GET SPA BUSINESS
magazine
Yes! Send me the FREE digital editions of Spa Business and Spa Business insider magazines and the FREE weekly Spa Business and Spa Business insider ezines and breaking news alerts!
Not right now, thanksclose this window
News   Features   Video    Products   Magazine   Handbook   Email sign up   Advertise  
NEWS
Grayshott Spa announces permanent closure
POSTED 22 Nov 2020 . BY Megan Whitby
Lanserhof Group has announced it will permanently close Grayshott Spa Credit: Grayshott Spa
Grayshott Spa, an icon of the UK wellness industry, has succumbed to the pandemic, announcing it is to close permanently, 55 years after opening as a health retreat.

Sheila McCann, who heads the Grayshott team, has attributed the failure to the UK's second lockdown, saying "The impact of the global COVID-19 outbreak and a second lockdown further restricting travel means that, unfortunately, the business can no longer be considered viable.

"Our shareholders are reviewing and weighing options going forward, however, steps are being taken to cease trading," said McCann, "The future of trade is currently looking uncertain and despite returning guest loyalty, closure has become inevitable."

Grayshott Spa was acquired by the Lanserhof Group and London & Regional Properties in 2017 in a 50:50 partnership deal as part of Lanserhof's global expansion plans.

At the time, Lanserhof MD, Dr Christian Harisch, said: "Lanserhof is very happy to have found the ideal partner with London & Regional Properties."

The family-run Lanserhof Group, which owns spas in Austria and Germany has undertaken a programme of refurbishment at Grayshott and focused on the spa’s medical wellness offering, bringing McCann back into the business from Chiva-Som, where she had been general manager for five years.

She had spent seven years at Grayshott earlier in her career.

Lanserhof also recently opened a medical spa and wellness outpost in London at the Arts Club and is underway with a new project in Germany in the form of the €100m Lanserhof Sylt. It's understood that these will not be impacted by the closure of Grayshott.

McCann has indicated that deposits and gift vouchers and certificates will be refunded, although the exact mechanism which will be used to wind up the business is not yet known.

Grayshott Spa is a prime asset in a prestigious location and it's likely the owners will be looking to sell the building, which has 59 guest rooms and 39 treatment rooms.

Spa Business editorial director, Liz Terry, said: "The UK government was wrong to close spas during second lockdown and the decision is having a devastating effect on both the UK spa and wellness industry and UK plc, with the loss of good jobs and hard-won, solid investments.

"Before second lockdown, spas had proven they could operate safely as COVID-secure environments, so people were safer in a spa than almost anywhere else.

"This means there was no scientific basis for the decision to close spas and we understand operators may have a legal case for damages against the UK government for loss of trading.

"It will be interesting to see if any decide to exercise their right to take this action to recover losses."

In a message to guests, McCann said: "We hope all of our guests and followers continue to stay positive and be proactive with their health and wellbeing.

"We're proud of the work we've done and knowledge we've shared on the path towards improving the health and wellbeing of our guests. We thank you sincerely for your trust, confidence and loyal patronage over the decades.

"The Grayshott team were always inspired by the knowledge that we helped so many and that Grayshott became a special place for our loyal guests, so we hope that all our guests are left with fond memories and the knowledge they need maintain good health and wellbeing through life."

Sign up here to get the Spa Business and Spa Business insider weekly ezines and every issue of Spa Business and Spa Business insider magazines free on digital.
RELATED STORIES
FEATURE: Country focus: Best of British


We take a look at the standout concepts offered in the world-class spas that have opened in the UK over the last three years
Dr Ursula Levine to head up medical clinic at Grayshott Medical Spa


Grayshott Medical Spa, formerly the Grayshott Health Spa, in Surrey, UK, is set to launch a new medical clinic led by Grayshott's medical director, Dr Ursula Levine.
Grayshott Health Spa launches Health Regime experience and healthy cookery school


Grayshott Health Spa, a luxury spa resort and the former home of Alfred, Lord Tennyson, in Surrey, UK, is set to introduce the Health Regime experience, a seven-day programme designed to balance and restore the digestive system.
FEATURE: People profile: Sheila McCann


Sheila McCann is a key figure in the global spa industry and used to run Chiva-Som
MORE NEWS
Florida Spa Association forms strategic alliances with CFSA and FSMA
Ilana Moses, founder of the Florida Spa Association (FSA), has recently announced new alliances with the Florida State Massage Therapy Association (FSMTA) and Club Spa Fitness Association (CSFA.)
Updated: English spas can reopen on 2 December and remain open across all three tiers
On Wednesday 2 December, all spas across England will be permitted to reopen, as the country emerges from its second lockdown.
Upcoming Montage Healdsburg names director of spa and unveils wine-inspired programming
Montage has selected Carrie Sotebeer to lead the spa team at the upcoming Montage Healdsburg resort in California, opening 12 December 2020.
Pullman to rollout new in-hotel wellbeing and fitness offering with classes powered by Les Mills
Pullman Hotels & Resorts, part of the Accor group, is introducing Pullman Power Fitness, a social fitness concept with on-demand classes and a community of motivated guests.
+ More news   
LATEST JOBS
+ More jobs  

FEATURED SUPPLIERS

ResortSuite’s app lets guests control their own wellness itinerary
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to- have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite. [more...]

Cryotherapy specialists, L&R Kältetechnik, launch new artofcryo.com division
L&R Kältetechnik has launched a new division, named artofcryo.com, after 30 years’ experience with -110 °C electrical solutions. [more...]
COMPANY PROFILES
Sothys Paris

Founded in 1946, Sothys is owned by the Mas family. Chief executive Christian Mas oversees the com [more...]
+ More profiles  
CATALOGUE GALLERY
 

+ More catalogues  

VIDEO GALLERY

AskNicely
Experience Awesome Increase reviews, testimonials and repeat visits. Empower and motivate your frontline teams to make every customer experience awesome! Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

01-03 Dec 2020

Self-Care and Personal Sustainability Summit

Kripalu Center for Yoga and Health, Massachusetts, United States
03-04 Dec 2020

World Sauna Forum

Online, Finland
+ More diary  
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
SPA BUSINESS
SPA OPPORTUNITIES
SPA BUSINESS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020
News   Products   Magazine
NEWS
Grayshott Spa announces permanent closure
POSTED 22 Nov 2020 . BY Megan Whitby
Lanserhof Group has announced it will permanently close Grayshott Spa Credit: Grayshott Spa
Grayshott Spa, an icon of the UK wellness industry, has succumbed to the pandemic, announcing it is to close permanently, 55 years after opening as a health retreat.

Sheila McCann, who heads the Grayshott team, has attributed the failure to the UK's second lockdown, saying "The impact of the global COVID-19 outbreak and a second lockdown further restricting travel means that, unfortunately, the business can no longer be considered viable.

"Our shareholders are reviewing and weighing options going forward, however, steps are being taken to cease trading," said McCann, "The future of trade is currently looking uncertain and despite returning guest loyalty, closure has become inevitable."

Grayshott Spa was acquired by the Lanserhof Group and London & Regional Properties in 2017 in a 50:50 partnership deal as part of Lanserhof's global expansion plans.

At the time, Lanserhof MD, Dr Christian Harisch, said: "Lanserhof is very happy to have found the ideal partner with London & Regional Properties."

The family-run Lanserhof Group, which owns spas in Austria and Germany has undertaken a programme of refurbishment at Grayshott and focused on the spa’s medical wellness offering, bringing McCann back into the business from Chiva-Som, where she had been general manager for five years.

She had spent seven years at Grayshott earlier in her career.

Lanserhof also recently opened a medical spa and wellness outpost in London at the Arts Club and is underway with a new project in Germany in the form of the €100m Lanserhof Sylt. It's understood that these will not be impacted by the closure of Grayshott.

McCann has indicated that deposits and gift vouchers and certificates will be refunded, although the exact mechanism which will be used to wind up the business is not yet known.

Grayshott Spa is a prime asset in a prestigious location and it's likely the owners will be looking to sell the building, which has 59 guest rooms and 39 treatment rooms.

Spa Business editorial director, Liz Terry, said: "The UK government was wrong to close spas during second lockdown and the decision is having a devastating effect on both the UK spa and wellness industry and UK plc, with the loss of good jobs and hard-won, solid investments.

"Before second lockdown, spas had proven they could operate safely as COVID-secure environments, so people were safer in a spa than almost anywhere else.

"This means there was no scientific basis for the decision to close spas and we understand operators may have a legal case for damages against the UK government for loss of trading.

"It will be interesting to see if any decide to exercise their right to take this action to recover losses."

In a message to guests, McCann said: "We hope all of our guests and followers continue to stay positive and be proactive with their health and wellbeing.

"We're proud of the work we've done and knowledge we've shared on the path towards improving the health and wellbeing of our guests. We thank you sincerely for your trust, confidence and loyal patronage over the decades.

"The Grayshott team were always inspired by the knowledge that we helped so many and that Grayshott became a special place for our loyal guests, so we hope that all our guests are left with fond memories and the knowledge they need maintain good health and wellbeing through life."

Sign up here to get the Spa Business and Spa Business insider weekly ezines and every issue of Spa Business and Spa Business insider magazines free on digital.
RELATED STORIES
FEATURE: Country focus: Best of British


We take a look at the standout concepts offered in the world-class spas that have opened in the UK over the last three years
Dr Ursula Levine to head up medical clinic at Grayshott Medical Spa


Grayshott Medical Spa, formerly the Grayshott Health Spa, in Surrey, UK, is set to launch a new medical clinic led by Grayshott's medical director, Dr Ursula Levine.
Grayshott Health Spa launches Health Regime experience and healthy cookery school


Grayshott Health Spa, a luxury spa resort and the former home of Alfred, Lord Tennyson, in Surrey, UK, is set to introduce the Health Regime experience, a seven-day programme designed to balance and restore the digestive system.
FEATURE: People profile: Sheila McCann


Sheila McCann is a key figure in the global spa industry and used to run Chiva-Som
MORE NEWS
Florida Spa Association forms strategic alliances with CFSA and FSMA
Ilana Moses, founder of the Florida Spa Association (FSA), has recently announced new alliances with the Florida State Massage Therapy Association (FSMTA) and Club Spa Fitness Association (CSFA.)
Updated: English spas can reopen on 2 December and remain open across all three tiers
On Wednesday 2 December, all spas across England will be permitted to reopen, as the country emerges from its second lockdown.
Upcoming Montage Healdsburg names director of spa and unveils wine-inspired programming
Montage has selected Carrie Sotebeer to lead the spa team at the upcoming Montage Healdsburg resort in California, opening 12 December 2020.
Pullman to rollout new in-hotel wellbeing and fitness offering with classes powered by Les Mills
Pullman Hotels & Resorts, part of the Accor group, is introducing Pullman Power Fitness, a social fitness concept with on-demand classes and a community of motivated guests.
Carden Park scoops Best New Spa accolade at Good Spa Guide Awards 2020
The Spa at Carden in Northern England has been named the UK’s Best New Spa at this year’s Good Spa Guide (GSG) Awards 2020.
Daniele Vastolo appointed GM of Chiva-Som’s first Middle Eastern wellness resort
Daniele Vastolo has been appointed GM of Zulal Wellness Resort by Chiva-Som in Qatar, slated to open Q1 2021.
+ More news   
 
FEATURED SUPPLIERS

ResortSuite’s app lets guests control their own wellness itinerary
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to- have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite. [more...]

Cryotherapy specialists, L&R Kältetechnik, launch new artofcryo.com division
L&R Kältetechnik has launched a new division, named artofcryo.com, after 30 years’ experience with -110 °C electrical solutions. [more...]
COMPANY PROFILES
Sothys Paris

Founded in 1946, Sothys is owned by the Mas family. Chief executive Christian Mas oversees the com [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

AskNicely
Experience Awesome Increase reviews, testimonials and repeat visits. Empower and motivate your frontline teams to make every customer experience awesome! Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

01-03 Dec 2020

Self-Care and Personal Sustainability Summit

Kripalu Center for Yoga and Health, Massachusetts, United States
03-04 Dec 2020

World Sauna Forum

Online, Finland
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS