News   Features   Video    Products   Magazine   Handbook   Email sign up   Advertise  
Company profile
TAC | The Assistant Company

 

Thomas Roessler, MD


Background
Founded in 2001, TAC is an owner-managed company with more than 90 employees and four locations: in Vienna and Hartberg, Austria; Hanover, Germany and Chicago, US.
The TAC software serves several key markets within the leisure industry:
Reservation Assistant – Spa & Activity Software specialises in the unique software needs of those in the spa industry
Club Assistant – Membership Software is focused on the special features of the fitness market
Entry Assistant – Access Control Software specialises in the needs of the thermal bath industry.

Main services
Reservation Assistant - by TAC optimises and simplifies all processes of modern spa management, including reservations, membership management, employee scheduling, table reservations, stock control, CRM and billing.
‘Reservation Assistant’ offers more than 200 interfaces to external systems such as PMS and access control, as well as reports and statistics for measuring performance. An easy-to-navigate dashboard provides a quick overview of your spa’s economic performance.

Additional services
TAC’s add-ons are innovative tools for maximising sales revenue and strengthening customer satisfaction.
The TAC Webshop integrates sales, appointment bookings, lounger reservation, a partner area and much more. The intuitive design and user-friendly screens offer the highest flexibility. With Digital Signage, spas will generate more turnover from guests who are already on-site.
Furthermore, guests can book appointments from spa treatments to lounger reservations at the Self-Service Kiosk and pay for these by chip.
And with ‘sense.’ – TAC’s cloud-based software – employees have reservation plans with them any time, any place on all mobile devices.

USPs
TAC’s credo “designed to simplify” is reflected in all its products. TAC offers one platform for all activities.
The software is suitable for all areas of a modern spa, and customers build their individual solution including those functions that best suit their business needs.
A skilled support team is at our customers’ disposal 24 hours a day, seven days a week, via phone, e-mail or Skype.

How many spas do you supply?
TAC has 1,200 customers in 65 countries.

Top clients
La Mamounia, Rocco Forte Hotels, Swissotel, Kempinski Hotels & Resorts, Grand Resort Bad Ragaz, Nivea Spa, Radisson, Palace Gstaad, The Dolder Grand, Aspria, and Richmond Nua Wellness-Spa Sapanca.

Where in the world?
65 countries, including the USA, Germany, Austria, Switzerland, Mexico, Hong Kong, Morocco, Qatar and the Dominican Republic.

Trade shows
Fitness Expo Vienna; ITB Berlin; FIBO Cologne; SpaCamp and Interbad Germany

Who’s who?
Thomas Roessler, managing director
Guenther Poellabauer, managing director
Gernot Tobisch, director operations
Bernhard Rappold, director software development

What the clients say
“Reservation Assistant helps us manage our resources efficiently and react flexibly to the needs of our guests.”
Hakan Balcan, general manager, Richmond Nua Wellness-Spa Sapanca

Address:
Schildbach 111
8230 Hartberg
Styria
Austria
Tel: +43 3332 6005 990
Fax: +43 3332 6005 950
Email: [email protected]
Website: www.tac.eu.com
Linkedin: http://www.linkedin.com/company/tac-gmbh
Facebook: http://www.facebook.com/TACTheAssistantCompany



FEATURED SUPPLIERS

ResortSuite’s app lets guests control their own wellness itinerary
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to- have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite. [more...]

AskNicely helps empower businesses to improve customer experience and boost NPS
Maintaining a consistent customer experience is critical to the success of a growing B2C service brand. [more...]
COMPANY PROFILES
TAC | The Assistant Company

Founded in 2001, TAC is an owner-managed company with more than 90 employees and four locations: i [more...]
+ More profiles  
CATALOGUE GALLERY
 

+ More catalogues  

VIDEO GALLERY

BC Softwear Product Demonstration Pure Spa Linen & Energy saving SupremeSoft Towels
BC Softwear introduces the new Pure Spa Linen cotton sheets, duvet covers and pillow cases especially designed for luxury spas. The SupremeSoft range offers incredible energy saving over traditional towelling with a cashmere soft feel. Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

02-04 Feb 2021

Beauty West Africa

Landmark Centre, Lagos, Nigeria
02-04 Feb 2021

Spatex 2021

Ericsson Exhibition Hall, Ricoh Arena, Coventry, United Kingdom
+ More diary  
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
SPA BUSINESS
SPA OPPORTUNITIES
SPA BUSINESS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2021
News   Products   Magazine
Company profile

TAC | The Assistant Company

 



Thomas Roessler, MD


Background
Founded in 2001, TAC is an owner-managed company with more than 90 employees and four locations: in Vienna and Hartberg, Austria; Hanover, Germany and Chicago, US.
The TAC software serves several key markets within the leisure industry:
Reservation Assistant – Spa & Activity Software specialises in the unique software needs of those in the spa industry
Club Assistant – Membership Software is focused on the special features of the fitness market
Entry Assistant – Access Control Software specialises in the needs of the thermal bath industry.

Main services
Reservation Assistant - by TAC optimises and simplifies all processes of modern spa management, including reservations, membership management, employee scheduling, table reservations, stock control, CRM and billing.
‘Reservation Assistant’ offers more than 200 interfaces to external systems such as PMS and access control, as well as reports and statistics for measuring performance. An easy-to-navigate dashboard provides a quick overview of your spa’s economic performance.

Additional services
TAC’s add-ons are innovative tools for maximising sales revenue and strengthening customer satisfaction.
The TAC Webshop integrates sales, appointment bookings, lounger reservation, a partner area and much more. The intuitive design and user-friendly screens offer the highest flexibility. With Digital Signage, spas will generate more turnover from guests who are already on-site.
Furthermore, guests can book appointments from spa treatments to lounger reservations at the Self-Service Kiosk and pay for these by chip.
And with ‘sense.’ – TAC’s cloud-based software – employees have reservation plans with them any time, any place on all mobile devices.

USPs
TAC’s credo “designed to simplify” is reflected in all its products. TAC offers one platform for all activities.
The software is suitable for all areas of a modern spa, and customers build their individual solution including those functions that best suit their business needs.
A skilled support team is at our customers’ disposal 24 hours a day, seven days a week, via phone, e-mail or Skype.

How many spas do you supply?
TAC has 1,200 customers in 65 countries.

Top clients
La Mamounia, Rocco Forte Hotels, Swissotel, Kempinski Hotels & Resorts, Grand Resort Bad Ragaz, Nivea Spa, Radisson, Palace Gstaad, The Dolder Grand, Aspria, and Richmond Nua Wellness-Spa Sapanca.

Where in the world?
65 countries, including the USA, Germany, Austria, Switzerland, Mexico, Hong Kong, Morocco, Qatar and the Dominican Republic.

Trade shows
Fitness Expo Vienna; ITB Berlin; FIBO Cologne; SpaCamp and Interbad Germany

Who’s who?
Thomas Roessler, managing director
Guenther Poellabauer, managing director
Gernot Tobisch, director operations
Bernhard Rappold, director software development

What the clients say
“Reservation Assistant helps us manage our resources efficiently and react flexibly to the needs of our guests.”
Hakan Balcan, general manager, Richmond Nua Wellness-Spa Sapanca

Address:
Schildbach 111
8230 Hartberg
Styria
Austria
T: +43 3332 6005 990
E: [email protected]
W: tac.eu.com
Linkedin: http://www.linkedin.com/company/tac-gmbh
Facebook: http://www.facebook.com/TACTheAssistantCompany



 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2021

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS