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Company profile
Hepburn Wellness Group

 

Sothys Paris


Background
Hepburn Wellness Group is a division of Belgravia Leisure, an Australian leisure management company partnering with government sectors, public companies, indigenous trusts and private operators. We manage over 200 swim, sports, health, spa, wellness resort, tourist parks and boutique accommodation facilities across Australia and internationally.

Main products and services
Hepburn Wellness Group offers spa and wellness feasibility studies, operational design, consultancy and full management of spa and wellness properties.
Current spa and wellness properties fully managed by the company include thermal springs, thalasso bathing and destination wellness retreats and spas – including boutique accommodation properties.
Our approach includes:
• Spa, wellness, accommodation, food & beverage and event & tourism management
• feasibility and spa design
• successful integration of spa and wellness into boutique accommodation
• operational and performance reviews
• creating efficiencies, revenue forecasts and budget preparation
• financial performance objectives
• brand development and management
• destination brand marketing, promotion and advertising planning
• recruitment and training – supply of teams
• integrating cultural authenticity, nature, unique experiences and connections
• spa product development and retail strategies
• fostering local employment and career development opportunities

USPs
Our professional approach to spa management ensures that all aspects of your business are managed for successful outcomes, providing uncompromising efficiencies of operation, excellence in service quality and the continuous development of consumer/guest awareness, as well as recruitment and training. Transparency in reporting and communications enable you to have visibility of the performance, progress and activities of your sites while providing a unique guest experience.

Top clients
• Hepburn Bathhouse & Spa - Hepburn Springs, Victoria, Australia
• Hepburn Spa Retreat - Hepburn Springs Escape - Hepburn Springs, Victoria Australia
• Onsen Retreat and Spa - Mount Hotham, Victoria, Australia (Mt Hotham Skiing Company / Merlin Entertainments)
• White Spa - Mount Hotham, Victoria, Australia (Mt Hotham Skiing Company / Merlin Entertainments)
• Wai Ariki Hot Springs & Spa - Rotorua, New Zealand (Pukeroa Oruawhata Group) (in development)
• Lake Bellagio Wellness Resort - Daylesford

Where in the world?
Belgravia Leisure currently manages sites across Australia and New Zealand, specialising in unique destination spa, wellness, accommodation, mineral and hot springs.

Future plans
• Wai Ariki Hot Springs and Spa, New Zealand. Traditional Maori culture and geothermal wellness experience
• Lake Bellagio. 200-room mineral wellness Retreat with 400-seat conference centre
• Other projects yet to be announced

Who’s who?
Karen Golden, general manager, Hepburn Wellness Group, Belgravia Leisure - Tourism and Wellness.

Address:
PO Box 572
Daylesford
VIC, 3460
Australia
Tel: +61 3 5321 6000
Fax:
Email: [email protected]
Website: www.hepburnwellness.com



FEATURED SUPPLIERS

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Choosing the best wellness business management software can mean the difference between success and failure. There’s a lot riding on this decision. Good software should do a lot of things: web and mobile appointment booking, staff and payroll management, inventory and revenue management, marketing and customer retention, managing your business intelligence and reporting, and keeping your data secure. [more...]

Iyashi Dôme celebrates 15th anniversary of its groundbreaking Japanese-style sauna
For more than 300 years, the Japanese have enjoyed the therapeutic value of bathing in the warm sand which is found in certain curative thermal springs. This form of cure, called Suna Ryoho, allows the body to eliminate accumulated toxins by sweating. [more...]
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VIDEO GALLERY

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DIRECTORY
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DIARY

 

28 Nov 2019

Bali Wellness Summit

Alila Seminyak, Bali, Indonesia
29 Nov 2019

FHT Conference

The King’s Fund, London, United Kingdom
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Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2019
Jobs   News   Products   Magazine
Company profile

Hepburn Wellness Group

 



Sothys Paris


Background
Hepburn Wellness Group is a division of Belgravia Leisure, an Australian leisure management company partnering with government sectors, public companies, indigenous trusts and private operators. We manage over 200 swim, sports, health, spa, wellness resort, tourist parks and boutique accommodation facilities across Australia and internationally.

Main products and services
Hepburn Wellness Group offers spa and wellness feasibility studies, operational design, consultancy and full management of spa and wellness properties.
Current spa and wellness properties fully managed by the company include thermal springs, thalasso bathing and destination wellness retreats and spas – including boutique accommodation properties.
Our approach includes:
• Spa, wellness, accommodation, food & beverage and event & tourism management
• feasibility and spa design
• successful integration of spa and wellness into boutique accommodation
• operational and performance reviews
• creating efficiencies, revenue forecasts and budget preparation
• financial performance objectives
• brand development and management
• destination brand marketing, promotion and advertising planning
• recruitment and training – supply of teams
• integrating cultural authenticity, nature, unique experiences and connections
• spa product development and retail strategies
• fostering local employment and career development opportunities

USPs
Our professional approach to spa management ensures that all aspects of your business are managed for successful outcomes, providing uncompromising efficiencies of operation, excellence in service quality and the continuous development of consumer/guest awareness, as well as recruitment and training. Transparency in reporting and communications enable you to have visibility of the performance, progress and activities of your sites while providing a unique guest experience.

Top clients
• Hepburn Bathhouse & Spa - Hepburn Springs, Victoria, Australia
• Hepburn Spa Retreat - Hepburn Springs Escape - Hepburn Springs, Victoria Australia
• Onsen Retreat and Spa - Mount Hotham, Victoria, Australia (Mt Hotham Skiing Company / Merlin Entertainments)
• White Spa - Mount Hotham, Victoria, Australia (Mt Hotham Skiing Company / Merlin Entertainments)
• Wai Ariki Hot Springs & Spa - Rotorua, New Zealand (Pukeroa Oruawhata Group) (in development)
• Lake Bellagio Wellness Resort - Daylesford

Where in the world?
Belgravia Leisure currently manages sites across Australia and New Zealand, specialising in unique destination spa, wellness, accommodation, mineral and hot springs.

Future plans
• Wai Ariki Hot Springs and Spa, New Zealand. Traditional Maori culture and geothermal wellness experience
• Lake Bellagio. 200-room mineral wellness Retreat with 400-seat conference centre
• Other projects yet to be announced

Who’s who?
Karen Golden, general manager, Hepburn Wellness Group, Belgravia Leisure - Tourism and Wellness.

Address:
PO Box 572
Daylesford
VIC, 3460
Australia
T: +61 3 5321 6000
E: [email protected]
W: hepburnwellness.com



 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2019

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS