Company profile: Wynne Business Consulting and Education | spabusiness.com
Silver COMPANY PROFILE

Wynne Business Consulting and Education

Background
Wynne Business, founded in 1998, specialises in creating, growing and fine- tuning spas, salons, wellness centres, hotel spas, fitness centres, and other beauty and health-related businesses.

How We Work
We engage with clients on targeted issues such as creative compensation plans, growing sales through menu engineering and sales & retail training, onboarding management personnel, or evaluating the feasibility of a business plan, as well as overall performance evaluations. We work with clients of all shapes and sizes, from small owner-operated day spas to multi-unit global brands. We are pragmatic, seasoned professionals who are passionate about integrating world-class customer experience with optimal revenue generation.

Main products and services
Business performance consulting and auditing

Whether you’re a spa, salon, wellness centre, medical practice, restaurant or independent retailer, we can help build better sales, profitability, customer loyalty, and employee engagement.

Specialties include:

■ Mystery shopping and sales flow analysis which gives you powerful insights into the strengths and weaknesses of your customer journey and identify costly gaps in your sales flow.
■ Performance optimisation programme: a customised, on-site, two-day rapid results programme which includes both assessment and staff training components to kick start business performance.
■ Leadership development: weekly or monthly coaching calls, our live spa directors management intensive, as well as our variety of self-paced online programmes, can help your front line and management teams develop their leadership skills.
■ Education: spa management and staff training
■ Spa Directors Management Intensive live: Our acclaimed live, three-day programme provides attendees with a clear understanding of the requirements for business success.
■ Spa Directors’ Management Intensive online: This twelve module, on-demand online course addresses and expands on the content of our live seminar, with regularly updated and topical material. Active students also participate in a facilitated monthly coaching call.
■ Wynne Business also presents classes, trainings and seminars on a wide array of current spa management and spa development topics, which can be customised.
■ Brand coaching and advising: Whether your sales team needs a better understanding of the challenges of their target clients, or you’d like a fresh perspective for a client sales or training meeting, we can help and we will customise content to your needs with both live and online events.

Where in the world?
Wherever we’re needed!
What the clients say
"As a result of Lisa’s training and development, our team was better prepared to greet our guests and found the information provided extraordinarily useful. Lisa was inspirational and motivational, and as a result, the team morale was high at the onset and they were excited to be a part of a great new adventure. The technicians understood their role in building rapport with guests while keeping their eyes on sales results. The front desk learned the importance of their role as the first and last touchpoint for the guest experience. All in all, Lisa’s training gave my team the self-confidence to do their jobs with the utmost assurance."
– Alison Abbott, Vi La Vita SPA, Vintners Inn
Wynne Business Consulting and Education: news from spabusiness.com
Erin Lee has been appointed as executive director of the World Halotherapy Association (WHA).
Lisa Starr, principal of Wynne Business and 35-year spa and wellness industry veteran, has launched the StarrCast podcast, interviewing wellness professionals about their career path.
The spa industry is showing its strength as a sector that thrives on connections – even when the world is on lockdown, wellness leaders across the world are keeping in touch and offering insights through a whole array of webinars and online gatherings.
Wynne Business senior consultant Lisa Starr is set to present several seminars at two African countries in the coming weeks.
Wynne Business Consulting and Education
Address: 10 Guernsey Road, Swarthmore, PA, 19081, USA
Lisa Starr, Principal
 
FEATURED SUPPLIERS

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Silver COMPANY PROFILE

Wynne Business Consulting and Education

Background
Wynne Business, founded in 1998, specialises in creating, growing and fine- tuning spas, salons, wellness centres, hotel spas, fitness centres, and other beauty and health-related businesses.

How We Work
We engage with clients on targeted issues such as creative compensation plans, growing sales through menu engineering and sales & retail training, onboarding management personnel, or evaluating the feasibility of a business plan, as well as overall performance evaluations. We work with clients of all shapes and sizes, from small owner-operated day spas to multi-unit global brands. We are pragmatic, seasoned professionals who are passionate about integrating world-class customer experience with optimal revenue generation.

Main products and services
Business performance consulting and auditing

Whether you’re a spa, salon, wellness centre, medical practice, restaurant or independent retailer, we can help build better sales, profitability, customer loyalty, and employee engagement.

Specialties include:

■ Mystery shopping and sales flow analysis which gives you powerful insights into the strengths and weaknesses of your customer journey and identify costly gaps in your sales flow.
■ Performance optimisation programme: a customised, on-site, two-day rapid results programme which includes both assessment and staff training components to kick start business performance.
■ Leadership development: weekly or monthly coaching calls, our live spa directors management intensive, as well as our variety of self-paced online programmes, can help your front line and management teams develop their leadership skills.
■ Education: spa management and staff training
■ Spa Directors Management Intensive live: Our acclaimed live, three-day programme provides attendees with a clear understanding of the requirements for business success.
■ Spa Directors’ Management Intensive online: This twelve module, on-demand online course addresses and expands on the content of our live seminar, with regularly updated and topical material. Active students also participate in a facilitated monthly coaching call.
■ Wynne Business also presents classes, trainings and seminars on a wide array of current spa management and spa development topics, which can be customised.
■ Brand coaching and advising: Whether your sales team needs a better understanding of the challenges of their target clients, or you’d like a fresh perspective for a client sales or training meeting, we can help and we will customise content to your needs with both live and online events.

Where in the world?
Wherever we’re needed!
What the clients say
"As a result of Lisa’s training and development, our team was better prepared to greet our guests and found the information provided extraordinarily useful. Lisa was inspirational and motivational, and as a result, the team morale was high at the onset and they were excited to be a part of a great new adventure. The technicians understood their role in building rapport with guests while keeping their eyes on sales results. The front desk learned the importance of their role as the first and last touchpoint for the guest experience. All in all, Lisa’s training gave my team the self-confidence to do their jobs with the utmost assurance."
– Alison Abbott, Vi La Vita SPA, Vintners Inn
Wynne Business Consulting and Education: news from spabusiness.com
Erin Lee has been appointed as executive director of the World Halotherapy Association (WHA).
Lisa Starr, principal of Wynne Business and 35-year spa and wellness industry veteran, has launched the StarrCast podcast, interviewing wellness professionals about their career path.
The spa industry is showing its strength as a sector that thrives on connections – even when the world is on lockdown, wellness leaders across the world are keeping in touch and offering insights through a whole array of webinars and online gatherings.
Wynne Business senior consultant Lisa Starr is set to present several seminars at two African countries in the coming weeks.
Wynne Business Consulting and Education
Address: 10 Guernsey Road, Swarthmore, PA, 19081, USA
Lisa Starr, Principal
FEATURED SUPPLIERS

How to maximise your spa’s potential with a halotherapy room
Optimising how you use your spa space is the best way to maximise revenue. But, how can you transform an underutilised space into a money maker that delivers the benefits your guests are seeking? [more...]

Why all-in-one systems are the future of spa technology
Modern spas use business management software for POS, marketing, bookings, financials and more. With all the choices available, it can be challenging to know which systems will work well for your business – and with one another. [more...]
+ More featured suppliers  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

Book4time at ISPA 2022 in Las Vegas
Book4time had a blast catching up with spa and wellness industry leaders at ISPA 2022 in Las Vegas. It was a joy catching up with current clients and being able to meet face to face with buyers looking for a new spa software solution. Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

25-26 Sep 2022

Vagaro iconic.22 User Conference

Bespoke, San Francisco, United States
26-28 Sep 2022

SpaFest 2022

Gwel an Mor, United Kingdom
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2022

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS