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PRODUCT NEWS
ResortSuite’s app lets guests control their own wellness itinerary
18 Jun 2020 . BY Megan Whitby
The app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements
Photo: ResortSuite
The future has always been tech-based –but COVID-19 will drive this trend from a nice-to-have to a must-have
– Frank Pitsikalis
Founder and CEO of hospitality management software system ResortSuite, Frank Pitsikalis, believes that COVID-19 is forcing the wellness industry to accelerate the shift to digital.

Pitsikalis believes: “The future has always been tech-based but COVID-19 will drive this trend from a nice-to-have to a must-have.”

In his opinion, technology is going to be used to completely transform the guest’s experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa, they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

Pitsikalis’ company offers a mobile software system – called ResortSuite Mobile – to enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary.

The app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

Pitsikalis concluded: “Guests will be returning with preferences and expectations we have never seen before; thus, it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

To read more from Frank Pitsikalis, click here.
PRODUCT NEWS
Valmont debuts microbiome-balancing skincare range
Swiss beauty brand, Valmont introduces PRIMARY, the company’s first microbiome-balancing skincare collection.
Noel Asmar introduces eco-friendly face shields for therapists
Noel Asmar Uniforms has unveiled discrete protective face shields for close contact treatments.
Gharieni launches illuminated protective screen for facial treatments
Gharieni has unveiled an illuminated protective screen to separate clients and therapists during facial treatments.
Finnmark Sauna creates luxury sauna on wheels
UK-based sauna specialist, Finnmark Sauna, has developed a mobile wellness experience comprised of a wood-burning sauna within a transportable trailer.
Spa Vision supports diversification at Tasmania Clinic
Spa Vision has supplied state of the art 'relax' beds to Victoria's Cosmetic Medical Clinic, in Tasmania, Australia, as it prepares to reopen on 15 June.
RKF Luxury Linen collaborates with CODAGE Paris
RKF Luxury Linen, a creator of the finest linen for spas and cosmetic brands, has announced a new collaboration with French cosmetic brand CODAGE Paris.
Living Earth Crafts launches Anti-Microbial FacePillow for massage beds
Massage and wellness equipment supplier Living Earth Crafts (LEC) has unveiled an Anti- Microbial FacePillow in response to COVID-19.
Cooling me softly: SnowRoom offers ultimate feel-good factor
Nothing electrifies the senses and sparks emotions like encountering fresh snow.
Technology will play a key role as spas adapt to business after the lockdown
As the spa and wellness industry emerges into a new normal in the wake of the 2020 COVID lockdown, spas will be altering many of their business practices in order to adhere to social distancing guidelines and reduce unnecessary human interaction.
30th annual ISPA Conference & Expo moves to May 2021
COVID-19 has led us and our industry to pause, breathe and reset.
Water Soul: ocean-concious sustainable sun care
Comfort Zone, the Italian skin care brand of the Davines group, a certified B Corporation, has introduced three new products to Water Soul, its ocean-conscious sustainable sun care line.
Espa makes pledge to work in harmony with nature
Espa has announced three new changes to enhance its commitment to being a natural and environmentally-friendly skincare brand.
+ More products  
LATEST JOBS
+ More jobs  

Company profile
ResortSuite

Founded in 2000 by Frank Pitsikalis, ResortSuite is a cutting-edge software company specialising i [more...]
Supplier details
ResortSuite
Toronto Ontario Canada
Integrated hospitality software for spas, clubs, resorts and hotels.
Website
More details
COMPANY PROFILES
Circadia®

For three generations, the Pugliese family has been committed to elevating the profession of the [more...]
+ More profiles  
CATALOGUE GALLERY
 

+ More catalogues  

VIDEO GALLERY

Zenoti Online Booking
Intelligent online booking designed to handle the complex scheduling needs of a salon and spa. Give your customers a reliable, accessible online booking system that accommodates their every request. Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

16-17 Jul 2020

APSWC Round Table 2020

Naman Resort, Da Nang, Vietnam
03-05 Aug 2020

World Fitness & Wellness Summit

Raffles City Convention Centre, Singapore
+ More diary  
 
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Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020
News   Products   Magazine
PRODUCT NEWS
ResortSuite’s app lets guests control their own wellness itinerary
18 Jun 2020 . BY Megan Whitby
The app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements
Photo: ResortSuite
The future has always been tech-based –but COVID-19 will drive this trend from a nice-to-have to a must-have
– Frank Pitsikalis
Founder and CEO of hospitality management software system ResortSuite, Frank Pitsikalis, believes that COVID-19 is forcing the wellness industry to accelerate the shift to digital.

Pitsikalis believes: “The future has always been tech-based but COVID-19 will drive this trend from a nice-to-have to a must-have.”

In his opinion, technology is going to be used to completely transform the guest’s experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa, they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

Pitsikalis’ company offers a mobile software system – called ResortSuite Mobile – to enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary.

The app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

Pitsikalis concluded: “Guests will be returning with preferences and expectations we have never seen before; thus, it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

To read more from Frank Pitsikalis, click here.
PRODUCT NEWS
Valmont debuts microbiome-balancing skincare range
Swiss beauty brand, Valmont introduces PRIMARY, the company’s first microbiome-balancing skincare collection.
Noel Asmar introduces eco-friendly face shields for therapists
Noel Asmar Uniforms has unveiled discrete protective face shields for close contact treatments.
Gharieni launches illuminated protective screen for facial treatments
Gharieni has unveiled an illuminated protective screen to separate clients and therapists during facial treatments.
Finnmark Sauna creates luxury sauna on wheels
UK-based sauna specialist, Finnmark Sauna, has developed a mobile wellness experience comprised of a wood-burning sauna within a transportable trailer.
Spa Vision supports diversification at Tasmania Clinic
Spa Vision has supplied state of the art 'relax' beds to Victoria's Cosmetic Medical Clinic, in Tasmania, Australia, as it prepares to reopen on 15 June.
RKF Luxury Linen collaborates with CODAGE Paris
RKF Luxury Linen, a creator of the finest linen for spas and cosmetic brands, has announced a new collaboration with French cosmetic brand CODAGE Paris.
Living Earth Crafts launches Anti-Microbial FacePillow for massage beds
Massage and wellness equipment supplier Living Earth Crafts (LEC) has unveiled an Anti- Microbial FacePillow in response to COVID-19.
Cooling me softly: SnowRoom offers ultimate feel-good factor
Nothing electrifies the senses and sparks emotions like encountering fresh snow.
Technology will play a key role as spas adapt to business after the lockdown
As the spa and wellness industry emerges into a new normal in the wake of the 2020 COVID lockdown, spas will be altering many of their business practices in order to adhere to social distancing guidelines and reduce unnecessary human interaction.
30th annual ISPA Conference & Expo moves to May 2021
COVID-19 has led us and our industry to pause, breathe and reset.
Espa makes pledge to work in harmony with nature
Espa has announced three new changes to enhance its commitment to being a natural and environmentally-friendly skincare brand.
Made for multi-center spas. Perfect for the post-COVID world
Your customers expect greater health and safety assurances. Zenoti helps you exceed new expectations by seamlessly weaving every interaction with your brand through their trusted mobile phones, reducing unnecessary touch and maintaining social distancing.
+ More products   
 
Company profile
ResortSuite

Founded in 2000 by Frank Pitsikalis, ResortSuite is a cutting-edge software company specialising i [more...]
Supplier details
ResortSuite
Toronto Ontario Canada
Integrated hospitality software for spas, clubs, resorts and hotels.
Website
More details
COMPANY PROFILES
Circadia®

For three generations, the Pugliese family has been committed to elevating the profession of the [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

Zenoti Online Booking
Intelligent online booking designed to handle the complex scheduling needs of a salon and spa. Give your customers a reliable, accessible online booking system that accommodates their every request. Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

16-17 Jul 2020

APSWC Round Table 2020

Naman Resort, Da Nang, Vietnam
03-05 Aug 2020

World Fitness & Wellness Summit

Raffles City Convention Centre, Singapore
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS