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NEWS
Big brands must embrace social purpose to thrive in H&F sector: report
POSTED 15 Apr 2014 . BY Tom Anstey
A new report from Oxygen Consulting has said that the physical activity sector must “unleash” its social purpose to thrive among the wave of private and budget gyms.

The report – a collaboration between Matrix, The Gym Group and ukactive – said that health and fitness clubs must take cues from social purpose-led brands such as Innocent, TOMS and Apple to successfully thrive in the future.

The Fitness Sector Social Good Report details the critical impact of social responsibility on the growth, value and impact of the private gym sector over the next 15 years, against a backdrop of local authority-run leisure facilities and the rise of low cost gyms.

In the report’s foreword, ukactive CEO David Stalker, lamented the perception that big brand gyms care more about the 'bottom line' than in establishing a meaningful connection with the customer, highlighting also that it is the responsibility of the organisations within the sector to tackle that thinking.

One such scheme demonstrating social purpose is Gymtopia, which was launched in August to bring together insight, inspiration and stories from the health and fitness industry.

The report also attributes the possible reason for the gradual decline in public perception of nationwide gyms to the takeover of these chains by bigger businesses and venture capital funds, which then led to a more ruthless focus on the 'bottom line' mentality for those aiming to capitalise on the sector during the 80s and 90s.

The key points advised in the 120-page report to help these gyms within their growth strategies and to change the public perception by conveying a social purpose, includes pursuing authentic and sustainable social values by remaining relevant to stakeholders; promoting goodwill to inspire both staff and customers and building a reputation that extends beyond the brand’s geographic marketplace. They should also focus on being generous to customers through good times and bad, as well as creating an organisation that understands its audience and is driven to improve the health of the nation.

“This report is the impetus the sector needs to think beyond the size of a membership direct debit run. Securing the future growth of our sector is as much about benefiting the health and wellbeing of our customers, as it is about valuing the long term business advantages of being socially responsible,” said Stalker. “We’re committed to helping our members.

A feature on the Fitness Sector Social Good Report will be available in the May issue of Health Club Management magazine, p46. For a look at the most recent in the Gymtopia series, click here.
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Synergy The Retreat Show launches resource for retreat business leaders to showcase specialisms
Global retreat trade show, Synergy The Retreat Show, has launched a resource called The Source, which hosts an open-access online Transformation Series programme.
The SATCC announces first five-day Living with Cancer and Beyond retreat
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Palazzo di Varignana launches family wellbeing and longevity retreat in Emilia Romagna
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Uniting the world of spa & wellness
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News   Products   Magazine   Subscribe
NEWS
Big brands must embrace social purpose to thrive in H&F sector: report
POSTED 15 Apr 2014 . BY Tom Anstey
A new report from Oxygen Consulting has said that the physical activity sector must “unleash” its social purpose to thrive among the wave of private and budget gyms.

The report – a collaboration between Matrix, The Gym Group and ukactive – said that health and fitness clubs must take cues from social purpose-led brands such as Innocent, TOMS and Apple to successfully thrive in the future.

The Fitness Sector Social Good Report details the critical impact of social responsibility on the growth, value and impact of the private gym sector over the next 15 years, against a backdrop of local authority-run leisure facilities and the rise of low cost gyms.

In the report’s foreword, ukactive CEO David Stalker, lamented the perception that big brand gyms care more about the 'bottom line' than in establishing a meaningful connection with the customer, highlighting also that it is the responsibility of the organisations within the sector to tackle that thinking.

One such scheme demonstrating social purpose is Gymtopia, which was launched in August to bring together insight, inspiration and stories from the health and fitness industry.

The report also attributes the possible reason for the gradual decline in public perception of nationwide gyms to the takeover of these chains by bigger businesses and venture capital funds, which then led to a more ruthless focus on the 'bottom line' mentality for those aiming to capitalise on the sector during the 80s and 90s.

The key points advised in the 120-page report to help these gyms within their growth strategies and to change the public perception by conveying a social purpose, includes pursuing authentic and sustainable social values by remaining relevant to stakeholders; promoting goodwill to inspire both staff and customers and building a reputation that extends beyond the brand’s geographic marketplace. They should also focus on being generous to customers through good times and bad, as well as creating an organisation that understands its audience and is driven to improve the health of the nation.

“This report is the impetus the sector needs to think beyond the size of a membership direct debit run. Securing the future growth of our sector is as much about benefiting the health and wellbeing of our customers, as it is about valuing the long term business advantages of being socially responsible,” said Stalker. “We’re committed to helping our members.

A feature on the Fitness Sector Social Good Report will be available in the May issue of Health Club Management magazine, p46. For a look at the most recent in the Gymtopia series, click here.
MORE NEWS
Taking GLP-1s is linked to falls in physical activity
People taking GLP-1 weight loss medications such as Ozempic, Wegovy, Mounjaro and Zepbound may be losing weight, but they’re also becoming less physically active, according to new research presented at the ENDO 2026 annual meeting of the Endocrine Society
Synergy The Retreat Show launches resource for retreat business leaders to showcase specialisms
Global retreat trade show, Synergy The Retreat Show, has launched a resource called The Source, which hosts an open-access online Transformation Series programme.
The SATCC announces first five-day Living with Cancer and Beyond retreat
The Standards Authority for Touch in Cancer Care (SATCC) charity has announced its first five- day Living with Cancer and Beyond retreat, which will be held at Carden Park Hotel and Spa in Cheshire, UK, between 1 and 5 September.
Palazzo di Varignana launches family wellbeing and longevity retreat in Emilia Romagna
Palazzo di Varignana, in the Emilia Romagna region of Italy, has created a new tailored health programme designed specifically for families.
Ansana Wellness and Spa debuts at Patmos Aktis as it joins Marriott
Patmos Aktis, a Luxury Collection Resort and Spa, has opened in Greece, with a renovated and rebranded wellness offering called Ansana Wellness and Spa.
Mauna Kea Beach Hotel launches destination spa with sacred Hawaiian cultural concept
The Mauna Kea Beach Hotel, an Autograph Collection property in Hawaii, US, has opened its 22,000 sq ft indoor-outdoor Spa at Mauna Kea as the final step in the property’s overall renovation, which has cost more than US$180 million (€166 million, £140 mill
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Glow beyond protection: meet Comfort Zone Hydramemory Hybrid Glow SPF 30
Sun protection is no longer just about shielding the skin – it's about enhancing it. [more...]

Meet Desert Therapy: Aromatherapy Associates' first new blend in seven years
There is a particular quality of stillness found only in the desert. [more...]
+ More featured suppliers  
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Blu Spas, Inc.

Blu is a full-service firm offering project feasibility, planning and design as well as operational [more...]
+ More profiles  
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+ More catalogues  

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+ More directory  
DIARY

 

26-27 Jun 2026

The Longevity Show

Tobacco Docks, London, United Kingdom
03-05 Jul 2026

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Copenhagen, Copenhagen, Denmark
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
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