Wynne Business Consulting and Education: Wynne Business Consulting and Education | spabusiness.com company profile
Silver COMPANY PROFILE

Wynne Business Consulting and Education

Background
Wynne Business, founded in 1998, specialises in creating, growing and fine- tuning spas, salons, wellness centres, hotel spas, fitness centres, and other beauty and health-related businesses.

How We Work
We engage with clients on targeted issues such as creative compensation plans, growing sales through menu engineering and sales & retail training, onboarding management personnel, or evaluating the feasibility of a business plan, as well as overall performance evaluations. We work with clients of all shapes and sizes, from small owner-operated day spas to multi-unit global brands. We are pragmatic, seasoned professionals who are passionate about integrating world-class customer experience with optimal revenue generation.

Main products and services
Business performance consulting and auditing

Whether you’re a spa, salon, wellness centre, medical practice, restaurant or independent retailer, we can help build better sales, profitability, customer loyalty, and employee engagement.

Specialties include:

■ Mystery shopping and sales flow analysis which gives you powerful insights into the strengths and weaknesses of your customer journey and identify costly gaps in your sales flow.
■ Performance optimisation programme: a customised, on-site, two-day rapid results programme which includes both assessment and staff training components to kick start business performance.
■ Leadership development: weekly or monthly coaching calls, our live spa directors management intensive, as well as our variety of self-paced online programmes, can help your front line and management teams develop their leadership skills.
■ Education: spa management and staff training
■ Spa Directors Management Intensive live: Our acclaimed live, three-day programme provides attendees with a clear understanding of the requirements for business success.
■ Spa Directors’ Management Intensive online: This twelve module, on-demand online course addresses and expands on the content of our live seminar, with regularly updated and topical material. Active students also participate in a facilitated monthly coaching call.
■ Wynne Business also presents classes, trainings and seminars on a wide array of current spa management and spa development topics, which can be customised.
■ Brand coaching and advising: Whether your sales team needs a better understanding of the challenges of their target clients, or you’d like a fresh perspective for a client sales or training meeting, we can help and we will customise content to your needs with both live and online events.

Where in the world?
Wherever we’re needed!
What the clients say
"As a result of Lisa’s training and development, our team was better prepared to greet our guests and found the information provided extraordinarily useful. Lisa was inspirational and motivational, and as a result, the team morale was high at the onset and they were excited to be a part of a great new adventure. The technicians understood their role in building rapport with guests while keeping their eyes on sales results. The front desk learned the importance of their role as the first and last touchpoint for the guest experience. All in all, Lisa’s training gave my team the self-confidence to do their jobs with the utmost assurance."
– Alison Abbott, Vi La Vita SPA, Vintners Inn
Wynne Business Consulting and Education: news from spabusiness.com
A new survey has been launched to review shifts in wages and employment in the global spa industry.
Erin Lee has been appointed as executive director of the World Halotherapy Association (WHA).
Lisa Starr, principal of Wynne Business and 35-year spa and wellness industry veteran, has launched the StarrCast podcast, interviewing wellness professionals about their career path.
Wynne Business senior consultant Lisa Starr is set to present several seminars at two African countries in the coming weeks.
Wynne Business Consulting and Education: featured in Spa Business, HCM and Fit Tech magazines
New opening: Lanserhof Sylt
Lisa Starr reports from Lanserhof Sylt, one of the most eagerly awaited spa and wellness openings in the world this year
Wynne Business Consulting and Education
Address: 10 Guernsey Road, Swarthmore, PA, 19081, USA
Lisa Starr, Principal
 
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05-06 Mar 2023

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Silver COMPANY PROFILE

Wynne Business Consulting and Education

Background
Wynne Business, founded in 1998, specialises in creating, growing and fine- tuning spas, salons, wellness centres, hotel spas, fitness centres, and other beauty and health-related businesses.

How We Work
We engage with clients on targeted issues such as creative compensation plans, growing sales through menu engineering and sales & retail training, onboarding management personnel, or evaluating the feasibility of a business plan, as well as overall performance evaluations. We work with clients of all shapes and sizes, from small owner-operated day spas to multi-unit global brands. We are pragmatic, seasoned professionals who are passionate about integrating world-class customer experience with optimal revenue generation.

Main products and services
Business performance consulting and auditing

Whether you’re a spa, salon, wellness centre, medical practice, restaurant or independent retailer, we can help build better sales, profitability, customer loyalty, and employee engagement.

Specialties include:

■ Mystery shopping and sales flow analysis which gives you powerful insights into the strengths and weaknesses of your customer journey and identify costly gaps in your sales flow.
■ Performance optimisation programme: a customised, on-site, two-day rapid results programme which includes both assessment and staff training components to kick start business performance.
■ Leadership development: weekly or monthly coaching calls, our live spa directors management intensive, as well as our variety of self-paced online programmes, can help your front line and management teams develop their leadership skills.
■ Education: spa management and staff training
■ Spa Directors Management Intensive live: Our acclaimed live, three-day programme provides attendees with a clear understanding of the requirements for business success.
■ Spa Directors’ Management Intensive online: This twelve module, on-demand online course addresses and expands on the content of our live seminar, with regularly updated and topical material. Active students also participate in a facilitated monthly coaching call.
■ Wynne Business also presents classes, trainings and seminars on a wide array of current spa management and spa development topics, which can be customised.
■ Brand coaching and advising: Whether your sales team needs a better understanding of the challenges of their target clients, or you’d like a fresh perspective for a client sales or training meeting, we can help and we will customise content to your needs with both live and online events.

Where in the world?
Wherever we’re needed!
What the clients say
"As a result of Lisa’s training and development, our team was better prepared to greet our guests and found the information provided extraordinarily useful. Lisa was inspirational and motivational, and as a result, the team morale was high at the onset and they were excited to be a part of a great new adventure. The technicians understood their role in building rapport with guests while keeping their eyes on sales results. The front desk learned the importance of their role as the first and last touchpoint for the guest experience. All in all, Lisa’s training gave my team the self-confidence to do their jobs with the utmost assurance."
– Alison Abbott, Vi La Vita SPA, Vintners Inn
Wynne Business Consulting and Education: news from spabusiness.com
A new survey has been launched to review shifts in wages and employment in the global spa industry.
Erin Lee has been appointed as executive director of the World Halotherapy Association (WHA).
Lisa Starr, principal of Wynne Business and 35-year spa and wellness industry veteran, has launched the StarrCast podcast, interviewing wellness professionals about their career path.
Wynne Business senior consultant Lisa Starr is set to present several seminars at two African countries in the coming weeks.
Wynne Business Consulting and Education: featured in Spa Business, HCM and Fit Tech magazines
New opening: Lanserhof Sylt
Lisa Starr reports from Lanserhof Sylt, one of the most eagerly awaited spa and wellness openings in the world this year
Wynne Business Consulting and Education
Address: 10 Guernsey Road, Swarthmore, PA, 19081, USA
Lisa Starr, Principal
FEATURED SUPPLIERS

bbspa_France channels La Dolce Vita to realise Biologique Recherche’s new Rome outpost
Inside a historical palace once owned by the Colonna family – one of the oldest and most famous Roman patrician families – premium skincare and spa company Biologique Recherche has opened the doors to a new location in Rome, Italy. [more...]

Iyashi Dôme sets industry standard for touchless infrared sauna technology
Iyashi Dôme has been an industry pioneer for 20 years and is responsible for creating the authentic Japanese long infrared sauna. [more...]
+ More featured suppliers  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

REM UK Ltd - REM Spa: relax, breathe, be inspired
Welcome to REM, quality salon furniture, spa furniture & barber furniture made in Britain since 1918 Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

05-06 Mar 2023

World Spa & Wellness Conference

Excel exhibition and conference centre , London, United Kingdom
05-06 Mar 2023

CryoCON 2023

Renaissance at Plano Legacy West Hotel, Dallas, United States
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2023

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS