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NEWS
Pickard to drive Macdonald Hotels’ wellness strategy as new spa director
POSTED 20 Jun 2017 . BY Tom Walker
Pickard will develop Macdonald’s spa and wellness services through its Vital Health & Wellbeing Club brand
UK-based independent hotel group Macdonald Hotels & Resorts has appointed Keith Pickard as its new group director of spa, leisure and golf.

Pickard has been tasked with overseeing the lifestyle departments of the group’s 45 hotels across the UK and Europe.

The Macdonald portfolio includes 21 spas, each with their own style and selection of wellbeing experiences – and ranging in size from small day spas to large resort-style offerings.

In his new role, Pickard – who has more than 15 years of experience in hospitality – will take charge of developing Macdonald’s spa and wellness services through its Vital Health & Wellbeing Club brand.

Wellness has become a focus for the hotel group in recent years. Since 2015, the company has spent more than £10m (US$12.7m, €11.4m) on renovating and expanding its spa properties.

According to Pickard, the investment in spas will continue as the group looks to “enhance its wellness services, maximise membership growth and introduce new recruitment and retention drives.”

“Spa and wellness play a major part in the Macdonald Hotels & Resorts' business strategy,” he said. “Over the past few years there’s been significant investment into the spa facilities so my aim now is to enhance the customer journey through new and memorable experiences, amazing staff service and wonderful facilities. I look forward to work closely with our spa managers and our partners – which include product houses Elemis and ESPA – to create a robust spa model.”
RELATED STORIES
  Macdonald Hotels launches therapist reward programme


Privately-owned UK-based Macdonald Hotels & Resorts have launched a ‘Your Opinion Matters Survey,’ an internal incentive programme to recognise and reward outstanding spa therapists across the Macdonald Hotels group.
  First spa apprentices take part in learning ‘The Macdonald Way’


Privately-owned UK hotel group Macdonald Hotels & Resorts has welcomed its first spa apprentices, who are working towards a standardised beauty step programme – “The Macdonald Way,” in partnership with the International School of Beauty Therapy.
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Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
Pickard to drive Macdonald Hotels’ wellness strategy as new spa director
POSTED 20 Jun 2017 . BY Tom Walker
Pickard will develop Macdonald’s spa and wellness services through its Vital Health & Wellbeing Club brand
UK-based independent hotel group Macdonald Hotels & Resorts has appointed Keith Pickard as its new group director of spa, leisure and golf.

Pickard has been tasked with overseeing the lifestyle departments of the group’s 45 hotels across the UK and Europe.

The Macdonald portfolio includes 21 spas, each with their own style and selection of wellbeing experiences – and ranging in size from small day spas to large resort-style offerings.

In his new role, Pickard – who has more than 15 years of experience in hospitality – will take charge of developing Macdonald’s spa and wellness services through its Vital Health & Wellbeing Club brand.

Wellness has become a focus for the hotel group in recent years. Since 2015, the company has spent more than £10m (US$12.7m, €11.4m) on renovating and expanding its spa properties.

According to Pickard, the investment in spas will continue as the group looks to “enhance its wellness services, maximise membership growth and introduce new recruitment and retention drives.”

“Spa and wellness play a major part in the Macdonald Hotels & Resorts' business strategy,” he said. “Over the past few years there’s been significant investment into the spa facilities so my aim now is to enhance the customer journey through new and memorable experiences, amazing staff service and wonderful facilities. I look forward to work closely with our spa managers and our partners – which include product houses Elemis and ESPA – to create a robust spa model.”
RELATED STORIES
Macdonald Hotels launches therapist reward programme


Privately-owned UK-based Macdonald Hotels & Resorts have launched a ‘Your Opinion Matters Survey,’ an internal incentive programme to recognise and reward outstanding spa therapists across the Macdonald Hotels group.
First spa apprentices take part in learning ‘The Macdonald Way’


Privately-owned UK hotel group Macdonald Hotels & Resorts has welcomed its first spa apprentices, who are working towards a standardised beauty step programme – “The Macdonald Way,” in partnership with the International School of Beauty Therapy.
MORE NEWS
Taking GLP-1s is linked to a decline in physical activity
People taking GLP-1 weight loss medications such as Ozempic, Wegovy, Mounjaro and Zepbound may be losing weight, but they’re also becoming less physically active, according to new research presented at the ENDO 2026 annual meeting of the Endocrine Society
Mubadala makes €1 billion bid for Pierre and Vacances
Abu Dhabi-based investment firm Mubadala Capital has made a binding, fully financed €1 billion offer to acquire Pierre and Vacances SA, the European holiday resort operator behind the continental European Center Parcs business.
Synergy The Retreat Show launches resource for retreat business leaders to showcase specialisms
Global retreat trade show, Synergy The Retreat Show, has launched a resource called The Source, which hosts an open-access online Transformation Series programme.
The SATCC announces first five-day Living with Cancer and Beyond retreat
The Standards Authority for Touch in Cancer Care (SATCC) charity has announced its first five- day Living with Cancer and Beyond retreat, which will be held at Carden Park Hotel and Spa in Cheshire, UK, between 1 and 5 September.
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In the fast-paced world of fitness and wellness, where high-intensity workouts push us to our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]

Meet Desert Therapy: Aromatherapy Associates' first new blend in seven years
There is a particular quality of stillness found only in the desert. [more...]
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+ More catalogues  

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+ More directory  
DIARY

 

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The Longevity Show

Tobacco Docks, London, United Kingdom
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+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
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FREE DIGITAL SUBSCRIPTIONS