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NEWS
US$14.7m settlement in Canyon Ranch lawsuit
POSTED 31 Oct 2008 . BY Sarah Todd
A US$14.7m (11.7m euro, £9.4m) settlement has been agreed with around 600 former employees of Canyon Ranch in Lenox, Massachusetts, US.

The former workers filed the class-action lawsuit against Canyon Ranch in May 2007, reportedly claiming they didn’t see any of an 18 per cent ‘service charge’ paid by customers and “feared that they would lose their jobs if they pursued their inquiries or pressed for payment of the tips”.

However, Canyon Ranch’s founders, Mel and Enid Zuckerman, said the fee was never intended to be viewed as a gratuity, arguing that the company provided “a comprehensive pay and benefits package which... frees our employees from having to depend on tips”.

The ‘service charge’ has since been renamed as a resort amenities fee.

The first Canyon Ranch Health Resort launched in Tucson, Arizona, US, in 1979. The company currently has two health resorts – in Tucson, Arizona, and Lenox, Massachusetts.

The settlement – understood to be one of the biggest of kinds in Massachusetts – now awaits a judge’s approval from the US District Court in Springfield. Details: canyonranch.com

MORE NEWS
The SATCC announces first five-day Living with Cancer and Beyond retreat
The Standards Authority for Touch in Cancer Care (SATCC) charity has announced its first five- day Living with Cancer and Beyond retreat, which will be held at Carden Park Hotel and Spa in Cheshire, UK, between 1 and 5 September.
Palazzo di Varignana launches family wellbeing and longevity retreat in Emilia Romagna
Palazzo di Varignana, in the Emilia Romagna region of Italy, has created a new tailored health programme designed specifically for families.
Ansana Wellness and Spa debuts at Patmos Aktis as it joins Marriott
Patmos Aktis, a Luxury Collection Resort and Spa, has opened in Greece, with a renovated and rebranded wellness offering called Ansana Wellness and Spa.
Mauna Kea Beach Hotel launches destination spa with sacred Hawaiian cultural concept
The Mauna Kea Beach Hotel, an Autograph Collection property in Hawaii, US, has opened its 22,000 sq ft indoor-outdoor Spa at Mauna Kea as the final step in the property’s overall renovation, which has cost more than US$180 million (€166 million, £140 mill
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COMPANY PROFILES
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The Longevity Show

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World Championship in Massage

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Uniting the world of spa & wellness
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News   Products   Magazine   Subscribe
NEWS
US$14.7m settlement in Canyon Ranch lawsuit
POSTED 31 Oct 2008 . BY Sarah Todd
A US$14.7m (11.7m euro, £9.4m) settlement has been agreed with around 600 former employees of Canyon Ranch in Lenox, Massachusetts, US.

The former workers filed the class-action lawsuit against Canyon Ranch in May 2007, reportedly claiming they didn’t see any of an 18 per cent ‘service charge’ paid by customers and “feared that they would lose their jobs if they pursued their inquiries or pressed for payment of the tips”.

However, Canyon Ranch’s founders, Mel and Enid Zuckerman, said the fee was never intended to be viewed as a gratuity, arguing that the company provided “a comprehensive pay and benefits package which... frees our employees from having to depend on tips”.

The ‘service charge’ has since been renamed as a resort amenities fee.

The first Canyon Ranch Health Resort launched in Tucson, Arizona, US, in 1979. The company currently has two health resorts – in Tucson, Arizona, and Lenox, Massachusetts.

The settlement – understood to be one of the biggest of kinds in Massachusetts – now awaits a judge’s approval from the US District Court in Springfield. Details: canyonranch.com

MORE NEWS
The SATCC announces first five-day Living with Cancer and Beyond retreat
The Standards Authority for Touch in Cancer Care (SATCC) charity has announced its first five- day Living with Cancer and Beyond retreat, which will be held at Carden Park Hotel and Spa in Cheshire, UK, between 1 and 5 September.
Palazzo di Varignana launches family wellbeing and longevity retreat in Emilia Romagna
Palazzo di Varignana, in the Emilia Romagna region of Italy, has created a new tailored health programme designed specifically for families.
Ansana Wellness and Spa debuts at Patmos Aktis as it joins Marriott
Patmos Aktis, a Luxury Collection Resort and Spa, has opened in Greece, with a renovated and rebranded wellness offering called Ansana Wellness and Spa.
Mauna Kea Beach Hotel launches destination spa with sacred Hawaiian cultural concept
The Mauna Kea Beach Hotel, an Autograph Collection property in Hawaii, US, has opened its 22,000 sq ft indoor-outdoor Spa at Mauna Kea as the final step in the property’s overall renovation, which has cost more than US$180 million (€166 million, £140 mill
The Good Spa Guide sets up event for modified Good Spa Guide Awards
The UK spa review and discovery platform for consumers, the Good Spa Guide, has announced it will host the Good Spa Guide Awards 2026 during an event on 16 November at Sopwell House Hotel in St Albans, UK.
McKinsey: 84 per cent of consumers say wellness is a top priority
Eighty-four per cent of consumers now say wellness is a top priority in their lives, with this percentage increasing year on year, according to a preview presentation of McKinsey’s Future of Wellness 2026 research report.
+ More news   
 
FEATURED SUPPLIERS

Why future-ready in-house laundry is the new luxury spa essential
In today’s premium spa environment, every detail shapes the guest experience – right down to the softness of towels and the freshness of linens. [more...]

Meet Desert Therapy: Aromatherapy Associates' first new blend in seven years
There is a particular quality of stillness found only in the desert. [more...]
+ More featured suppliers  
COMPANY PROFILES
Bioline Jatò

Bioline Jatò is a family Italian company operating in the professional skincare industry since 197 [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

26-27 Jun 2026

The Longevity Show

Tobacco Docks, London, United Kingdom
03-05 Jul 2026

World Championship in Massage

Copenhagen, Copenhagen, Denmark
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
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LEISURE MEDIA PRODUCT SEARCH
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