Cosmoprof Worldwide Bologna, in collaboration with the International SPA Association (ISPA), has announced the speaker line-up for it first Spa Symposium, taking place on 17 and 18 March 2017.

The two-day educational conference will offer the global spa community the opportunity to network with key decision makers.

Nine industry leaders will share their insights and experience during the featured presentations and panel discussions. These include:

• Sharilyn Abbajay, founder, Abbajay & Associates
• Todd Hewitt, corporate director of spa, Shangri-La Hotels and Resorts
• Jeremy McCarthy, group director of spa, Mandarin Oriental Hotel Group
• Garrett Mersberger, director, Kohler Waters Spas & Development, Kohler Co.
• Frank Pitsikalis, founder & chief executive officer, ResortSuite
• Todd Shaw, spa director of The Peaks Resort & Spa
• Ella Stimpson, director of spa, fitness and racquet sports, The Spa at Sea Island
• Michael Tompkins, partner at Huffman Hospitality Concepts
• Bryan K Williams, owner, B.Williams Enterprise

Topics available to attendees during the event include ISPA Consumer Report, Using Analytics to Take Your Spa to the Next Level, Retail and Revenue: Building Teams that Sell, Customer Service – the Heart of the Spa Experience, and What’s Trending in the Spa World.

“ISPA is recognised for delivering top-notch education to the spa industry. Being able to bring this education around the world further strengthens the spa community,” said ISPA President Lynne McNees. “We are grateful for the strong partnership we are building with Cosmoprof.”