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NEWS
Pickard to drive Macdonald Hotels’ wellness strategy as new spa director
POSTED 20 Jun 2017 . BY Tom Walker
Pickard will develop Macdonald’s spa and wellness services through its Vital Health & Wellbeing Club brand
UK-based independent hotel group Macdonald Hotels & Resorts has appointed Keith Pickard as its new group director of spa, leisure and golf.

Pickard has been tasked with overseeing the lifestyle departments of the group’s 45 hotels across the UK and Europe.

The Macdonald portfolio includes 21 spas, each with their own style and selection of wellbeing experiences – and ranging in size from small day spas to large resort-style offerings.

In his new role, Pickard – who has more than 15 years of experience in hospitality – will take charge of developing Macdonald’s spa and wellness services through its Vital Health & Wellbeing Club brand.

Wellness has become a focus for the hotel group in recent years. Since 2015, the company has spent more than £10m (US$12.7m, €11.4m) on renovating and expanding its spa properties.

According to Pickard, the investment in spas will continue as the group looks to “enhance its wellness services, maximise membership growth and introduce new recruitment and retention drives.”

“Spa and wellness play a major part in the Macdonald Hotels & Resorts' business strategy,” he said. “Over the past few years there’s been significant investment into the spa facilities so my aim now is to enhance the customer journey through new and memorable experiences, amazing staff service and wonderful facilities. I look forward to work closely with our spa managers and our partners – which include product houses Elemis and ESPA – to create a robust spa model.”
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  First spa apprentices take part in learning ‘The Macdonald Way’


Privately-owned UK hotel group Macdonald Hotels & Resorts has welcomed its first spa apprentices, who are working towards a standardised beauty step programme – “The Macdonald Way,” in partnership with the International School of Beauty Therapy.
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Uniting the world of spa & wellness
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News   Products   Magazine   Subscribe
NEWS
Pickard to drive Macdonald Hotels’ wellness strategy as new spa director
POSTED 20 Jun 2017 . BY Tom Walker
Pickard will develop Macdonald’s spa and wellness services through its Vital Health & Wellbeing Club brand
UK-based independent hotel group Macdonald Hotels & Resorts has appointed Keith Pickard as its new group director of spa, leisure and golf.

Pickard has been tasked with overseeing the lifestyle departments of the group’s 45 hotels across the UK and Europe.

The Macdonald portfolio includes 21 spas, each with their own style and selection of wellbeing experiences – and ranging in size from small day spas to large resort-style offerings.

In his new role, Pickard – who has more than 15 years of experience in hospitality – will take charge of developing Macdonald’s spa and wellness services through its Vital Health & Wellbeing Club brand.

Wellness has become a focus for the hotel group in recent years. Since 2015, the company has spent more than £10m (US$12.7m, €11.4m) on renovating and expanding its spa properties.

According to Pickard, the investment in spas will continue as the group looks to “enhance its wellness services, maximise membership growth and introduce new recruitment and retention drives.”

“Spa and wellness play a major part in the Macdonald Hotels & Resorts' business strategy,” he said. “Over the past few years there’s been significant investment into the spa facilities so my aim now is to enhance the customer journey through new and memorable experiences, amazing staff service and wonderful facilities. I look forward to work closely with our spa managers and our partners – which include product houses Elemis and ESPA – to create a robust spa model.”
RELATED STORIES
Macdonald Hotels launches therapist reward programme


Privately-owned UK-based Macdonald Hotels & Resorts have launched a ‘Your Opinion Matters Survey,’ an internal incentive programme to recognise and reward outstanding spa therapists across the Macdonald Hotels group.
First spa apprentices take part in learning ‘The Macdonald Way’


Privately-owned UK hotel group Macdonald Hotels & Resorts has welcomed its first spa apprentices, who are working towards a standardised beauty step programme – “The Macdonald Way,” in partnership with the International School of Beauty Therapy.
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Healing sanctuary Tulah Clinical Wellness opens in Kerala
Tulah Clinical Wellness, a holistic wellness destination, has officially opened in the hills of northern Kerala, India.
Four Seasons Resort The Nam Hai creates Global Wellness Day programme rooted in nature
Four Seasons Resort The Nam Hai in Hoi An, Vietnam, has put together a Global Wellness Day (GWD) agenda with activations rooted in nature and shaped by four pillars of Joy – in alignment with the day’s theme #JoyMagenta.
Wellness care hospital opens in Vilnius with innovative spa and hospitality concept
Lithuanian care operator Addere Care has launched a new “wellness care hospital” in Vilnius.
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Endospheres' new protocols are designed to meet real client needs
Spa professionals see it every day: clients are arriving with more complex expectations. [more...]

Aquaform is designing water as an experience
In the world of spa design, reducing water to a functional component misses the point. [more...]
+ More featured suppliers  
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Cariitti Oy

Cariitti is a Finnish family business founded by Kari Ruokonen in 1998 that offers versatile lightin [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
09-12 Jun 2026

W3Spa EMEA

Hotel Cascais Miragem Health & Spa, Portugal
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS