GET SPA BUSINESS
magazine
Yes! Send me the FREE digital editions of Spa Business and Spa Business insider magazines and the FREE weekly Spa Business and Spa Business insider ezines and breaking news alerts!
Not right now, thanksclose this window
PRODUCT NEWS
Zenoti software prioritises customer needs, personalisation and flexibility
21 Apr 2022 . BY Megan Whitby
Zenoti provides a series of pre-loaded guest segments, such as visit frequency, average spend, services bought and client demographic data / Shutterstock/fizkes
Zenoti provides a series of pre-loaded guest segments, such as visit frequency, average spend, services bought and client demographic data / Shutterstock/fizkes
The system allows businesses to build their own segments by using drop-down options within the intuitive interface
– Sudheer Koneru, CEO and founder
Zenoti's fully integrated CRM (customer relationship management) module allows spa and wellness businesses to apply deep segmentation and micro-targeting to help deliver highly-relevant promotions and communications to their current and potential customers.

The all-in-one solution includes:
• AI-driven marketing that creates targeted campaigns based on customer profiles and business needs.
• POS front desk alerts promoting upselling and promotions.
• Easy-to-use campaign dashboard that monitors trends and results.
• Segmentation with audience counts so teams know the campaign reach and potential impact.
• Promotions and marketing campaigns – set at the centre, regional and corporate levels.
• Easily customised email and SMS templates with images and business logos that can be previewed before sending.

In addition, Zenoti provides a series of pre-loaded guest segments, such as visit frequency, average spend, services bought and client demographic data. Plus, the system also allows businesses to build their own segments by using drop-down options within the intuitive interface.

The software also features integrated reports that allow businesses to check on customer responses by capturing clicks and bookings derived from marketing campaigns via email, SMS, Google and Facebook.

These reports allow business managers and owners to understand what’s working and what’s not, so they’re able to adapt where necessary, target offers to suit customer needs and fill up empty appointment slots on specific days.
Company profile

Zenoti

After experiencing the difficulties in running spas, salons and fitness centers without a software s [more...]
Supplier details
Zenoti
Sale Manchester UK
Zenoti provides an all-in-one, cloud-based software solution for the beauty, wellness and fitness industries. The Zenoti platform is engineered for reliability and scale, harnessing the power of enterprise-level technology for businesses of all sizes.

Zenoti powers thousands of spas, salons and fitness studios in more than 50 countries. Zenoti allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. To learn more about Zenoti visit us online and follow us on Twitter, Facebook, Instagram, and LinkedIn for the latest news and updates.
www.zenoti.com
More details
PRODUCT NEWS
Natura Bissé launches next generation of Diamond Extreme Cream
Two decades after the launch of Natura Bissé’s Diamond Extreme Cream, the Barcelona-based spa and skincare brand has reformulated its signature anti-ageing solution.
Spas can recreate alpine winter scenes with TechnoAlpin’s new cascading snow shower
Italy-based snow room specialist TechnoAlpin has introduced a new cold therapy device that mimics a delicate snow flurry, suitable for both indoors and outdoors.
Germaine de Capuccini rolls out debut hydration range Timexpert Hydraluronic plus all-new facial
Spanish spa and skincare brand Germaine de Capuccini has expanded its collection with its first hydration-centric range, Timexpert Hydraluronic.
Hydrafacial’s Andrew Stanleick star-struck by JLO partnership
Hydrafacial has gained star status by teaming up with JLo Beauty for its new skincare booster.
East Cape Futures Forum to emphasise the importance of regenerative tourism and development
A new regenerative tourism and development conference will take place at Palmas de Cortez Hotel Los Barriles in Baja California Sur, Mexico, from 5-8 December 2022.
TAC launches vending machines to help spas digitise guest access and payment
Customers can now check into a spa, pay for extras and check out again without having to bother staff or carry cash, thanks to The Assistant Company’s (TAC) latest launch.
Temple Spa unveils Spread Your Wings And Fly retail collection for 2022 festive season
Temple Spa has created a distinctively-designed retail collection inspired by feathers for the 2022 festive season.
New travel-size Spongellé buffers help guests create spa experience at home or on-the-go
Spongellé founder and CEO Elaine Binder – an internationally trained perfumer – has expanded her company’s collection of fragrant body wash-infused buffers.
BC SoftWear secures deal with Qatari distributor Iris Be You Beauty Trading
Spa and hotel textiles supplier BC SoftWear has entered a new partnership with Iris Be You Beauty Trading in Qatar.
de Mamiel introduces bioactiveFatigue Fix serum for stress-induced dullness
British spa brand de Mamiel has introduced the Fatigue Fix serum for skin affected by external aggressors such as UV, pollution, poor lifestyle habits and lack of sleep.
Crerar Hotels launches private apprenticeships for budding spa therapists
Scottish hotel group Crerar Hotels has unveiled a new spa therapist apprenticeship programme in a bid to help boost recruitment following its ongoing spa investment across its portfolio.
New CryoLounge+ chair offers 'comfortable cold' experience
WellnessSpace Brands, recently rebranded from HydroMassage, has opened pre-orders for its CryoLounge+ chair – a new hot and cold therapy and compression solution for wellness and fitness facilities.
+ More products  
LATEST JOBS
The Wave Destination Venue Manager
CV Life
Salary: Competitive
Job location: Coventry , United Kingdom
+ More jobs  

COMPANY PROFILES
Agilysys

Agilysys is a leader in hospitality software, delivering innovative cloud-native SaaS and on-premis [more...]
Yon-Ka

Yon-Ka offers a comprehensive range of expert face and body treatments to meet all your clients’ ne [more...]
+ More profiles  
CATALOGUE GALLERY
 

+ More catalogues  

VIDEO GALLERY

About us | J Grabner GmbH
More than 30 employees have one thing in common with the company founder Josef Grabner: Their enthusiasm for nature in all its individual facets Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

19-22 Jan 2023

Les Thermalies, the water & well-being exhibition

Carrousel du Louvre, Paris, France
31 Jan - 02 Feb 2023

Spatex 2022

Coventry Building Society Arena, Coventry, United Kingdom
+ More diary  
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
SPA BUSINESS
SPA OPPORTUNITIES
SPA BUSINESS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2022
News   Products   Magazine
PRODUCT NEWS
Zenoti software prioritises customer needs, personalisation and flexibility
21 Apr 2022 . BY Megan Whitby
Zenoti provides a series of pre-loaded guest segments, such as visit frequency, average spend, services bought and client demographic data / Shutterstock/fizkes
The system allows businesses to build their own segments by using drop-down options within the intuitive interface
– Sudheer Koneru, CEO and founder
Zenoti's fully integrated CRM (customer relationship management) module allows spa and wellness businesses to apply deep segmentation and micro-targeting to help deliver highly-relevant promotions and communications to their current and potential customers.

The all-in-one solution includes:
• AI-driven marketing that creates targeted campaigns based on customer profiles and business needs.
• POS front desk alerts promoting upselling and promotions.
• Easy-to-use campaign dashboard that monitors trends and results.
• Segmentation with audience counts so teams know the campaign reach and potential impact.
• Promotions and marketing campaigns – set at the centre, regional and corporate levels.
• Easily customised email and SMS templates with images and business logos that can be previewed before sending.

In addition, Zenoti provides a series of pre-loaded guest segments, such as visit frequency, average spend, services bought and client demographic data. Plus, the system also allows businesses to build their own segments by using drop-down options within the intuitive interface.

The software also features integrated reports that allow businesses to check on customer responses by capturing clicks and bookings derived from marketing campaigns via email, SMS, Google and Facebook.

These reports allow business managers and owners to understand what’s working and what’s not, so they’re able to adapt where necessary, target offers to suit customer needs and fill up empty appointment slots on specific days.
If you would like to get each issue of Spa Business and Spa Business insider magazines sent direct to you for FREE, plus the weekly Spa Business and Spa Business insider ezines, sign up now!
PRODUCT NEWS
Natura Bissé launches next generation of Diamond Extreme Cream
Two decades after the launch of Natura Bissé’s Diamond Extreme Cream, the Barcelona-based spa and skincare brand has reformulated its signature anti-ageing solution.
Spas can recreate alpine winter scenes with TechnoAlpin’s new cascading snow shower
Italy-based snow room specialist TechnoAlpin has introduced a new cold therapy device that mimics a delicate snow flurry, suitable for both indoors and outdoors.
Germaine de Capuccini rolls out debut hydration range Timexpert Hydraluronic plus all-new facial
Spanish spa and skincare brand Germaine de Capuccini has expanded its collection with its first hydration-centric range, Timexpert Hydraluronic.
Hydrafacial’s Andrew Stanleick star-struck by JLO partnership
Hydrafacial has gained star status by teaming up with JLo Beauty for its new skincare booster.
East Cape Futures Forum to emphasise the importance of regenerative tourism and development
A new regenerative tourism and development conference will take place at Palmas de Cortez Hotel Los Barriles in Baja California Sur, Mexico, from 5-8 December 2022.
TAC launches vending machines to help spas digitise guest access and payment
Customers can now check into a spa, pay for extras and check out again without having to bother staff or carry cash, thanks to The Assistant Company’s (TAC) latest launch.
Temple Spa unveils Spread Your Wings And Fly retail collection for 2022 festive season
Temple Spa has created a distinctively-designed retail collection inspired by feathers for the 2022 festive season.
New travel-size Spongellé buffers help guests create spa experience at home or on-the-go
Spongellé founder and CEO Elaine Binder – an internationally trained perfumer – has expanded her company’s collection of fragrant body wash-infused buffers.
BC SoftWear secures deal with Qatari distributor Iris Be You Beauty Trading
Spa and hotel textiles supplier BC SoftWear has entered a new partnership with Iris Be You Beauty Trading in Qatar.
de Mamiel introduces bioactiveFatigue Fix serum for stress-induced dullness
British spa brand de Mamiel has introduced the Fatigue Fix serum for skin affected by external aggressors such as UV, pollution, poor lifestyle habits and lack of sleep.
Crerar Hotels launches private apprenticeships for budding spa therapists
Scottish hotel group Crerar Hotels has unveiled a new spa therapist apprenticeship programme in a bid to help boost recruitment following its ongoing spa investment across its portfolio.
New CryoLounge+ chair offers 'comfortable cold' experience
WellnessSpace Brands, recently rebranded from HydroMassage, has opened pre-orders for its CryoLounge+ chair – a new hot and cold therapy and compression solution for wellness and fitness facilities.
+ More products   
 
COMPANY PROFILES
Agilysys

Agilysys is a leader in hospitality software, delivering innovative cloud-native SaaS and on-premis [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

About us | J Grabner GmbH
More than 30 employees have one thing in common with the company founder Josef Grabner: Their enthusiasm for nature in all its individual facets Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

19-22 Jan 2023

Les Thermalies, the water & well-being exhibition

Carrousel du Louvre, Paris, France
31 Jan - 02 Feb 2023

Spatex 2022

Coventry Building Society Arena, Coventry, United Kingdom
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2022

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS