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NEWS
Liz Terry: Franchises are reshaping the spa market
POSTED 12 May 2014 . BY Helen Andrews
Liz Terry compares spa franchise businesses to health clubs, in terms of customers and pricing models
The increasing number of massage franchise businesses in the US are drawing new types of consumers to the spa industry and accelerating the sector’s growth, according to Spa Business editor Liz Terry.

One example of rapidly expanding franchise businesses is market leader Massage Envy which reached the US$1bn (€726m, £592m) turnover mark last year and will have more than 1,000 spas by the end of 2014.

New entrants in the US such as Massage Green Spa, Hand and Stone and Massage Luxe are also growing quickly.

Writing in the Q2 edition of Spa Business, Terry highlights the need for an estimation of the value or volume of crossover business – people who are introduced to the spa industry via a franchise and go on to become customers of full-service spas and vice versa.

Terry compares spa franchise businesses to her experiences in the health and fitness sector. “It seems likely the spa franchise market will turn out to be a similar shape to the health club sector by the time it reaches maturity,” she says.

Spa franchise customers – like those belonging to health clubs – are prepared to travel 20-30 minutes for a treatment, while the pricing models similar to those deployed by volume health club operators, she adds.

However the main question, Terry concludes, is whether spa franchises can be sustained without impacting full-service spas.

“In the health club industry, where budget offers have proliferated, they’re starting to bed down to co-exist in a sustainable way with the high end operations, but have knocked the stuffing out of the mid-market,” says Terry.

"Spa operators must also take into account the impact franchises are having on the wider spa market such as the need for effective quality control, market fatigue and employing enough well-trained staff to meet demand."

To read the latest edition of Spa Business, click here.
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Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
Liz Terry: Franchises are reshaping the spa market
POSTED 12 May 2014 . BY Helen Andrews
Liz Terry compares spa franchise businesses to health clubs, in terms of customers and pricing models
The increasing number of massage franchise businesses in the US are drawing new types of consumers to the spa industry and accelerating the sector’s growth, according to Spa Business editor Liz Terry.

One example of rapidly expanding franchise businesses is market leader Massage Envy which reached the US$1bn (€726m, £592m) turnover mark last year and will have more than 1,000 spas by the end of 2014.

New entrants in the US such as Massage Green Spa, Hand and Stone and Massage Luxe are also growing quickly.

Writing in the Q2 edition of Spa Business, Terry highlights the need for an estimation of the value or volume of crossover business – people who are introduced to the spa industry via a franchise and go on to become customers of full-service spas and vice versa.

Terry compares spa franchise businesses to her experiences in the health and fitness sector. “It seems likely the spa franchise market will turn out to be a similar shape to the health club sector by the time it reaches maturity,” she says.

Spa franchise customers – like those belonging to health clubs – are prepared to travel 20-30 minutes for a treatment, while the pricing models similar to those deployed by volume health club operators, she adds.

However the main question, Terry concludes, is whether spa franchises can be sustained without impacting full-service spas.

“In the health club industry, where budget offers have proliferated, they’re starting to bed down to co-exist in a sustainable way with the high end operations, but have knocked the stuffing out of the mid-market,” says Terry.

"Spa operators must also take into account the impact franchises are having on the wider spa market such as the need for effective quality control, market fatigue and employing enough well-trained staff to meet demand."

To read the latest edition of Spa Business, click here.
RELATED STORIES
Mosaic Spa & Health Clubs trials spa cardholder scheme


Mosaic Spa & Health Clubs has launched a new spa cardholder scheme at the Blofield Heath Imagine spa in Norfolk, UK.
Exclusive: YeloSpa’s Nicolas Ronco outlines ambitious expansion plans


Nicolas Ronco, the French entrepreneur behind spa and nap concept YeloSpa, is aiming to expand the US-based business into Europe, as part of large-scale plans that will also see the company franchise up to 150 US locations and launch a sleep and wellbeing product range.
MORE NEWS
HCM News: Taking GLP-1s is linked to a decline in physical activity
People taking GLP-1 weight loss medications such as Ozempic, Wegovy, Mounjaro and Zepbound may be losing weight, but they’re also becoming less physically active, according to new research presented at the ENDO 2026 annual meeting of the Endocrine Society
Mubadala makes €1 billion bid for Pierre and Vacances
Abu Dhabi-based investment firm Mubadala Capital has made a binding, fully financed €1 billion offer to acquire Pierre and Vacances SA, the European holiday resort operator behind the continental European Center Parcs business.
Synergy The Retreat Show launches resource for retreat business leaders to showcase specialisms
Global retreat trade show, Synergy The Retreat Show, has launched a resource called The Source, which hosts an open-access online Transformation Series programme.
The SATCC announces first five-day Living with Cancer and Beyond retreat
The Standards Authority for Touch in Cancer Care (SATCC) charity has announced its first five- day Living with Cancer and Beyond retreat, which will be held at Carden Park Hotel and Spa in Cheshire, UK, between 1 and 5 September.
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FEATURED SUPPLIERS

Why future-ready in-house laundry is the new luxury spa essential
In today’s premium spa environment, every detail shapes the guest experience – right down to the softness of towels and the freshness of linens. [more...]

Endospheres' new protocols are designed to meet real client needs
Spa professionals see it every day: clients are arriving with more complex expectations. [more...]
+ More featured suppliers  
COMPANY PROFILES
Prism Light Pod

Prism Light Pod launched its first whole-body red light bed in 2016. We expanded with the Prism Li [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

26-27 Jun 2026

The Longevity Show

Tobacco Docks, London, United Kingdom
03-05 Jul 2026

World Championship in Massage

Copenhagen, Copenhagen, Denmark
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS