Latest
issue
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Features   Products   Company profilesProfiles   Press releasesProfiles   Magazine   Handbook   Advertise    Subscribe  
NEWS
IAAPA 2016: Disney legends talk Shanghai and 'building a brand for 1.4 billion people'
POSTED 23 Nov 2016 . BY Tom Anstey
The panel of Disney legends spoke in front of a packed hall, discussing the challenges in creating Disneyland Shanghai and the legacy it will leave in the future Credit: Tom Anstey
A host of Disney legends gathered in Orlando last week to discuss the making of Disney’s US$5.5bn €5.2bn, £4.4bn) Shanghai theme park, working on the project and what affect it will have on the Chinese market.

Hosted by BRC Imagination Arts’ Bob Rogers, who also hosted last week’s IAAPA Hall of Fame panel, this year’s Legends session was made up of Bob Weis, Craig Russell, Nancy Seruto and Marty Sklar.

The quartet discussed the experience of entering a new culture when working on Disneyland Shanghai. Weis, who helped design Disney’s Hollywood Studios park in Florida in the 1980s and was named president of Disney Imagineering this January, spoke of this cultural process and the need to make sure things were not lost in translation.

“I was meeting with a noted director in China,” said Weis. "We were asking for his help on projects and I asked him ‘do you know the Disney library? Do you know our characters?’ He said ‘Of course we all know the Disney characters, they’re beloved throughout China. Whoever tells you anything else, don’t listen to them because they’re known very well... We love Bugs Bunny’,” he added, referring to the Warner Brothers IP.

For Craig Russell, who is chief design and project delivery executive at Disney Imagineering, the sheer scale of a project like Disneyland Shanghai – not only in physical size but also in local reach – was one of the main challenges while developing the park.

“We are not really building a project in China, we’re defining the Disney brand for 1.4 billion people,” he said. “That was a historic opportunity and we only had one shot at it.

“The scale of it was something quite extraordinary for us. It ended up being this very interesting learning curve where you’ve got 150 very experienced Imagineers and then a couple hundred less experienced Imagineers. Then that scale included contractors and more and you’ve suddenly got 10,000 people working on the project. It was an interesting challenge in trying to help that many people up the learning curve, but we managed it.”

Nancy Seruto, creative show studio executive at Disney and the first ever female to be included on the Legends panel, elaborated on these challenges to realise Disney’s vision.

“What we do here is an art form,” she said. “You can’t just go to engineering school and learn how to build a ride. You might have something relevant but you really learn when you break into this field. When young people are coming to you and asking questions, you have to go back to the beginning and explain why we’re doing what we’re doing. It’s not just about understanding the trade, it’s about understanding the end goal and the interconnectivity of everyone else on the site.”

Marty Sklar, who spent many years leading Walt Disney Imagineering, working on every existing Disney theme park until Shanghai, offered his insight, explaining how Disney pulled off the gargantuan feat.

“One thing that Disney did on this project was put people from every one of the sectors such as food, merchandise etc, from every one of its parks on the project.” he sad. “Watching them and seeing how they had translated that to this new audience was incredible.”

Addressing Disney rival Universal, which recently broke ground on its own China theme park, Sklar offered some key advice, not only for Universal, but for any developer wanting to invest in the Chinese market.

“Understand how Shanghai Disney is going to impact the Chinese audience and what changes that will bring,” he said. “Be responsive to that and the changes to the world five years from now, that’s really the key for them or any theme park operator in China.”
RELATED STORIES
  Ennead Architects break ground on Shanghai Planetarium


Ennead Architects have broken ground on the Shanghai Planetarium for the Shanghai Science and Technology Museum (SSTM) in the city’s Lingang district.
  IAAPA 2016: Shanghai Disney wins big in Thea awards, with Peter Chernack receiving posthumous honour


The Themed Entertainment Association (TEA) announced the winners of its annual Thea awards at the IAAPA Expo in Orlando, Florida on Tuesday, with Shanghai Disney Resort sweeping several of the prizes.
  Iger hints at further expansion for Disneyland Shanghai following strong first quarter


Disney chair and CEO Bob Iger has said that the operator’s new Shanghai venture has “ample expansion possibilities” following a strong opening three months.
  FEATURE: Mystery Shopper: Disney Delights


Disneyland Shanghai is the company’s first new theme park resort since 2005 and its biggest investment to date. TEA president-elect David Willrich went undercover to find out what Disney’s doing differently
MORE NEWS
Fairmont Cheshire, The Mere, opens with spa philosophy of ‘Wellness without Walls’
Fairmont Cheshire, The Mere, has opened today (10 July) in the Northwest of England with a 1,715sq m Fairmont Spa that has been designed using a ‘Wellness without Walls’ concept.
'Minor wellness hotels' recorded the strongest growth across top KPIs in 2025, finds RLA Global
Wellness hotels generating less than US$1 million (€932,700, £785,200) – or 10 per cent of total revenue from wellness and leisure – recorded the strongest RevPAR and TRevPAR growth in 2025 across categories when compared with 2024, according to the latest Wellness Real Estate Report by RLA Global, produced in partnership with P and L benchmarking firm HotStats.
Lefay Resorts introduces emotional dance classes to offer experiences that foster connection
Lefay Resorts, the portfolio of two luxury wellness properties in Italy, has added emotional dance classes and group cold plunge sessions in response to market demand for social connection.
Robert Thurman: a life dedicated to enlightenment
Robert Thurman, an expert on Tibetan Buddhism and the spiritual director of Menla Retreat and Dewa Spa in Woodstock, has died, aged 84.
+ More news   

FEATURED SUPPLIERS

HPO Tech brings design-led hyperbaric systems to the spa floor
Hyperbaric oxygen therapy has moved well beyond the clinic and spa operators represent the fastest-growing market for the technology. [more...]

MSpa Oslo series: a timeless bestseller
The MSpa Oslo series is a perennial bestseller in global markets. With innovative engineering and premium performance, this completely portable spa line-up is expertly designed to meet the needs of customers worldwide. [more...]
+ More featured suppliers  
COMPANY PROFILES
Spa Supply Solutions

Founded in 2014 by spa management expert Julie Bevilacqua, Spa Supply Solutions is a leader in spa p [more...]
We Work Well Inc

In 2019 Monica Helmstetter and Lucy Hugo founded the American hosted buyer event company We Work Wel [more...]
+ More profiles  
CATALOGUE GALLERY
 

+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
10-12 Sep 2026

ASEAN Patio Pool Spa Expo 2026

MITEC Kuala Lumpur,Malaysia, Malaysia
+ More diary  
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
SPA BUSINESS
SPA OPPORTUNITIES
SPA BUSINESS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
IAAPA 2016: Disney legends talk Shanghai and 'building a brand for 1.4 billion people'
POSTED 23 Nov 2016 . BY Tom Anstey
The panel of Disney legends spoke in front of a packed hall, discussing the challenges in creating Disneyland Shanghai and the legacy it will leave in the future Credit: Tom Anstey
A host of Disney legends gathered in Orlando last week to discuss the making of Disney’s US$5.5bn €5.2bn, £4.4bn) Shanghai theme park, working on the project and what affect it will have on the Chinese market.

Hosted by BRC Imagination Arts’ Bob Rogers, who also hosted last week’s IAAPA Hall of Fame panel, this year’s Legends session was made up of Bob Weis, Craig Russell, Nancy Seruto and Marty Sklar.

The quartet discussed the experience of entering a new culture when working on Disneyland Shanghai. Weis, who helped design Disney’s Hollywood Studios park in Florida in the 1980s and was named president of Disney Imagineering this January, spoke of this cultural process and the need to make sure things were not lost in translation.

“I was meeting with a noted director in China,” said Weis. "We were asking for his help on projects and I asked him ‘do you know the Disney library? Do you know our characters?’ He said ‘Of course we all know the Disney characters, they’re beloved throughout China. Whoever tells you anything else, don’t listen to them because they’re known very well... We love Bugs Bunny’,” he added, referring to the Warner Brothers IP.

For Craig Russell, who is chief design and project delivery executive at Disney Imagineering, the sheer scale of a project like Disneyland Shanghai – not only in physical size but also in local reach – was one of the main challenges while developing the park.

“We are not really building a project in China, we’re defining the Disney brand for 1.4 billion people,” he said. “That was a historic opportunity and we only had one shot at it.

“The scale of it was something quite extraordinary for us. It ended up being this very interesting learning curve where you’ve got 150 very experienced Imagineers and then a couple hundred less experienced Imagineers. Then that scale included contractors and more and you’ve suddenly got 10,000 people working on the project. It was an interesting challenge in trying to help that many people up the learning curve, but we managed it.”

Nancy Seruto, creative show studio executive at Disney and the first ever female to be included on the Legends panel, elaborated on these challenges to realise Disney’s vision.

“What we do here is an art form,” she said. “You can’t just go to engineering school and learn how to build a ride. You might have something relevant but you really learn when you break into this field. When young people are coming to you and asking questions, you have to go back to the beginning and explain why we’re doing what we’re doing. It’s not just about understanding the trade, it’s about understanding the end goal and the interconnectivity of everyone else on the site.”

Marty Sklar, who spent many years leading Walt Disney Imagineering, working on every existing Disney theme park until Shanghai, offered his insight, explaining how Disney pulled off the gargantuan feat.

“One thing that Disney did on this project was put people from every one of the sectors such as food, merchandise etc, from every one of its parks on the project.” he sad. “Watching them and seeing how they had translated that to this new audience was incredible.”

Addressing Disney rival Universal, which recently broke ground on its own China theme park, Sklar offered some key advice, not only for Universal, but for any developer wanting to invest in the Chinese market.

“Understand how Shanghai Disney is going to impact the Chinese audience and what changes that will bring,” he said. “Be responsive to that and the changes to the world five years from now, that’s really the key for them or any theme park operator in China.”
RELATED STORIES
Ennead Architects break ground on Shanghai Planetarium


Ennead Architects have broken ground on the Shanghai Planetarium for the Shanghai Science and Technology Museum (SSTM) in the city’s Lingang district.
IAAPA 2016: Shanghai Disney wins big in Thea awards, with Peter Chernack receiving posthumous honour


The Themed Entertainment Association (TEA) announced the winners of its annual Thea awards at the IAAPA Expo in Orlando, Florida on Tuesday, with Shanghai Disney Resort sweeping several of the prizes.
Iger hints at further expansion for Disneyland Shanghai following strong first quarter


Disney chair and CEO Bob Iger has said that the operator’s new Shanghai venture has “ample expansion possibilities” following a strong opening three months.
FEATURE: Mystery Shopper: Disney Delights


Disneyland Shanghai is the company’s first new theme park resort since 2005 and its biggest investment to date. TEA president-elect David Willrich went undercover to find out what Disney’s doing differently
MORE NEWS
Fairmont Cheshire, The Mere, opens with spa philosophy of ‘Wellness without Walls’
Fairmont Cheshire, The Mere, has opened today (10 July) in the Northwest of England with a 1,715sq m Fairmont Spa that has been designed using a ‘Wellness without Walls’ concept.
'Minor wellness hotels' recorded the strongest growth across top KPIs in 2025, finds RLA Global
Wellness hotels generating less than US$1 million (€932,700, £785,200) – or 10 per cent of total revenue from wellness and leisure – recorded the strongest RevPAR and TRevPAR growth in 2025 across categories when compared with 2024, according to the latest Wellness Real Estate Report by RLA Global, produced in partnership with P and L benchmarking firm HotStats.
Lefay Resorts introduces emotional dance classes to offer experiences that foster connection
Lefay Resorts, the portfolio of two luxury wellness properties in Italy, has added emotional dance classes and group cold plunge sessions in response to market demand for social connection.
Robert Thurman: a life dedicated to enlightenment
Robert Thurman, an expert on Tibetan Buddhism and the spiritual director of Menla Retreat and Dewa Spa in Woodstock, has died, aged 84.
BBSpa Group to launch holistic bathhouse Atera in Glasgow
International spa, wellness and longevity consultancy, BBSpa, will launch a new bathhouse called Atera in Glasgow, Scotland, in September.
Ananda in the Himalayas publishes Ayurvedic cookbook
Ananda in the Himalayas, India, has published its first cookbook, built on the wellness retreat’s 25 years of Ayurvedic cuisine expertise.
+ More news   
 
FEATURED SUPPLIERS

HPO Tech brings design-led hyperbaric systems to the spa floor
Hyperbaric oxygen therapy has moved well beyond the clinic and spa operators represent the fastest-growing market for the technology. [more...]

MSpa Oslo series: a timeless bestseller
The MSpa Oslo series is a perennial bestseller in global markets. With innovative engineering and premium performance, this completely portable spa line-up is expertly designed to meet the needs of customers worldwide. [more...]
+ More featured suppliers  
COMPANY PROFILES
Spa Supply Solutions

Founded in 2014 by spa management expert Julie Bevilacqua, Spa Supply Solutions is a leader in spa p [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
10-12 Sep 2026

ASEAN Patio Pool Spa Expo 2026

MITEC Kuala Lumpur,Malaysia, Malaysia
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS