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NEWS
OFT: IHG online hotel agreements 'infringed competition law'
POSTED 02 Aug 2012 . BY Pete Hayman
Image: Crowne Plaza – one of IHG's hotel brands

Hotel deals between InterContinental Hotels Group (IHG) and online travel firms Expedia and booking.com broke competition law, according to the Office of Fair Trading (OFT).

The OFT has issued a Statement of Objections, which alleges that agreements involving the three groups had restricted the ability to discount the price of room-only accommodation.

A formal investigation was launched in September 2010, with the infringements designed to "increase barriers to entry and expansion" for other agents looking to gain market share.

It came after a small online travel agent had complained to the OFT that various hotel chains were preventing it from offering discounted sale prices on room-only accommodation.

OFT chief executive Clive Maxwell said: "We want people to benefit fully from being able to shop around online and get a better deal from discounters that are prepared to share their commission with customers.

"These are the OFT's provisional findings only. All parties will now have a full opportunity to respond to our Statement of Objections before we decide whether competition law has in fact been infringed."

In response, an IHG spokesperson said: "IHG considers its arrangements with the online booking agents to be compliant with competition laws and consistent with the long-standing approach of the global hotel industry.

"IHG is cooperating fully with the OFT's investigation, which commenced in 2010."

IHG operates properties under nine brands, including InterContinental Hotels and Resorts; Crowne Plaza; and Holiday Inn.

Click here for more information about the OFT's Statement of Objections and click here for IHG's response.
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News   Products   Magazine   Subscribe
NEWS
OFT: IHG online hotel agreements 'infringed competition law'
POSTED 02 Aug 2012 . BY Pete Hayman
Image: Crowne Plaza – one of IHG's hotel brands

Hotel deals between InterContinental Hotels Group (IHG) and online travel firms Expedia and booking.com broke competition law, according to the Office of Fair Trading (OFT).

The OFT has issued a Statement of Objections, which alleges that agreements involving the three groups had restricted the ability to discount the price of room-only accommodation.

A formal investigation was launched in September 2010, with the infringements designed to "increase barriers to entry and expansion" for other agents looking to gain market share.

It came after a small online travel agent had complained to the OFT that various hotel chains were preventing it from offering discounted sale prices on room-only accommodation.

OFT chief executive Clive Maxwell said: "We want people to benefit fully from being able to shop around online and get a better deal from discounters that are prepared to share their commission with customers.

"These are the OFT's provisional findings only. All parties will now have a full opportunity to respond to our Statement of Objections before we decide whether competition law has in fact been infringed."

In response, an IHG spokesperson said: "IHG considers its arrangements with the online booking agents to be compliant with competition laws and consistent with the long-standing approach of the global hotel industry.

"IHG is cooperating fully with the OFT's investigation, which commenced in 2010."

IHG operates properties under nine brands, including InterContinental Hotels and Resorts; Crowne Plaza; and Holiday Inn.

Click here for more information about the OFT's Statement of Objections and click here for IHG's response.
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Mandarin Oriental announces standalone Mansions-branded residences for Abu Dhabi
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+ More featured suppliers  
COMPANY PROFILES
Yon-Ka

As pioneers in aromatherapy since 1954 and founders of the Yon-Ka brand, the Multaler Laboratories, [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

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Savutuvan Apaja, Haapaniemi, Finland
09-12 Jun 2026

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ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS