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NEWS
ISPA’s latest industry study reveals subtle differences among international spa consumers
POSTED 17 Jul 2015 . BY Jane Kitchen
ISPA's Consumer Snapshot Initiative focuses on trends and attitudes among consumers to the spa industry Credit: Shutterstock / Valua Vitality
The International Spa Association’s sixth Consumer Snapshot Initiative, which focuses on trends and attitudes among consumers to the spa industry, highlights several small but important variances across four major economies – the US, UK, Canada and Australia.

PricewaterhouseCoopers (PwC) conducted the study for ISPA, and used a representative sample of 4,000 consumers across the four countries. This is the first time the ISPA Foundation has looked at spa consumers outside the US.

The study found subtle differences in the percentage of consumers visiting spas across the countries; in the UK 47 per cent of women and 40 per cent of men had been to a spa in the last 12 months – the highest percentage of any of the countries – while at the lower end, 38 per cent of men and women in Australia had attended a spa.

Despite these numbers, only 20 per cent of spa-goers across the nations visit a facility more than four times a year, suggesting there is plenty of opportunity to grow repeat spa business. Infrequent spa-goers cited high prices as their number one reason for skipping a spa visit.

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Uniting the world of spa & wellness
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News   Products   Magazine   Subscribe
NEWS
ISPA’s latest industry study reveals subtle differences among international spa consumers
POSTED 17 Jul 2015 . BY Jane Kitchen
ISPA's Consumer Snapshot Initiative focuses on trends and attitudes among consumers to the spa industry Credit: Shutterstock / Valua Vitality
The International Spa Association’s sixth Consumer Snapshot Initiative, which focuses on trends and attitudes among consumers to the spa industry, highlights several small but important variances across four major economies – the US, UK, Canada and Australia.

PricewaterhouseCoopers (PwC) conducted the study for ISPA, and used a representative sample of 4,000 consumers across the four countries. This is the first time the ISPA Foundation has looked at spa consumers outside the US.

The study found subtle differences in the percentage of consumers visiting spas across the countries; in the UK 47 per cent of women and 40 per cent of men had been to a spa in the last 12 months – the highest percentage of any of the countries – while at the lower end, 38 per cent of men and women in Australia had attended a spa.

Despite these numbers, only 20 per cent of spa-goers across the nations visit a facility more than four times a year, suggesting there is plenty of opportunity to grow repeat spa business. Infrequent spa-goers cited high prices as their number one reason for skipping a spa visit.

RELATED STORIES
ISPA Conference & Expo speakers announced


The International SPA Association (ISPA) will present a host of high-profile keynote speakers at the 25th annual ISPA Conference & Expo at Mandalay Bay in Las Vegas from 19 - 21 October 2015.
MORE NEWS
Barons Eden rebrands to Hiddenwell ahead of spa hotel portfolio expansion
Barons Eden, the UK parent company that operates luxury destination properties in England, has rebranded to become Hiddenwell.
Belgin Aksoy marks 15 years of Global Wellness Day
Global Wellness Day (GWD) marked its 15th anniversary on Saturday 13 June 2026, with the theme: #JoyMagenta – a celebration of the healing qualities of simple gestures and activities that spark joy.
HUM2N launches longevity clinic at Six Senses London
Global luxury hospitality brand, Six Senses, has partnered with longevity healthcare provider, HUM2N, to launch a clinic at Six Senses London, at The Whiteley.
Mayrlife opens first hotel day clinic in partnership with Rosewood Vienna
As part of its first hotel partnership, Mayrlife – the medical health resort company known for its site in Altaussee, Austria – has launched a day clinic at the Rosewood Vienna.
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The Spa Life UK Convention returns from 21–23 June 2026 at Whittlebury Park Hotel, Spa & Golf Resort, bringing together spa managers, directors and owners for two days of focused education, meaningful connection and commercial insight. [more...]

Longevity in spas: a strategic choice, not a default setting
Longevity has become one of the most debated concepts in contemporary wellness. [more...]
+ More featured suppliers  
COMPANY PROFILES
Blue Rakun

Blue Rakun spaces are thoughtful, intuitive, and designed around real human behaviour, taking into [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

21-23 Jun 2026

Spa Life International (UK)

Midlands (Venue TBA), Liphook, United Kingdom
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World Bathing Day

Worldwide,
+ More diary  
 


ADVERTISE . CONTACT US

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Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS