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Spa Business - SpaSoft Springer-Miller International
26 May 2019 Spa Business: uniting the world of wellness
 
 
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Company profile
SpaSoft Springer-Miller International
Address:
8133 Warden Ave
Suite 501
Markham
ON L6G 1B3
Website: www.spasoft.com/spabiz
Twitter: @spasoft
Linkedin: linkedin.com/company/springer-miller-systems
Facebook: facebook.com/SpaSoft
Blog: springermiller.com/category/spa-blog
 

Robert Selwah, president

The SpaSoft Spa and Activity Management System allows you to comprehensively manage your spa

Background
SpaSoft has been a spa technology leader for more than 15 years. The company is part of Springer-Miller Systems which has been providing guest-centric hospitality technology solutions to luxury spas, hotels and resorts for over 25 years.

Main products
The SpaSoft Spa and Activity Management System allows spa operators to comprehensively manage spas and provide staff with a user-friendly system backed by the industry’s best technology and operational knowledge.
SpaSoft streamlines resource management, activity scheduling, internet booking, group booking and business, and financial reporting and analysis systems. Use the SpaSoft Anywhere and Guest Wellness applications for mobile spa management. The software is built on a highly secure PA-DSS-validated platform.

USPs
SpaSoft interfaces with various systems, including hotel property management systems, credit card and gift card processors, back office systems, membership billing, and other hospitality technologies. This creates a seamless flow of guest-centric information.
Flexible and customisable, SpaSoft spa management software can streamline: mobile solutions for guests and staff; resource management; activity scheduling; internet booking; waitlist management and turnaway tracking; group booking; yield management, revenue management and forecasting; reporting across your spa enterprise and secure point-of-sale transactions.

Top clients
International chains using SpaSoft include Sofi tel, Rosewood, Mandarin, Fairmont, Four Seasons, Dorchester Collection and Marriott International.

Where in the world?
SpaSoft is installed in more than 800 spas across 60 countries worldwide.

Future plans
For 2017, SpaSoft’s enterprise functionality and cloud-hosted services will allow us to continue to grow worldwide, helping spas maximise revenue opportunities and better manage their spa operations.

Who’s who?
Robert Selwah, president of Springer- Miller Systems; Michelle Young, vice president, sales & marketing.

What the clients say
“The way SpaSoft Online Booking was designed and developed allows for so many possibilities. It’s set up so any property can be successful. If it was complex, we wouldn’t be where we are.”
Kenneth Ryan, senior director of global operations for Marriott Spas

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