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PRODUCT NEWS
Technology will play a key role as spas adapt to business after the lockdown
12 Jun 2020 . BY Journalist
Customers will want to make payments from personal devices /
Customers will want to make payments from personal devices
As the spa and wellness industry emerges into a new normal in the wake of the 2020 COVID lockdown, spas will be altering many of their business practices in order to adhere to social distancing guidelines and reduce unnecessary human interaction.

Technology will play a key role in this transition and in maintaining optimal levels of customer service and experience.

Here are just a few examples of how technology will be moving to the forefront in the coming months and years.

Online and mobile booking and check in: Spa guests will want to spend as little time interacting with people as possible, meaning that online booking intake forms will become increasingly important.

Online and mobile payment: Similarly, customers will want to make payments in any remote way possible, which will mean online and from personal devices.

Reading material and entertainment: As paper items should no longer be available in waiting areas, tablets and other devices that are easily wiped down will be on hand to keep clients occupied.

Virtual retail sales: Retail sales will become a vital means of shoring up revenue lost during the lockdown and due to the fact that spas will be operating at reduced occupancy. Technology will be an important part of this in terms of marketing, online purchasing and more.

Communication: Since there will be much less face to face communication, your written and virtual communication of all kinds will be more important than ever. Both what you are communicating and how it is communicated have always mattered. Now they are paramount.

Book4Time recently conducted two webinars with some of the spa and wellness industry’s top thought leaders to learn about how they envision the future. Tune in to see what they had to say here.

Webinar 1: The changing landscape of the wellness industry amid Covid-19

Webinar 2: How will spas reopen?
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News   Products   Magazine
PRODUCT NEWS
Technology will play a key role as spas adapt to business after the lockdown
12 Jun 2020 . BY Journalist
As the spa and wellness industry emerges into a new normal in the wake of the 2020 COVID lockdown, spas will be altering many of their business practices in order to adhere to social distancing guidelines and reduce unnecessary human interaction.

Technology will play a key role in this transition and in maintaining optimal levels of customer service and experience.

Here are just a few examples of how technology will be moving to the forefront in the coming months and years.

Online and mobile booking and check in: Spa guests will want to spend as little time interacting with people as possible, meaning that online booking intake forms will become increasingly important.

Online and mobile payment: Similarly, customers will want to make payments in any remote way possible, which will mean online and from personal devices.

Reading material and entertainment: As paper items should no longer be available in waiting areas, tablets and other devices that are easily wiped down will be on hand to keep clients occupied.

Virtual retail sales: Retail sales will become a vital means of shoring up revenue lost during the lockdown and due to the fact that spas will be operating at reduced occupancy. Technology will be an important part of this in terms of marketing, online purchasing and more.

Communication: Since there will be much less face to face communication, your written and virtual communication of all kinds will be more important than ever. Both what you are communicating and how it is communicated have always mattered. Now they are paramount.

Book4Time recently conducted two webinars with some of the spa and wellness industry’s top thought leaders to learn about how they envision the future. Tune in to see what they had to say here.

Webinar 1: The changing landscape of the wellness industry amid Covid-19

Webinar 2: How will spas reopen?
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PRODUCT NEWS
Voya’s three new serums respond to customers' skincare needs, says Mark Walton
Voya has unveiled three new organic facial serums; Hyaluronate anti-pollution serum; Bio- retinol concentrate serum; and Vitamin C anti-oxidant serum.
Wrap Up by VP unveils new luxury silk loungewear
LA-based loungewear brand Wrap Up by VP has completed its summer collection with a selection of new silk pyjamas and robes.
Debra Hogan joins Temple Spa senior management team
UK-based skincare and spa brand Temple Spa has announced the appointment of its new spa business development manager, Debra Hogan.
Swissline branches into body care with new Cell Shock Body collection
Swissline has drawn on its 30 years of experience in facial skincare to develop its first body care collection.
Good Pharma develops plant-based beverages to optimise benefits of spa visits
Good Pharma has expanded its plant-based wellbeing-centric beverage selection with a new No Worries, Botanical, Mushroom & Jujube Seed Infusion Tea.
Valmont unveils V-FIRM range and spa ritual to restore skin’s firmness
Swiss spa and beauty brand Valmont has introduced the V-FIRM skincare collection and an all- new spa treatment.
Phytomer revamps Expert Youth Cream with all-new formula, packaging and fragrance
Expert Youth Wrinkle-Plumping Cream is the latest innovation to be unveiled by marine skincare and spa brand Phytomer.
Veronique Gabai taps neuroscientific research to create mood-enhancing Aroma collection
Veronique Gabai has launched the Aroma luxury perfume therapy collection to improve wellbeing.
Devin Consulting promotes Colin Dougall to managing director
Devin Consulting, one of the UK’s largest independent pool and spa engineering consultancies, has appointed Colin Dougall as managing director.
Daniel Thwaites and Temple Spa strike up new partnership
UK hotel collection Daniel Thwaites has refreshed spa menus at select properties thanks to a new partnership with Temple Spa.
Essence nose rings make aromatherapy available anytime, anywhere, says Michael DeLeeuw
Essence has introduced a nasal diffuser product to the spa, hospitality and healthcare markets designed to enhance wellbeing in a variety of settings.
Therabody introduces its first facial health device, the TheraFace PRO
Percussive therapy tech company Therabody has introduced the TheraFace PRO to offer the ‘ultimate portable facial health device’ for professional use in spas and by consumers at home.
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TAC | The Assistant Company

Founded in 2001, TAC is an owner-managed company with more than 110 employees and four locations: in [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

About us | J Grabner GmbH
More than 30 employees have one thing in common with the company founder Josef Grabner: Their enthusiasm for nature in all its individual facets Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

12-13 Sep 2022

2022 Salt Therapy Association Conference

Wyndham Lake Buena Vista Disney Springs® Resort, Lake Buena Vista, United States
12-14 Sep 2022

Spa Life Ireland

Galgorm Spa & Golf Resort , Ballymena, Ireland
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2022

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