ISPA has created a COVID-19 Reopening Toolkit to control spa reopening planning, once businesses are officially allowed to open by their respective governing bodies.

The resource includes a Spa Reopening Checklist to help guide spas through the process, communications templates to guide their marketing efforts and a Spa Sanitation and Hygiene Standards list.

These documents are the first instalment of the toolkit which will be gradually topped up and expanded throughout May.

All resources are fully customisable to accommodate spas of all types, sizes and locations and are the result of a collaborative effort which saw ISPA gather key insights shared by global spa leaders, guidance from governing bodies and expertise shared by medical professionals and resource partners.

“Consumers need access to spas now more than ever due to the stressors generated from dealing with a pandemic,” said ISPA president, Lynne McNees.

“The spa industry is committed to closely following the reopening guidelines established by various governing bodies across the globe and working cohesively to reintroduce spa back to the consumer in the safest manner possible.”

ISPA chair, Garrett Mersberger commented: “Nearly 100 volunteer spa leaders and organisations have graciously shared their time and expertise to develop these new resources and they are to be commended.”

Looking forward, ISPA will also release the findings of a new consumer study conducted by PricewaterhouseCoopers that highlights key insights from both the spa-goer and non-spa-goer audiences imminently.

To access the toolkit, click here.