater to guests' new needs after the impact of lockdown Credit: Preidlhof
This training will help therapists understand how to welcome, understand and sustain our guests after lockdown
– Patrizia Bortolin
Italian destination spa and hotel, Preidlhof, in South Tyrol, has reopened with new measures and offerings designed to address the guests’ needs and challenges following global lockdown.

The spa team will support guests in dealing with any trauma resulting from months of lockdown having undergone intensified training with Preidlhof spa director Patrizia Bortolin, in conjunction with a Professor of Psychology who is also a practising psychotherapist and mindfulness teacher.

This cross-disciplinary therapeutic approach to training will prepare therapists for all the potential psycho-dynamics, attitudes, fears, and reactions that guests may present following lockdown. The training has focused in particular on listening skills in relation to picking up and interpreting both verbal and non-verbal communications from guests.

Bortolin spoke to Spa Business about the new training.

“The professor I partnered with helped reinforce that to help others we first have to look after ourselves. Just talking about happiness is not enough at this stage.

“Therapists, beauticians, and trainers need the chance to better understand, from a psychological point of view, what they all lived through during lockdown and how others may have had a completely different experience.

“In turn, this will help them understand how to welcome, understand, sustain and help to transform what is in the heart, body and mind of our guests after the global lockdown.”

In addition, the resort is offering all guests a series of free weekly meetings with its pool of specialists to help treat anxieties and concerns that have emerged over recent months.

This includes dedicated sessions with trauma-healing specialist Stefano Battaglia, who will guide guests towards recovery from shock and trauma in its various forms, as well as time with therapist and TCM expert, Martin Kirchler, to help guests understand themselves better while identifying and strengthening their talents.

Furthermore, Bortolin and Preidlhof’s in-house Doctor, Dr Angerer will work with guests to reduce psychophysical stress through heart rate analysis, psycho-aromatherapy, laughter yoga and forest bathing.

Bortolin highlighted that Preidlhof’s Integrated Healing Programme will be particularly useful to help guests’ recovery after lockdown as it includes trauma touch therapy during daily 80-minute Glowing Flow sessions, claimed to release emotional blocks, anxiety and tension using refined bodywork techniques designed to reconnect and harmonise the mind and body.

Upon reopening, all areas and services of Preidlhof’s 5,000sq m wellness space will be available to guests, including the six-floor Sauna Tower, fitness and yoga classes, and the varied programme of inclusive daily activities and excursions.
Sign up here to get the Spa Business and Spa Business insider weekly ezines and every issue of Spa Business and Spa Business insider magazines free on digital.
RELATED STORIES
Preidlhof launches transformational wellness programmes with trauma healing bodywork


Luxury destination spa Preidlhof in South Tyrol, Italy, is offering a Transformational Wellness Programme which claims to help people become ‘open to change’ and to ‘expand and flourish’.
FEATURE: Industry insights: Staying Well


A look at how some of the biggest hotel operators are addressing wellness rooms
Sleep well, dream well at the Preidlhof Hotel


Set in the picturesque mountains of the South Tyrol in Austria, the Preidlhof Hotel is already an escapist’s dream.
Preidlhof Hotel & Spa debuts Dream Well Suite


The Preidlhof Hotel and Spa in South Tyrol, Austria, has just unveiled a Dream Well Suite, which has won this year’s Innovation Award at the European Health and Spa Awards.
MORE NEWS
Therapists must wear visor and face mask for all close-contact treatments, says new government guidance
Close-contact services, including facials, can recommence in England as of Saturday 15 August, following a statement from the UK government.
COVID-19 has made local markets more important than ever, says Emma Darby, Resense COO
According to Resense’s COO, Emma Darby, domestic markets have always been a crucial target audience, but in the midst of COVID-19, their custom has become even more important.
The Headland unveils £10m beachfront wellbeing and hydrotherapy centre
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ResortSuite’s app lets guests control their own wellness itinerary
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to- have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite. [more...]

Iyashi Dôme: the original Japanese sauna
In 2004, Shogoro Uemura, CEO of Iyashi Dôme, was inspired by his father’s work to create a new treatment protocol based on the Japanese tradition of sand bathing. [more...]
COMPANY PROFILES
RKF Luxury Linen

RKF was born 20 years ago on the foundations of a century-old company. Today, RKF Group consists o [more...]
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+ More catalogues  

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ResortSuite mobile. Deploy your own fully branded app. Give your guests unlimited access to your resort with real time booking capabilities, dining reservations, itineraries, member profiles and more... Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

16-19 Aug 2020

SPATEC Spring North America

Ritz-Carlton, Miami, United States
23-24 Aug 2020

The International Congress of Esthetics and Spa - Long Beach

Long Beach Convention Center , Long Beach, United States
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
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