GET SPA BUSINESS
magazine
Yes! Send me the FREE digital editions of Spa Business and Spa Business insider magazines and the FREE weekly Spa Business and Spa Business insider ezines and breaking news alerts!
Not right now, thanksclose this window
News   Features   Video    Products   Magazine   Handbook   Email sign up   Advertise  
NEWS
Susan Bonner appointed OneSpaWorld CCO as Glenn Fusfield announces plans to retire as CEO
POSTED 18 Sep 2020 . BY Megan Whitby
Susan Bonner began her career at KPMG Consulting and has over 20 years of experience in the cruise line sector
"I’m incredibly proud of everything the company and our team has accomplished together and I'm honoured to have served in this leadership role"
– Glenn Fusfield
Cruise ship and resort operator, OneSpaWorld Holdings (OSW) has announced that Susan Bonner will join the company as chief commercial officer, starting 12 October, 2020.

In this newly created position, Bonner will be part of the executive leadership team and have global responsibility for overseeing the successful direction, planning and execution of all aspects of OSW’s revenue and operating initiatives to further accelerate the company’s growth plan.

Bonner began her career at KPMG Consulting and has over 20 years of experience in the cruise line sector, with a background in strategy, revenue management, operations management, sales and marketing.

She most recently served as MD and VP, APAC Region for Celebrity Cruises, a subsidiary of Royal Caribbean Group, and has previously served in global leadership roles at Royal Caribbean Group and its five brands.

In January 2020, Celebrity Cruises selected OSW as the exclusive spa and wellness partner for its fleet.

OSW has also announced that Glenn Fusfield, CEO and member of the Board of Directors, informed the company of his intention to retire effective 31 March 2021.

He commented: “After 20 years of my life committed to working with the wonderful and talented associates of OSW. I’m incredibly proud of everything the company and our team has accomplished together and I am honoured to have served in this leadership role.”

Fusfield will continue to serve as an independent member of the Board of Directors following his retirement while Leonard Fluxman, current executive chair and previous CEO during 2001 to 2018, is expected to assume the title of CEO once again.

“Glenn has been a partner and friend for more than 20 years and I will truly miss our collaboration upon his retirement,” said Fluxman, “I look forward to continuing to benefit from his wisdom while he remains a member of our Board of Directors.”

He continued: “We’re thrilled to have attracted Susan to OSW and believe now is the opportune time to expand our leadership team to support the significant growth opportunities that lie ahead for our company.

“Her proven track record and experience developing and implementing innovative strategies to drive revenue will be highly valuable to us, as we continue to elevate our spa service offerings.”

In May 2020, OSW struck a rescue deal with private equity firm, L Catterton for financial pandemic assistance. Click here to find out more from Spa Business.
Sign up here to get the Spa Business and Spa Business insider weekly ezines and every issue of Spa Business and Spa Business insider magazines free on digital.
RELATED STORIES
On-board spa operator, One Spa World, gets cash injection from L Catterton


Cruise ship and resort operator, One Spa World (OSW), has struck a rescue deal with private equity firm, L Catterton for financial pandemic assistance.
OneSpaWorld and Celebrity Cruises announce exclusive partnership


Celebrity Cruises has selected health and wellness provider OneSpaWorld as the exclusive spa and wellness partner for its fleet.
Celebrity Cruises to launch own spa offering aboard new ship


Cruise operator Celebrity Cruises, a subsidiary of Royal Caribbean Cruises, is launching the Celebrity Apex, a new ship with its own spa offering.
Haymaker and OneSpaWorld to combine in US$948m deal


Haymaker Acquisition Corp. and OneSpaWorld (OSW), a global provider of health and wellness products and services onboard cruise ships and in resorts around the world, have entered into what they call a "definitive business combination agreement" – a transaction valued at US$948m.
MORE NEWS
Frontline Summit 2020: 'The world’s largest gathering of people-powered businesses'
Customer experience software developer, AskNicely, has announced it will host a new virtual event called the Frontline Experience Summit.
Largest ever global touch study reveals 54 per cent of people feel touch-hungry
In a COVID-19 era, human touch and physical connection are being restricted like never before, but results from the world’s largest global touch study show that 54 per cent of people felt they had too little touch in their lives, even before the pandemic.
ISM Spa launches new spa concept with signature journey inspired by the five elements
Spa management company, ISM Spa, has introduced a new spa and wellness concept named R+R Wellness, at the Grand Hyatt Nashville.
Little Kulala to launch holistic desert retreat in the Namib Desert wilderness reserve
Currently undergoing a thorough refurbishment, Little Kulala, Wilderness Safaris’ acclaimed desert retreat in Namibia’s Sossusvlei area, is creating a new holistic health and wellness retreat in the heart of the private Kulala Wilderness Reserve.
+ More news   
LATEST JOBS
+ More jobs  

FEATURED SUPPLIERS

ResortSuite’s app lets guests control their own wellness itinerary
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to- have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite. [more...]

Ritz Carlton co-founder joins Frontline Summit 2020 as keynote speaker
Frontline work has never been more important and frontline workers are the largest class of workers on the planet, as well as the most impactful group on the experience customers get. [more...]
COMPANY PROFILES
Blu Spas, Inc.

Blu is a full-service firm offering consulting, advisory and operating solutions. [more...]
+ More profiles  
CATALOGUE GALLERY
 

+ More catalogues  

VIDEO GALLERY

ResortSuite mobile: give your guests unlimited access to your resort
ResortSuite mobile. Deploy your own fully branded app. Give your guests unlimited access to your resort with real time booking capabilities, dining reservations, itineraries, member profiles and more... Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

19-21 Oct 2020

Beautyworld Japan West

INTEX Osaka, Osaka, Japan
20-21 Oct 2020

The Wellness Experience

Online, United States
+ More diary  
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
SPA BUSINESS
SPA OPPORTUNITIES
SPA BUSINESS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020
News   Products   Magazine
NEWS
Susan Bonner appointed OneSpaWorld CCO as Glenn Fusfield announces plans to retire as CEO
POSTED 18 Sep 2020 . BY Megan Whitby
Susan Bonner began her career at KPMG Consulting and has over 20 years of experience in the cruise line sector
I’m incredibly proud of everything the company and our team has accomplished together and I'm honoured to have served in this leadership role
– Glenn Fusfield
Cruise ship and resort operator, OneSpaWorld Holdings (OSW) has announced that Susan Bonner will join the company as chief commercial officer, starting 12 October, 2020.

In this newly created position, Bonner will be part of the executive leadership team and have global responsibility for overseeing the successful direction, planning and execution of all aspects of OSW’s revenue and operating initiatives to further accelerate the company’s growth plan.

Bonner began her career at KPMG Consulting and has over 20 years of experience in the cruise line sector, with a background in strategy, revenue management, operations management, sales and marketing.

She most recently served as MD and VP, APAC Region for Celebrity Cruises, a subsidiary of Royal Caribbean Group, and has previously served in global leadership roles at Royal Caribbean Group and its five brands.

In January 2020, Celebrity Cruises selected OSW as the exclusive spa and wellness partner for its fleet.

OSW has also announced that Glenn Fusfield, CEO and member of the Board of Directors, informed the company of his intention to retire effective 31 March 2021.

He commented: “After 20 years of my life committed to working with the wonderful and talented associates of OSW. I’m incredibly proud of everything the company and our team has accomplished together and I am honoured to have served in this leadership role.”

Fusfield will continue to serve as an independent member of the Board of Directors following his retirement while Leonard Fluxman, current executive chair and previous CEO during 2001 to 2018, is expected to assume the title of CEO once again.

“Glenn has been a partner and friend for more than 20 years and I will truly miss our collaboration upon his retirement,” said Fluxman, “I look forward to continuing to benefit from his wisdom while he remains a member of our Board of Directors.”

He continued: “We’re thrilled to have attracted Susan to OSW and believe now is the opportune time to expand our leadership team to support the significant growth opportunities that lie ahead for our company.

“Her proven track record and experience developing and implementing innovative strategies to drive revenue will be highly valuable to us, as we continue to elevate our spa service offerings.”

In May 2020, OSW struck a rescue deal with private equity firm, L Catterton for financial pandemic assistance. Click here to find out more from Spa Business.
Sign up here to get the Spa Business and Spa Business insider weekly ezines and every issue of Spa Business and Spa Business insider magazines free on digital.
RELATED STORIES
On-board spa operator, One Spa World, gets cash injection from L Catterton


Cruise ship and resort operator, One Spa World (OSW), has struck a rescue deal with private equity firm, L Catterton for financial pandemic assistance.
OneSpaWorld and Celebrity Cruises announce exclusive partnership


Celebrity Cruises has selected health and wellness provider OneSpaWorld as the exclusive spa and wellness partner for its fleet.
Celebrity Cruises to launch own spa offering aboard new ship


Cruise operator Celebrity Cruises, a subsidiary of Royal Caribbean Cruises, is launching the Celebrity Apex, a new ship with its own spa offering.
Haymaker and OneSpaWorld to combine in US$948m deal


Haymaker Acquisition Corp. and OneSpaWorld (OSW), a global provider of health and wellness products and services onboard cruise ships and in resorts around the world, have entered into what they call a "definitive business combination agreement" – a transaction valued at US$948m.
MORE NEWS
Frontline Summit 2020: 'The world’s largest gathering of people-powered businesses'
Customer experience software developer, AskNicely, has announced it will host a new virtual event called the Frontline Experience Summit.
Largest ever global touch study reveals 54 per cent of people feel touch-hungry
In a COVID-19 era, human touch and physical connection are being restricted like never before, but results from the world’s largest global touch study show that 54 per cent of people felt they had too little touch in their lives, even before the pandemic.
ISM Spa launches new spa concept with signature journey inspired by the five elements
Spa management company, ISM Spa, has introduced a new spa and wellness concept named R+R Wellness, at the Grand Hyatt Nashville.
Little Kulala to launch holistic desert retreat in the Namib Desert wilderness reserve
Currently undergoing a thorough refurbishment, Little Kulala, Wilderness Safaris’ acclaimed desert retreat in Namibia’s Sossusvlei area, is creating a new holistic health and wellness retreat in the heart of the private Kulala Wilderness Reserve.
Extensive new medi-wellness resort, RAKxa, will offer complete blueprint of health in Bangkok’s ‘Green Lung’
RAKxa, a new fully integrative wellness and medical retreat will open in Thailand in December 2020, as a result of a three-way partnership between Thai-based M.K. Real Estate Development, VitalLife Scientific Wellness Clinic and Minor Hotels Group, which will manage the resort.
COVID-19 has exacerbated the global mental health crisis, according to WHO survey
The pandemic has disrupted or halted critical mental health services in 93 per cent of countries worldwide, according to a new survey by the World Health organisation (WHO).
+ More news   
 
FEATURED SUPPLIERS

ResortSuite’s app lets guests control their own wellness itinerary
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to- have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite. [more...]

Ritz Carlton co-founder joins Frontline Summit 2020 as keynote speaker
Frontline work has never been more important and frontline workers are the largest class of workers on the planet, as well as the most impactful group on the experience customers get. [more...]
COMPANY PROFILES
Blu Spas, Inc.

Blu is a full-service firm offering consulting, advisory and operating solutions. [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

ResortSuite mobile: give your guests unlimited access to your resort
ResortSuite mobile. Deploy your own fully branded app. Give your guests unlimited access to your resort with real time booking capabilities, dining reservations, itineraries, member profiles and more... Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

19-21 Oct 2020

Beautyworld Japan West

INTEX Osaka, Osaka, Japan
20-21 Oct 2020

The Wellness Experience

Online, United States
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS