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NEWS
Consumer confidence rises as people 'eagerly await' reopenings
POSTED 02 Jul 2020 . BY Tom Walker
Almost a quarter of gym-goers, aged between 25 and 34, said they’ll be at the gym on reopening day Credit: Shutterstock/NDAB Creativity
UK consumer confidence has improved significantly since the beginning of the lockdown, with a fifth of households now thinking they will be better off in the next 12 months.

PwC’s June 2020 Consumer Sentiment Survey, puts overall confidence at -11, a huge improvement on the -26 figure recorded at the start of the lockdown in March.

Those aged between 18 and 24 are the most optimistic (+24) while the 45-64 year-olds are the most pessimistic (-24).

While sentiment remains below a post-election high of +3 at the end of 2019, it is still higher than during the 2008-09 recession and the 2011-13 austerity period.

Encouragingly, PwC’s May survey also showed that the majority of households have, to date, been unaffected financially, with government stimulus cushioning the blow for many – and one in five are even saving money.

The survey also gives cause for optimism to the UK's battered leisure sector, as it suggests that consumers are eagerly waiting for the reopening of leisure businesses from 4 July onwards.

With disposable income not being a current concern for most consumers, the survey points to a "bumper turnout" for some businesses.

When asked if they were missing their regular activities, nearly a third of gym goers (30 per cent) said they missed it "a lot" – with those aged between 25 and 34 particularly eager to get back to the gym (43 per cent).

Encouragingly for the fitness sector, gyms came on top as the activity people would be prepared to return to ‘immediately’ (17 per cent), while air travel was the activity with the least amount (7 per cent) of "immediate returnees".

Of those aged between 25 and 34, almost a quarter said they’ll be at the gym on reopening day.

“The reopening could not have come at a better time," said Lisa Hooker, consumer markets leader of industry at PwC.

"For the moment, consumers still have money to spend and are missing their favourite activities.

"For the gym sector, there’s a hardcore base of customers who can’t wait to come back.

"There’s every opportunity for operators to maximise consumer willingness to spend through the summer once they are safely able to open.

“However, the future may see increased risks of unemployment affecting consumer sentiment and further virus outbreaks causing restrictions to be tightened.

"This will favour those businesses that are better prepared, through embedding longer-term resilience, capitalising on emerging consumer trends and embracing new business models.”

• To read the full PwC report, click here.
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  Half the population 'feeling guilty' for not exercising as lockdown workouts fizzle out


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  Groundbreaking research indicates gyms pose no additional risk of catching COVID-19


A large-scale academic study has concluded that there is "no threat of increased COVID- 19 spread" at fitness facilities, even when intensive training takes place.
  FEATURE: Statistics: Bounceback


A Datahub report has used modelling to predict what the next 12 months will look like for the UK fitness industry
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Uniting the world of spa & wellness
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News   Products   Magazine   Subscribe
NEWS
Consumer confidence rises as people 'eagerly await' reopenings
POSTED 02 Jul 2020 . BY Tom Walker
Almost a quarter of gym-goers, aged between 25 and 34, said they’ll be at the gym on reopening day Credit: Shutterstock/NDAB Creativity
UK consumer confidence has improved significantly since the beginning of the lockdown, with a fifth of households now thinking they will be better off in the next 12 months.

PwC’s June 2020 Consumer Sentiment Survey, puts overall confidence at -11, a huge improvement on the -26 figure recorded at the start of the lockdown in March.

Those aged between 18 and 24 are the most optimistic (+24) while the 45-64 year-olds are the most pessimistic (-24).

While sentiment remains below a post-election high of +3 at the end of 2019, it is still higher than during the 2008-09 recession and the 2011-13 austerity period.

Encouragingly, PwC’s May survey also showed that the majority of households have, to date, been unaffected financially, with government stimulus cushioning the blow for many – and one in five are even saving money.

The survey also gives cause for optimism to the UK's battered leisure sector, as it suggests that consumers are eagerly waiting for the reopening of leisure businesses from 4 July onwards.

With disposable income not being a current concern for most consumers, the survey points to a "bumper turnout" for some businesses.

When asked if they were missing their regular activities, nearly a third of gym goers (30 per cent) said they missed it "a lot" – with those aged between 25 and 34 particularly eager to get back to the gym (43 per cent).

Encouragingly for the fitness sector, gyms came on top as the activity people would be prepared to return to ‘immediately’ (17 per cent), while air travel was the activity with the least amount (7 per cent) of "immediate returnees".

Of those aged between 25 and 34, almost a quarter said they’ll be at the gym on reopening day.

“The reopening could not have come at a better time," said Lisa Hooker, consumer markets leader of industry at PwC.

"For the moment, consumers still have money to spend and are missing their favourite activities.

"For the gym sector, there’s a hardcore base of customers who can’t wait to come back.

"There’s every opportunity for operators to maximise consumer willingness to spend through the summer once they are safely able to open.

“However, the future may see increased risks of unemployment affecting consumer sentiment and further virus outbreaks causing restrictions to be tightened.

"This will favour those businesses that are better prepared, through embedding longer-term resilience, capitalising on emerging consumer trends and embracing new business models.”

• To read the full PwC report, click here.
RELATED STORIES
Half the population 'feeling guilty' for not exercising as lockdown workouts fizzle out


Physical activity levels in England have continued to fall from those recorded at the initial phase of lockdown – partly due to schools, shops and workplaces reopening, giving people less time to exercise.
Groundbreaking research indicates gyms pose no additional risk of catching COVID-19


A large-scale academic study has concluded that there is "no threat of increased COVID- 19 spread" at fitness facilities, even when intensive training takes place.
FEATURE: Statistics: Bounceback


A Datahub report has used modelling to predict what the next 12 months will look like for the UK fitness industry
MORE NEWS
Four Seasons Resort The Nam Hai creates Global Wellness Day programme rooted in nature
Four Seasons Resort The Nam Hai in Hoi An, Vietnam, has put together a Global Wellness Day (GWD) agenda with activations rooted in nature and shaped by four pillars of Joy – in alignment with the day’s theme #JoyMagenta.
Wellness care hospital opens in Vilnius with innovative spa and hospitality concept
Lithuanian care operator Addere Care has launched a new “wellness care hospital” in Vilnius.
Rainer Maelzer joins Therme Group as chief entertainment officer
Rainer Maelzer, an experiential entertainment innovator, has been appointed chief entertainment officer by Therme Group.
Global Wellness Summit announces 2026 theme: the science, art and soul of wellness
The Global Wellness Summit (GWS) will celebrate its 20th anniversary at the 2026 event in Phuket, Thailand, later this year with the theme: The Science, Art and Soul of Wellness.
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Spa Life – where spa leaders grow together
The Spa Life UK Convention returns from 21–23 June 2026 at Whittlebury Park Hotel, Spa & Golf Resort, bringing together spa managers, directors and owners for two days of focused education, meaningful connection and commercial insight. [more...]

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Fenix Group srl

Fenix Group, founded by Gianluca Cavalletti in Italy, launched Endospheres to revolutionise aestheti [more...]
+ More profiles  
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+ More catalogues  

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+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
09-12 Jun 2026

W3Spa EMEA

Hotel Cascais Miragem Health & Spa, Portugal
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
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LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS