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PRODUCT NEWS
Rockliffe Hall Spa will offer hotel guests DIY treatment toolkits with virtual tutorials during spa’s closure
25 Jun 2020 . BY Megan Whitby
The spa kits are available in two versions
Photo: Rockliffe Hall Hotel
We’ve come up with innovative new ways to make sure our guests still get the luxury service they’d expect when the hotel reopens
– Jason Adams
Rockliffe Hall Spa is preparing to provide in-room wellness treatment experiences for hotel guests while the spa remains closed due to the COVID pandemic.

The spa team at Rockliffe Hall Hotel, in Durham, UK, has created in-room treatment kits with DIY video tutorials to allow guests to perform treatments from the comfort of their guest room.

UK hotels have been given the green light to reopen by the government on 4 July while spas have been instructed to remain closed.

Guests will be able to choose from two different spa kits – Facial in a box or Deluxe Spa in a box – both of which will be sent to guest’s rooms along with a video tutorial where a spa expert will guide guests on how to use each product to create their own spa experience.

Costing £42 (US$52, €47), the Facial in a box kit is suitable for all skin types and is designed to deliver dewy radiant skin using a range of Caudalie products, including its Instant foaming cleanser, Beauty Elixir, Gentle Buffing Cream Exfoliator and Instant Detox Mask, as well as three samples of Caudalie’s Premier Cru range – The Serum, The Rich Cream and The Eye Cream.

The Deluxe kit is designed to facilitate an in-room relaxation space and includes hand balm, pillow mist, bath foam and a candle from aromatherapy specialists, Neom. The package also features a Comfort Zone sheet mask and hand and foot care samples, as well as a Davines hair mask. The deluxe in-room spa kit is priced at £97 (US$120, €106).

Although Rockliffe’s spa remains closed it is provisionally accepting Spa Day and Treatment bookings from 1 August subject to the latest government guidelines.

The hotel management is closely following all developments and is working closely with professional bodies including the UK Spa Association.

Jason Adams, Rockliffe Hall’s MD, said: “While the hotel has been closed we’ve made the best use of the time of those who haven’t been furloughed – we’ve come up with innovative new ways to make sure our guests still get the luxury service they’d expect when the hotel re-opens, in very different circumstances to what any of us are used to.

“Of course, we’ve also introduced rigorous protocols to ensure everyone stays safe, but under our team’s PPE you can rest assured you’ll enjoy the usual first-class Rockliffe hospitality.”
If you would like to get each issue of Spa Business and Spa Business insider magazines sent direct to you for FREE, plus the weekly Spa Business and Spa Business insider ezines, sign up now!





Although Rockliffe’s spa remains closed it is provisionally accepting Spa Day and Treatment bookings from 1 August subject to the latest government guidelines



UK hotels have been given the green light to reopen by the government on 4 July while spas have been instructed to remain closed
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Following a quick customer survey to establish demand, BC SoftWear pulled out all the stops to design and deliver a high quality and exceptional value face mask that their customers in the hotel, laundry and spa sectors could rely upon.
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16-17 Jul 2020

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News   Products   Magazine
PRODUCT NEWS
Rockliffe Hall Spa will offer hotel guests DIY treatment toolkits with virtual tutorials during spa’s closure
25 Jun 2020 . BY Megan Whitby
The spa kits are available in two versions
Photo: Rockliffe Hall Hotel
We’ve come up with innovative new ways to make sure our guests still get the luxury service they’d expect when the hotel reopens
– Jason Adams
Rockliffe Hall Spa is preparing to provide in-room wellness treatment experiences for hotel guests while the spa remains closed due to the COVID pandemic.

The spa team at Rockliffe Hall Hotel, in Durham, UK, has created in-room treatment kits with DIY video tutorials to allow guests to perform treatments from the comfort of their guest room.

UK hotels have been given the green light to reopen by the government on 4 July while spas have been instructed to remain closed.

Guests will be able to choose from two different spa kits – Facial in a box or Deluxe Spa in a box – both of which will be sent to guest’s rooms along with a video tutorial where a spa expert will guide guests on how to use each product to create their own spa experience.

Costing £42 (US$52, €47), the Facial in a box kit is suitable for all skin types and is designed to deliver dewy radiant skin using a range of Caudalie products, including its Instant foaming cleanser, Beauty Elixir, Gentle Buffing Cream Exfoliator and Instant Detox Mask, as well as three samples of Caudalie’s Premier Cru range – The Serum, The Rich Cream and The Eye Cream.

The Deluxe kit is designed to facilitate an in-room relaxation space and includes hand balm, pillow mist, bath foam and a candle from aromatherapy specialists, Neom. The package also features a Comfort Zone sheet mask and hand and foot care samples, as well as a Davines hair mask. The deluxe in-room spa kit is priced at £97 (US$120, €106).

Although Rockliffe’s spa remains closed it is provisionally accepting Spa Day and Treatment bookings from 1 August subject to the latest government guidelines.

The hotel management is closely following all developments and is working closely with professional bodies including the UK Spa Association.

Jason Adams, Rockliffe Hall’s MD, said: “While the hotel has been closed we’ve made the best use of the time of those who haven’t been furloughed – we’ve come up with innovative new ways to make sure our guests still get the luxury service they’d expect when the hotel re-opens, in very different circumstances to what any of us are used to.

“Of course, we’ve also introduced rigorous protocols to ensure everyone stays safe, but under our team’s PPE you can rest assured you’ll enjoy the usual first-class Rockliffe hospitality.”
If you would like to get each issue of Spa Business and Spa Business insider magazines sent direct to you for FREE, plus the weekly Spa Business and Spa Business insider ezines, sign up now!





Although Rockliffe’s spa remains closed it is provisionally accepting Spa Day and Treatment bookings from 1 August subject to the latest government guidelines



UK hotels have been given the green light to reopen by the government on 4 July while spas have been instructed to remain closed
PRODUCT NEWS
Raised Spirit unveils Aroma Diffuser and organic CBD Diffuser Oil
Hemp lifestyle brand and product house, Raised Spirit, has announced the launch of an Aroma Diffuser and organic CBD Diffuser Oil.
BC SoftWear develops natural cotton and triple layer face masks for washing and reusing
Following a quick customer survey to establish demand, BC SoftWear pulled out all the stops to design and deliver a high quality and exceptional value face mask that their customers in the hotel, laundry and spa sectors could rely upon.
Valmont debuts microbiome-balancing skincare range
Swiss beauty brand, Valmont introduces PRIMARY, the company’s first microbiome-balancing skincare collection.
Noel Asmar introduces eco-friendly face shields for therapists
Noel Asmar Uniforms has unveiled discrete protective face shields for close contact treatments.
Gharieni launches illuminated protective screen for facial treatments
Gharieni has unveiled an illuminated protective screen to separate clients and therapists during facial treatments.
Finnmark Sauna creates luxury sauna on wheels
UK-based sauna specialist, Finnmark Sauna, has developed a mobile wellness experience comprised of a wood-burning sauna within a transportable trailer.
ResortSuite’s app lets guests control their own wellness itinerary
Founder and CEO of hospitality management software system ResortSuite, Frank Pitsikalis, believes that COVID-19 is forcing the wellness industry to accelerate the shift to digital.
Spa Vision supports diversification at Tasmania Clinic
Spa Vision has supplied state of the art 'relax' beds to Victoria's Cosmetic Medical Clinic, in Tasmania, Australia, as it prepares to reopen on 15 June.
Living Earth Crafts launches Anti-Microbial FacePillow for massage beds
Massage and wellness equipment supplier Living Earth Crafts (LEC) has unveiled an Anti- Microbial FacePillow in response to COVID-19.
Cooling me softly: SnowRoom offers ultimate feel-good factor
Nothing electrifies the senses and sparks emotions like encountering fresh snow.
30th annual ISPA Conference & Expo moves to May 2021
COVID-19 has led us and our industry to pause, breathe and reset.
Espa makes pledge to work in harmony with nature
Espa has announced three new changes to enhance its commitment to being a natural and environmentally-friendly skincare brand.
+ More products   
 
COMPANY PROFILES
Vagheggi Spa

Established in 1975, Vagheggi is an Italian professional skincare company. Our headquarters and pr [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

An Overview of Zenoti Software
Zenoti takes care of every aspect of your business, so you can focus on what you love - helping people and changing lives. Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

16-17 Jul 2020

APSWC Round Table 2020

Naman Resort, Da Nang, Vietnam
03-05 Aug 2020

World Fitness & Wellness Summit

Raffles City Convention Centre, Singapore
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS