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Waggett says higher rates of pay mean more instructors view their work as a career, rather than a hobby
POSTED 10 Jul 2019 . BY Andy Knaggs
Third Space has a range of pay rates depending on customer draw Credit: Third Space

You can't build this type of community around a treadmill
– Jean-ann Marnoch
The best class instructors earn the best salaries the market offers, bringing enhanced value to their fitness organisations, but pay is only one factor when it comes to attracting and retaining the best staff.

This was the consensus reached in HCM's recent Talking Point article on instructor pay.

Four industry experts responded to a central question: with participation in group exercise growing fast and the role of the instructor never more important, have rates of pay increased at a fair pace?

Mark Talley, group fitness manager at Everyone Active, said: "Our instructor pay reflects markets rates and demand for certain skills, while also ensuring consumer costs remain affordable.

"Operating our community-focused services with a commercial head ensures we're able to offer wages that compete with private providers, while successfully navigating the changing landscape of local authority leisure provision, which is increasingly characterised by tighter budgets and growing demand."

Talley, along with Andy Tee of V1be and Colin Waggett of Third Space, points out that pay is part of a package, with facilities, training, opportunities for progression and the ethos of a brand also being important considerations for instructors in deciding where to work.

The added value of good instructors was stressed by Jean-ann Marnoch, instructor experience director at Les Mills UK, who said: "Good instructors are able to create a community in their class, connecting members with each other and themselves, which in turn leads to retention.

"You can't build this type of community around a treadmill. Boutiques have recognised this, but many other operators have not."

Tee said that if wages were pushed higher, many studios might struggle to pay, which could lead to an increase in virtual classes., but that “On the flip side, it might lead to more people entering the industry as class instructors, as opposed to the recent surge we've seen in people qualifying as PTs."

Waggett said the comparatively recent development of instructors earning higher rates of pay is leading to more of them viewing what they do as a career, rather than a hobby or a part-time job to complement their day job.

To read the full feature, see the June 2019 issue of Health Club Management here
Good instructors create a community Credit: Les Mills UK
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Fitness operators who recognise and reward their best instructors are more likely to retain customers, build brand loyalty and see improvements in their financial results.
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More appreciation – and pay – for instructors
  Mindbody report: employing "right trainers" key to customer retention


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Uniting the world of spa & wellness
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Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
Waggett says higher rates of pay mean more instructors view their work as a career, rather than a hobby
POSTED 10 Jul 2019 . BY Andy Knaggs
Third Space has a range of pay rates depending on customer draw Credit: Third Space
You can't build this type of community around a treadmill
– Jean-ann Marnoch
The best class instructors earn the best salaries the market offers, bringing enhanced value to their fitness organisations, but pay is only one factor when it comes to attracting and retaining the best staff.

This was the consensus reached in HCM's recent Talking Point article on instructor pay.

Four industry experts responded to a central question: with participation in group exercise growing fast and the role of the instructor never more important, have rates of pay increased at a fair pace?

Mark Talley, group fitness manager at Everyone Active, said: "Our instructor pay reflects markets rates and demand for certain skills, while also ensuring consumer costs remain affordable.

"Operating our community-focused services with a commercial head ensures we're able to offer wages that compete with private providers, while successfully navigating the changing landscape of local authority leisure provision, which is increasingly characterised by tighter budgets and growing demand."

Talley, along with Andy Tee of V1be and Colin Waggett of Third Space, points out that pay is part of a package, with facilities, training, opportunities for progression and the ethos of a brand also being important considerations for instructors in deciding where to work.

The added value of good instructors was stressed by Jean-ann Marnoch, instructor experience director at Les Mills UK, who said: "Good instructors are able to create a community in their class, connecting members with each other and themselves, which in turn leads to retention.

"You can't build this type of community around a treadmill. Boutiques have recognised this, but many other operators have not."

Tee said that if wages were pushed higher, many studios might struggle to pay, which could lead to an increase in virtual classes., but that “On the flip side, it might lead to more people entering the industry as class instructors, as opposed to the recent surge we've seen in people qualifying as PTs."

Waggett said the comparatively recent development of instructors earning higher rates of pay is leading to more of them viewing what they do as a career, rather than a hobby or a part-time job to complement their day job.

To read the full feature, see the June 2019 issue of Health Club Management here
Good instructors create a community Credit: Les Mills UK
RELATED STORIES
Valuing fitness instructors 'key to success'


Fitness operators who recognise and reward their best instructors are more likely to retain customers, build brand loyalty and see improvements in their financial results.
FEATURE: Talking point: Instructor pay


Group exercise continues to grow in popularity, making great instructors more important than ever before. But are we paying them enough?
FEATURE: Letters: Write to reply


More appreciation – and pay – for instructors
Mindbody report: employing "right trainers" key to customer retention


Fitness operators looking to improve their member retention should focus on recruiting "knowledgeable, friendly instructors".
MORE NEWS
AI firm Midjourney enters wellness with spa, fitness and body scanning concept
TLee Spas and Wellness has revealed the design concept for a high-tech spa with body mapping scanners to improve public health, for AI company Midjourney.
Hot spring wellness community Ameyalli sells residences and breaks ground on resort and spa
Ameyalli, the 78-acre wellbeing resort and residential community in Midway in Utah, US, has broken ground on phase two of the hot spring development – the Ameyalli Resort and Spa – which is due to open in 2028.
Swissline opens renovated urban wellness destination Labo Spa in Zurich
Swissline has opened a flagship day spa in Zurich, Switzerland, called Labo Spa.
Gran Hotel Taoro opens Sandára Wellness Centre
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23-26 Aug 2026

Elevate Spa Riviera Maya Edition

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SpaTec North America

Pier Sixty Six, Fort Lauderdale, United States
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ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
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PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS