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NEWS
Pickard to drive Macdonald Hotels’ wellness strategy as new spa director
POSTED 20 Jun 2017 . BY Tom Walker
Pickard will develop Macdonald’s spa and wellness services through its Vital Health & Wellbeing Club brand
UK-based independent hotel group Macdonald Hotels & Resorts has appointed Keith Pickard as its new group director of spa, leisure and golf.

Pickard has been tasked with overseeing the lifestyle departments of the group’s 45 hotels across the UK and Europe.

The Macdonald portfolio includes 21 spas, each with their own style and selection of wellbeing experiences – and ranging in size from small day spas to large resort-style offerings.

In his new role, Pickard – who has more than 15 years of experience in hospitality – will take charge of developing Macdonald’s spa and wellness services through its Vital Health & Wellbeing Club brand.

Wellness has become a focus for the hotel group in recent years. Since 2015, the company has spent more than £10m (US$12.7m, €11.4m) on renovating and expanding its spa properties.

According to Pickard, the investment in spas will continue as the group looks to “enhance its wellness services, maximise membership growth and introduce new recruitment and retention drives.”

“Spa and wellness play a major part in the Macdonald Hotels & Resorts' business strategy,” he said. “Over the past few years there’s been significant investment into the spa facilities so my aim now is to enhance the customer journey through new and memorable experiences, amazing staff service and wonderful facilities. I look forward to work closely with our spa managers and our partners – which include product houses Elemis and ESPA – to create a robust spa model.”
RELATED STORIES
  Macdonald Hotels launches therapist reward programme


Privately-owned UK-based Macdonald Hotels & Resorts have launched a ‘Your Opinion Matters Survey,’ an internal incentive programme to recognise and reward outstanding spa therapists across the Macdonald Hotels group.
  First spa apprentices take part in learning ‘The Macdonald Way’


Privately-owned UK hotel group Macdonald Hotels & Resorts has welcomed its first spa apprentices, who are working towards a standardised beauty step programme – “The Macdonald Way,” in partnership with the International School of Beauty Therapy.
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Wellness care hospital opens in Vilnius with innovative spa and hospitality concept
Lithuanian care operator Addere Care has launched a new “wellness care hospital” in Vilnius.
Rainer Maelzer joins Therme Group as chief entertainment officer
Rainer Maelzer, an experiential entertainment innovator, has been appointed chief entertainment officer by Therme Group.
Global Wellness Summit announces 2026 theme: the science, art and soul of wellness
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Uniting the world of spa & wellness
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News   Products   Magazine   Subscribe
NEWS
Pickard to drive Macdonald Hotels’ wellness strategy as new spa director
POSTED 20 Jun 2017 . BY Tom Walker
Pickard will develop Macdonald’s spa and wellness services through its Vital Health & Wellbeing Club brand
UK-based independent hotel group Macdonald Hotels & Resorts has appointed Keith Pickard as its new group director of spa, leisure and golf.

Pickard has been tasked with overseeing the lifestyle departments of the group’s 45 hotels across the UK and Europe.

The Macdonald portfolio includes 21 spas, each with their own style and selection of wellbeing experiences – and ranging in size from small day spas to large resort-style offerings.

In his new role, Pickard – who has more than 15 years of experience in hospitality – will take charge of developing Macdonald’s spa and wellness services through its Vital Health & Wellbeing Club brand.

Wellness has become a focus for the hotel group in recent years. Since 2015, the company has spent more than £10m (US$12.7m, €11.4m) on renovating and expanding its spa properties.

According to Pickard, the investment in spas will continue as the group looks to “enhance its wellness services, maximise membership growth and introduce new recruitment and retention drives.”

“Spa and wellness play a major part in the Macdonald Hotels & Resorts' business strategy,” he said. “Over the past few years there’s been significant investment into the spa facilities so my aim now is to enhance the customer journey through new and memorable experiences, amazing staff service and wonderful facilities. I look forward to work closely with our spa managers and our partners – which include product houses Elemis and ESPA – to create a robust spa model.”
RELATED STORIES
Macdonald Hotels launches therapist reward programme


Privately-owned UK-based Macdonald Hotels & Resorts have launched a ‘Your Opinion Matters Survey,’ an internal incentive programme to recognise and reward outstanding spa therapists across the Macdonald Hotels group.
First spa apprentices take part in learning ‘The Macdonald Way’


Privately-owned UK hotel group Macdonald Hotels & Resorts has welcomed its first spa apprentices, who are working towards a standardised beauty step programme – “The Macdonald Way,” in partnership with the International School of Beauty Therapy.
MORE NEWS
Four Seasons Resort The Nam Hai creates Global Wellness Day programme rooted in nature
Four Seasons Resort The Nam Hai in Hoi An, Vietnam, has put together a Global Wellness Day (GWD) agenda with activations rooted in nature and shaped by four pillars of Joy – in alignment with the day’s theme #JoyMagenta.
Wellness care hospital opens in Vilnius with innovative spa and hospitality concept
Lithuanian care operator Addere Care has launched a new “wellness care hospital” in Vilnius.
Rainer Maelzer joins Therme Group as chief entertainment officer
Rainer Maelzer, an experiential entertainment innovator, has been appointed chief entertainment officer by Therme Group.
Global Wellness Summit announces 2026 theme: the science, art and soul of wellness
The Global Wellness Summit (GWS) will celebrate its 20th anniversary at the 2026 event in Phuket, Thailand, later this year with the theme: The Science, Art and Soul of Wellness.
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Therme Manchester reveals 90:90 strategy – 90 per cent of the UK population within a 90-minute drive of a Therme
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FEATURED SUPPLIERS

Embrace the chill: TechnoAlpin's Snowsky revolutionises post-fitness recovery with falling snow
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]

Why future-ready in-house laundry is the new luxury spa essential
In today’s premium spa environment, every detail shapes the guest experience – right down to the softness of towels and the freshness of linens. [more...]
+ More featured suppliers  
COMPANY PROFILES
Clinique La Prairie

Clinique La Prairie is a name that has been synonymous with health and longevity for over 90 years, [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
09-12 Jun 2026

W3Spa EMEA

Hotel Cascais Miragem Health & Spa, Portugal
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS