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Wynne Business Consulting and Education

Background
Wynne Business, founded in 1998, specialises in creating, growing and fine- tuning spas, salons, wellness centres, hotel spas, fitness centres, and other beauty and health-related businesses.

How We Work
We engage with clients on targeted issues such as creative compensation plans, growing sales through menu engineering and sales & retail training, onboarding management personnel, or evaluating the feasibility of a business plan, as well as overall performance evaluations.

We work with clients of all shapes and sizes, from small owner-operated day spas to multi-unit global brands. We are pragmatic, seasoned professionals who are passionate about integrating world-class customer experience with optimal revenue generation.

Main products and services
Business performance consulting and auditing

Whether you’re a spa, salon, wellness centre, medical practice, restaurant or independent retailer, we can help build better sales, profitability, customer loyalty, and employee engagement.

Specialties include:

■ Mystery shopping and sales flow analysis which gives you powerful insights into the strengths and weaknesses of your customer journey and identify costly gaps in your sales flow.
■ Performance optimisation programme: a customised, on-site, two-day rapid results programme which includes both assessment and staff training components to kick start business performance.
■ Leadership development: weekly or monthly coaching calls, our live spa directors management intensive, as well as our variety of self-paced online programmes, can help your front line and management teams develop their leadership skills.
■ Education: spa management and staff training
■ Spa Directors Management Intensive live: Our acclaimed live, three-day programme provides attendees with a clear understanding of the requirements for business success.
■ Spa Directors’ Management Intensive online: This twelve module, on-demand online course addresses and expands on the content of our live seminar, with regularly updated and topical material. Active students also participate in a facilitated monthly coaching call.
■ Wynne Business also presents classes, trainings and seminars on a wide array of current spa management and spa development topics, which can be customised.
■ Brand coaching and advising: Whether your sales team needs a better understanding of the challenges of their target clients, or you’d like a fresh perspective for a client sales or training meeting, we can help and we will customise content to your needs with both live and online events.

Where in the world?
Wherever we’re needed!
What the clients say
"As a result of Lisa’s training and development, our team was better prepared to greet our guests and found the information provided extraordinarily useful.

Lisa was inspirational and motivational, and as a result, the team morale was high at the onset and they were excited to be a part of a great new adventure.

The technicians understood their role in building rapport with guests while keeping their eyes on sales results. The front desk learned the importance of their role as the first and last touchpoint for the guest experience. All in all, Lisa’s training gave my team the self-confidence to do their jobs with the utmost assurance."
– Alison Abbott, Vi La Vita SPA, Vintners Inn
Wynne Business Consulting and Education: news from spabusiness.com
12 Oct 2022
A new survey has been launched to review shifts in wages and employment in the global spa industry.
30 Aug 2017
Wynne Business senior consultant Lisa Starr is set to present several seminars at two African countries in the coming weeks.
Wynne Business Consulting and Education: featured in Spa Business, HCM and Fit Tech magazines
Global research: Pay day
Spa Business Handbook 2023 issue 1
How do the salaries, benefits and working environments for spa therapists differ around the world? Lisa Starr takes a look at Wynne Business’s survey of staff in 44 countries and gets some industry opinions on the findings
New opening: Lanserhof Sylt
Spa Business 2022 issue 3
Lisa Starr reports from Lanserhof Sylt, one of the most eagerly awaited spa and wellness openings in the world this year
Wynne Business Consulting and Education
Tel: +1 610-368-6660
Address: 1204 Addison Walk, Philadelphia, PA 19147, USA
Lisa Starr, principal
 
FEATURED SUPPLIERS

The sound of success: three ways music can boost spa revenue according to Myndstream’s Freddie Moross
At Myndstream, we understand the power of music elevates the spa experience. But did you know it can also be a powerful revenue generator? [more...]

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Himalayan Source has launched the Himalayan Salt Capsule to help spa, wellness and fitness facilities or residences upgrade their offering with halotherapy. [more...]
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18-22 May 2024

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©Cybertrek 2024
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
Silver COMPANY PROFILE

Wynne Business Consulting and Education

Background
Wynne Business, founded in 1998, specialises in creating, growing and fine- tuning spas, salons, wellness centres, hotel spas, fitness centres, and other beauty and health-related businesses.

How We Work
We engage with clients on targeted issues such as creative compensation plans, growing sales through menu engineering and sales & retail training, onboarding management personnel, or evaluating the feasibility of a business plan, as well as overall performance evaluations.

We work with clients of all shapes and sizes, from small owner-operated day spas to multi-unit global brands. We are pragmatic, seasoned professionals who are passionate about integrating world-class customer experience with optimal revenue generation.

Main products and services
Business performance consulting and auditing

Whether you’re a spa, salon, wellness centre, medical practice, restaurant or independent retailer, we can help build better sales, profitability, customer loyalty, and employee engagement.

Specialties include:

■ Mystery shopping and sales flow analysis which gives you powerful insights into the strengths and weaknesses of your customer journey and identify costly gaps in your sales flow.
■ Performance optimisation programme: a customised, on-site, two-day rapid results programme which includes both assessment and staff training components to kick start business performance.
■ Leadership development: weekly or monthly coaching calls, our live spa directors management intensive, as well as our variety of self-paced online programmes, can help your front line and management teams develop their leadership skills.
■ Education: spa management and staff training
■ Spa Directors Management Intensive live: Our acclaimed live, three-day programme provides attendees with a clear understanding of the requirements for business success.
■ Spa Directors’ Management Intensive online: This twelve module, on-demand online course addresses and expands on the content of our live seminar, with regularly updated and topical material. Active students also participate in a facilitated monthly coaching call.
■ Wynne Business also presents classes, trainings and seminars on a wide array of current spa management and spa development topics, which can be customised.
■ Brand coaching and advising: Whether your sales team needs a better understanding of the challenges of their target clients, or you’d like a fresh perspective for a client sales or training meeting, we can help and we will customise content to your needs with both live and online events.

Where in the world?
Wherever we’re needed!
What the clients say
"As a result of Lisa’s training and development, our team was better prepared to greet our guests and found the information provided extraordinarily useful.

Lisa was inspirational and motivational, and as a result, the team morale was high at the onset and they were excited to be a part of a great new adventure.

The technicians understood their role in building rapport with guests while keeping their eyes on sales results. The front desk learned the importance of their role as the first and last touchpoint for the guest experience. All in all, Lisa’s training gave my team the self-confidence to do their jobs with the utmost assurance."
– Alison Abbott, Vi La Vita SPA, Vintners Inn
Wynne Business Consulting and Education: news from spabusiness.com
12 Oct 2022
A new survey has been launched to review shifts in wages and employment in the global spa industry.
30 Aug 2017
Wynne Business senior consultant Lisa Starr is set to present several seminars at two African countries in the coming weeks.
Wynne Business Consulting and Education: featured in Spa Business, HCM and Fit Tech magazines
Global research: Pay day
Spa Business Handbook 2023 issue 1
How do the salaries, benefits and working environments for spa therapists differ around the world? Lisa Starr takes a look at Wynne Business’s survey of staff in 44 countries and gets some industry opinions on the findings
New opening: Lanserhof Sylt
Spa Business 2022 issue 3
Lisa Starr reports from Lanserhof Sylt, one of the most eagerly awaited spa and wellness openings in the world this year
Wynne Business Consulting and Education
Tel: +1 610-368-6660
Address: 1204 Addison Walk, Philadelphia, PA 19147, USA
Lisa Starr, principal
FEATURED SUPPLIERS

The sound of success: three ways music can boost spa revenue according to Myndstream’s Freddie Moross
At Myndstream, we understand the power of music elevates the spa experience. But did you know it can also be a powerful revenue generator? [more...]

Step into a world of wellness with the Himalayan Source Salt Capsule
Himalayan Source has launched the Himalayan Salt Capsule to help spa, wellness and fitness facilities or residences upgrade their offering with halotherapy. [more...]
+ More featured suppliers  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

18-22 May 2024

Eco Resort Network

The Ravenala Attitude Hotel, Mauritius
23-24 May 2024

European Health Prevention Day

Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS