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The research has been designed to support operators in re-engaging consumers / SPORT ENGLAND/AGE UK
A new report has revealed the likely timescales and shape of the UK fitness market’s recovery from the COVID-19 lockdown, finding that nearly 90 per cent of users intend to return to the UK’s gyms and leisure centres.
Using live data provided by organisations from across the sector, the new report, The COVID-19 impact report: the fitness and leisure sector’s path to recovery, has provided an unparalleled view of what the next 12 months may look like for the physical activity industry in the UK.
The work, co-authored by ukactive and 4global Consulting, draws on millions of customer visits captured by the DataHub, alongside data points from across the wider sector, including polling from Leisure-net, Sport England and Savanta ComRes, TA6 Alliance, MyCustomerLens and YouGov.
Using this data, it measures the known impact of COVID-19 on the sector, as well as modelling projections for the sector as a whole.
Predicting the future Future modelling, which predicts throughput after lockdown is relaxed and facilities are allowed to open, takes into consideration potential restrictions, including 50 per cent capacity, no access for participants aged 70 and over, no swimming lessons and no team sports.
Assuming that these restrictions are in place for three months after lockdown ends [assumed as early July for the sake of the model], by the first week of January 2021 it’s estimated that the industry will have stopped ‘recovering’, with throughput reaching a new normal at 2 per cent lower than 2019 levels.
This is estimated to be over 7 per cent lower than the industry would have achieved if COVID-19 had not happened, compared to 2021 projections.
When considering key individual facility types and the same assumed lifting of restrictions three months after lockdown has ended, group exercise is projected to be the most resilient facility type.
Studio throughput returns to 2019 levels by the first week in November 2020, before reaching its ‘new normal’ of 3 per cent higher than 2019 levels, in the first week of January 2021.
Gym and swim facilities are projected to recover more slowly, with throughput to gym facilities projected to reach 2019 levels in the last week of January 2021 before reaching 1 per cent growth by the third week in March. Swimming pools, however, are not projected to achieve 2019 levels, reaching a new normal of -0.2 per cent by the third week of March.
Key headline figures • The report estimates there will be a ‘loss’ of around 707 million visits to facilities, in the 12 months following the start of lockdown.
• The estimated social value generated by the sector in 2019 was £3.9bn – this could be reduced by £1.7bn in 2020, if restrictions are maintained for three months and £2.1bn if maintained for six months.
• While some facility types show a return to 2019 throughput levels, all of the three key facility types surveyed fail to reach the levels projected for 2020 and 2021, had COVID-19 not happened. These reductions range from 7 per cent for group workout and gym, down to 3 per cent reductions for swimming facilities.
Impact disparities There’s a huge range of potential permutations for the way things could pan out as the UK navigates out of its current lockdown state. For instance, outputs from the report demonstrate that should restrictions be maintained for six months, rather than the three months modelled above, the recovery of the sector will be slower, with the sector recovery curve taking until the third week in February to stop growing.
Data from the first 11 weeks of 2020 demonstrates the significant impact that COVID-19 had on the sector. It also shows that affluent parts of society with low deprivation levels were impacted less than participants in poorer segments.
Early data from 2020 demonstrates that the sector began the year strongly, with weeks 1-8 outperforming projections by an average of more than 4 per cent. This data, which is supported by the most recent Active Lives data from Sport England, suggests that without COVID-19, the industry was facing a record-breaking year.
As it panned out, the impact of COVID-19 was first felt in week 9, followed by rapid declines in activity through week 10 and week 11, reaching a maximum of 42 per cent less throughput to leisure facilities in the week before lockdown was imposed.
Greatest reduction Using Mosaic Consumer Profiling, researchers found the groups that had the greatest reduction in activity levels prior to lockdown included ‘transient renters in low-cost accommodation’, ‘elderly adults in specialised accommodation’ and ‘longstanding owners and renters of low-value homes.’
On the other hand, the groups that appeared to be the most ‘resilient’, included ‘high-status households’, ‘professionals renting premium flats’ and ‘thriving families with good incomes’.
Promising findings Using data collected from the recent Post Lockdown Recovery survey, delivered by Leisure-net Solutions in partnership with Max Associates and 4global, analysis of responses by level of deprivation provides useful insight.
While participants in ‘deprivation groups’ 1-3 were among the fastest to stop using facilities prior to lockdown, 31 per cent of participants in these ‘high deprivation’ groups said they were likely to use facilities more when they reopen, compared to 20 per cent of groups 4-10.
This insight shows that the traditional member base as we know it may be about to change.
It’s clear that when we look at who was fastest to stop exercising in leisure facilities pre-lockdown, those in low socio-economic groups were impacted most significantly by the pandemic. The silver lining here is that these participants are now most willing to return to facilities and build on inspiration generated during lockdown. This could be the starting point of a re-balancing period for our sector.
Building for the future As the sector continues to plan for re-opening in early July, the focus has intensified on what the industry may look like in the future.
Projections continue to evolve as more data becomes available, with ukactive and 4global committing to refreshing the key insights to ensure organisations have access to the best source of insight to drive future planning.
It’s clear the sector’s path to recovery will take time, with demand recovering quickly before flattening out. The report identifies key points operators can act on to reduce the long-term impact in their locality, such as re-purposing existing facilities and working to restore consumer confidence.
With the hard work in front of us, there remains light at the end of the tunnel; that this crisis could be the catalyst for greater activity rates among hard to reach groups and the people that the sector has, for so long, struggled to engage.
In today’s premium spa environment, every detail shapes the guest experience – right down to
the softness of towels and the freshness of linens. [more...]
The research has been designed to support operators in re-engaging consumers / SPORT ENGLAND/AGE UK
A new report has revealed the likely timescales and shape of the UK fitness market’s recovery from the COVID-19 lockdown, finding that nearly 90 per cent of users intend to return to the UK’s gyms and leisure centres.
Using live data provided by organisations from across the sector, the new report, The COVID-19 impact report: the fitness and leisure sector’s path to recovery, has provided an unparalleled view of what the next 12 months may look like for the physical activity industry in the UK.
The work, co-authored by ukactive and 4global Consulting, draws on millions of customer visits captured by the DataHub, alongside data points from across the wider sector, including polling from Leisure-net, Sport England and Savanta ComRes, TA6 Alliance, MyCustomerLens and YouGov.
Using this data, it measures the known impact of COVID-19 on the sector, as well as modelling projections for the sector as a whole.
Predicting the future Future modelling, which predicts throughput after lockdown is relaxed and facilities are allowed to open, takes into consideration potential restrictions, including 50 per cent capacity, no access for participants aged 70 and over, no swimming lessons and no team sports.
Assuming that these restrictions are in place for three months after lockdown ends [assumed as early July for the sake of the model], by the first week of January 2021 it’s estimated that the industry will have stopped ‘recovering’, with throughput reaching a new normal at 2 per cent lower than 2019 levels.
This is estimated to be over 7 per cent lower than the industry would have achieved if COVID-19 had not happened, compared to 2021 projections.
When considering key individual facility types and the same assumed lifting of restrictions three months after lockdown has ended, group exercise is projected to be the most resilient facility type.
Studio throughput returns to 2019 levels by the first week in November 2020, before reaching its ‘new normal’ of 3 per cent higher than 2019 levels, in the first week of January 2021.
Gym and swim facilities are projected to recover more slowly, with throughput to gym facilities projected to reach 2019 levels in the last week of January 2021 before reaching 1 per cent growth by the third week in March. Swimming pools, however, are not projected to achieve 2019 levels, reaching a new normal of -0.2 per cent by the third week of March.
Key headline figures • The report estimates there will be a ‘loss’ of around 707 million visits to facilities, in the 12 months following the start of lockdown.
• The estimated social value generated by the sector in 2019 was £3.9bn – this could be reduced by £1.7bn in 2020, if restrictions are maintained for three months and £2.1bn if maintained for six months.
• While some facility types show a return to 2019 throughput levels, all of the three key facility types surveyed fail to reach the levels projected for 2020 and 2021, had COVID-19 not happened. These reductions range from 7 per cent for group workout and gym, down to 3 per cent reductions for swimming facilities.
Impact disparities There’s a huge range of potential permutations for the way things could pan out as the UK navigates out of its current lockdown state. For instance, outputs from the report demonstrate that should restrictions be maintained for six months, rather than the three months modelled above, the recovery of the sector will be slower, with the sector recovery curve taking until the third week in February to stop growing.
Data from the first 11 weeks of 2020 demonstrates the significant impact that COVID-19 had on the sector. It also shows that affluent parts of society with low deprivation levels were impacted less than participants in poorer segments.
Early data from 2020 demonstrates that the sector began the year strongly, with weeks 1-8 outperforming projections by an average of more than 4 per cent. This data, which is supported by the most recent Active Lives data from Sport England, suggests that without COVID-19, the industry was facing a record-breaking year.
As it panned out, the impact of COVID-19 was first felt in week 9, followed by rapid declines in activity through week 10 and week 11, reaching a maximum of 42 per cent less throughput to leisure facilities in the week before lockdown was imposed.
Greatest reduction Using Mosaic Consumer Profiling, researchers found the groups that had the greatest reduction in activity levels prior to lockdown included ‘transient renters in low-cost accommodation’, ‘elderly adults in specialised accommodation’ and ‘longstanding owners and renters of low-value homes.’
On the other hand, the groups that appeared to be the most ‘resilient’, included ‘high-status households’, ‘professionals renting premium flats’ and ‘thriving families with good incomes’.
Promising findings Using data collected from the recent Post Lockdown Recovery survey, delivered by Leisure-net Solutions in partnership with Max Associates and 4global, analysis of responses by level of deprivation provides useful insight.
While participants in ‘deprivation groups’ 1-3 were among the fastest to stop using facilities prior to lockdown, 31 per cent of participants in these ‘high deprivation’ groups said they were likely to use facilities more when they reopen, compared to 20 per cent of groups 4-10.
This insight shows that the traditional member base as we know it may be about to change.
It’s clear that when we look at who was fastest to stop exercising in leisure facilities pre-lockdown, those in low socio-economic groups were impacted most significantly by the pandemic. The silver lining here is that these participants are now most willing to return to facilities and build on inspiration generated during lockdown. This could be the starting point of a re-balancing period for our sector.
Building for the future As the sector continues to plan for re-opening in early July, the focus has intensified on what the industry may look like in the future.
Projections continue to evolve as more data becomes available, with ukactive and 4global committing to refreshing the key insights to ensure organisations have access to the best source of insight to drive future planning.
It’s clear the sector’s path to recovery will take time, with demand recovering quickly before flattening out. The report identifies key points operators can act on to reduce the long-term impact in their locality, such as re-purposing existing facilities and working to restore consumer confidence.
With the hard work in front of us, there remains light at the end of the tunnel; that this crisis could be the catalyst for greater activity rates among hard to reach groups and the people that the sector has, for so long, struggled to engage.
Global Wellness Day (GWD) marked its 15th anniversary on Saturday 13 June 2026, with the
theme: #JoyMagenta – a celebration of the healing qualities of simple gestures and activities
that spark joy.
Global luxury hospitality brand, Six Senses, has partnered with longevity healthcare provider,
HUM2N, to launch a clinic at Six Senses London, at The Whiteley.
As part of its first hotel partnership, Mayrlife – the medical health resort company known for its
site in Altaussee, Austria – has launched a day clinic at the Rosewood Vienna.
Premium London health club, KX Chelsea, will imminently unveil its most significant
redevelopment since its launch in 2002 to create an integrated wellness model combining
training, recovery and relaxation.
Rosewood Le Guanahani St Barth, on the northeast coast of Saint Barthélemy in the French
West Indies, is offering a programme of ocean-inspired yoga classes between 8-14 June to
celebrate Global Wellness Day (GWD).
Hotel de France, located on the British Isle of Jersey, has created a wellness retreat package
that includes a hot yoga session that will take place in Jersey Zoo’s butterfly sanctuary.
The Ritz-Carlton, Langkawi, in Malaysia, has revealed a schedule for Global Wellness Day
(GWD) that includes guided rainforest walks, mindful movement and guided coastal meditation
experiences.
Longevitix, a clinical platform for preventive and longevity medicine, has launched its AI-
powered intelligence system to help physicians deliver continuous, personalised longevity-
focused care at scale.
Atmantan Wellness Centre, an integrative wellness destination in Mulshi, near Pune in India, is
expanding its portfolio by adding a new centre in Hyderabad that will launch between 2028 and
2029.
In today’s premium spa environment, every detail shapes the guest experience – right down to
the softness of towels and the freshness of linens. [more...]
