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Touch(less) and go

Erin Lee and Alina Hernandez outline the many benefits of touchless wellness experiences in an evolving spa marketplace


Touchless wellness refers to any treatment, therapy or experience that delivers a selection of physical, mental and spiritual benefits using a product or service with the intention to benefit the health and wellbeing of an individual – without the need for direct physical touch or a therapist to deliver the experience. Touchless wellness experiences can be curated as stand-alone or as part of a full integration with other treatments or therapies, and as part of a guest journey experience.

Although touchless wellness practices have been around for millennia (think meditation, gong baths, sound healing and energy healing), they are now being reinvented and innovated with the use of technology.

Evolving wellness landscape
We are evolving our idea of what is included in the spa offering and how these have been historically delivered. In today’s digital and technologically advanced environment, the wellness space is one that harnesses the power of technology and uses it in tandem with touch therapies such as massage, body scrubs and facials. This not only enriches the service offerings, it elevates the experience.

But with treatments and experiences such as mind/body technologies, salt rooms, contrast therapies, gong baths, music, infrared treatments and therapies and other practices, touch becomes less important. In the context of social wellness and other trends, touchless wellness is at the heart of a rapidly evolving wellness landscape.

Wellness for all
In a world where wellness has often been perceived as a luxury accessible only to a privileged few, touchless wellness emerges as a game-changer, with the power to democratise wellbeing for everyone.

The beauty of touchless wellness lies in its accessibility, breaking down barriers that have hindered people from embracing a healthier lifestyle – perhaps most importantly, affordability. New touchless solutions reduce the demand for additional labour, often making holistic wellbeing more economically feasible for a broader demographic. Families also stand to benefit as touchless wellness becomes an inclusive experience that can be enjoyed together, fostering a shared commitment to health and harmony, whereas many spas still have a ‘no children’ policy.

Carving out dedicated hours for self-care can also be challenging for many people, but touchless alternatives provide flexibility, accommodating even the busiest individuals. It’s a revolutionary shift that acknowledges the importance of wellbeing without demanding a significant time investment. Additionally, the ability to stack or layer the therapies offers the ultimate value for the wellness spend – and better wellness gains.

Mental wellness
The past three years have also seen a global mental health crisis, with one in eight people worldwide living with a mental illness. Conditions such as anxiety and PTSD can make it incredibly difficult for people to embrace treatments such as massage. Touchless wellness offers a user-friendly way for people to access treatment for these conditions while easing them into touch therapies.

The benefits of touchless therapies include decreasing stress in chronic sufferers. Studies have shown that sensory deprivation and floatation tanks can decrease stress, depression, anxiety and pain, and can increase sleep quality and feelings of optimism.

Efficiency and simplicity
Touchless wellness marks a revolutionary shift in the approach to some treatments, offering the advantage of being able to be experienced while fully clothed. These innovative concepts prioritise efficiency and simplicity, eliminating the need for additional logistics and other operational implications and further operating costs since de-robing is unnecessary.

Touchless wellness can offer a wide variety of services while maintaining high-quality experiences, limiting human error and reducing the unpredictability of business models that are heavily based on service providers. Most experiences only require someone to start the equipment initially and do a final check-in at the end of a session. This easier operating model takes stress off of owner/operators while delivering healthy ROIs.

Excerpted from the new white paper, ‘The Landscape of Touchless Wellness’. The full report is available to download in the membership area of the Touchless Wellness Association website. Membership is free.
BENEFITS OF TOUCHLESS WELLNESS EXPERIENCES

Diversified services: Introducing touchless wellness expands the range of services a business can provide, attracting a broader clientele.

Adaptability to preferences: Touchless options cater to individuals who prefer or require treatments without direct physical contact, accommodating a wider spectrum of customer preferences.

Market differentiation: Including touchless wellness sets a business apart in a competitive market.

Increased accessibility: Touchless options make wellness more accessible, breaking down barriers related to location and time constraints.

Cost-efficiency: Offering touchless treatments can be cost-effective in terms of staffing and resource allocation.

Innovation and modernisation: Integrating touchless wellness aligns a business with the latest advancements in the wellness industry.

Appealing to new audiences: Touchless wellness can attract people who may be hesitant or unable to participate in traditional hands-on treatments.

Enhanced customer experience: The convenience and customisation offered by touchless wellness contributes to an improved overall customer experience.

About the author: Erin Lee is Founder of the Touchless Wellness Association. With more than 25 years of experience in construction and wellness, Erin is a global designer specialising in heat experiences and halotherapy rooms.

About the author: Alina Hernandez is a wellness concept creator, advisory board member, award-winning wellness programme designer, Mayo Clinic certified health & wellness coach, author, and industry innovator.

Many experiences, such as ice baths, take only a few minutes
Many experiences, such as ice baths, take only a few minutes / shutterstock/Michele Ursi
Touchless therapies can be added on to other treatments
Touchless therapies can be added on to other treatments / shutterstock/Rovsky
Many touchless wellness therapies are beneficial for children
Many touchless wellness therapies are beneficial for children / shutterstock/Edvard Nalbantjan
FEATURED SUPPLIERS

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Longevity in spas: a strategic choice, not a default setting
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03-05 Jul 2026

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©Cybertrek 2026
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
Industry insights
Touch(less) and go

Erin Lee and Alina Hernandez outline the many benefits of touchless wellness experiences in an evolving spa marketplace


Touchless wellness refers to any treatment, therapy or experience that delivers a selection of physical, mental and spiritual benefits using a product or service with the intention to benefit the health and wellbeing of an individual – without the need for direct physical touch or a therapist to deliver the experience. Touchless wellness experiences can be curated as stand-alone or as part of a full integration with other treatments or therapies, and as part of a guest journey experience.

Although touchless wellness practices have been around for millennia (think meditation, gong baths, sound healing and energy healing), they are now being reinvented and innovated with the use of technology.

Evolving wellness landscape
We are evolving our idea of what is included in the spa offering and how these have been historically delivered. In today’s digital and technologically advanced environment, the wellness space is one that harnesses the power of technology and uses it in tandem with touch therapies such as massage, body scrubs and facials. This not only enriches the service offerings, it elevates the experience.

But with treatments and experiences such as mind/body technologies, salt rooms, contrast therapies, gong baths, music, infrared treatments and therapies and other practices, touch becomes less important. In the context of social wellness and other trends, touchless wellness is at the heart of a rapidly evolving wellness landscape.

Wellness for all
In a world where wellness has often been perceived as a luxury accessible only to a privileged few, touchless wellness emerges as a game-changer, with the power to democratise wellbeing for everyone.

The beauty of touchless wellness lies in its accessibility, breaking down barriers that have hindered people from embracing a healthier lifestyle – perhaps most importantly, affordability. New touchless solutions reduce the demand for additional labour, often making holistic wellbeing more economically feasible for a broader demographic. Families also stand to benefit as touchless wellness becomes an inclusive experience that can be enjoyed together, fostering a shared commitment to health and harmony, whereas many spas still have a ‘no children’ policy.

Carving out dedicated hours for self-care can also be challenging for many people, but touchless alternatives provide flexibility, accommodating even the busiest individuals. It’s a revolutionary shift that acknowledges the importance of wellbeing without demanding a significant time investment. Additionally, the ability to stack or layer the therapies offers the ultimate value for the wellness spend – and better wellness gains.

Mental wellness
The past three years have also seen a global mental health crisis, with one in eight people worldwide living with a mental illness. Conditions such as anxiety and PTSD can make it incredibly difficult for people to embrace treatments such as massage. Touchless wellness offers a user-friendly way for people to access treatment for these conditions while easing them into touch therapies.

The benefits of touchless therapies include decreasing stress in chronic sufferers. Studies have shown that sensory deprivation and floatation tanks can decrease stress, depression, anxiety and pain, and can increase sleep quality and feelings of optimism.

Efficiency and simplicity
Touchless wellness marks a revolutionary shift in the approach to some treatments, offering the advantage of being able to be experienced while fully clothed. These innovative concepts prioritise efficiency and simplicity, eliminating the need for additional logistics and other operational implications and further operating costs since de-robing is unnecessary.

Touchless wellness can offer a wide variety of services while maintaining high-quality experiences, limiting human error and reducing the unpredictability of business models that are heavily based on service providers. Most experiences only require someone to start the equipment initially and do a final check-in at the end of a session. This easier operating model takes stress off of owner/operators while delivering healthy ROIs.

Excerpted from the new white paper, ‘The Landscape of Touchless Wellness’. The full report is available to download in the membership area of the Touchless Wellness Association website. Membership is free.
BENEFITS OF TOUCHLESS WELLNESS EXPERIENCES

Diversified services: Introducing touchless wellness expands the range of services a business can provide, attracting a broader clientele.

Adaptability to preferences: Touchless options cater to individuals who prefer or require treatments without direct physical contact, accommodating a wider spectrum of customer preferences.

Market differentiation: Including touchless wellness sets a business apart in a competitive market.

Increased accessibility: Touchless options make wellness more accessible, breaking down barriers related to location and time constraints.

Cost-efficiency: Offering touchless treatments can be cost-effective in terms of staffing and resource allocation.

Innovation and modernisation: Integrating touchless wellness aligns a business with the latest advancements in the wellness industry.

Appealing to new audiences: Touchless wellness can attract people who may be hesitant or unable to participate in traditional hands-on treatments.

Enhanced customer experience: The convenience and customisation offered by touchless wellness contributes to an improved overall customer experience.

About the author: Erin Lee is Founder of the Touchless Wellness Association. With more than 25 years of experience in construction and wellness, Erin is a global designer specialising in heat experiences and halotherapy rooms.

About the author: Alina Hernandez is a wellness concept creator, advisory board member, award-winning wellness programme designer, Mayo Clinic certified health & wellness coach, author, and industry innovator.

Many experiences, such as ice baths, take only a few minutes
Many experiences, such as ice baths, take only a few minutes / shutterstock/Michele Ursi
Touchless therapies can be added on to other treatments
Touchless therapies can be added on to other treatments / shutterstock/Rovsky
Many touchless wellness therapies are beneficial for children
Many touchless wellness therapies are beneficial for children / shutterstock/Edvard Nalbantjan
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FEATURED SUPPLIERS

Le Atelier by C.O.D.E. - bespoke means moving beyond the catalogue to delivering contextual design responses
Le Atelier by C.O.D.E. doesn't offer a standard bespoke service, it provides a highly customised approach to designing massage beds and loungers in high-end wellness environments. [more...]

Longevity in spas: a strategic choice, not a default setting
Longevity has become one of the most debated concepts in contemporary wellness. [more...]
+ More featured suppliers  
COMPANY PROFILES
Lovinfit Group

Lovinfit Group was founded in Parma, Italy in 2016 by a team of doctors, wellness and sports profess [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

03-05 Jul 2026

World Championship in Massage

Copenhagen, Copenhagen, Denmark
23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS