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How spas can tackle the current financial climate
24 May 2023
Loyalty rewards could encourage more visits in the current climate / Shutterstock / Production Perig
Loyalty rewards could encourage more visits in the current climate / Shutterstock / Production Perig
Now is the time to review your offerings, even if it’s just a complimentary item or thank you message
– Oliver Cahill, Managing director
Oliver Cahill, managing director of Premier Software part of Journey Hospitality, is well-versed in assisting spa operators world-over. As spa professionals and clients tackle the current cost of living crisis, we ask Oliver his supportive perspective.

What should spa operators be mindful of in the financial climate?

Spa operators need to be mindful that clients impacted most by the current financial climate will be priced out of luxury spa day offerings. To combat this, it’s important to offer express package alternatives at your facilities. That way, clients from all backgrounds can still visit without losing interest.

What advice do you have regarding memberships?

Many people will be stripping back their subscription-based payments, so it’s vital to make spa and leisure memberships attractive in alternative ways.

Loyalty schemes are a key component of retention, as they reward clients for visiting. Using loyalty points, built up from repeat visits, clients can redeem a free session or spa treatment at your facilities. Now is the time to review your offerings, even if it’s just a complimentary item or thank you message to make members feel valued.

How can software help tackle the cost of living crisis?

Core by Premier Software® is our business management solution for the spa and leisure industries, and one of its key features is its plethora of reports. These not only help track incoming and outgoing revenue, but helps you tweak treatments, loyalty schemes and market accordingly to maintain client interest.

Core then integrates with onejourney®, our all-in-one booking system, to display all available packages and pricing on your website. This helps tailor the booking journey to each client and ensures they find a hotel, spa or leisure package within their price range and preferences.

For more information, visit www.premier-core.com
Company profile

Premier Software part of Journey Hospitality

Premier Software was founded in 1994 and is a privately-owned UK-based company with Oliver Cahill as Managing Director and Simon Bullingham as CEO of Journey Hospitality.

Read Premier Software part of Journey Hospitality's full profile here
Suppliers
Premier Software part of Journey Hospitality

Cannock Staffordshire UK
Leading UK supplier of single and multi-site software for the spa, wellness and leisure industries. Provides hotels and spas worldwide with flexible software packages to maximise business management efficiency
www.premiersoftware.co.uk
More details
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Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
PRODUCT NEWS
How spas can tackle the current financial climate
24 May 2023
Loyalty rewards could encourage more visits in the current climate / Shutterstock / Production Perig
Now is the time to review your offerings, even if it’s just a complimentary item or thank you message
– Oliver Cahill, Managing director
Oliver Cahill, managing director of Premier Software part of Journey Hospitality, is well-versed in assisting spa operators world-over. As spa professionals and clients tackle the current cost of living crisis, we ask Oliver his supportive perspective.

What should spa operators be mindful of in the financial climate?

Spa operators need to be mindful that clients impacted most by the current financial climate will be priced out of luxury spa day offerings. To combat this, it’s important to offer express package alternatives at your facilities. That way, clients from all backgrounds can still visit without losing interest.

What advice do you have regarding memberships?

Many people will be stripping back their subscription-based payments, so it’s vital to make spa and leisure memberships attractive in alternative ways.

Loyalty schemes are a key component of retention, as they reward clients for visiting. Using loyalty points, built up from repeat visits, clients can redeem a free session or spa treatment at your facilities. Now is the time to review your offerings, even if it’s just a complimentary item or thank you message to make members feel valued.

How can software help tackle the cost of living crisis?

Core by Premier Software® is our business management solution for the spa and leisure industries, and one of its key features is its plethora of reports. These not only help track incoming and outgoing revenue, but helps you tweak treatments, loyalty schemes and market accordingly to maintain client interest.

Core then integrates with onejourney®, our all-in-one booking system, to display all available packages and pricing on your website. This helps tailor the booking journey to each client and ensures they find a hotel, spa or leisure package within their price range and preferences.

For more information, visit www.premier-core.com
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PRODUCT NEWS
Natural Beauty Expo returns to London in April
Mark your calendars for the return of the highly anticipated Natural Beauty Expo at ExCeL, London, from 14-15 April.
Book4Time unveils enhanced day and resort pass functionality
With an increasing number of luxury hotels and resorts offering day and resort passes to drive staycation business, Book4Time, a leader in innovative spa and wellness solutions, is thrilled to announce the launch of Day & Resort Passes on its award-winning platform.
Anticipation builds for 2024 Medical Wellness Congress
The much-anticipated 2024 Medical Wellness Congress (MWC) will be themed around Vitality – The Key to Longevity and take place from 8-9 April at St. Martin’s Spa & Lodge in Austria, near Vienna.
Countdown begins for World Spa and Wellness 2024 London
The World Spa & Wellness London Convention is back from 3-4 March at ExCeL London and is a fantastic opportunity for spa professionals to network and learn from industry leaders, with lots of chances to develop your business and career.
Espa unveils limited edition Alabastros Bergamot & Jasmine Candle
Encapsulating the essence of Espa in one beautiful, ornamental art piece, the new Espa Alabastros Bergamot & Jasmine Candle honours the senses with precious aromatherapy ingredients and natural materials.
Keep your groups booked and busy with SpaSoft
Hotels, resorts and spas often work with guest groups of all sizes, from small bachelorette parties to large corporate gatherings.
Flow System debut: your wellness journey begins in Riyadh
Art of Cryo is set to redefine wellbeing standards in the Middle East this February and install the region’s first Tec-Spa Module (TSM) in Riyadh at the Deem Spa by Kadoon Company.
The art of bespoke beauty: AMRA Skincare's tailored elegance transcends luxury at destinations around the world
Amra Skincare, a prominent example of bespoke treatment creation, crafts transcendent spa experiences that seamlessly intertwine with the essence of its collaborations.
Putting down new roots: VOYA expands into the Middle East
Irish marine seaweed brand Voya is celebrating a significant development in its global expansion, having entered the GCC market.
+ More products   
 
COMPANY PROFILES
MECOTEC GmbH

Innovation is in our DNA: Founded in 2006 by CEO Enrico Klauer, MECOTEC has grown from a pioneer in [more...]
+ More profiles  
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+ More catalogues  

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+ More directory  
DIARY

 

02-04 Mar 2024

World Spa & Wellness Conference

Excel exhibition and conference centre , London, United Kingdom
03-05 Mar 2024

IBS New York

Javits Convention Center, New York, United States
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

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