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PROMOTION
ResortSuite’s app lets guests control their own wellness itinerary
10 Aug 2020
The future has always been tech-based –but COVID-19 will drive this trend from a nice-to-have to a must-have
– Frank Pitsikalis
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to-have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite.

He believes that the acceleration in the shift to digital as a result of Covid-19 is going to see technology completely transforming the guest experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa," he says, "they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

He says that software systems which enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary – such as his company's ResortSuite Mobile are going to become the norm.

The ResortSuite Mobile app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

“Guests will be returning with preferences and expectations we have never seen before," says Pitsikalis, "so it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

Request a demonstration.

Read more from Frank Pitsikalis here.
ResortSuite
Address: 171 East Liberty Street, Suite 207 Toronto, ON, M6K 3P6
Company profile

ResortSuite

Serving luxury leisure & wellness properties globally, ResortSuite provides a unique integration tha [more...]
Supplier details
ResortSuite
Toronto Ontario Canada
Integrated hospitality software for spas, clubs, resorts and hotels.
Website
More details
PRODUCT NEWS
Book4Time invests in data team and makes new appointments to increase market leadership position
Book4Time, the leading wellness and recreation management solution for the hospitality industry, is continuing to innovate in 2020 despite strong headwinds in the industry.
Esthetica unveils portable disinfection towers using ultraviolet light
With the cleanliness and rigorous hygiene at the forefront of operators’ minds, Esthetica has launched the UV-C Disinfection Towers to reduce the risk of virus and bacteria transmission in spas.
Neom Organics unveils new luxury sustainable body wash and lotion range
Neom Organics has launched a body wash and lotion line, designed to offer a luxury body care experience, which doesn’t compromise on sustainability.
Natura Bissé collaborates with UK and Irish spas to thank healthcare assistants in care homes
Spanish skincare and spa brand, Natura Bissé, is joining together with its UK and Irish spa partners to thank healthcare professionals who’ve been working in care homes for their hard work over the past months.
Aromatherapy Associates introduces shower oils blended with up to 28 pure essential oils
Aromatherapy Associates has unveiled a new collection of four shower oils designed to cleanse and hydrate skin.
Keep your business bubbling with Core by Premier Software®
Core by Premier Software® (Core) is the leading single and multi-site software solution designed specifically for the spa, wellness and leisure industries.
Being the best for the world: Davines group unveils 2020 sustainability report and goals
The Davines group, together with skincare brands Comfort Zone and Skin Regimen, has introduced its sustainability results achieved in 2019 and outlined the new goals for 2020.
Sweet dreams: Made for Life Organics teams up with BC Softwear for new Sleep Ritual
Made for Life Organics has collaborated with the team at BC Softwear to introduce a new Made for Life Sleep Ritual combining a soothing natural botanical spritz with a soft sleep mask to block out the morning light, ensuring a perfect night’s sleep.
Elemis debuts touchless facial using new Safe-Touch tools
Elemis has introduced a No-Touch Facial Powered by Biotec, a brand new experience launching at its flagship destination in Mayfair, London.
Matteo Thun grows Allaperto collection with new suspended outdoor armchair
Allaperto, the lounge collection spawned by the partnership between design studios, Matteo Thun, Ethimo and Antonio Rodriguez, has been expanded to include new styles and offerings.
Dermalogica launches multi-function mask which both hydrates and exfoliates skin
Dermalogica has unveiled a five-minute multi-function mask to deliver gentle exfoliation and boost skin hydration in just one step.
Zenoti partners with RUSH Hair and Beauty Salons to provide a client-focused digital solution
Spa software company, Zenoti, is partnering with RUSH Hair and Beauty Salons to provide advanced salon management solutions.
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LATEST JOBS
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COMPANY PROFILES
Universal Companies

Founded in 1982 by Marti Morenings, Universal Companies entered the health and wellness industry as [more...]
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CATALOGUE GALLERY
 

+ More catalogues  

VIDEO GALLERY

ResortSuite mobile: give your guests unlimited access to your resort
ResortSuite mobile. Deploy your own fully branded app. Give your guests unlimited access to your resort with real time booking capabilities, dining reservations, itineraries, member profiles and more... Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

21-24 Sep 2020

Interbad

Messe Stuttgart, Germany
01-02 Oct 2020

CCR London

ExCeL London, United Kingdom
+ More diary  
 
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©Cybertrek 2020
News   Products   Magazine
PROMOTION
ResortSuite’s app lets guests control their own wellness itinerary
10 Aug 2020
The future has always been tech-based –but COVID-19 will drive this trend from a nice-to-have to a must-have
– Frank Pitsikalis
“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to-have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite.

He believes that the acceleration in the shift to digital as a result of Covid-19 is going to see technology completely transforming the guest experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa," he says, "they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

He says that software systems which enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary – such as his company's ResortSuite Mobile are going to become the norm.

The ResortSuite Mobile app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

“Guests will be returning with preferences and expectations we have never seen before," says Pitsikalis, "so it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

Request a demonstration.

Read more from Frank Pitsikalis here.
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ResortSuite
Address: 171 East Liberty Street, Suite 207 Toronto, ON, M6K 3P6
PRODUCT NEWS
Book4Time invests in data team and makes new appointments to increase market leadership position
Book4Time, the leading wellness and recreation management solution for the hospitality industry, is continuing to innovate in 2020 despite strong headwinds in the industry.
Esthetica unveils portable disinfection towers using ultraviolet light
With the cleanliness and rigorous hygiene at the forefront of operators’ minds, Esthetica has launched the UV-C Disinfection Towers to reduce the risk of virus and bacteria transmission in spas.
Neom Organics unveils new luxury sustainable body wash and lotion range
Neom Organics has launched a body wash and lotion line, designed to offer a luxury body care experience, which doesn’t compromise on sustainability.
Natura Bissé collaborates with UK and Irish spas to thank healthcare assistants in care homes
Spanish skincare and spa brand, Natura Bissé, is joining together with its UK and Irish spa partners to thank healthcare professionals who’ve been working in care homes for their hard work over the past months.
Aromatherapy Associates introduces shower oils blended with up to 28 pure essential oils
Aromatherapy Associates has unveiled a new collection of four shower oils designed to cleanse and hydrate skin.
Keep your business bubbling with Core by Premier Software®
Core by Premier Software® (Core) is the leading single and multi-site software solution designed specifically for the spa, wellness and leisure industries.
Being the best for the world: Davines group unveils 2020 sustainability report and goals
The Davines group, together with skincare brands Comfort Zone and Skin Regimen, has introduced its sustainability results achieved in 2019 and outlined the new goals for 2020.
Sweet dreams: Made for Life Organics teams up with BC Softwear for new Sleep Ritual
Made for Life Organics has collaborated with the team at BC Softwear to introduce a new Made for Life Sleep Ritual combining a soothing natural botanical spritz with a soft sleep mask to block out the morning light, ensuring a perfect night’s sleep.
Elemis debuts touchless facial using new Safe-Touch tools
Elemis has introduced a No-Touch Facial Powered by Biotec, a brand new experience launching at its flagship destination in Mayfair, London.
Matteo Thun grows Allaperto collection with new suspended outdoor armchair
Allaperto, the lounge collection spawned by the partnership between design studios, Matteo Thun, Ethimo and Antonio Rodriguez, has been expanded to include new styles and offerings.
Dermalogica launches multi-function mask which both hydrates and exfoliates skin
Dermalogica has unveiled a five-minute multi-function mask to deliver gentle exfoliation and boost skin hydration in just one step.
Zenoti partners with RUSH Hair and Beauty Salons to provide a client-focused digital solution
Spa software company, Zenoti, is partnering with RUSH Hair and Beauty Salons to provide advanced salon management solutions.
+ More products   
 
COMPANY PROFILES
Universal Companies

Founded in 1982 by Marti Morenings, Universal Companies entered the health and wellness industry as [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

ResortSuite mobile: give your guests unlimited access to your resort
ResortSuite mobile. Deploy your own fully branded app. Give your guests unlimited access to your resort with real time booking capabilities, dining reservations, itineraries, member profiles and more... Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

21-24 Sep 2020

Interbad

Messe Stuttgart, Germany
01-02 Oct 2020

CCR London

ExCeL London, United Kingdom
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS